1,329 Illinois Used Car Dealers

When I got home I checked the oil. - rhoughtb

When I got home I checked the oil. It was way overfilled. I took it back ro the dealer and they said they put 4.2 quarts in and everything should be alright. When I just now checked it it was stille overfilled. Will pump it out myself.

The services was good what the team did a great job and - Visomhicks

The services was good what the team did a great job and that's all I have to say about it.

I leased a car and they delivered the same car but one - tconrath

I leased a car and they delivered the same car but one with a different VIN. They needed to pick up the car from another dealer and I did all the paperwork at night in the dealership. The next day they picked up the wrong car. The other dealer had 2 of the exact same cars and they picked up the wrong one,,,different vin from my contract. They did not catch this until a week later when the other car was being sold. They still have not fully fixed their mistake. Very unprofessional management.

Everything. - The old guy

Everything. Was done well. Appreciate them working through the problem to put in a new battery

I've only had my suburu 2 years and I've already put 7000 - contrerasalicia266

I've only had my suburu 2 years and I've already put 7000 into it. You told me it was never in an accident when I purchased it. Just to find out it was . It has overheated on me so many times. That i have it in storage and I'm not driving it. My family safety is first. The whole inside filled with smoke. I tried to trade it in a tear ago. I was told I needed to put 6000 down plus trade it. I have two autistic grandsons that are nonverbal that I commute back and forth. I'm sorry but their safety is first. Now I'm stuck paying on it and I've already forked out alot of money in the last 2 years. Never will I recommend you to anyone .

We bought a pre-owned 2023 Kia Soul from Kostya and - amersereau17

We bought a pre-owned 2023 Kia Soul from Kostya and Oscar. The sales process was quick and easy!

Wayne is the guy! - mab123

Wayne is the guy! Super laid back and on top of his game. No games, no garbage, just a straight shooter who will tell you how he sees it.

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

Yemi the English man was the best. - Ajadair217

Yemi the English man was the best.very helpful and super nice.he should definitely be givin a nice raise.

Excelente vendedor, Buen servicio, buena atención, buen - vngasgiovani0721

Excelente vendedor, Buen servicio, buena atención, buen comportamiento, buena apariencia, buen comunicador, buen amigo personal.

Well I don't know about anybody else's luck with these - toddcapps0614

Well I don't know about anybody else's luck with these guys but I will say they have a salesman that goes by the name of Clint Bonar that was very professional and worked as hard as he could to get me the best deal possible. They've won my respect and my business. If I buy another vehicle in the future I will start out with these guys first

My husband purchased a car from this dealership from - Lbryson10408

My husband purchased a car from this dealership from brandin greenwell. Stay FAR away from not only him but this dealership in general. They lied and screwed my husband over. They claimed all 4 brakes and rotors were replaced. We do have all of this through text with brandin. Shortly after receiving the car it was making a grinding noise, he took it to our local mechanic here in SC and come to find out the rotors and brakes were so bad on the front they had to be replaced and the backs were not replaced like they claimed. Then they claimed they would pay my husband to get the dashboard fixed and that never happened. Noone will call him back. Its been weeks my husband has been trying to call and get an answer. Corporate is being contacted and if this money isn't refunded for the brakes and rotors and for the dashboard, legal action will be taken. He is trying to give the dealership every avenue to make this right and it looks like they don't care. Good luck Clement....never again will we do business with the sales rep or the dealership and we will be spreading the word.

Brought a new Hyundai Elantra 2023 model and we had a - Suresh Alokam

Brought a new Hyundai Elantra 2023 model and we had a very good experience with the dealer.

I had an excellent experience working with sales - Marriah Grant

I had an excellent experience working with sales representative Sergio Montiel and Finance Manager Duane Price. They were extremely helpful, hospitable, informative, and respectful, and genuinely took their time throughout the entire process. Both made the vehicle purchasing experience smooth and stress-free. They truly listened to what I wanted and made sure everything stayed within my comfort level. Overall, a job very well done by both of them.

Rachel was phenomenal and was very informative on the - nick.hook31

Rachel was phenomenal and was very informative on the vehicle and finance options. She made us feel very welcome and calm during the stressful car buying process. We got a great deal on our car.

We had a pleasant experience dealing with salesman Allen - Jeff

We had a pleasant experience dealing with salesman Allen Friello. He was helpful and didn't pressure us to purchase. 12/2023

Went in for a recall and had some other issues with cat - twiggy0326

Went in for a recall and had some other issues with cat that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealership. Jac B.

