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Blake was so friendly and very helpful in helping me find... - ALENACROW
Blake was so friendly and very helpful in helping me find exactly what I wanted and tried his best to make it happen.... and it DID!!! Extremely happy with my new Rogue!!!
Top Reviewed Specialists At This Dealership
Internet Sales Professional
This was the easiest car buying experience. Brad is very... - kattleftin
This was the easiest car buying experience. Brad is very good at his job and was very helpful with our unique situation being a military family.
Professional Sales Consultant
I have had all of my vehicles service, at all of the... - caharvey1969
I have had all of my vehicles service, at all of the Nissan dealership located in the Birmingham area, this location is the best. This is only location were I go to have my vehicles serviced.
Chloe that works in service was great to deal with . She... - teresaedgeworth
Chloe that works in service was great to deal with . She went out of her way to help me . Pleasant atmosphere . ♥️ Hope that she continues to work at Nissan
Devon’s customer service and knowledge of his job and... - Candiceturner705
Devon’s customer service and knowledge of his job and role is like no other! He was very helpful and informative during my visit. I was very pleased.
Great Customer Service - Bryant12
Outstanding person and standup guy he go above and beyond to satisfy his customers I would refer Doug to anyone he gets the job done ??
The World’s Best Dealership Service Center - Sfnyny515
I was driving my 2009 Nissan rogue from DC to Houston when my transmission gave out in Mobile Alabama. As Luck would have it my transmission gave out right across the street from Nissan of Mobile dealership. I showed up at the dealership right as they were opening their doors and met Mike who looked at my vehicle and when he turned on the ignition he said;
“yes!!, it is your transmission and your mileage is low enough that it puts it under warranty!”.
I can’t tell you how happy I was to hear that considering I didn’t have $4000 in my pocket to cover such a huge repair. The repair only took two days and Mike called to keep me abreast of the progress, he even was kind enough to offer me a loaner car.
When my vehicle was repaired I was not told I needed additional repairs only told to keep an eye on a few simple things. For a woman driving across country towing a 5’x8’ trailer a breakdown is pretty much a nightmare come true but, Mike and the wonderful staff at Nissan of Mobile made it a lovely experience. Their waiting room is to-die-for! Leather chairs, popcorn machine, drinks, cable TV! I very highly recommend this establishment for all your automotive needs.
This dealership isn't accurate with pricing,wouldn't... - Eric,
This dealership isn't accurate with pricing,wouldn't recommend,the ,General Manager is all about profit ,he wouldn't negotiate on his price ,I want be back to this location
Jonny Jone and his son are top notch, wouldn’t shop if it... - nftway
Jonny Jone and his son are top notch, wouldn’t shop if it wasn’t for the great service. And the friendly atmosphere helped a lot.
Everyone was as nice as they could be. I didn’t have to... - lilrockabye
Everyone was as nice as they could be. I didn’t have to watch very long and the lady was nice and very friendly. Will done
I had heard Townsend Nissan was a great place to buy a... - Colonel Jimmy Adams
I had heard Townsend Nissan was a great place to buy a car. I went to find out. I was so impressed I bought two cars. A lot of folks at the dealership helped our decision, but thank you “Cheezie “ Shanks for guiding us through our decisions. Never felt pressured, always a way to get questions answered, and fair deals on two fine Nissan cars. I recommend Townsend Nissan and ALL the wonderful staff if you need to buy or trade.
Very please with service. I was treated with... - Duncan79
Very please with service. I was treated with professionalism. I was told in detail what was recommended for car at the time of service. I will be returning.
Visited dealership Nov. 29 and purchased a new Altima... - Richard
Visited dealership Nov. 29 and purchased a new Altima from Bruce Burton. He was very nice and helpful, answered all our questions
Was a very smooth transaction, we are greatly appreciative and love our new car. Thank you.
Tim Howard helped make buying my new Cadillac XT6 the... - Amanda D
Tim Howard helped make buying my new Cadillac XT6 the best car buying experience. Mr. Howard was prompt, courteous and knowledgeable! He had everything ready when I arrived, so I didn’t have to spend too much time at the dealership. The vast inventory and price is what drew me to drive 100 miles to find my perfect SUV.
MJ WAS AWESOME SHE TOOK GOOD CARE OF MY SON. She was... - TRESSA
MJ WAS AWESOME SHE TOOK GOOD CARE OF MY SON. She was delight to work with. She got my son rolling in 3 hours.Thanks
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
We were pleasantly surprised at how easy it was to make a... - debra
We were pleasantly surprised at how easy it was to make a deal with Matt Bowers Nissan. Highly recommend Robert Mennicucci, he is a GREAT salesman!!!
