Customer service - Tnoblitt
Zach was very friendly and professional. I would recommend him to anybody looking to buy a car. I felt at ease and not haggled. He made buying a car a smooth process.
Top Reviewed Specialists At This Dealership
Going ROGUE ! - JMay
A great SUV buying experience ! The entire staff was friendly and easy to work with ! Our Rogue was a great $$$ ! Definitely recommend Jack Ingram NISSAN !
Nissan Sales Consultant
Thanks Patrick! - Mike.C
Patrick was helpful in listening and not pressuring us. We love our Rogue! Patrick has checked up to see how we are still liking our new vehicle. Thankful for the dealership working with price and trade in.
Sales / Leasing Consultant
Internet Sales Consultant
Internet Sales Director
So much fun!! - Needed a Nissan
On June 4, my husband drove my car and much to my delight he said “You have to have a new car!” I started looking online and was really interested in the Nissan. I called Monday afternoon and spoke with Sylvester. I told him the car I was interested in. He asked when I wanted to come and look at it. We scheduled an appointment for Tuesday. We met at the agreed-upon time and there the car was - ready to test drive. Sylvester was great. He didn’t push. He found out what I wanted and made every effort to make sure I got it. Thanks so much. I really like my car and I especially like the mileage!!
The service was outstanding very please - Rodh
I been to 3 carndealers ship 5 star was best i am very please and satisfied i would reccommend to anyone im a nissan fan now
We drove two hours because of Cody - CJRose
I had been searching for a new to me car for quite a while, and found one that was about 5 miles from my house. However the sales person was horrible and I didn't want to buy from them, but my husband thought it was an ok deal. Flash forward a few hours, I found almost the exact same car (with less miles and a sunroof BONUS) however the dealership (Nissan of Albertville) was in anther state and two hours away from me. I called and spoke to Cody Heyen, and he was SO WONDERFUL, his customer service was beyond any other and because of his prompt and courteous response we ended up driving the two hours so we could buy from him. I fell like Cody Heyen goes above & beyond for his customers, and he'll have our business for life! If you're looking for great customer service and amazing prices Cody is the guy to see!
mpeccable Service and Great Price - #KeepPounding
I had a very pleasant experience purchasing my brand new, 2015 Nissan 370Z Nismo Tech from Serra Nissan of Sylacauga yesterday. My sales team was Amy Maddox, Internet Sales Manager, Marcus Smith, Sales Associate and Jeff Tatum, Sales Manager. All three were wonderful and bent over backward to make this deal possible. I also met with other sales associates who were not involved but were genuinely nice and helpful. 99% of my communications, (e.g., voice, email and text) were with Amy. She was so awesome, prompted and honest!!! She made this deal possible along with Marcus' assistance and Jeff's approval. I drove all the way from Atlanta to find this little gem which was nestled between four huge car markets, Atlanta, Birmingham, Auburn and Montgomery. This dealership is definitely a diamond in the rough. If you're looking to purchase your next new Nissan or pre-owned vehicle, please give Amy, Marcus or other associates at Serra Nissan of Sylacauga a call. You won't be disappointed. They are worth the drive anywhere in the Southeast and beyond.
Great experience - bandit1
We haven't been in the market for a automobile for a very long time, We appreciated the friendly way we were treated by our sales representative and impressed with her product knowledge. The associate in finance was also very helpful.
Terrible experience Lied to by multiple salesman. - gtforever8988
I don't think I have ever been so disappointed. Researched the van that I wanted. Found it online at Jim Burke, sent in a message and was called the following morning by Stephanie. Asked lots of questions about the vehicle and she had Ron the salesman contact me. Negotiated the price since this purchase was for a homeless shelter. I explained we lived two hours away and he said come on in. Spoke with him three times on the way to get a final price. He stated he would move the van up front for us. This was when we were an hour out. We arrived as stated and he pulled a different van older model more miles less amenities up. When I asked him where the van was we had spoken about he said quote " Sorry we sold it in the auction five days ago" I demanded to speak to his boss who he had been working with to get the price right. After another hour( I know we should have left) they told me they had me another van coming from Huntsville would have to wait a few days more miles for more money. After the manager followed us to our truck he said OK we will do the original price but you have to go ahead and buy it even though you haven't seen it or driven it!!! This wasted our entire day and the shelter still does not have the needed vehicle.To say dissatisfied is an understatement. I would give them a zero star if available.
great service destination Nissan of Mobile Al - toothjockey
I'm traveling for a month and reached Mobile. My new Rogue screen indicateded time for service. Arrived this dealer early am met by Austin. 45 minutes and back on the road thank you Austin and Nissan of Mobile. Quick oil change and tire rotation.
