About a month ago, I bought a new Sportage from your - Stephanie
About a month ago, I bought a new Sportage from your dealership, and I worked with Dave Reichert. I should have reached out much sooner, but I’ve been busy driving this fabulous vehicle. Aside from how pleased I am with Kia in general, I’d like to give a huge shout out to Dave. This is my third Kia, and the first I’ve bought through your dealership. I’ll be back to buy another, hopefully from Dave. If he’s not your favorite employee, he should be. He provided all the information I asked for, played zero games, and most importantly, he was honest with me. I asked Dave to leave me alone for a weekend before I bought, as I had a girls weekend planned, and he actually did. That right there sealed the deal for me. I had been talking to 2 other dealerships, and they called or texted me the whole weekend. Dave touched base on Sunday and I think I picked up the vehicle Tuesday. He took the time with me to show me how everything works, and made sure I felt comfortable before I left.
I loathe buying cars because of the whole game and having to play it, but I felt I got a fair deal with your company, and Dave really knocked it out of the ball park with customer service. I’d also like to mention Cory Yacyk, who handled my paperwork, was also fantastic, organized and didn’t try to push warranties in an aggressive way. I actually bought a warranty after he explained why it made sense.
So, thank you. I’m sure you hear the xxxxxxxx all the time, but I have zero complaint about my experience. I took several cards, and I will be back too.
Thanks again Dave. You’re a true class act.
Stephanie Smith
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