88 California GMC Dealers

Jayden Wynn helped me purchase my first new car since - mbsfrazier

Jayden Wynn helped me purchase my first new car since 1979 and he made it very easy. He is great to work with and we would recommend him highly.

I had a very pleasant experience at the GMC service - Steve

I had a very pleasant experience at the GMC service department. My service advisor went above and beyond to make sure that all my needs were met.

Best dealer I’ve been to Yazmin was my sales women she - ildefonsoflores2

Best dealer I’ve been to Yazmin was my sales women she was knowledgeable about the vehicle I purchased I was in and out with no hassle the manager and finance person were also great

Easiest deal I ever had. - Kjeppesen

Easiest deal I ever had. I had looked for this truck at many regional dealers but they all had 3,000 I. Magic dealer charges. These guys said that they have dealer options but all are optional. I walked in at 12, waited a few minutes for Matt. I was home with my new truck filled and washed by 2:15, and I live 20 minutes away. Best price. Better service. No pressure. No bait and switch.

Your dealership is outstanding from the employees - bucknut1960@ att.net

Your dealership is outstanding from the employees answering the phone to your service writer Dan are top notch. I took my vehicle in there for the first time and got outstanding service from everyones involved what a credit to your establishment if it wasn’t for Dan directing me to my extended warranty 40 mile range policy I would of had it service there and cost me thousand of dollar which after reading the policy that Dan suggested was covered under my warranty what a outstanding staff you have in these days of deception and non caring staff you should be proud of them as I am thank you guys so much

5 stars for the experience from the beginning to driving - rneezy

5 stars for the experience from the beginning to driving off the lot with a new car! Went to this dealership started off with a phone call to see if the car we were considering was available. They answered fast and transferred me over to a sales rep named Benjamin, he promptly confirmed the car was still available and had it ready for us to check out when we got there. Once we arrived we immediately felt the good vibes from him and test drove the car a few times as he was patient with us because we had to alternate test driving the car due to us having our dogs with us. The car was priced well, yes they did have add-ons that were put on the car which increased the price, however the offer price was below kbb value and edmunds car value. Now comes time with negotiations because both my wife and I liked the vehicle. Yes you definitely have to come in to any dealership with your skills in negotiating what you are comfortable with, because business's are there to make money and customers wants a good deal. We felt like we both won! The negotiations did happen and it was definitely a good experience and NOT a pushy one. During our negotiating we spoke with both Benjamin and Patrick. Patrick the floor manager worked with us with running numbers and Benjamin did what he could to make the deal work. We agreed to the price we were comfortable with and they didn't make it soooooo difficult. GREAT!!! Now time to finance, we met with Alex and he made the experience even better with helping us get the extended warranty that still fits within our budget. Not a pushy guy either, he just did his job and still was able to provide us the warranty with no hassle. Mind you it was still early in the day so they had a lot of time to keep dealing but they made it quick and easy no pressure sales with good deals. From picking up the call fast to speaking with Benjamin dealing with Patrick and finishing up with Alex AAA+ experience no doubts there. Thanks guys and Tustin GMC for the experience we definitely recommend this dealer and the guys we worked with. We got a car we liked, color, features, price and warranty not to mention Benjamin gave us two bags of chips while working up the numbers, little things count. Hopefully our next car we consider this dealer will have it and Benjamin, Patrick and Alex are still there offering the same exceptional quality of service!!!!

Great service. - Terry sloman1

Great service. Fixed problem then washed car then sent lyft to get me. Very happy.

My family and I had visited the dealership regarding a - malopez3

My family and I had visited the dealership regarding a 2018 Mazda CX-5 that had been advertised. Unfortunately, the car had been sold. But the salesperson answered several questions I had regarding the used car market which was very informative and appreciated.

