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Tyler is great! These cars are very complicated, but... - 1dumpedviper
Tyler is great! These cars are very complicated, but Tyler makes it very easy to understand. He is always available and is a very positive and upbeat person. He has explained the ins and outs of the manufacturer software I have had issues with, helping me understand the vehicle. An absolute asset to the dealership, Just like Jacob and Lynn. The staff is Naples Jag/Land Rover is A++++++
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing Consultant
Jaguar/Land Rover Sales Consultant
Professional , prompt service. Samantha was absolutely... - JB
Professional , prompt service. Samantha was absolutely excellent from the beginning to the end. No- pressure experience was appreciated along with her quick and clear communication.
Nate did a great job from start to finish. Well done... - hdavis888
Nate did a great job from start to finish. Well done Nate. I’m happy with the car and thanks for answering all my questions
Sales and Lease Consultant
Salesman and manager were very helpful and super nice. I... - Sam
Salesman and manager were very helpful and super nice. I will go back and do more business with these guys and will recommend to my friends.
Sales Executive/Encore Delivery Specialist
Great experience with Wilde Land Rover in Sarasota.... - TAT
Great experience with Wilde Land Rover in Sarasota. Johnny Rodriguez was our sales professional and did a great job throughout the buying process. Additionally, this is the second LR Discovery Sport purchased through WLR Sarasota and the service area has always been professional, upfront and courteous. Thank you Johnny Rodriguez, Toby Gray and Dave Jones!
Internet Sales Consultant
Sales and Leasing Consultant
Excellent service from the time I walked in the door. I... - Shannon
Excellent service from the time I walked in the door. I called ahead and talked to Jennifer Frost about a specific car. When I arrived, it was pulled up front waiting for me to test drive. After I made the decision to move forward, Sean Eason handled the financing and he most definitely exceeded my expectations. Highly recommend Jaguar Land Rover Ocala.
Matt was very knowledgeable and helpful in securing our 2... - borgdogs
Matt was very knowledgeable and helpful in securing our 2 new Defenders! Courteous and friendly made the entire process a breeze even with a couple of small hiccups that Matt quickly remedied!
Master Certified Sales Guide
Certified Gold Sales Guide
22 years Gold Certified SalesGuide
Well, First let me say, I come from a Mercedes family..... - auntcin18
Well, First let me say, I come from a Mercedes family.. It was time to make a change, and very skeptical at that.. But than when I walked in and Peter Irizarry was waiting for me, after I spoke to him on phone, I knew I made the right decision. Even though wearing a mask, I could see he was smiling! He not only was my salesman, but I now consider him a friend. He was competent, kind, patient and always followed through with any concerns or questions I had. If he didn't know the answer, he was quick to find it out. You will be getting more business from my family and friends .. Because of Peter and your kind staff.
Thank you for everything. Cindi
Kevin was great.took extra time to understand the... - bturndahl
Kevin was great.
took extra time to understand the problem with the car .
After numerous visits since I owned the car they were finally able to find the noise behind the dash.
Lack of communication, to expensive for the work and no... - Maxwell Peterson
Lack of communication, to expensive for the work and no loaner car. Did not make sure hood was closed, did not make sure piller was secure.
I need to take the time to say THANK YOU Land Rover Tampa... - gisdiluq
I need to take the time to say THANK YOU Land Rover Tampa Dealership and especially your representative Steven Morfino. I have to say that thanks to Steven I got the car of my dream. He helped me from the first moment and he customized my request. The result... the most beautiful car I have ever seen. Thank you for all the details at the moment of the pickup. I would never forget all the experiences. I recommend this representative 100%.
For a high end car they have low end service. The service... - Fitbodybyd
For a high end car they have low end service. The service department is the worst, trying to schedule not only for oil change, but my car that is barely a year old is leaking coolant and I got transferred all over the world and back.
Could not get anyone on the phone to schedule ended up scheduling online, they only had an appointment 18days out.
There was not an option to request a loaner and now that I called about my appointment they claim to get a loaner I would have to re-schedule for a month out. Told her online it does not let you request one, her answer was that I should not have scheduled online that I should have spoke to a person!!! Told her I tried for 2 days and just kept getting VM and no one calling me back!!! She transferred me to my service advisor and ofcource i got a voicemail. I called back and asked for service manager got transferred back and forth 4 TIMES and and ofcource ended up at a voice mail yet again.
I will NEVER buy a car from this dealership again!!!
Then on their website they responded to my complaint with the main number where no one answers and no extension or person whom to ask for! That is even worse customer service and shows how little you care about customers by giving a vague answer with really no real assistance . If I could give this dealership a negative star I would. Once they make the sale they don’t care and your car is your problem not theirs even with recalls and serious problems a new car should not have.
I was in the market for a pre owned vehicle, this was my... - Scott
I was in the market for a pre owned vehicle, this was my first out of state purchase and it was even easier then going to your local dealership. My sales rep German was the best! He acceded my expectations, not only he was up front with the condition of the car but he got to fix all the things he has pointed out to me, if you are looking for a pre owned vehicle give him a shot you will be amazed on how easy the process is. -Scott
Sales guys try to do their best until by a technical... - carlos
Sales guys try to do their best until by a technical problem of a brand new car with only 4 days of use, one tow truck and 4 times claiming a technical issue, you will have to deal with someone who calls himself Ryan the Sales Manager.
This guy Ryan not only threatened me with sending the car to a pond but calling the police to report as stolen the piece of crap loan car they gave my wife. He didn’t care the car had a fault or that is was me who was calling to find a solution to ha a reliable car.
By all means, please stay away fro this dealer.
Customer service is really helpful and always go the... - Jesus Garcia
Customer service is really helpful and always go the extra mile to try to help you
But on other hand I don't recommend to take your vehicle there to get work on I have taken my 3 times al ready for some minor work like losing antifreeze and every time they call that the vehicle is done 2 days later the same problem comes back on at this point we have change all times of parts and I still have the same problem and in top.of that because of there poor mechanic skill I overheat my engine and my check engine turn on I have to do a trip in a few days and they say it would be check and try to be fix by Wednesday and is Wednesday and the vehicle has not even been look at I'm picking up my vehicle and taking it to a different certify dealer that have a better mechanic team that know what are they doing and help me fix the problem on my vehicle
Don't buy from them - LM Bernard MD
I ordered a Range Rover sport. After waiting three months the car finally arrived. Although I was being charge for the option of a panoramic roof, the car arrived with a fixed roof. Initially the dealership blamed me. They checked her records and realized I was right. I was able to my deposit back but that was all. Andy Wise the manager did not even have the courtesy to talk to me. Totally unprofessional deceitful and lying. Avoid this dealership like the plague
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