I gave you a 5 as I know how important these surveys are. - jperez1977
I gave you a 5 as I know how important these surveys are. I really enjoyed the service I received from the young lady who helped me. She was kind, friendly, and delivered my vehicle. I did not appreciate the finance advisor, who appeared put off about my limited time availability and my questioning of the numbers not adding up. He was not helpful at all in determining the issue and referred me to the sales manager. Finally, when I received the vehicle, I was asked to resign paperwork, or I would not get the car because he forgot to include a $43 fee for my plates. Only because I am in the industry and wanted to be helpful did I not say never mind. If you make the mistake, you own it. I legally did not have to sign the paperwork and legally I would not be obligated to. Nor could you take the car, we had legally binding documents. I would advise having your ducks in a row going forward to avoid this with other people. Finally, forcing IKON on people who don't want or need something after being told this was not part of the sale price is trash. It is a dealer add on that the purchaser should be able to decline. I will not be activating this service. I do not want or need it.
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