Just recently purchased a used Buick Encore and needed to - barwinrb

Just recently purchased a used Buick Encore and needed to have the AC checked for a possible leak and had an additional warranty. I was shocked to see so many people working in the service department and how clean the work areas were. Anyway, Hong Nong walked me through the process of getting all the information needed and advised me depending on the issue you shouldn't have to pay for this with additional coverage. Anyway, they needed the car for about half a day, and he helped me get transportation back home. They cost more for the work to be done but I believe the work gets done right the first time and they will go out of their way to help the customer without pressure, just suggestions for work needed. Ask for Hong Nong the next time you go in. Tks Rob

It's our pleasure to meet Christopher Heinz, and we - pittsburghsteelers57

It's our pleasure to meet Christopher Heinz, and we wanted to thank him for the no pressure sale. This is not the first time that we made a purchased but this is the first time that we met a sales person that really cared and was not pushing a customer just to make a sale for the day. Its a pleasure meeting and doing business with Christopher. Hope we can see and do business with him helping us on our future vehicle purchase. Thank you once again.. Kind regards, Tito & Judy Garcia

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

I bought a new GMC Sierra from here and everyone was... - DK

I bought a new GMC Sierra from here and everyone was really helpful. I also got my service work done here and have used the body shop. They really try to do a great job the only problem is that GM does not have a lot of inventory to buy the exact color that I want and the dealership was not able to get me the exact car I am looking for for my daughter. Other than that all the other experiences I have had have been great!

I was recieving incorrect readings on my Cadillac XT5 for - hpgw

I was recieving incorrect readings on my Cadillac XT5 for the tire pressure, it was reading the front tires as the back and vice-versa. I brought the car to Casa to check the sensors. Setting aside the horrible communication with my service agent, I'm still in shock over what they're pulling over there. I already knew they were shady and lacking of any real appreciation for their customers based upon my horrific experience with George R during my purchase (that's a whole other nightmare story) but because I have an extended warranty that I purchased with my vehicle, and they had a loaner for me, it seemed easier to bring it to Casa. Huge mistake. They told me I needed a new battery for $490,23, a throttle service for $136.40 and a fuel injection service for $245.79. Thats $842.72 total. They send you a report with big red letters "Needs Immediate Attention" with a red emergency symbol next to it so it seems like an emergency. I declined service, took it to a trusted automotive service center and guess what? I DID NOT need a new battery, it's perfectly fine. And without visually inspecting my throttle/fuel injection, they did say it was too early for that type of service at 40k miles. Let's say I went ahead and did the 3 recommend service at the other shop. The price, had I done everything Casa recommended would have been $588 for all 3 Plus adding an oil change! That should give you an idea of how Casa not only Jack's up their prices but also is deceiving customers by saying they need urgent work that's completely UNNECESSARY!

We’re so glad we found exactly the truck we wanted.... - teewhit

We’re so glad we found exactly the truck we wanted. Making the purchase was so smooth and everyone there was so delightful to work with. Would recommend this dealer to everyone!

I was not planning to by a car. - martinreder

I was not planning to by a car...just wanted to look. The professional staff at this dealership made me an offer i couldn't refuse. Stacie and her coworkers made my experience a VERY good one. No shaddy car dealer tricks at this outfit. I highly recommend this dealership.

2015 CADILLAC SRX CERTIFIED - Joe

DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. Purchased a certified vehicle from the 1 month later paint is coming off of it and the dealership will not help us. Poor customer service and overall experience was garbage.

Making appointment was very simple and was able to wait - bob

Making appointment was very simple and was able to wait for service to be completed. Check in was easy, fast and courteous.

I brought my truck to Lehmer's, then realized I made an... - b_mck80

I brought my truck to Lehmer's, then realized I made an appointment at the wrong service station. They were very accommodating and took the truck and had it back to me before the estimated date of completion. Definitely will be making this my go to for services and maintenance needs.

I cancelled both Hummer EV reservations and the dealer is - phdhoo

I cancelled both Hummer EV reservations and the dealer is supposed to return my deposits. They never did. Then I am told only Paul Hendry can issue it. Several voicemails and emails later, no response and no reply to email and no refund. Not an ethical way of dealing with folks.

