4,452 California Tesla/1000 Service Centers

They were courteous and prompt. - magwitucki

They were courteous and prompt. They felt with the camera on my car and it only took two hours

Luis was very helpful and very good at explaining every - TELLEZALANIZ24

Luis was very helpful and very good at explaining every detail with me, clear as water

Thanks to this dealership for the great service. - andersonerasmus

Thanks to this dealership for the great service. I also enjoyed beverages whilst waiting for my car.

Jaden was professional, knowledgeable and friendly. - Jim

Jaden was professional, knowledgeable and friendly. The service is unique because the mechanic takes a video and is telling the customer what he sees, what is recommended and certain things are looking to him. Love this!

Muy buen servicio de parte de ella muy profesional 👏 - luisrorodolfo

Muy buen servicio de parte de ella muy profesional 👏 muy amable 😊 siempre anda sonriente ☺️ no le pesa dar información. Acerca de los productos

Windshield was on back order and Joe kept me informed - NIGHTHAWK55

Windshield was on back order and Joe kept me informed about it.Install looks as good as new

I am very pleased with the service I received. - cdonovan93

I am very pleased with the service I received. Houston kept me informed as to the repair of my vehicle,

I will start this off by saying this is my second car - jjweedman95

I will start this off by saying this is my second car purchase through this Ford dealership. My first vehicle purchase was flawless and the whole reason I went back to purchase a second vehicle. I purchased a Ford Explorer 2020 in February 2024. about a month and a half ago my transmission went out and after a bunch of fiasco and being told different things by different people I finally was able to find out that I did have the lifetime powertrain warranty and that I was covered. I took my car in June 30 give or take a day and they have not started the repair as far as I know as of now today’s date. I was told 5 to 14 days for a transmission repair is what it usually takes on average. I was told no loaner cars. They don’t have a loaner program anymore, but then I was then told that they would look into getting me a rental and would try their best to give me a rental or a loaner vehicle. well, so far I’ve not gotten help on either department and me and my fiancé and my two children have been using one vehicle and really don’t have the means to go and get a rental on their own as of right now, so therefore the dealership helping me out with this would have been a huge plus, especially with how long this is taken and all the crap that I’ve been told and had to endure through this process. I’m very unhappy this time around with the customer service and pretty much being told many things by multiple people there’s been a struggle to use one vehicle this whole time and to be told different things and different dates by individuals. *UPDATE* Well this morning I was contacted by Eddie from poway ford, and he ended up helping me and fixed the issues i was having. I appreciate him helping me get a rental and gave me the set completion date for my repair. I appreciate the extra effort to help come to a resolution time!

Both Robert and Armando provided excellent level of - Matthew

Both Robert and Armando provided excellent level of customer service. The required repair was performed in a timely manner

Christine at BMW of Carlsbad is one of the best customer - Kennedycarlsbad

Christine at BMW of Carlsbad is one of the best customer relations agents I have come across. I have always been happy with the experience I have when I go to BMW of Cbad. One critique: I called in for an appointment weeks before the appointment. When I got there I was told I was not on the list. The fellow asked how I make my reservation. When I told him I called in, he said “yea, that doesn’t work. People who call for an appt usually don’t get on the appointment list”. Huh? What!!! I put my patient panties on and it turned out ok. That experience did rob me of an extra half hour of my day. Annoying but did not ruin my day. Not too much of a big deal but I know BMW holds itself to a higher standard and may want to look into this. Maybe have the service phone operator simply say no I can’t set up and appt, do it on line. Just a suggestion.

Capistrano Volkswagen offers quality service and - AUTO3

Capistrano Volkswagen offers quality service and personnel and a welcoming vibe. Appointments are scheduled such that customers are not forced to wait long for their service provider, salesperson or parts.

Steve was the absolute best! - GBK

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

Great service, very professional and friendly. - grant.brooks

Great service, very professional and friendly. I would highly recommend them. very quick service and reasonably priced.

Love the customer service, my vehicle was done on time, - SOTOANGIE3

Love the customer service, my vehicle was done on time, Jason was on top of everything keeping me updated.

Dan Di Giovanni , is my service representative, I've - Vinnie

Dan Di Giovanni , is my service representative, I've extremely satisfied with the service I received. I feel that Dan listens to the needs of the customer and he goes out of his way to make sure you're satisfied. I value the relationship, thank you.

Grant went above and beyond service to keep us informed - URANGO

Grant went above and beyond service to keep us informed and aprized of the work needed and when we can expect completion of our service and return. We can go to cheaper shops but choose Envision over others.

Thanks Christopher and mechanics for service my vehicles. - Willie_smith63

Thanks Christopher and mechanics for service my vehicles.Always professional and excellent.. Always a return customer

It took quite awhile but they kept letting me know how - staylor1912

It took quite awhile but they kept letting me know how much longer it would be so that was nice

Quality of the work seems good. - marlanabramble

Quality of the work seems good. My only complaint is the speed of service, my appointment was at 9:00 am work completed at 10.58

Thank you Ed! - will64

Thank you Ed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! word word word word word word word word word word word word word

Easy to make an appointment. - davilasg

Easy to make an appointment. Work was was promised to be done in 2.5 hours and was finished in 1.5 hours Enjoyed shuttle to and from mall and a very nice driver. And all employees I encountered were very nice and helpful.

Trevor Ripley, Service Advisor & Allie provided me with - asix55@yahoo.com

Trevor Ripley, Service Advisor & Allie provided me with Outstanding & Prompt Service today 9/26/24 on my my 2013 Toyota Limited. Anthony assisted me in my understanding of performing services.

Over all, rate was good, staff were nice and helpful. - EVA.PAPELERA

Over all, rate was good, staff were nice and helpful. Job was completed early as scheduled .

Very courteous team member helped me with my oil change. - SGOMEZ8

Very courteous team member helped me with my oil change. I appreciate the quick turnaround and the fact that you had same-day appointments on a Friday. Very polite staff. The oil change is expensive, though. I wish you washed our car like they do on LA

Vanessa Vazquez was so kind, friendly and informative. - Judy

Vanessa Vazquez was so kind, friendly and informative. Her input was much helpful for me to decide on the next BMW.

Good communication, timely service They predicted when - kevin397conway

Good communication, timely service They predicted when the car would be ready and they were right on the money

Been dealing with this service dept for 25 years and its - ARTMATTISON

Been dealing with this service dept for 25 years and its usually a good experience as it was this time.

Quick service, nice waiting area, kept informed of - dfn1

Quick service, nice waiting area, kept informed of progress. 10,11,12,13,14,15 words

Jose is my service advisor. - pnotti

Jose is my service advisor. He has always been a great person to explain and take care of my service needs. He keeps me informed of what is needed for the next service, what is needed, and what can wait. They are great, and I have always been happy with the results.

I am writing this review specifically for Mike Tinsley, - FordReview2024

I am writing this review specifically for Mike Tinsley, the Service Manager at Aaron Ford Escondido. I have had trouble with other less attentive Service Managers here before. However, Mike was extremely helpful and attentive to the utmost degree. He treated my car troubles like his own. Provided solutions to my truck trouble and worked with the third party extended warranty company to have my service fully covered by them. The team fixed and left my truck in great condition. Could not have asked for a better Service Manager!