Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
My purchase experience was very good. Service department... - mdmargolis
My purchase experience was very good. Service department personnel and service has been excellent with each visit
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Sales & Leasing Consultant
Sales and Leasing Consultant
PERFECT! THE BEST SALES AND SERVICE DEALERSHIP I HAVE... - KOTIKONIK2
PERFECT! THE BEST SALES AND SERVICE DEALERSHIP I HAVE EXPERIENCED - ALL SEEM GENUINELY CONCERNED WITH DOING A GREAT JOB FOR THIER CLIENTS!
Sales & Leasing Specialist
Sales and Leasing
I started car shopping in July. I visited another dealer... - Sherley B.
I started car shopping in July. I visited another dealer who was trying to sell me a telluride in a color I did not want. And was asking over $5,000 over the MSRP. I had to walk away.
I called dealers from all over Massachusetts, NH, to Ohio looking for the Telluride I wanted and for a reasonable price without the ridiculous markups. I was very persistent but I was slowly losing hope until a friend of mines referred me to cars.com.
I created a profile and filtered the search criteria for what I was looking for and hit search. And I came across a small inventory of nearby dealers. I called a few and did not have any luck until I spoke to Ken.
Ken was nice on the phone, asked me a few questions, and told me he would follow up with me. And a few minutes later he called me and told me he had the vehicle. I was shocked. I did not test drive my Telluride before I signed my papers. I knew what I wanted and I trusted Ken.
Thank you Ken Russian for making my car shopping experience easy, and convenient. I appreciate your knowledge, customer service skills, professionalism, and transparency! Thank you Peter for helping me crunch numbers!
I appreciate you all at Lev Kia!!
General Sales Manager
Michaela from Mastria Kia was so amazing!! My credit is a... - Czarnowskib3
Michaela from Mastria Kia was so amazing!! My credit is a little less than perfect me being in my early 20s but she saw exactly what I wanted and was willing to make it work! I’m so so appreciative of everything Michaela did to help me and I will definitely be coming back in the future!
I won the Kia Feva event. I won a free 2021 Kia Forte.... - tjonco
I won the Kia Feva event. I won a free 2021 Kia Forte. Brand new, completely free. I didn’t have to test drive a vehicle or anything, The employees there are incredible. They go above and beyond when it comes to customer service. I highly recommend this dealership.
UPDATE: After less than 4 months with my 2018 Sportage... - GSK
UPDATE: After less than 4 months with my 2018 Sportage purchased from Wagner KIA, EVEN MORE PROBLEMS and SAFETY ISSUES have appeared. The car now won't start (key not recognized), won't respond to the key fog command of locking/unlocking, and the remote start button has been uninstalled (installed and manufactured by KIA). I'm driving around with a uncovered vehicle handle (to manually insert the key), never knowing when it'll work again. They sell you a certified pre-owned vehicle with numerous safety issues; they do not provide a loaner vehicle or a rental. I DON'T WANT TO DRIVE A CAR THAT IS BROKEN!! KIA is unconcerned! They don't even apologize for selling you a terrible product; instead, they point the finger upon you.
Only buy a KIA if you have no other options.
If I could give negative stars, they would be -5, because they are working very hard on providing the worst costumer service.
I brought a Kia Sportage less than 2 months ago, and the car has randomly die while driving TWICE!! I believe this is a serious problem, but they obviously disagree because they aren't in no rush to investigate the problem.
Also the only service they provide on Saturdays is Oil Change. That's it. You literally have to use a vacation day to have service on the car. Also they don't provide transportation if you need to leave the car there and go to work and pick it up in the end of the day. Try to schedule to have car problems 1 month in advance, because this is when they will have an appointment available.
If you can stay away. Stay FAR AWAY !!
Brought my car two weeks ago because I heard noise every... - MA01930
Brought my car two weeks ago because I heard noise every time I stepped on the brake. They called me and said i needed new front brakes, I said fix it and I left car there for almost a week. I come to pick up the car, sit in it and I didnt even leave the parking lot nosie was still there. They didnt even check it to see if problem was fixed. I leave my car again and come pick it up few days later. I get home and they never screwed in the bottom protector so that broke down and its dragging all over the road.