I recently purchased new CX-5 Mazda . - Urszula

I recently purchased new CX-5 Mazda . You brace yourself going into a car dealer. Prepare mentally for the oncoming " pushy salesman". And then....they don't come. Instead, you get friendly people who don't try to "push"anything on you. They're helpful. They're listen. They're accommodating. This was our experience with Oscar Rodriguez. Oscar was very forthcoming and patient. He provided 5 star service at every step. I highly recommend this dealership.

I brought my family to Courtesy Kia a couple of years ago - jmp3

I brought my family to Courtesy Kia a couple of years ago and purchased two vehicles from their lot and later ordered a third; while replacing our Fords. We sat down with a salesman named John Bush and he has become the icon of terrific quality and trust. The process was immense with three people eyeballing him, asking questions, wanting demonstrations, and very vocal about what we wanted and needed. But John never faltered and answered every question we tossed him and made sure the paperwork was finalized for both us (our family) and the front office. After the purchases for my wife and daughter, I decided to go back the following year for myself and would not dare go anywhere else; except straight to John’s desk. Each time, John went over everything and discussed options, taking me back to see a model that had just come in that was being prepared for another customer that helped me decide for sure! What makes a salesperson great is what John is; by listening very carefully to what our daughter was saying about her excitement for her new Niro. John has extensive knowledge about vehicles and pointed out the family friendliness points of the Sportage to my wife. He was so transparent about his desire to really help us acquire the vehicles we really wanted with full honesty. Patient, empathetic, and remaining in touch to ensure we were satisfied with the vehicles, he helped make such a positive decision to buy! We were very honored to have found a salesperson who was not looking for a quick sale but a happy family when we drove away from the lot! Such wealth of knowledge, kindness, patience, and a desire to make the customer happy is why John Bush will always be the Salesman of the Year to us and for our next vehicles to come! Often imitated but shall never be duplicated in any way! Lou Fusz will only benefit substantially with the expertise and corporate knowledge of John Bush!

Great service dept, friendly sales staff,Casey was - terrance.rogers21

Great service dept, friendly sales staff,Casey was particularly helpful, informative and friendly. Great selection of new and used cars.

I recently purchased a new car from Dwight Ford, and I - racheljneubauer

I recently purchased a new car from Dwight Ford, and I couldn’t be happier with the experience! From start to finish, the entire team—Woody, Brandon, Trevor, and Zach—was professional, patient, and genuinely helpful. They made the car-buying process easy and stress-free, answering every question honestly and never using any pressure tactics. It was refreshing to deal with a dealership that values integrity and transparency. The pricing was straightforward and fair, and I felt confident every step of the way that I was getting a great deal. I’m proud to support this local, honest dealership and highly recommend Dwight Ford to anyone looking for a positive, trustworthy car-buying experience.

The team takes care of you on time and tells you exactly - tcsdayDoc47

The team takes care of you on time and tells you exactly what they are going to do up front. I hope the staff and mechanics there are kept on the pay roll with the site closing.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Adam was great on showing us exactly what we wanted, the... - chrissy7702

Adam was great on showing us exactly what we wanted, the overall experience at the dealership with the salesman Adam had to have been the most fluid process I have experienced. Thank you Adam for the great experience!

I had a disappointing experience at Friendly Honda in - Michelle

I had a disappointing experience at Friendly Honda in Springfield, IL. After a fuel injection recall repair, my dashboard lights started blinking uncontrollably just a few miles from the dealership. When I returned, multiple techs dismissed my concerns, insisting the issue wasn’t their fault. One even sarcastically asked, "Oh, are you a mechanic?" when I pointed out that the problem arose only after the repair. Instead of taking accountability, they claimed I would be responsible for fixing it. Their lack of professionalism and refusal to acknowledge their mistake were unacceptable. I will not return to this dealership.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Sales process was really excellent. - Tdweitzel

Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Excellent Experience! - tangelacjohn

I recently purchased my Audi from WCMC and my experience was great! Kevin was very knowledgeable and forthcoming about the car and everything that I asked him. When I initially called and told him I was on my way to test drive the car, upon my arrival the car was in the front ready for me to get into and have a look around while he printed paperwork for me. If you are looking for a car please visit WCMC and ask for Kevin!!!!

Well they said that the car would be delivered to my - bigtexas5200

Well they said that the car would be delivered to my address and due to circumstances and calling at the right time I was blessed free of charge and delivery . 96 impala ss all black on black