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I have been a Volvo owner since 1974. Martin Munoz has... - RICHARDMOLINARE
I have been a Volvo owner since 1974. Martin Munoz has been a trusted service advisor to me and my family for many years. I followed him from his previous Volvo dealership and purchased our latest, XC 60 Inscription, from his location at Culver City Volvo. Martin is the real deal, I hope he never retires!
Top Reviewed Service Specialists At This Dealership
Volvo Service Advisor
I’m new to Volvo. My experience so far has been very... - JOHNCHACON4
I’m new to Volvo. My experience so far has been very positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus.
Service Consultant Advisor
Service Advisor Master Certified
Parts & Service Manager
Beautiful facility! My knowledgeable and friendly... - Jmareza
Beautiful facility! My knowledgeable and friendly advisor, Art, was a dream to work with-addressed every issue, communicated well and consistently and I couldn't be happier! The level of professionalism I experienced was outstanding, I won't take my Volvo anywhere else, they have my business for life!
I followed Robert Munoz to this dealership and he... - BJTCSBA
I followed Robert Munoz to this dealership and he continues to provide the best
of service! My car is well taken care of and they answer any questions.
Asst. Service Manager
Completely Satisfied Customer - AMP
I couldn't be more pleased with the service I received at Galpin Volvo. I'm always accommodated for any of my car needs (car purchased there as well), sometimes on the spot. I will go back again and again!
Fernando Chavez did a great Job taking care of us. He... - Lupegomez25
Fernando Chavez did a great Job taking care of us. He greet us and then had us sign the papers. We got our car back sooner then promised.
Thank you, Kelly for the fast and efficient service... - anamdrz
Thank you, Kelly for the fast and efficient service provided. I appreciate all the help provided. Ordering the key and having it installed was an easy process.
Nicole is awesome. She is a rock star. Always advises of... - Babalou
Nicole is awesome. She is a rock star. Always advises of completion of work and updated status. I highly recommend Toyota Carlsbad to all.
The whole staff from front desk people, to the service... - Jcotphoto
The whole staff from front desk people, to the service advisor Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased with the customer service and quality of work each time. It’s a pleasure to endorse this facility. I would recommend them to anyone.
We have a brand new Volvo and have had to take it in for... - sql
We have a brand new Volvo and have had to take it in for a service on 3 separate occasions. In all cases, we had to wait weeks for an appointment and in each situation, they weren't able to get to our car on the scheduled appointment day. They informed us late in the day and we had to scramble to find (and pay for) a rental car so they could keep our car overnight. This is exceptionally inconvenient since we have a new baby and one car. I can understand an exception once but 3 times?! When I conveyed our disappointment with the manager, Dan, I was told we are only one of many customers and this treatment is acceptable. I’m shocked at how poorly we were treated.
I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp
I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!
Volvo of Santa Monica
Rusnak Volvo Cars