Matt Bowers is the place to go!!! - shockula
The service center took care of all my needs!!! I had a few issues and they responded to them. They have my recommendation and my approval!!!
Cannot believe they sell used cars. - John
I found the car I wanted at Benton. Exactly what I wanted. I reached out to them via email through Auto Traders, and got a stock email response from the internet manager there, Ms. Tidwell. I replied to the email asking for an "out the door" price. No response. I followed up with another email to Ms. Tidwell inquiring if she had received the earlier email, leaving my cell number, and asking her to call me to see if we could strike a deal. This time she responded asking me to come in, and asking me if I received all the information on the vehicle I needed. I replied again asking for an "out the door" price so that I could decide if it would be worth the 4 hr drive to Hoover. This time I got an email from Dennis with the OTD price I requested. The car listed online for $19,555 had ballooned to $22,999.09. I know that taxes and fees are sometimes steep, but Alabama state, county and city tax on this vehicle is $733.31; the advertised dealer fee is $599; Average Doc Prep fees run +/-$420. If I add these together, I get $21,307.31. That leaves $1,691.78 that is unaccounted for. So, I emailed Dennis back asking for some sort of buyer order breakdown. No response. I emailed Dennis again with another request of explanation for the high final sales price on the car. As of this morning, no response. I just bought the car in Jacksonville, FL.Goodbye forever, Benton.
Craig Smith is Amazing - OneAngryMother
After a bad experience here, I talked to the general manager, Craig Smith, and he went above and beyond to help make a bad situation right again. He was helpful, respectful and got me into a safe dependable ride. I could not recommend him more.
They will lie to you... - berwin
I had previously thought Bondy's was a great dealership (other than the service department). I can now tell you that they lie to you to sell you extras during the car buying process. If you are unlucky enough to actually have to use these things watch out and expect to have to put money out! I purchased the GAP insurance and unfortunately had an accident that totaled the vehicle. I was told that the GAP would cover anything that the insurance didn't cover. It was a flat out lie! They tried to say it was my insurance companies fault but the bottom line is they lied to me. I asked them to cover the 700.00 that the GAP did not pay and the general manager said he would give me 700.00 if I purchased a vehicle. I told them we weren't replacing the vehicle and he said that was the only way he would do it. He acknowledges that they were wrong by offering to write me a check but only if I buy another car. Bottom line is they did not disclose what GAP would not cover and the document that was signed does not tell you either. I am very disappointed with Bondy's Nissan and it's management. I had always recommended them but now I will never recommend them again. Also they pay you to write a good review for them which makes me wonder about the honesty in all these reviews.
Awesome - Mumstheword
Tom West was amazing in explaining everything they did to my car while it was being serviced and things that needed to be done.
I’ve been coming since 2008 and have never had a problem. The staff is very friendly. Very clean where the customer sits and waits on their car being serviced. Snacks, coffee, water are readily available.
Good selection and helpful staff. - Roy Roper
Had the vehicle we were looking for and were patient while we made our final decision. This dealership is close to home and offered an excellent lifetime drive train warranty.
Kelly Blue Book Value Questionable - 1SG Retired Robert Spatz
Keith was great. Everyone seemed polite, but disappointed in the others involved in the sales effort. Whoever evaluated my trade tried to lowball my under 20,000 miles. They used the KBB fair condition and offered $12,500. PNC my bank informed me before we went to dealer that he car was worth between $17,000 and $19,000. and not to take less. Checked out similar vehicles online like mine and dealers were selling them used for $19,000 - $21,000. I was pre-approved for up to $50,000 by my bank before we went to Lynch. We wanted new, but looked at a $24,000. used truck. The deal was offered to me at about $31,000. As we were leaving the manger asked how far off were we, I told him about $5,000.. He did not make a counter offer so we left. The other issue is that for a new vehicle I could have gotten incentives, but the used offered no such thing. Just not happy with wasting 3 plus hours and them trying to get something for nothing.
