37 California Volvo Dealers

Robert Munoz is always very friendly and explains all - JANISGOLDMAN

Robert Munoz is always very friendly and explains all clearly. He is a pleasure to work with. All was very organized, including my car being ready for pickup when I had a short work break to pick it up.

regular service. - geneandann

regular service. Very quick, thorough. Not an inexpensive oil change but needed everything I received

Very responsive and helpful customer service! - Hshiverick

Very responsive and helpful customer service! Highly knowledgable about the product and willing to spend time to answer my questions.

Great service. - DREAMMEMENTO

Great service. Good deal. The worked with me, and I love the car so far.

I had an incredible experience with Galpin! - David.Strunk

I had an incredible experience with Galpin! Everything from sales to financing it was just incredible

Responsive, efficient, beautiful clean space, helpful. - ctowbesphd

Responsive, efficient, beautiful clean space, helpful. Cars were available for us to test drive promptly.

Great customer service and every aspect of the service - keithculhane1

Great customer service and every aspect of the service performed was explained in detail with costs known before the service was completed.

Great service Jose was the person that helped me would - eggie

Great service Jose was the person that helped me would like to say thank you Jose for helping me with my car

This is the second Volvo we have purchased from Volvo - Jennifer Harries-Jones

This is the second Volvo we have purchased from Volvo Marin and both times we worked with Tex Harrison. We sought him out for our second purchase as we had such a great experience the first time. Tex is so helpful with all our questions and concerns. He went through the whole vehicle with us before we left to make sure we were up to speed on any new updates. Whenever I have a lingering question he is super responsive and always gets back to us asap. I look forward to working with Tex in the future. The whole team at Volvo Marin is amazing. It's always a breeze to bring our car in for service check-ins. I only serviced my XC 90 with Volvo Marin and will continue to do so with our new XC 60. Thank you.

Purchased a lightly used car from here about 4 months - sadiabrennan

Purchased a lightly used car from here about 4 months ago. Great experience with Angel. Then i went in today for help. Richard was the best ... See my review on Yelp. He spent nearly half hour with me, trying ( and succeeding) in setting up my app, my profile and settings, explaining how it all worked. He works Sales but was not getting a sale out of this as I had already purchased my car but he was soooo helpful and patient with it. Go Richard, best customer service ever.

I have purchased several vehicles from Putnam Automotive - Mark Stone

I have purchased several vehicles from Putnam Automotive and my salesman Marcus Lawless went above and beyond to make each transaction smooth and pleasant. I strongly recommend this dealership and Marcus Lawless they deserve your business.

We bought out car here. - jeremy

We bought out car here. Extremely satisfied! We have gone to different dealerships around Palo Alto, Mountain View & San Jose. So far this is the best dealership. I recommend this dealership.

Clean show room and very friendly staff. - BlakeW

Clean show room and very friendly staff. Gordon helped me along with the whole process and made sure everything went smoothly from delivery updates, to detailing, and helped with part replacement for some flawed items. Would return for another vehicle in the future.

Three weeks ago, I brought my vehicle in for a safety - Norma

Three weeks ago, I brought my vehicle in for a safety recall update. During the service I was informed my car needed alignment. Since I had just gotten new tires and alignment at a different shop, I declined the $235 fee. I was asked for a rating and I explained to the tech Ivan why I didn’t want to write a review since I was being asked to pay a fee that was not needed. He became defensive stating he is not trying to sell additional services, and said he would have his manager call me. He also stated I should not bring my vehicle back to that dealership. While I sent a few messages asking to speak to higher departments explaining the situation, I didn’t get a response from them, only from Alex. Yesterday after the 4th request to write a review, I finally wrote the review explaining the reason for my rating. Alex Silva emailed me and stated he had decided I couldn’t bring my car there anymore. In the past Alex Silva has been demeaning, disrespectful and insensitive to the needs of my personal situations. He also lied about multiple things, including proving me with a month’s payment for my vehicle when my brand new electric vehicle broke down with a propulsion episode and I was stranded without a vehicle and I had to get a rental that they later reimbursed after a wrote a review through Google. He also stated that I was abusive toward his staff, when everything was only communicated via email. If I had been abusive, there would be footage and there is nothing he can use to prove that. I reached out to the general manager Gregg Johnson and he called back and seemed receptive, he said he would call back today with more information. About an hour ago, he called without a real explanation and said that after some consideration, he and his team have decided that my 3 written reviews were not favorable to their department, he didn’t want me to come to his dealership again. He said he has the right to deny me service and that I need to seek somewhere else to go. He suggested Puente Hills, and said he wasn’t going to argue with me when I was explaining that I bought the vehicle there and I lived it the area. So clearly, you cannot be honest about the reviews here because if not you will be sent to a different location. So the real question is how factual is their rating if they can’t take credit for their faults. Be cautious with Volvo of Ontario, because they’re not who they claim to be, they have zero interest in their client’s opinions, only their ratings matter.

Everyone was polite, courteous, and efficient. - bbooker27

Everyone was polite, courteous, and efficient. Jever was a Prince. I am completely satisfied with my experience and would recommend Carmax to family and friends.

