2,898 California Used Car Dealers

This was our second car from Hanlees Nissan in Fairfield - Phyllis H.

This was our second car from Hanlees Nissan in Fairfield and once again, we were blown away by the excellent service! We were greeted immediately as we walked onto the lot, every interaction was friendly and helpful and we got a terrific deal, too. I highly recommend Hanless Nissan in Fairfield for a terrific experience and really excellent deals!

Sales staff were professional, caring and patient during - robnettey

Sales staff were professional, caring and patient during my experience in purchasing a 2023 VW Atlas.

Service department didn't support early failure of my - myscreenname

Service department didn't support early failure of my Prius V brakes, a well-known flow and safety issue. The store and Toyota Corporate didn't cover. As a long-time Toyota owner my trust is fading with Toyota.

Buena atención. - nestor_10chavez

Buena atención. Te ayudan a escoger el auto a tus necesidades y capacidades de pago. Todos muy amables. Buena bariedad de autos. Me ayudaron atener mi auto cuando otros lugares no me pudieron ayudar.

Parts department is rude and seem to just give you the - camilarose0212

Parts department is rude and seem to just give you the wrong parts. I came here because it's close to home but the inconvenience is not worth it. The customer service is by far the worst these guys are unprofessional and don't give a crap about having customers come back.

Good people and great service! - jcurnyn1

Good people and great service! “Bipo” is a tremendous salesperson! He got me the car I wanted and a fair price!!

Stay away from this place. - soundmandaved

Stay away from this place. The service was awful. For starters I was very much pressured into buying the car even know I wanted to sleep on it for a night. I do not blame the sales guy as he was trying to close a deal, but I did not receive that same pressure at Fletcher Mercedes Benz Newport Beach. Besides the pressure I was sold a certain warranty and then later realized I was not given the warranty I was told I would have. It took weeks and weeks to resolve this and at the end of the day the dealer never fully fixed it. I had to deal with the warranty company myself to get it activated. Also, I was told I had to get the Zurich Shield which is a protective ceramic style coating. The car did not look like it had it applied so I took it in to get reapplied and they simply just didn’t do it. The claimed they did but it was obvious they didn’t. The car was given back to me dirty and the inside wasn’t even wiped down, so how could they have done it? Do yourself a favor and go to a better dealer. There is a reason why Mercedes Benz of West Covina is 3.6 on Google and Fletcher Mercedes Jones is 4.3 Stay far far away! The worst!

I drove from Orange County to Ventura, California to see - Mtg16160

I drove from Orange County to Ventura, California to see what they had to offer based on an ad for a new Jeep. Even with the discount it was a little more than I wanted to pay. So I bought a used Sahara, a beautiful black Jeep Wrangler. There was an issue with the steering having too much play. It doesn't appear to be a recall, but Crown has agreed to fix it There was a recall on an issue with the vattery, it is a hybrid. Crown already fixed that. My salesman, Jorge was excellent. Friendly, not at all pushy, negotiated what I felt was a fair price for the vehicle, and something I was comfortable paying. I go tomorrow to have the steering fixed. I will let this review know how it goes. Otherwise, I would recommend this dealership. And of course, will always recommend anyone dealing with buying especially a used vehicle. Go with some knowledge and get everything in writing. Be adamant. And don't buy something if you don't feel good about it. I'm so far extremely happy. Thank you Crown and I'll see you tomorrow. Mary Todd Goldmann Anaheim, Ca

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

We had a wonderful experience with Arthur and Arvind. - pdl071947

We had a wonderful experience with Arthur and Arvind. They were very helpful in finding us a car that was right for our family. They have also done a fantastic job helping our friends and family find a car most right for them.

I bought a used 2022 Hyundai, and it had only 1 key. - kj6vyr

I bought a used 2022 Hyundai, and it had only 1 key. I told them i needed 2 keys so they gave me a due bill. After 2 weeks of getting the runaround the manager told me the car had to be taken almost 100 miles to their sister store to get the key programmed. I am in the process of filing a small claims lawsuit as the cost of this key is over $600. They are great as long as you're spending money there and thongs are going their way. But BUYER BEWARE!

