2,910 California Used Car Dealers

Fourth purchase so far! - jfr316

Fourth purchase so far!! Doll for dollar there isn’t a better way to buy a great car. I’m a car guy and a former car dealer mechanic so I’m aware of the dealership style of sales. This is by far the safest and secure way of getting a new ride. Victorville store is the Best!

Took our Audi Q5 in for oil and filter change. - Mike

Took our Audi Q5 in for oil and filter change. Great communication with service advisor, Nick Chavez.

Our sales person was polite and very knowledgeable. - MAG

Our sales person was polite and very knowledgeable. My experience overall was great I would recomend anyone that is looking for w new vehicle to go to Toyota or San Bernardino because they have exceptional service.

For the most part my experience was nice. - GMG_197125

For the most part my experience was nice. A little more attention to detail and my experience would have been more satisfying.

I want to say dealership has a great appearance, I was - clos_sanchez50

I want to say dealership has a great appearance, I was greeted right away by the Porter. I was helped right away by Francis. He advised me of the services my SUV needed and asked me if I needed a loaner for today. My service advisor also brought to my attention that I had a leaky water pump and that it was covered under warranty. My vehicle was serviced and repaired in a timely manner and couldn’t be more than happy.

I scheduled my Venza for service and the experienced was - arpyhernando

I scheduled my Venza for service and the experienced was great, my service guy was amazing!

I had a good experience with the dealership. - andrewshim16

I had a good experience with the dealership. The location is in a strip of dealerships so it’s easy to find. The showroom floor is very clean and had a nice assortment of M cars to look at. The rest of the facility was great. Overall, I’d rate my experience a 4/5. I wish they were a bit more lenient on the price I was trying to pay for my vehicle but overall I can’t complain.

Great service. - brugrass9

Great service. Conor McCormick (service consultant) was excellent. The service performed (brakes) was completed quickly.

The service team did a great job. - Spuurson

The service team did a great job. They kept me informed. Went out of their way to take care of a tire issue. I was very pleased

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

There was no pressure with the sell. - sseabee1

There was no pressure with the sell. Ernesto was the agent and counted around and went to the Valley to get the color and make wanted. Super professional.

I had an excellent experience leasing my new Subaru! - KRISTADLJ

I had an excellent experience leasing my new Subaru! The process was smooth and straightforward, with clear communication and no surprises. The entire staff was knowledgeable, patient, and attentive, ensuring I found the perfect vehicle to meet my needs. I couldn’t be happier with my new car and the top-notch service I received. Highly recommend!

Thank you to Scott and Chris for their attentive, - zmx

Thank you to Scott and Chris for their attentive, professional service—your prompt follow-up, clear communication, and willingness to resolve my issue exceeded expectations, and I genuinely appreciate your help

We've purchased 7 or 8 vehicles from this dealership. - JUDYAMODEO

We've purchased 7 or 8 vehicles from this dealership. Everybody is always courteous and helpful.

I had a very disappointing experience during my recent - manmohan

I had a very disappointing experience during my recent vehicle service. I dropped my vehicle off for servicing and arrived at the service center an hour after receiving the service completion message. Upon arrival, I was asked to wait for 5 minutes—but that wait extended to over an hour. Eventually, I realized that the staff member who had acknowledged me had already left for the day without letting me know of delay. I have contacted another employee to handle my case, and I came to the frustrating conclusion that I had waited for over an hour unnecessarily. This level of miscommunication and lack of responsibility is unacceptable and reflects poorly on your customer service standards.

Excellent friendly customer service. - mnewton1112

Excellent friendly customer service. Support from Gregory has been great. My wife and I are overly pleased with the truck

This was our second car from Hanlees Nissan in Fairfield - Phyllis H.

This was our second car from Hanlees Nissan in Fairfield and once again, we were blown away by the excellent service! We were greeted immediately as we walked onto the lot, every interaction was friendly and helpful and we got a terrific deal, too. I highly recommend Hanless Nissan in Fairfield for a terrific experience and really excellent deals!

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

I bought the new car smoothly, enjoyed the first service - jiecheng.han

I bought the new car smoothly, enjoyed the first service right on schedule and was impressed by their professionalism.

We dealt with Jonathan, really nice guy and very - Jerome Martell

We dealt with Jonathan, really nice guy and very helpfully. The sales manager Ruben was also very helpful . Between the two of them they worked a deal that my wife was looking for.

