577 Arizona Used Car Dealers

Horrible customer service I took my car to the service - Lisseth Barraza

Horrible customer service I took my car to the service because it is failing and it hasn't even been a month since I took it out and no one helped me all the employees repeat the same thing they look like machines and they blame each other, it was a week and no one checked it

We had an exceptional 5-star experience purchasing our - Paul

We had an exceptional 5-star experience purchasing our 2026 Jeep Rubicon from Larry H. Miller Chrysler Jeep Avondale, and we want to specifically recognize Yelena Pavon and Mario for their outstanding performance. Yelena Pavon demonstrated a level of dedication and customer commitment that is rare. When no vehicles were available on the lot or within a 10-mile radius online, she took it upon herself to check the delivery lot—and successfully located the exact vehicle we purchased. Her persistence, initiative, and focus on customer satisfaction were above expectations and deserve to be formally recognized. Mario was equally outstanding in structuring the deal. He was professional, solutions-driven, and worked creatively to meet our needs, including incorporating side steps into the purchase. His effort, flexibility, and customer-first approach made a significant impact. Aurello Gonzalez in Finance provided a seamless experience—knowledgeable, efficient, and transparent throughout the process. To complete the experience, Yelena Pavon personally delivered the vehicle to our home and coordinated the trade-in pickup. This level of service goes well beyond standard expectations. We would highly recommend Yelena Pavon and Mario to anyone considering a purchase. They earned our trust and our business, and their performance reflects extremely well on Larry H. Miller Chrysler Jeep Avondale.

This was hands down the best car-buying experience I’ve - Jas091075

This was hands down the best car-buying experience I’ve ever had. I was coming out of a really stressful situation after my previous car was totaled, and Matt and Chuck truly took care of me. They worked so hard behind the scenes to make the numbers work and get me into a 2026 Trax ACTIV at an incredible price. I felt respected, supported, and never pressured. They listened to my situation and really went the extra mile to help me. I honestly feel like they gave me a deal that set me up for success, not just a sale. I’m so grateful for their help and would recommend them to anyone without hesitation.

Our auto is a VW Tiguan and the 2nd one we have owned. - acpc3204

Our auto is a VW Tiguan and the 2nd one we have owned. Prior VW autos we owned over decades were convertible beetle, square backs and Passat. Having work done on our vehicles over many years and I can say the service manager, Jeff at Gilbert VW dealership is very good with us every time. Trust and confidence is huge these days and we feel like Jeff takes great care of us each time. We always ask for him if by chance we dont see him when bring our cars in for service because we trust him. Thank you.

I’ve been using their service for several months now on a - kennethsell54

I’ve been using their service for several months now on a Ford pick up I had I traded it in on this bronco and I was very happy with the salesman and the service department and I’m very very happy with my little bronco

I have been purchasing cars from Jim Clock for 10 years. - malena_0557

I have been purchasing cars from Jim Clock for 10 years. The first time I bought a car there I met Vanessa Pain. She sold me my first Nissan Altima. She is an amazing sales person, she listens to your needs, answers your questions, and is very transparent. She cares about your needs and it’s not just a sale for her, she builds a relationship with you that keeps you coming back. I just purchased my 5th vehicle from her, and even though the car I traded in was purchased from another dealership, our relationship stayed the same. She is amazing! I would recommend purchasing a vehicle from her. Thank you Vanessa!

Smaller store compared to other locations, and many - S P

Smaller store compared to other locations, and many younger unexperienced employees. Great car selection with delivery, decent pricing and all upfront information, pretty straightforward process. A couple of nonsenses here and there, and somewhat slow, however still good overall.

Family atmosphere at this dealership make you feel more - Samrabadi

Family atmosphere at this dealership make you feel more welcome and at ease they have a nice collection of cars with a good prices

I purchased my 2022 Mazda CX 5 from Chapman Mazda. - ccarlson38

I purchased my 2022 Mazda CX 5 from Chapman Mazda. Their service department is outstanding. They go above and beyond to help me feel welcome with their upbeat happy attitude. That describes Wayne in service. Highly competent yet very down to earth. Josh was very helpful as well. I highly recommend Chapman Mazda Bell Rd for all your service needs. Thanks, Cathy Carlson

I just picked up my new 2026 F350 6. - kbmiller1

I just picked up my new 2026 F350 6.7 4x4 Lariat today and couldn't be more pleased. Oro Ford made this entire process very easy and their pricing was THOUSANDS of dollars less expensive than the several other Ford dealers I contacted. Danny Johnson did a great job and provided lots of help during the truck build and buy process! I will definitely purchase my next Ford from Oro Ford.

I wanted to like this dealer as it is close to my house - ramon

I wanted to like this dealer as it is close to my house but will never go here again. No communication, no returned phone calls. Had truck in 2 days for what should have been a quick fix. Finally went and got it. They told me it had been in the technician bay but obviously had been in the hot sun.