Bondy's Nissan really made my day with the wonderful... - Patricia A.
Bondy's Nissan really made my day with the wonderful service I received on Monday morning. Friendly faces every turn I took. And I was in and out on the road with my truck in no time at all.
Place is awful, don't let your wife buy car from here.... - s_mashburn
Place is awful, don't let your wife buy car from here. After mine bought car, salesman was sending her inappropriate text over the next few days. Ernie Duffey
Service Center will rip you off - BE CAREFUL!!! - brc0011
So, I had a camshaft positioning sensor keep going out in my Xterra after being replaced for only a few months. The short of it, I thought it would be wise to take it to the Nissan dealership because their service techs might know of another problem that might cause this since it is a Nissan product. Well, when I got to the shop, I made the mistake of telling them to call me before working on anything and that I only had like $300 in my bank account to work with. (My mistake: the part is $90 so I was assuming the most of $200 if they just replaced the sensor or maybe more if it was something more extensive). Well, lo and behold, it was just the sensor again and they called me to let me know that it would be...$300 almost exactly. That's interesting? I thought maybe since it was a dealership, it might be more expensive. No, it cost $210 to plug in a sensor?? $210. Oh, btw, it costs $55 for labor at S&S Tires to replace and it took them like 5 minutes. Remember, I only brought it to Nissan because I thought it might be something else...not to get a quadruple service charge for the same, exact repair. Anyways, I went ahead and paid for it because with this sensor malfunctioning, I was legitimately having my vehicle turn off while going through an intersection or down the highway. So, there goes all the money in my bank account for this week. I already had to shell out $800 for taxes, $400 for two sick dogs, and a bunch of other random crap that drained my savings to 0. So, thanks Nissan in Sylacauga for gouging me for a simple repair and just adding to my already extensive financial woes. Maybe try just ripping off the rich people who can afford it and not people who work their a** off all week just to get slapped in the face. Better yet, just do good business. Rant over. I guess the goal of Nissan in Sylacauga is to take advantage of people and, especially, since this malfunctioning part gave such a high possibility of potentially causing a wreck, they knew I would pay the maximum that I needed to get it fixed and be safe on the road. I'm sure there is a word for that. Just imagine buying a car from them? 0 stars. Rant over for real this time.
Buyer Beware - Steer clear of this dealer - justme5150
Bought a used vehicle. Number of issues with the car. Calls to salesman, sales manager and general manager were ignored. Head office would not help. No action until I physically showed up at the dealership. No customer service. Lack of courtesy and dismissive attitude at all levels within the dealership. Get a VIN search. Check out OMVIC for dealership regulations.
Shuttle Driver - Qstokes
Tim Kendricks was an awesome shuttle driver. He was very courteous and professional while driving me back to my job on Robins AFB. I will definitely request him in the future.
Nissan is having huge discount right now. They are shown... - Patleefamily
Nissan is having huge discount right now. They are shown on most prices from nearby dealerships. However, this dealership doesn't have that. They may give one or two rebates but not all rebates. He explained that due to different cars (older manufacturing) and different pricing. I think that's totally bull. Just search around then you know the lies they told. They have always been expensive. Do buy from them.
I purchased a 2005 altima nissan, 13000 miles on it in... - kathy737
I purchased a 2005 altima nissan, 13000 miles on it in April 05 from Crump Nissan. I paid cash money for this car! In the pricing of the car they agreed to get the dents out of the bumper and repaint the same. Well it has been repainted twice and looks much worse, dents still there, water bubbles all in the paint.
My car now has 22000 miles on it. I am on this day putting 2 new tires on the care to keep it from shaking and they are slick.
It was my fault not to be a better shopper or ask about this dealership. I did not look at the tires, but 13000 miles I guess I thought they would be ok. I do not believe I saved that much money, but thought that I would. I wish they would just give me back my money for the car and let me be satisfied. You know these people knew this car. I admit on the right side of the car it was dented and I allowed them to fix that and still purchased the car. First wash job on it, you have never send soooo many dents and scratches that were covered by some sort of awful paint to cover them. This car was awful for 13000 miles and I wish they would have been honest and said you do not want this car. I told "Tim Dodd" my salesman I had bad vibes about that car and I had a right to. I bought the 3.5 so I could get dual exhaust, well on the left side of car the pipe extender was gone and I pd to have another one put on. It showed up so bad. Thank You, but I have been sick ever since this purchase. Kathy Bishop I will return to the lot when I go back to AL to tell them all this.
Nissan of Gadsden