2,933 California Used Car Dealers

Anetsy was great ! - jayisilva

Anetsy was great ! But the car problem was miss diagnosed and cost me a lot money !!!!

*DO NOT SHOP - WARNING* *DATA THEFT, RISK OF PERSONAL - seer-modest5r

*DO NOT SHOP - WARNING* *DATA THEFT, RISK OF PERSONAL SAFETY, HARASSMENT* I had the absolute worst experience I have ever had with a dealership at Diamond Mazda. I texted the dealership that I will not be able to come in, post a phone call in the morning. I received a message saying they are willing to do an offsite test drive for me. I reached the location the next day, and no one showed up there. I then realized it was a BOT who arranged this meet up. AN AI who asked for ALL MY PERSONAL INFORMATION AND DATA PRETENDING TO BE HUMAN. Mind you I did not ask for this test drive, it was OFFERED TO ME. What is worse is Diamond Mazda had no idea about this, no human oversight of the AI and has no controls over these bots. I had to call them to inform and they proceeded to gaslight me. BEWARE before interacting with them and sharing your data while buying a car. I am absolutely shocked and scared that Diamond Mazda has no oversight on powerful tools such as AI and lets it run wild, ENDANGERING REAL human life. When I tried to complain, Marco the salesman refused to share number of the GM claiming he did not have such information...(ridiculous) and proceeded to harass me further, leaving me feeling unsafe and distressed in a location that the BOT made me come to. I have now filed complaints with govt authorities. I leave this as a CAUTION to anyone who is interested, Mazda has several dealerships, this one is NOT the one u should go to. There is a reason why their rating is so low - full of misrepresentation and malpractice of business.

Excellent customer service! - ELIZABETH

Excellent customer service! Thank you Victoria and Omar! I was treated with respect through the entire process, which was seamless. Victoria is super knowledgeable, professional and made the purchase a very pleasant experience. I plan to purchase all my future vehicles here, since they set the bar high for my experience! Thank you, team!

Great experience at CarMax! - J.lamar7

Great experience at CarMax! Friendly staff, no pressure, and an easy buying process. They made everything simple and stress-free. Highly recommend.

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

I just purchased a 2026 RAM warlock from Crown CDJR. - Geoffrey

I just purchased a 2026 RAM warlock from Crown CDJR. I couldn't complain the professionalism provided from this dealership. My overall experience was A++++! Special thanks' to the sales manager (Roberto C.) & The finance manager (Simo L.) assisted me. There was no pressure or additional charges required Vs the provided estimated offer price. Based on suggested MSRP, taxes, registration. Unless otherwise, implied & agreed to purchase extra vehicle options. In addition, all current incentives deals from the manufacturer was fully applied and subtracted with honesty & integrity. I did not even ask! or use my calculator for final reviewal. Full respect for this guys!! I recommended Crown dealership if you in the market purchasing a new/used (Dodge, Chrysler, Jeer or Ram) specially if your in northern Los Angeles area. Btw, I reside from San Francisco & drove to Ventura for this truck. Will see you soon. Thank you, Geoffrey

We visited this dealership with a clear vehicle in mind - camps.fossils.0x

We visited this dealership with a clear vehicle in mind and a genuine readiness to buy. While our initial greeting was pleasant, the moment we sat down to look at the numbers, the experience took a sharp turn into standard, aggressive dealership tactics. Instead of transparency, we were handed a sales sheet loaded with mandatory, highly inflated add-ons. We were forced to spend our time arguing against $1,200 tracking systems, overpriced window tints, and digital plate frames—all marked up significantly beyond actual market value. When we requested to have these unnecessary line items removed, the response from the sales desk wasn't collaborative; it was defensive and dismissive. It felt like a deliberate strategy to wear us down until we just accepted the extra margins. Realizing that a mutually respectful deal wasn't going to happen, we decided to cut our losses and leave. The most telling moment happened on our way out. When we explained to the sales manager why we were walking away from the deal, his response was simply, "It's haggling; it's supposed to suck." That philosophy perfectly sums up why people dread buying cars. Negotiation only "sucks" when a dealership views its customers as targets to squeeze rather than clients to retain. From a customer service and business perspective, this strategy is incredibly shortsighted. By prioritizing a few hundred dollars in forced add-ons today, management completely threw away the long-term lifetime value of a customer. They didn't just lose a single transaction; they lost years of high-margin service center business and future family purchases. More importantly, instead of gaining a customer who would recommend them to others, they created advocates who will actively warn people to take their business elsewhere.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

Let me start by saying my salesperson, George, was - RENEE61

Let me start by saying my salesperson, George, was absolutely wonderful. He was attentive, professional, and truly a pleasure to work with. Unfortunately, I feel sorry for him because he has to work alongside a finance department manager, Chase, whose behavior was egotistical and dismissive. I had already found the car I wanted and was prepared to finance only about $13,000 . However, during the financing process, the manager repeatedly presented the same numbers, simply shifting what I would put down versus what I would finance—without making any effort to adjust on their side. When I asked if the numbers were based on my credit, he confirmed they were. I then explained that my son, who has excellent credit in the 800s, could step in to purchase the vehicle. His response shocked me: “Well, I won’t sell it to him.” When I asked why, he claimed that California law requires the person signing the contract to be the primary driver, and since he knew I would be the primary driver, he refused to proceed. I was floored. His attitude and treatment were unprofessional, condescending, and frankly insulting. Whether it was because I am a woman or simply his personal approach, I cannot say—but I do know that no customer deserves to be spoken to or treated in such a manner. I am a 61-year-old woman who believes in treating others with respect, and I would never in a million years behave the way Chase did toward me. Future Ford, you need to do better. Respecting your customers is not that hard.

