17 Connecticut Volkswagen Dealers

Marlena was very knowedgeable and effiicient she was. - HOMERRICHYKT

Marlena was very knowedgeable and effiicient she was. also we had the car detail and turn out beautiful.

Alex was very personable, friendly, and helpful! - dolphinlady372003

Alex was very personable, friendly, and helpful! I got a great deal working with Central Volkswagen.

The sales staff was fantastic, I highly recommend - BP VW

The sales staff was fantastic, I highly recommend Presitige. Amir and his team went out of their way to make me happy. Thank you

So thankful for this dealership - michael

I have been coming to this dealership for years and they always treat me like family. This last week I was forced to stop in due to my check engine light coming on. Jeremy and Gary worked with the technician to get my vehicle right in and find out what was going on. A sensor I am told had gone bad, they replaced it and get me on the road again in under 2 hrs. Thank you to the entire staff, they are all so friendly and it is so nice to be able to pop in unannounced and be taken care of so quickly.

This is my third time working with the dealership and as - Marita909

This is my third time working with the dealership and as always it goes smoothly and I get exactly what I want! Looking forward to our next purchase:)

Very good people to work with. - Yannimirisisyan

Very good people to work with.. they really do make you feel comfortable and very relaxed about picking a vehicle

Best dealer I have ever worked with - croberts42591

This is easily the best dealer I have ever done business with. Extremely happy with my new GTI purchase, and the overall service that Langan VW provides. Bob was extremely easy to work with, and was not pushy at all. Everyone over there is extremely friendly, genuine, and cares about the customer more than a sale, or upsell. Bob personally took an extra hour to go over the car with me after everything was finalized, and even gave me a tour of the vintage cars in their mini-museum. The entire process from the minute I walked in to see the car, to my last signature was extremely simple. Steve was even able to find me financing that was lower than my bank's seemingly unbeatable rate. I will definitely be sticking with Langan for future vehicle purchases, and strongly recommend them to anyone who is in the hunt for a new car.

Worked With Rafal Mroz in finding the perfect replacement - Vwsportruck

Worked With Rafal Mroz in finding the perfect replacement for my Sportwagen with a very nice Tiguan and he was super helpful and knowledgeable, passionate to the brand, and made the whole process quick and easy. Likewise, Chrissy walked me through the paperwork process and was also fun and passionate to the brand. If you love Volkswagens, stop over to Gengras and Rafel & Chrissy will treat you right! Thank you 😊

John and Mark in the service department went above and... - dsfoster

John and Mark in the service department went above and beyond. They were able to fix my wife’s Passat free of charge under the emissions warranty, which was very surprising being the age of the car. It was a bit disappointing when we first brought the car in finding out the the part needed was back ordered and could take quite some time to get in. Needing the car to get back and fourth to work John and Mark were able to get us a loaner car for the extending period of time making life a whole lot easier. This was way beyond what I expected.

Friendly and helpful people working here! - Dfur25

Friendly and helpful people working here! Bought the car and had a great overall experience

Great Customer Service; Knowledgeable techs - eastcoast

Have been very happy with the servicing of my VW Eurovan at Mitchell VW. Customer service folks and technicians are helpful and knowledgeable. Jessica got the vehicle in quickly for servicing. Mark knew his stuff when it came to servicing the Eurovan. Would highly recommend to other Eurovan owners.

Dishonesty, lack of transparency, unprofessional, and - MattL45

Dishonesty, lack of transparency, unprofessional, and zero integrity. These are the words that come to mind following my recent and sincerely appalling experience with Harte VW. In Jan. 2023, I was super excited when Frank Perrelli (the GSM) contacted me about an incoming Golf R (these models are very hard to come by) at/near MSRP. I was eager to put a deposit down, but he wouldn’t take one no matter how many times I asked (strange considering most dealers take one the second they have a VIN). What followed over the next month was Frank consistently dodging my texts & calls, or otherwise giving me vague responses - smoke & mirrors. I even stopped by the showroom to chat with him, checkbook in hand for a deposit, and he brushed me off saying he’d get me all the info/papers by email by end of day. Surprise - I received nothing that day or for the coming weeks, despite again following up with him several times. In the end, after weeks of radio silence sprinkled with lies, I called Frank out on this ridiculously unprofessional way of communicating and his lies. He finally admitted there were many other interested buyers (translation: he was fielding offers to set the final price) and the price was MSRP + $5k markup + ~$2k of unnecessary “add ons” - a far cry from his original text indicating MSRP. And with that, I happily took my business to a dealer 1,200 miles away that treated me with respect and got me my car for thousands less! It seems there’s a few other folks here who had similar experiences with Frank, so I’m sure I won’t be the last. I will be spreading the message far and wide - do not give your business to Harte VW - it’s worth your time and self-respect to go elsewhere.

I recently made an ID4 purchase. - Keithstauch

I recently made an ID4 purchase. I really enjoyed working with my salesperson- Azadoria, Dan - the sales manager, and the finance manager at Valenti VW in Mystic. There was one slight thing that came up toward the end of the sale, but the team took care of things, and worked together to make it right. Great attention to me as a customer. I hope to have more business with them in the future. Keith S

Great, honest, hometown dealership. No messing around.... - 396dsnivwluv

Great, honest, hometown dealership. No messing around. They got me the best deal in the area, and were way friendlier than the guys in Danbury that's for sure!

My wife has been looking for a car for a while. - Gabriel Garmendia

My wife has been looking for a car for a while. She went to many dealerships and was getting the same cheap salesman tactics that people often experience when shopping for a new car; which was a someone trying to push a particular car for her to buy as opposed to the car she actually wanted. Going to Volkswagen Vernon, we had a great experience with Angel Rivera. He put my wife in the car SHE wanted and absolutely loved. He listened to what she wanted and made it happen all within her budget. No cheap salesman tactics. Just a Super down to earth guy who cares for his customers. If you are in the market for a new car, go see Angel Rivera at Volkswagen Vernon. He will make your car buying process smooth, painless, and pleasant guaranteed!! -Gabriel Garmendia

I purchased a 2011 VW GTI and along with it a $599... - daveugene

I purchased a 2011 VW GTI and along with it a $599 "Vehicle Tire and Wheel Guarantee". The former business manager (now Ryan Agosti) pulled out a photo of a damaged wheel and recommended this covered. He ensured by that any damage to the wheels would be covered under this agreement. A year later I attempted to fix minor scrapes on the wheels at New Country and was told that the stock wheels on my vehicle were not covered based on the way they are manufactured. I contacted Ryan Agosti and explained everything. She claimed to have checked with her boss, Tom Coppinger who said there would be no refund whatsoever. The only reason this was purchased would be to cover the wheels- based on the guidance of the dealership themselves.