Bought a gently used luxury SUV from Chapman BMW over the - pjfenaroli

Bought a gently used luxury SUV from Chapman BMW over the phone from 1200 miles away. Could not be more pleased. Salesman Steve Murphy said the car was “pretty clean” - - it was actually close to perfect. Price was fair and it was delivered quickly and spotless. We had one issue - - the second key was wrong - - and Steve immediately promised to find the right key or make good on the $1,000 replacement key cost. I have bought new BMWs, MBs, Porsches, and Ferraris and used MBs and BMWs from OEM dealers. Chapman was as good as any I have dealt with.

This review is about the Chapman dealership for Dodge ram - longshotconger

This review is about the Chapman dealership for Dodge ram Chrysler Jeep. I saw on their advertisement on their web for a ram 2500. It was a 2014 ram longhorn and I was interested in it. I called and talked to the salesman Quinton Middlebrooks who explained the vehicle to me and we set up a date and time for us to meet and go over what was required for me to purchase this 2500 Ram Long Horn. I arrived at Chapman Chrysler, Ram, Jeep in Scottsdale Arizona. The truck was already pulled up in front of the sales area for me to look at up close and personal . Clinton is a relatively new salesman for Chapman Dealership and he was very attentive and answered all my questions. If he was not sure about the answer he immediately checked with another salesman to make sure he had the correct answer. We went for a test ride in the most beautiful used truck I have ever seen. Upon returning to the dealership I was directed to his office and began filling out the application to start the buying process. You’re the time I was at Chapman dealership. I was introduced to other people in their south and area and also with the finance department and was offered copy. Anything else that I needed? Everyone was very professional very friendly and any questions I have they took my application and came back and we started the process of moving forward. I had a 2004 Ford pick up that I was going to use as a trade-in and they took it in at the mechanic area service area check it out and put a value on the trade-in as the talk went on. I was never pressured to buy this truck. I was always treated in the most professional manner that I would say was the best buying experience of an automobile that I’ve had in my entire life and I have bought a lot of cars. Clinton was always Johnny on the spot making sure that I knew exactly what the status was in my application if there was anything else they needed, and I was making sure that I was comfortable and a very relaxed, friendly professional dealership.i am happy to say that I am now the proud owner of a very clean 2014 Ram 2500 Long Horn which has a lot of extras on it including a 5th wheel hitch. After the sale was completed Clinton gave me the keys and then personally sat inside the truck and went over the different features of my truck making sure that I understood how they operated and pointing out a lot of the features that I was not aware of. I was given a complete CARFAX report at no cost and also a list of what was included in my truck. The dealership accepted my trade in and Clinton was there to assist me in transferring my personal property into my Ram 2500. His immediate help in making sure that I had the best experience I have ever had. Thank you Clinton and Chapman Dealership for working with me and making sure that I had a terrific experience. I will recommend Clinton Middlebrooks and Chapman Dodge Chrysler Ram Jeep Dealership to all my friends and family.

I went to test drive a car and we were the first one - LJ Samual

I went to test drive a car and we were the first one looking at it. Met with the finance manager to run our credit to get the lowest rate but then another customer came by to look at the car too. We were the first ones there and yet sold the cat to the other customer. People working there were rude and not attentive.

I bought a 2023 Nissan Frontier from Casa on 5-25-26 for - Steven

I bought a 2023 Nissan Frontier from Casa on 5-25-26 for $46,454.78 Had almost 39k miles on it & the price included warranty & maintenance. Dustee the sales lady said it was meticulously maintained by an old man. Within the 1st few days the AC smelled like cats. Then I noticed a ticking noise on am startups. The deal breaker came when the cruise control failed to engage. Text Dustee today 6-3-26 & asked for a refund of $46,054.78 that would give Casa $400 for 9 days rental & less that 100 miles driven. She told me my options were to let them purchase the truck back from me or trade it in. When I responded that as long as the purchase price was $46;054.78 I was in. She text back that she wouldn't communicate further with me until I consulted an attorney! So much for the warranty & service I bought.

Great Service, they truly came through with a good deal, - gerardo

Great Service, they truly came through with a good deal, after a rough start..great service from Lemuel and everyone..

GREAT SERVICE CAR DONE AND WASHED IN A TIMELY MANNER. - djfifield1

GREAT SERVICE CAR DONE AND WASHED IN A TIMELY MANNER. WOULD RECOMMEND TO MY FRIENDS AND FAMILY

WARNING! - Joekim6190

WARNING!!! Absolute insanity. I purchased a car from Carvana. After sending me notification that the car was on the way, they cancelled the delivery and delayed it to the next day. I left work early both days to take delivery of the vehicle. The truck pulled up on the second attempt. They had locked the keys inside the car and couldn’t get the car off the truck. Carvana does not have a protocol for this and could not find any locksmiths. After waiting4 hours, driver’s lead called and told him to leave. Ruined my family’s 4th of July and will force me to get out of work early for a third time. I can’t trust this company anymore and will never use them again. Please go to Carmax. I had much better experiences with them. They told the driver to leave even though there was a locksmith on the way because they did not want to pay him overtime and holiday pay. If you are unsure of which company to buy from or if you are looking for a similar company to work for, choose Carmax everytime.

