I do not usually write reviews, but this one right here - DOMINICK
I do not usually write reviews, but this one right here is well deserved. I purchased my first car from Smith Automotive at Nissan of Marietta, and let me tell you this was hands down the best experience I have ever had with any dealership. I currently own four cars, and I have dealt with my fair share of dealerships before. None of them even come close to the level of professionalism and genuine customer care I experienced here.
The team that helped me was unreal. David, Bryan, Meri, Isaiah and Stephen all stepped in to help me. I am not even sure half of them were working in sales because it felt like the whole team came together for me. Not one person tried to hustle me or pressure me into something I did not want. They respected my research, my budget and my goals. I came in knowing exactly what I wanted, and instead of trying to push me into a more expensive car like most dealerships do, they told me they would take care of me and they kept their word.
They got me the exact car I came for, the monthly payment I needed, and they worked with me to include a warranty that actually makes sense. To anyone who has ever dreaded walking into a dealership, I understand you, but this place is different. This is the one dealership I would recommend to anyone whether you have bad credit, good credit or no credit history at all. If you are a first time car buyer or a young adult trying to make smart decisions, do not overlook this place.
The used car selection is solid for the size of the lot. They focus on quality over quantity and they even washed and detailed my car before I drove off, even though it was not brand new. The small details made the difference. Every time I walked in they offered me hot chocolate, coffee, granola bars, trail mix and a comfortable place to sit. Nobody rushed me. Nobody pushed me. They truly cared that I was happy with my decision.
You do not buy a car just for the experience in the building, but the way this team treats you matters, especially when you have never had a good car buying experience before. These people work with you no matter what. I honestly believe this team should be training other dealerships on how to treat customers with honesty and respect.
If you are reading this and wondering if you should give them a chance, do it. You will thank yourself later.
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