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

This is absolutely the worst Audi store in the world! - occustomsteve

This is absolutely the worst Audi store in the world! All they do is lie to their customers and commit fraud on the daily. As a previous employee I can tell you first hand They do not CPO cars until they are sold and sometimes they don’t certify them at all. They also rip off the customers by charging for a ceramic coating that they NEVER put on the car. Believe me you are getting scammed from the minute you walk in the door! The GM is an incompetent fool who encourages his staff to lie and defraud the few customers that they actually do get in the door. STAY AWAY FROM THIS STORE!!! There are dozens of other Audi stores that will give you the proper treatment a True Audi customer deserves. Buyer beware at this store!!!

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Jack in the service department came through for me in - ajuarez72

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service.

Terrible dealer. - Salavon

Terrible dealer. Had over $2000 in worthless add ons that they did not disclose until after working on paperwork. No negotation on price. Sold me a car with a crack in it and said they would take care of it. Took a month to actually get me scheduled and then did not do anything but “seal” then said that’s what the contract says. Yep the contract sure scammed me all right - I expected the crack to be fixed. Obviously have zero care for you as the customer. I like the Jeep I bought and it serves my purpose but I won’t be back and I would stay far away.

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

I was not informed when my vehicle was ready. - angineh04

I was not informed when my vehicle was ready. I came over to the desk to ask myself. Also I had called yesterday and spoke with Nancy, I think was her name, she was super nice and helpful. She answered all my questions. She told me that it would be a 2-3 hour wait and the vehicle fluids would be topped off during the service. When I got to my appointment this morning, Carlos very rudely told me that I was informed of the wrong information multiple times. After sitting there for hours and had not received any update, I thought I'd go check myself. Luckily I did cause apparently my car had been ready. Not happy with the service at all.

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

Sales person easy to deal with no pressure pleasure to - brentruedy

Sales person easy to deal with no pressure pleasure to deal with. Was quick to get response back from the manager of the sales department when negotiating the price. Thank you

Worst ever , 2 engines on our cpo veloster within two - rayweathers50

Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months

I highly recommend Cardinale Hyundai, Oscar Cantarero - bentriderdeb

I highly recommend Cardinale Hyundai, Oscar Cantarero especially! He was fantastic in the process of selling my leased Hyundai ‘21 Kona for the residual value! I was most impressed with his kindness, patience, and no “xx” in the transaction. He was attentive to my older sister who owned the car and was complementary to her stories, sharing her experiences. We also had a great experience with Mary in the Finance Office! I would definitely recommend Cardinale Hyundai, Glendora, Oscar Cantarero, if you are looking to purchase or sell a vehicle!

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

This is a great place with the best service. - Prius driver

This is a great place with the best service. I thank Khalid for all his help with my new car. George handled the paperwork quickly. A big thanks to Joy who always is helpful and cheerful. A big thank you to the staff!!

Greeted Promptly and sales staff was fantastic, every bit - DS

Greeted Promptly and sales staff was fantastic, every bit of the sales experience was fantastic would reccomend this Dealership to all my friends

Most efficient and organized dealership I've ever delt - Jakeem wahliq

Most efficient and organized dealership I've ever delt with!. Being that my credit wasn't in the best of shape at this time,they got the deal done none the less and to me that was magical work!!!.

Quick, accurate, responsive, large inventory, - sarah

Quick, accurate, responsive, large inventory, accommodating, informative, open communication, reliable, informational, willingness, fun, customer service

Thank you so much for all your help. - anniegomez197494

Thank you so much for all your help. You made the process so easy and the professionalism and care you gave were outstanding. I recommend Car Lux without hesitation. Particular mention goes to Mario and and Albert who made everything smooth and easy to navigate. Kudos to the whole team.