I walked into their store on Saturday and the parking up - Terry Simons

I walked into their store on Saturday and the parking up front was all taken by other customers. Seems like they get busy and I had to wait a bit, but YG helped me to see a Taycan. I was told that I can do the whole process remotely, so once I figure out what I want—I will be more prepared. Cool guys overall and it was fun to chat despite them being busy. Thanks for helping me out on a busy day YG! Try to schedule an appointment and do not be like me if you are stopping by lol

Performed all essential services and repairs as needed. - ROB_ROBERSON

Performed all essential services and repairs as needed. Kept me informed and updated on any findings.

I wouldn't recommend this dealership to buy a car. - swherold26

I wouldn't recommend this dealership to buy a car. The only semi-positive experience was the salesman Daron, who was at least kind enough to listen to us and have a normal conversation. The manager Steve was extremely rude and they sent over the other guy Miles after we were there for about 3 hours of negotiation, just for him to be even more rude. I even left my wallet there and he had an attitude when I came back to get it. The main issue was their pricing, as they listed the car $2,000 cheaper than what I bought it for originally. I was going to come in to buy it at the lower price, but because they didn't fix the recall, it delayed us coming into buy it by a week. When we had come in next weekend, they raised the price by 2 grand and refused to negotiate down to the original price. I showed them proof, and Daron even that it was HIM who quoted me the lower amount. The only reason I bought this car was because I was exhausted by the process and felt it wasn't worth going back to the drawing board to find another car after months of searching. Overall, I felt taken advantage of and it was a regrettable experience. Don't waste your time here, as they will be rude, disrespectful and likely bait and switch you like they did with me. I feel like I was robbed of $2,000.

Leased RZ 450e fleet (loaner) with almost 7000 miles in - Sheila

Leased RZ 450e fleet (loaner) with almost 7000 miles in 2025 I was assured by salesman Walid that the car has flat run tires. Finance service tried to sale expensive extended warranty on parts that they were covered by factory for the duration on my lease but he did not disclosed about factory warranty for tires Following my 20,000 miles service I find out that 4 tires must be replaced with almost$2,000 and there is no factory warranty on them Contacted sales manager and salesman no response It is a very disappointing experience from dealership as a 30 years customer

Went for my dream Camaro, came out with a 2023 Camaro. - lizbethcarrillo015

Went for my dream Camaro, came out with a 2023 Camaro. Danielle took good care of me, she answered all the questions and helped me for being a first time buyer definitely recommend!!

Shout out to Julee Pham. - lisa3jdn

Shout out to Julee Pham. She’s amazing, she helped me get the car I wanted. She is professional and responsive and helped to get us in and out in record time. If you’re looking for a car and a great experience come see Julie.

Fast efficient response with the best price in the SoCal - surfnusa7

Fast efficient response with the best price in the SoCal area for the identical vehicle.

I AM SATISFIED WITH GOOD CUSTOMER SERVICE AND THE SERVICE - yoseline morales

I AM SATISFIED WITH GOOD CUSTOMER SERVICE AND THE SERVICE THEY DID TO MY CAR THANK YOU CHEVROLET OF CARSON.

Worse service possible. - aj0275

Worse service possible. I’ve been ghosted now by David the finance manager, Abel the salesperson for over a week now. They refused to price match ANY of the several quotes I provided them with from other dealerships. They kept telling me to wait an hour, wait another 10 minutes, wait a few more minutes and now it’s been exactly 7 days since I’ve waited and no one has contacted me. It’s there loss because they’ve just lost a perfect sale. I was going to purchase the brand new jeep wrangler rubicon X at the price they had it for last week which was around $58,000 and now they e raised the price up to almost $66,000 . They are falsely advertising that they “price match guaranteed “ but won’t stand by what they advertise. DO NOT SHOP HERE. You’re better off going somewhere else because they will ghost you the minute you say you have a lower price quote from other dealerships for the same make, model,MSRP and trim. Worse communication skills I have ever dealt with and refuse to give them my services.

It’s Always a great experience! - Cbeto7625

It’s Always a great experience! Service department hands down has never disappointed me.. great work!!

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

I just had my car serviced at the dealership and it was a - Danesi1022

I just had my car serviced at the dealership and it was a great experience. It was easy for me to schedule an appointment online that was convenient for me. My service advisor Cris Albino did a great job explaining everything to me upfront, keeping me informed of the progress, and then letting me know when the car was completed. When I arrived at the dealership, the car was done and washed. Cris any entire team did a great job.