I really tried with the place. - antonio_roderick

I really tried with the place. The first time I went the service wasn't great. However, when I sent the second time. I figured, hey it's been awhile maybe things will get better. I also, needed to tow my car and my usually mechanic does not do electrical work. I needed an ECU replaced. I bought one that was preprogrammed. I told them this, and they decided to argue with me about if it was or not. To the point I needed to send them an email just to prove myself. I told them all they needed to do is put it in and sync it. I would've done it myself if I had the time. It took them 4 days to do this job. I asked them why it took them so long. They told me they needed to drive it longer to check the computer was working. I took the car back, drove it only 7miles and the locks started to unlock and lock while I was driving, and the engine started to act weird. I told them the issue, and that I wanted to have it fixed as soon as possible. The service manager Casey Ruiz starts talking to me like he wanted to fight. I was professional told him not to speak over me. He says "you know what you can bring your car back, but it is going to be two days until we get to it, because we have other customers". Therefore, I contacted the "Service Director" Angel who disrespects me the same way. I had to tell them that I gave them my car in hopes of them doing what they've said. The mechanic/technician said my ECU was fine, and everything checked out. I just want Thorson Buick GMC to do what they've said, and I will be out of your hair. They took my car, and stated I needed new battery cables that would cost them $941 to fix because they needed to find after market cable kit. I was going to do it, but something (GOD) told me to take my car. I did, and found out that I can get this fix about $400 cheaper. In short, don't go here. No matter how convenient it is, or even if they say they will cut you a deal. Go elsewhere. I am not coming back. If it wasn't for one Service Technician named Randy Bruno who was professional. I would've given them a 1 star. Go elsewhere people. This place is not worth the headache. They've also scorched my brakes doing whatever they do. I wouldn't do this to this car because it's a rebuild.

First i want to say thank Said, my sales rep for giving - luis

First i want to say thank Said, my sales rep for giving me options on car choices, Omar the sales manager for helping me get with in my budget and Moses the Finance manager for making the car buying experiance as swiftly as possible. with that said i love my new car and hope to have future purchases with Fremont GMC.

Great service department! - twinks02

Great service department! The My GMC App kept me in the loop about the status of my service!

Excellent customer service good people process took a... - akilfadil

Excellent customer service good people process took a little longer than I expected but other than that, I'm happy with the outcome.

Dealer salesman was great, he was very prompt to return - Cluis1974

Dealer salesman was great, he was very prompt to return calls and text Managment took care of getting my truck asap including the owner Great place

Unprofessional. - arryeh

Unprofessional. The car lease process was fine, just what you would expect from any dealership. I leased an Acadia while returning a 3 yr. lease on an older Acadia. When I transferred the car, Alexander GMC provided me with a letter releasing me from any liabilities once I return the old Acadia. A couple of months after I leased the car, I received a letter from GM financial saying I owe some money due to excess miles (about $300 worth). I called Alexander GMC's finance department and the gentleman who processed the finance transaction, who remembered me, told me they will take care of it. Another couple of months go by and I receive a notice my credit score was significantly reduced due to a small $300 fee owed which was not handled by Alexander GMC. I left two messages and no one is even calling me back.

Good doing business with Jeff and the team, thanks for - Adam

Good doing business with Jeff and the team, thanks for the help during the process

Generally I am able to get what I need done in a timely - sevansj21

Generally I am able to get what I need done in a timely manner. When my needs change the service dept is flexible enough to accommodate me.

Called back as expected. - reepoo70

Called back as expected. Don't seem to want to sell the truck from an out of state person with money in hand. Refused to exempt sales tax, wouldn't accept card for amount that I was getting from bank. Said owner wouldn't accept this forms of payment. Also said I had to do background or credit check before we could drive away. California can keep its garbage.

The service and the communication that I received during - Dee

The service and the communication that I received during this vehicle purchase was Extraordinary in my experience. I am very satisfied!