Three weeks ago, I brought my vehicle in for a safety - Norma

Three weeks ago, I brought my vehicle in for a safety recall update. During the service I was informed my car needed alignment. Since I had just gotten new tires and alignment at a different shop, I declined the $235 fee. I was asked for a rating and I explained to the tech Ivan why I didn’t want to write a review since I was being asked to pay a fee that was not needed. He became defensive stating he is not trying to sell additional services, and said he would have his manager call me. He also stated I should not bring my vehicle back to that dealership. While I sent a few messages asking to speak to higher departments explaining the situation, I didn’t get a response from them, only from Alex. Yesterday after the 4th request to write a review, I finally wrote the review explaining the reason for my rating. Alex Silva emailed me and stated he had decided I couldn’t bring my car there anymore. In the past Alex Silva has been demeaning, disrespectful and insensitive to the needs of my personal situations. He also lied about multiple things, including proving me with a month’s payment for my vehicle when my brand new electric vehicle broke down with a propulsion episode and I was stranded without a vehicle and I had to get a rental that they later reimbursed after a wrote a review through Google. He also stated that I was abusive toward his staff, when everything was only communicated via email. If I had been abusive, there would be footage and there is nothing he can use to prove that. I reached out to the general manager Gregg Johnson and he called back and seemed receptive, he said he would call back today with more information. About an hour ago, he called without a real explanation and said that after some consideration, he and his team have decided that my 3 written reviews were not favorable to their department, he didn’t want me to come to his dealership again. He said he has the right to deny me service and that I need to seek somewhere else to go. He suggested Puente Hills, and said he wasn’t going to argue with me when I was explaining that I bought the vehicle there and I lived it the area. So clearly, you cannot be honest about the reviews here because if not you will be sent to a different location. So the real question is how factual is their rating if they can’t take credit for their faults. Be cautious with Volvo of Ontario, because they’re not who they claim to be, they have zero interest in their client’s opinions, only their ratings matter.

I would like to express my appreciation to Sophia in the - Kelley

I would like to express my appreciation to Sophia in the service department at Fairfield Chevrolet. Sophia was incredibly kind, courteous, and patient with my mother, Dorothy, throughout our recent service experience. She handled the diagnosis of the inoperative dash cluster on our Cadillac ATS efficiently and kept us informed every step of the way. Sophia ensured the process was smooth and timely, minimizing any inconvenience for my mom. What truly stood out was Sophia’s willingness to go the extra mile—she arranged for my mother to have a rental car during the 3-day repair period. This thoughtful gesture made a significant difference in our experience and demonstrated her commitment to exceptional customer service. We are grateful for Sophia’s professionalism and compassion, and we highly recommend her and the Fairfield Chevrolet service department.

Bait and switch at service department. - joanvoight

Bait and switch at service department. Went in for tire rotation and suddenly they recommended several "services." We didn't have time to research them, but trusted the recommendation. Found out they were way overpriced and partially unnecessary.

CarMax all staffs are professional and kind and - huyuanhong44

CarMax all staffs are professional and kind and accountable. Good reputation. Can be accountable. I recommend CarMax as our car dealer. I hope CarMax be more successful and build more value and hold and save the good image for ever and for all.

Bought an Audi A4 from CarMax and as always they are very - aaronjeffersonm

Bought an Audi A4 from CarMax and as always they are very professional and upfront. I would definitely use them again.

My review concerns both Sales and a later Trade-in. - thebiggestduck

My review concerns both Sales and a later Trade-in. Sales: Nick – I understand Nick has been on staff about a month. What a pleasure to work with him! He was well-versed in the Subaru Forester we purchased. He answered all our questions and reassured us throughout the process. We encountered delays concerning our trade-in due to some out-of-state documents, but his persistence ultimately led to success. While I’m drafting this, he called to confirm that the process proceeded smoothly the previous evening. Nice. Trade-in: Jaime – Our vehicle couldn't be traded in until a week and a half after buying the Subaru. The original offer CarMax made on the vehicle stood up ten days later. Jaime has also been part of the staff for around a month. Again, an absolute pleasure. Although I did not spend nearly as much time with Jaime, he demonstrated strong expertise and clearly articulated each step of the process as we moved forward. My wife and I are extremely pleased with our experience. We want to give special thanks to Nick and Jaime!

Bought a 2015 Passat and drove it off the lot. - m_villano

Bought a 2015 Passat and drove it off the lot. Three days later, the battery died. Date on the battery was from 6 years ago. If they really go through the cars, how can they miss something as simple as the date on the battery? $250 later the car is running. What else did they miss?

Hope (on the phone) and Jaylen in person in canoga park - Kristiannalee11

Hope (on the phone) and Jaylen in person in canoga park were both wonderful. They clearly cared about doing the job right.

My experience was by far the best car buying experience - Lisasanchez538

My experience was by far the best car buying experience I’ve ever had. My customer service rep. Isaiah was by far the most professional, calm, not pushy, friendly knowledgeable person you could have. He should be in management. He has excellent people skills.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.