Had a great experience purchasing, my new 2025 toyota - mrubio01480

Had a great experience purchasing, my new 2025 toyota tundra. Went smooth Thanks to Will Hill at bell road toyota for making it a smooth process!

Was able to help me get some locking lugnuts off on short - Riley Callan

Was able to help me get some locking lugnuts off on short notice with exigency after another dealer failed to provide the key with the vehicle. Super helpful folks

I bought a Pontiac Vibe from this Dealership and it was a - Chuck

I bought a Pontiac Vibe from this Dealership and it was a Great Buy. Price Was Fair. I would buy another car 🚗 from them if I needed one. Thank you for being there for me. I was not there longer than 30 minutes doing paperwork. God Bless you and your Business. Sincerely Chuck

It looks like they will set a schedule for the customer - John16az

It looks like they will set a schedule for the customer to show up but not inform the customer it's been delayed. I brought my car in at 9am, it is now 3pm (for a recall fix of a windshield). I was told it should only take 1-2 hours once the windshield company shows up. The tech said the company contacted him at 8:30am and said they overbooked. He just told me this @ 3:08pm. He had info before my appointment but didn't think to notify me. I am very upset and disappointed with the service department.

Rocking Rob was awesome to work with the process was a - Maggard5555

Rocking Rob was awesome to work with the process was a little slow but it was a great truck at a great price they gave what I wanted for my trade if you have a problem with this dealership it's because of your attitude great job Rob Henderson

What a rip off the service dept. - scott

What a rip off the service dept. is, $245 diagnostic check on a item I took in for warranty, I even gave the the code it was showing and as a courtesy they checked other items and charged me the fee. NEVER GOING BACK! I love Chevy Hate Chapman.

AJ helped me to understand about the features of the car, - girish p

AJ helped me to understand about the features of the car, He spent good amount of time to make sure I understand all of the functionalities of the car by demoing them. It was great working with AJ to finalize the car that was looking for.

We contacted the Acura of Tempe service department and - Mark Gonzalez Quality Assurance Manager

We contacted the Acura of Tempe service department and left a message for our service advisor from our last visit. Andrew Harvey returned my call within 20 minutes. He listened carefully to my concerns about our MDX, reassured me he could help, and verified that our certified vehicle repairs would be covered under warranty. Andrew kept us informed and confident that we were in good hands. This was the most enjoyable service experience we’ve ever had. My wife and I are considering trading in our MDX for a new model, and this visit reinforced our trust in doing business with an honest dealership. Andrew Harvey is a true asset to your company. Thank you, Mark Gonzalez

My family recently purchased a Chevy Tahoe from Cactus - M in Tucson

My family recently purchased a Chevy Tahoe from Cactus Auto, and we had an excellent experience from start to finish. Buying a vehicle can sometimes feel stressful, but the entire team made the process easy, straightforward, and enjoyable. Everyone we worked with was friendly, knowledgeable, and never made us feel pressured. They answered all of our questions, gave us plenty of time to look over the Tahoe, and made sure we were comfortable every step of the way. The financing process was smooth, and everything was explained clearly with no surprises. The Tahoe was exactly as advertised, clean, and in great condition. We left feeling confident that we made the right decision for our family. If you’re looking for a dealership that treats customers with respect and makes the buying experience simple and hassle-free, I would definitely recommend Cactus Auto. Thanks again to the entire team—we’re loving our new Tahoe!

Awful experience! - mom of 4

Awful experience! At first salesperson seemed so kind and helpful and made many promises. After purchase, we meant nothing to her! We were totally ignored after she made the sale. Beware, many promises in talk but absolutely no action! I would never purchase from this dealer again.

Paul Fernandez was a great deal of help to us in buying a - Daearreokn

Paul Fernandez was a great deal of help to us in buying a Kia Carnival. Not many of these vehicles produced so far and this one happened to be close to us at a VW dealer. Didn’t matter that it’s not his specialty, he knew the vehicle top to bottom and helped us learn all the features. He made our deal happen in under 3 hours financing and all. Immediate responses and well done video/photo documentation to help us feel comfortable to travel and get it. Kept his cool through a major hiccup where we were accidentally told the vehicle was sold and were quite upset. Paul was apologetic and assured us we would still get our beautiful car! This guy was honest, this guy went above and beyond to get everything done so we could get exactly the financing we needed. We call him Cool Guy Paul around here now and you should too.

Not customer friendly. - alleles.cider11

Not customer friendly. GM is a flake. Horrible human skills. Afraid to have a conversation