Had a very bad experience last time I serviced my vehicle - danielcorral431

Had a very bad experience last time I serviced my vehicle there but this time I can honestly say I was impressed with the speed and good service I got keep it up Valley Kia your getting way better thanks .

Everyone was nice and professional, there was no - Satisfied

Everyone was nice and professional, there was no pressure, a good experience over your typical dealerships.

Melinda was my advisor for my last service on my 2023 - maholybee

Melinda was my advisor for my last service on my 2023 Chevy Colorado she was great she definitely knows the product. She has the know-how and experience to take care of her customers! Thank you so much Melinda!

The people were very welcoming and they helped me with - SS

The people were very welcoming and they helped me with any question that I needed.

Let me start with I don’t like doing this. - imrkjms

Let me start with I don’t like doing this. I have taken my vehicle to this dealership a few times. It seems the customer service in the Service Dept. gets worse each and every time. This time was no different. I brought my vehicle in for an overheating issue on 5/11/26. As of the review 6/3 I still don’t have my vehicle back and was told after “I” called numerous times that it would be maybe another week. These people do not call you with updates, I’ve had to hound them for information and then given almost no information in return. Just the run around. The info I was given initially was the parts should be under warranty but possibly on back order. That they would submit the parts and work to the warranty co. However 2 weeks later after I call for an update. I’m told they submitted the claim to the wrong warranty company. But now it’s a holiday weekend and I’ll have to wait until the following week before they can re submit the claim. Then my service advisor is out of office and apparently NO ONE has access to her work nor was it handed off while she was out. When I called again I was told me multiple times they would call me back with an update. NOPE. Another few days has gone by and no call. Now, my svc advisor has returned and tells me they’re still waiting on parts and basically hangs up on me. I’ve never been offered any kind of courtesy vehicle. I was actually told when I asked about it , that they don’t offer courtesy vehicles. But I was also told by a different advisor the Warranty company for my vehicle would cover a rental. This was never offered to me. When I called again today my service advisor asked for my number and said they would call back in 30 min. Hours later having not received a call back , I call again for an update. I’m put on hold, my advisor ask for my phone number again! I mention the rental car and she quickly said she’d check the warranty company and then basically hung up on me. I’m at the point now that I want to get rid of my vehicle just so I NEVER have to set foot in that service dept again. Their customer service is the absolute worst!! Despite this lengthy review, I still cannot express how disappointed, inconvenienced, frustrated and insulted I am. Not only am I getting rid of my vehicle but I will never purchase another vehicle from them nor will I suggest CCJDR to anyone EVER!!

Thank you for the help and ta k e the time we us really - Daniel vides

Thank you for the help and ta k e the time we us really appreciate

Marcus is AMAZING! - empirereporting

Marcus is AMAZING! From the very first contact with Marcus to driving off their lot after the sale, he was so helpful, responsive (even after hours), kind, honest and an overall great person! Recommend going to the SANTA ANA location and he and Kifah will work a deal for you and get you what you want! Highly recommend going to Santa Ana even if another location is closer to you! Have the car you want transported to Marcus! He will make it happen!

I have nothing but great things to say about Frank, who - tjross202

I have nothing but great things to say about Frank, who was my service coordinator. He was personable and went out of his way to listen and help get me set up. However, the service itself took LITERALLY ALL DAY, and if I wouldn't have called, they would have kept my vehicle. Frank explained that the reason it took so long was because of the diagnosis of my passenger door lock (it wasn't working with the fob). He had told me that he would call me midway through the day to tell me what was wrong with my door lock and give me an estimate for the repair. That didn't happen. I finally called at 4 p.m. and he had to hunt down the repairman to determine what was wrong and what the cost would be. Then he quoted me $850 to replace the faulty part!!! Of course, the $250 I paid for diagnosing the problem would be put toward the repair. There was NO WAY I was paying that amount for this repair. Later, I bought the part myself for $99 and contacted a shop down the street to put it in for $200. So, really--North County GMC charged an exorbitant price for this repair. I also found out they are no longer a Buick dealer, and I have a Buick Encore, so I won't be taking my car there in the future.

We took our truck in for electrical recall issues. - Mark

We took our truck in for electrical recall issues. They repaired them and upon getting our truck home our lights were staying on. Google said that this could be a problem with our battery. We replaced the battery and that battery went bad within a few hours. We returned to Perry Ford and they said our alternator had gone bad coincidentally. They replaced our alternator under extended warranty but when we picked up our truck the drivers side headlight had gone bad. When we complained to the service tech, he said we never check things that our customers don’t complain about. We took our car in for an electrical problem not a problem with the headlight. Why would we complain about a headlight that was working before we brought the truck in? The service tech said he could not get a headlight in until 8 days from today. He said not to worry, we can take the truck into the shop when we get to Texas at a new $100 deductible. He said he would waive the $100 if we bring the truck back with a s*** eating grin after he knew the truck would be out of state. TERRIBLE EXPERIENCE. Will never return to Perry Ford.