Bad info on website - slsbowler
If you stop taking.vehicles for repair at 5pm, changed website. Bust your butt to get before 6 like site says and get told a different
Story.glad u read other reviews.
Attempted to take advantage of grieving widow - Cheryl Steely
My recently deceased father purchased a new truck from this dealer 3 months before he passed away. They offered the widow 50% of what he originally paid and $5000 below the Kelley Blue Book dealer value which three other dealerships had offered. They stood to make $13k off of essentially loaning it to my dad for a few months and then would have made about another $10k off of the next person to buy it. No apologies for the offensively low offer were made and it was apparent the salesman was trying to take advantage of two grieving women he assumed were too stupid to shop around and do their homework.
Buyer Beware - Steer clear of this dealer - justme5150
Bought a used vehicle. Number of issues with the car. Calls to salesman, sales manager and general manager were ignored. Head office would not help. No action until I physically showed up at the dealership. No customer service. Lack of courtesy and dismissive attitude at all levels within the dealership. Get a VIN search. Check out OMVIC for dealership regulations.
Nissan is having huge discount right now. They are shown... - Patleefamily
Nissan is having huge discount right now. They are shown on most prices from nearby dealerships. However, this dealership doesn't have that. They may give one or two rebates but not all rebates. He explained that due to different cars (older manufacturing) and different pricing. I think that's totally bull. Just search around then you know the lies they told. They have always been expensive. Do buy from them.
Great customer service - cstanford11
Go see Daniel Jowes great salesman, and will do what he can to make sure u get what you want, best salesman I have had in my car buying experience, patient and shows and tell u everything u need to no about the car.
I purchased a 2005 altima nissan, 13000 miles on it in... - kathy737
I purchased a 2005 altima nissan, 13000 miles on it in April 05 from Crump Nissan. I paid cash money for this car! In the pricing of the car they agreed to get the dents out of the bumper and repaint the same. Well it has been repainted twice and looks much worse, dents still there, water bubbles all in the paint.
My car now has 22000 miles on it. I am on this day putting 2 new tires on the care to keep it from shaking and they are slick.
It was my fault not to be a better shopper or ask about this dealership. I did not look at the tires, but 13000 miles I guess I thought they would be ok. I do not believe I saved that much money, but thought that I would. I wish they would just give me back my money for the car and let me be satisfied. You know these people knew this car. I admit on the right side of the car it was dented and I allowed them to fix that and still purchased the car. First wash job on it, you have never send soooo many dents and scratches that were covered by some sort of awful paint to cover them. This car was awful for 13000 miles and I wish they would have been honest and said you do not want this car. I told "Tim Dodd" my salesman I had bad vibes about that car and I had a right to. I bought the 3.5 so I could get dual exhaust, well on the left side of car the pipe extender was gone and I pd to have another one put on. It showed up so bad. Thank You, but I have been sick ever since this purchase. Kathy Bishop I will return to the lot when I go back to AL to tell them all this.
Fred and Walter! - tkaser70
I had so many reservations about waking into the dealership so I chose to email them first...so glad I did!! Fred Crutcher emailed and text me for three days before I could get up enough nerve to even go to the dealership...I have a major anxiety problem about such things...he made me feel at ease doing it my way! Upon entering the dealership I was greeted with smiles and as I asked for Fred he came out and said,"You must be Tammy". What a relief it was! I didn't believe that I would walk or rather drive out with a brand new car...but I did! And it is amazing...I love my new Nissan Sentra! I would recommend Fred Crutcher and Jonathan Donaldson to all my friends and acquaintances...they are AWESOME...and also I believe this Nissan friendship will be one to last!! So come on out to Cullman and get your new Nissan from Fred and Walter!! Love you guys!
Nissan of Gadsden