2,892 California Used Car Dealers

Worst car buying experience of my entire life. - timjohnson

Worst car buying experience of my entire life. The finance manager was a total xxxxxx bag and would not take no for answer on extended warranties after I told him no at least three times.

I searched high and low for a Prius Plug-in 2025 with all - Buckwi228

I searched high and low for a Prius Plug-in 2025 with all the bells & whistles. After giving San Bernardino a call and hearing the great news that they had one in stock I was a happy camper! I was able to negotiate with Augustine and his manager until we came to an agreement. They have a large selection of vehicles. It's worth the drive. Thanks guys! That black metallic flaked paint is cooking fellas!

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

Gabe and Jairo were very friendly and helpful. - KatieH

Gabe and Jairo were very friendly and helpful. Not pushy, straightforward with information and pricing.

Nice friendly good customer care enough great knowledge g - sukhdevsingh2828

Nice friendly good customer care enough great knowledge g customer service good ligening friendly service saticefied with enough knowledge treated nice explained everything for carat the end exielient customer service supportive

I’m very happy to have bought my Subaru Outback limited - tedcalaustro

I’m very happy to have bought my Subaru Outback limited at Summit Subaru El Cajon one of the best dealerdhip in town. All the employees there seems genuinely happy from my salesman Josue to the finance advisor Jason Coonors and to the delivery specialist were very courteous, friendly, and work professionally and also to the service department who were eager to help and installed a car seat cover gifted by the manager sir Ronnie at no cost. I am 87 years old and I’ve bought many cars for myself, my wife & my children and dealt with various dealership over the years and truthfully Summit Subaru El Canon is by far the best !!! I love my subaru !!!

Clean, tidy and they have a lovely coffee machine! - DCMRT

Clean, tidy and they have a lovely coffee machine! They were very welcoming upon entry and Elena wasted no time to get the ball rolling. I had inquired about a Stelvio a week prior and mentioned I would be flying in from Las Vegas. Upon arrival Elena spotted me and we began the purchasing process. Later Nick arrived and began the paper work. Both, Elena and Nick, were straight to the point and no xxxxxxxx in between. (Do excuse my language) They we’re both very helpful and the entire process was quick. Perhaps it could have been even faster, but we were just choppin it up. I will definitely be back in the future. Thank you for everything

My 2019 Crosstrek was leaking oil from one of the cam - nebulon

My 2019 Crosstrek was leaking oil from one of the cam follower seals and had an issue with the driver's side window control. I was told by an independent repair shop that the cost to fix the leak would be around $5000 as the engine would need to be removed and replaced. Coincidentaly, I was contacted by Hansel about buying a new Crosstrek. I said I would not be interested as my Crosstrek was showing major issues at 75,000 miles. After checking my warranty information, I was told that my repair was covered under the 'gold warranty' I purchased at the time of sale. I was told that the repair would be done free of charge along with the window control and some front bushings that needed to be replaced. I also had the front brakes replaced as they were due. All in all I had a very positive experience dealing with the service department at Hansel Subaru. I would encourage any prospective new car buyers to go for the gold warranty coverage as it saved me from having to pay $5000+ out of pocket.

I was referred by my son in law, who previously purchased - Lisa Kozy

I was referred by my son in law, who previously purchased a vehicle with you. I had been shopping around for quite a while, but was pleasantly surprised when I received a video showing the car that I was interested in. From start to finish, I received exceptional customer service, friendly staff, and an overall experience that was over and above what I expected. I initially worked with Pedro, so I'd like to give him credit for doing an awesome job at getting me in, but was handed off to Mitchell who also did an outstanding job. He continued to communicate every step of the way and made me feel like I mattered. I cannot say enough good things about my entire experience and will absolutely be a return customer for life.

I had an excellent experience leasing my new Subaru! - KRISTADLJ

I had an excellent experience leasing my new Subaru! The process was smooth and straightforward, with clear communication and no surprises. The entire staff was knowledgeable, patient, and attentive, ensuring I found the perfect vehicle to meet my needs. I couldn’t be happier with my new car and the top-notch service I received. Highly recommend!