I had the most delightful car buying experience EVER and - Shanif

I had the most delightful car buying experience EVER and I have purchased quite a few in my days! Alex M. (Sales Representative) , Ryan (finance manager), and Michael (sales manager) are extremely professional, friendly, and customer-centric. Their listed price for the vehicle purchased was accurate, I was not subjected to any of those silly games most dealerships play with hidden fees and unnecessary add ons. I got an amazing deal on a CT4 for a phenomenal value, so much so I drove over 2.5 hours from the Inland Empire just to purchase at Cadillac at Calabasas. The purchasing process was seamless and expeditious, I was in and out in a couple of hours. The dealership is very new, modern, immaculate, and easily accessible, it's right off the freeway. I would definitely trek to do it again if I had to. This is my fourth and I don't anticipate it being my last Cadillac purchase. I will definitely purchase from this dealership again. Kudos to the staff, especially Alex! SHANI F.

I've been going here for nearly 10 years and the service - gfalvo3

I've been going here for nearly 10 years and the service has gone down the tubes. In short, I had to return 4 times to get a window leak fixed. I was provided no concession and was even incorrectly charged for the service. I had to follow-up 4 times over 2 weeks before someone called me back to address it (when I was told they would get back to me the next day). Just really poor service, expectations, etc. I will never use them again

From first visit to signing the paperwork, the experience - Scott S.

From first visit to signing the paperwork, the experience for my new car lease was friendly, professional, knowledgeable, efficient and flawless.

Very quick and attentive response by email and phone. - montedeignan

Very quick and attentive response by email and phone. They provided all the information we needed. We decided that another model of Volvo better fit or needs and we did not go through with the purchase.

We had an appointment to come in and buy a car, but our - bjcypheridge

We had an appointment to come in and buy a car, but our salesperson Trey sold it an hour before. Extremely disappointed in the lack of customer service and communication. Horrible way to conduct yourself in business. I would not recommend to anyone wasting your time and money with Trey unless your type is rude and ignorant.

There was no window sticker on my car and they refused to - Jb

There was no window sticker on my car and they refused to provide one when I bought it- illegal. They overcharged me from a price we agreed upon and included things that I made clear I did not want, like a paint protectant. They said they sent a refund to Volvo Financing to address this, but didn’t. I’m still trying to get things straightened out. By far, the most shady and dishonest dealership I have ever dealt with.

Honest people. - W

I was there for repair service. I was quoted a price that was very high ($900) for the repair (which I know should cost around $600). But I left the car for repair anyway. I was thinking, I probably won't come back again. Upon completion of the car, I was told that the quote was high and there were parts that did not need to replace/repair as originally thought. My cost bill was reduced to a very reasonable cost of $600 without me asking. Or course, the better will be that it was quoted right the first time because it could have driven business away.

Great communication! - Michellebeltran335

Great communication! Friendly staff! I had a wonderful experience with Santa Rosa dealership! Will definitely go back for future car purchases

Alright, so the service this dealership offers is - Aaron L.

Alright, so the service this dealership offers is absolutely unbelievable. From the sales manager, Lance, on down. I’m a small business owner myself, so knowing that customer service means is absolutely everything, I can say without hesitation, that Volvo Cars Carlsbad has been the best car buying experience my wife and I have ever had. Not only did they make the sales process easy and hassle-free, they explained everything to us thoroughly and worked HARD to accommodate our budget and very specific needs. I was shocked that Volvo Financial was able to beat our local credit union’s APR. The financing process was handled smoother and faster than anything I’ve experienced in past with dealerships. Thats a testament to these guys being absolute pros, knowing the system they’re working within, and the contracts they execute. Not only was it a quick experience, but they thoroughly explained every step along the way. We never, even slightly felt like we were being “sold.” The cherry on top of the cake was that they made not one, but two trips to our home when we left things at the dealership. We live in Escondido, so that’s a long trip across the 78 in rush hour traffic. Olin, our sales rep, even showed up with my 4 year old daughter’s favorite stuffy buckled in to the front seat when she left it at the dealership. To this day, she says to me “daddy, do you remember that nice man who sold you your car?” Yep, that means a lot to her and to me. Look, I may have gone into way too much detail with this review, but my experience was truly extraordinary with Volvo Carlsbad. It’s why we went from a Lexus and a Mercedes household to a 2 Volvo household in two weeks time. If you’re looking to buy a Volvo in San Diego or Orange counties, make the trip out to Volvo Carlsbad, you will not be disappointed.

Thank you Haron! - rncowings

Employees at Haron were attentive to my needs the minute I stepped into the dealership. I had previously visited a competitor dealership and, hands down, Haron was superior in customer service and car quality. David was new on the job but made sure to find the answers to all my questions. Thank you Haron for treating me as a valuable customer and selling me an amazing Volvo XC 90.

Horrible sales experience. - TT0592

Horrible sales experience. Worked with Andre, and he strung us along only to use us as pawns to swindle a different buyer into a deal that gets him and McKenna more $$$. Avoid this place at all costs. Very dishonest dealer.

Royal motors has the best customer service team. - deidreelliott99

Royal motors has the best customer service team. AJ and Sam went far and beyond to guarantee that my experience was stress free. I highly recommend royal motors for anybody in need of a vehicle.

Horrible. Selling my car so I dont have to go back.... - bnolte224

Horrible. Selling my car so I dont have to go back. Really tragic that this is what it has come to, but just cannot continue to deal with them, and they are the only dealer in the area.

Horrible. - Disgruntled customer

Horrible...horrible... on vacation car was overheating. spent $2000 on other fixes - they couldn't diagnose the overheating problem. left dealership and car started with the overheating signal again. brought car o a real mechanic not a dealership - he diagnosed and fixed the problem in 1 1/2 hours. you would think a volvo dealer would have the expertise to figure it out. terrible terrible service.. never going back... .be careful...