Recently, I purchased a new GV70-EV from Genesis - olvic1995

Recently, I purchased a new GV70-EV from Genesis Cerritos. It was the first time from this location. Ernesto Ramos professionally helped me to get a good deal. Excellent experience.

Efficient processing, good job, friendly, excellent - daming28lee

Efficient processing, good job, friendly, excellent service Nice communication, easy to schedule appointments Nice facilities, wonderful experience

If you are looking to get SCAMMED out of money "and" get - mpdano

If you are looking to get SCAMMED out of money "and" get a car with un-disclosed body damage, then DCH Kia of Temecula is for you! We purchased an EV6 from this dealership, which we also had a trade-in. As a prior licensed vehicle dealer in California, I know the process. I also know about full transparency, which this dealers lacks in a big way. Since I am very distant to the dealership, the deal was done online thru phone and texting the salesman. Pictures and condition disclosures were received, and all got a clear of damages. Price was agreed upon and a contract was signed. Here's where Kia of Temecula starts to show its deceiving practice. I made the long trip with my wife to finish off the deal by doing the test drive and visual inspection. Only to find some front valence (body) damage as whoever owned it before hit a parking curb causing a small smash/crack, which was not disclosed. Non-disclosure is a big no/no in the dealership business, and I even asked the Finance Manager is they will be doing anything about it. His answer was that they sell cars as/is. Well, we all know this in the used car business, it's the non-disclosure is where I have a problem with. That's shows dishonesty. That's strike #1 At the end of completing the documents with the Finance Manager, we paid with our Military Credit Union (USAA), which they already knew about. The check was higher than the sales price, so an overpayment check is due to us. The Finance Manager stated that we would receive the check within 2-3 weeks, well it's now going on 2 months and still no refund check. I contacted the salesman (Muhammad) multiple times to have the Finance Manager contact me on why it was taking so long, he just kept telling me he would be contacting me the same day, which he never did. Now the salesman is no longer replying. That's strike #2 I've given Kia of Temecula every chance to make this right, but they no longer willing to. I have filed a complaint to the BBB and now having to give a negative feedback for everyone to know what to expect from this dealership. This is a huge waste of time and now if BBB doesn't resolve this, I am now forced to file a Small Claims Court Lawsuit. That's strike #3 As stated in my first paragraph, if you're looking to get scammed out of money and have non disclosed vehicle damage, then DCH Kia of Temecula is for you.

Love my new car! - Seanodavy

Love my new car! Received great service from Daniel. He was very helpful. Would definitely refer family and friends.

BEST CUSTOMER SERVICE! - Happy customer

BEST CUSTOMER SERVICE!! I f you are going to this dealership to buy a vehicle- You HAVE to ask for Andrew Koesel, he is a true professional, it’s about customer service and he is THE BEST! Traveled all the way from Las Vegas to get this beautiful truck from ANDREW!🛻

Very friendly staff they did everything thing they could - Oscar

Very friendly staff they did everything thing they could to be sure I was completely satisfied with my purchase

They were helpful, courteous and very efficient in - Okkoree

They were helpful, courteous and very efficient in solving my problem. They fixed my tire issue quickly and at a reasonable price. Thanks!

I bought the new car smoothly, enjoyed the first service - jiecheng.han

I bought the new car smoothly, enjoyed the first service right on schedule and was impressed by their professionalism.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

We dealt with Jonathan, really nice guy and very - Jerome Martell

We dealt with Jonathan, really nice guy and very helpfully. The sales manager Ruben was also very helpful . Between the two of them they worked a deal that my wife was looking for.

Dealership provided the 20k service complimentary since I - NICOLE.J.HUMPHREY

Dealership provided the 20k service complimentary since I had recently purchased the car used and there was not a record of it being performed. ETA for inspection was accurate. Was checked in right away. Waiting area/snacks was sufficient. Did not address all of my concerns outside of the basic inspection I asked about having a 3rd key made in order to access the Volvo app or if there was another way to access it so I’m unable to use all the features. Also, there was 1 tire that was more worn than the others but still had about 10k of tread left according to tire centers. Volvo keeps attempting to contact due to a “declined repair” which isn’t even necessary.

Iam not a fan of dealerships but working with Alex in the - Dominic Espinoza

Iam not a fan of dealerships but working with Alex in the service department has been an amazing experience she kept me informed thru the whole warranty repair process and made my experience great! I will definitely be coming back to this dealer as along as Alex is there !

We are so happy we got our car at Folsom Lake! - Katematisse

We are so happy we got our car at Folsom Lake! They are knowledgeable, friendly, and not overly pushy. Ask for Jesse or Sebastian!

Hello Mazda has done it again! - drewlovetaylor

Hello Mazda has done it again! They made my dreams come true today when I purchased yet another Mazda from them. We are a Mazda household and we are very proud of it! Everyone at Hello Mazda is great to work with. We have worked with Henry for years and are very appreciative of his amazing work and dedication towards helping customers. Today when I bought my 2024 Carbon Edition CX-5, we got to work with Evan. He was a complete professional who was very knowledgeable and helpful. Evan made the entire process so smooth and easy. It is such a relief to work with great talent like Evan and Henry. They worked together to help me get in the car I wanted with the financial situation I wanted and they explained everything I needed to know every step of the way. Hello Mazda also has great follow up. Every time we have been to Hello Mazda, Lerea has always made an excellent effort in following up with us to ensure our experience was nothing but exceptional. I am extremely grateful to everyone at Hello Mazda for their support and dedication to their customers. If you’re going to buy a car, THIS is where you need to be. Thank you!!!

Bought a new Silverado and its was delivered with a check - Discriminated

Bought a new Silverado and its was delivered with a check engine light on. They were no help in resolving the issue and are not returning calls. I needed to contact Chevy/GM to get attention, but issue is still unresolved. I cannot drive my new vehicle

Helped me make a decision between buying a used auto or - mellingersal

Helped me make a decision between buying a used auto or leasing. I appreciated the help and it ended up I leased a new Crosstrek. I love it!

Jonathan was a pleasure. - MDL

Jonathan was a pleasure. He was my service consultant. He was very accommodating, friendly and did a great job keeping the service appt on schedule as I had a tight turnaround

I had an absolutely terrible experience at Honda of - ROK77

I had an absolutely terrible experience at Honda of Downtown Los Angeles, and I want to warn others before they make the same mistake.I took my 2018 Honda Odyssey in for a fuel pump recall repair, and the next day, my engine warning light came on. I also started hearing a loud noise from the high-pressure fuel pump, which was never an issue before.When I returned to the dealership, they refused to take responsibility, claiming that the issue was "not related to the fuel pump recall", despite the fact that it happened IMMEDIATELY after their service.To make matters worse: 🚨 They failed to provide a proper OBD-II scan with actual diagnostic codes. 🚨 They only reported a DCA-8000 code, which is NOT a standard fuel system error code. 🚨 They recommended replacing the high-pressure fuel pump and tried to charge me $1,942.78! 🚨 When I escalated my complaint to Honda Corporate, they STILL refused to take responsibility.I have since filed complaints with NHTSA and the Better Business Bureau (BBB) because this dealership does NOT care about customer safety or accountability. They are simply looking for ways to charge customers for unnecessary repairs instead of fixing problems they might have caused.DO NOT TRUST THIS DEALERSHIP! If you need repairs, go ANYWHERE ELSE but here.

Benito and Josue were amazing. - scottscarlata

Benito and Josue were amazing. Thank you! Best car buying experience. Made it super easy, I was in and out.

Ilija was very helpful in helping me choose the car I was - Brandon H.

Ilija was very helpful in helping me choose the car I was looking within my budget. He took over Khalid as he was busy.