I called them again to schedule appointment for that, my brakes are still making noise and my trunk wont open now. He says thats probably not covered by warranty, I said I bought extended warranty he goes then I would have to call it in to see if its covered. Seriously!!! They used to be so good with service thats why I kept coming back to them for over 10 years but I am so done, this is horrible service
Absolutely the worst service i have ever experienced in... - jjennag
Absolutely the worst service i have ever experienced in my entire life. I have been waiting eight weeks for my car to be repaired. They apparently did zero inspection and thought my car was a loan so didn't bother to offer alternatives/after market parts since i had been waiting so long. I don't think they even looked under the car to check what i actually needed because after finally getting the pipe, they just then realized that there was another part needed that was very clear from just looking under the car. They refused my insurance's check without telling me so when i finally went to pick up the car, i was told it would be over $3000 when i was only supposed to pay $500, so after already being dropped off, I had to call for a ride again because i was stranded without a car. They never called to give me any type of update or reason for delay. The time they had called was to tell me when my car was going to be ready...and then another phone call saying that it wasnt because they needed that extra part.(as mentioned above) I had to call every single time, and i would never be transferred to anyone that knew anything, just blanket responses from reception. I had called to ask for my license plate number (since it had recently changed and all of my paperwork was in the car) and the girl told me she didnt know it and that she would need to get the technician with my keys.. when she works 3 feet from the parking lot... keys to get my license plate number? I am hopefully picking up my car today and never dealing with this service center again. It almost makes me want to sell my KIA entirely, bad taste left because of this dealership/service center. OH and my car was filthy, didnt even bother to run it through the car wash. Thanks for the bird xxxx.
I worked with Jerry, Jorge, Garry and Mohamed last week... - Pippin13
I worked with Jerry, Jorge, Garry and Mohamed last week to buy a new carnival Kia. They were the best ! They were not pushy and explained everything clearly. I got a great price on my trade in and they didn’t mind when I waivered on color and sales date. There was an easy going demeanor among them all and it was a relaxing, confidence building experience
Recent my mother and I bought two vehicles. We both were... - isabelleclark88
Recent my mother and I bought two vehicles. We both were very happy and appreciative for the work that Josh put into both of our deals and will definitely send people to see him as well. Thank you again!!!
They have the worst service department we have ever dealt... - Kaddorr
They have the worst service department we have ever dealt with. I called over a week ago about my cars AC not working . Was told I would get a call back, never got a call back. Called today explaining the issue again and they have no openings for weeks, no weekend hours or loaner cars for you. When I bought my car there I was told they had a wonderful service department with Saturday hours, etc. Bunch of lies. Would not recommend this Kia location to anyone. Stay far away from this dealership and service department all they car about is getting the cars sold and they hope you never come back with issues!! If I could have left fewer stars I would have.
I would like to give a special mention to Ivan and Nancy... - Calbake
I would like to give a special mention to Ivan and Nancy who went above and beyond to help us with the purchase of a used but new to us replacement vehicle they were patient pleasant knowledgeable and attentive to our needs.
Exceptional job guys.
I was in town visiting a friend. My headlight's bulb... - iboptimized
I was in town visiting a friend. My headlight's bulb went out the night before. The next morning I had to leave the state for the rest of my travels. I stopped into Balise and explained to Sara I was in a hurry and if they could at all be quick with the light bulb change, I'd be ever so grateful. Guess what? I was ever so grateful because they had me IN & OUT (per my request) fassssssssssssster than I could sit down and start to read a magazine in the lounge area. Now that's what I call service!! Sara and I had a nice friendly chat about the area where she offered touristy ideas for my next trip when I was paying the bill. Overall, the price was right, the service was fast and friendly. You can't get better than that. I recommend Balise for your car's repairs.
I sent in an inquiry for a telluride I found on their... - Sam
I sent in an inquiry for a telluride I found on their website listed for $42K. Michelle Godin responded. She went on to tell me that to lease this car would be $6100 down and $700/month!!! As could imagine i was blown away by this ridiculous offer. After going back and forth for awhile Michelle informed me that the website prices are not accurate, that the car has been marked up over $7k and was now $50k due to supply and demand...I completely understand supply and demand...but when your website says one price and ALLOWS YOU TO WORK OUT A DEAL ELECTRONICALLY...you might want to lead with "hey the car cost a lot more than our website says...sorry". She then became condescending and rude "Ive tried to explain the reasoning..."
Michelle said "our dealership is ONLY charging $7k over the MSRP and that doesnt include doc fees etc" I have been shopping for a telluride for weeks, i have contacted 6 different dealers and no one else is marking up tellurides more than $4k. I received an email from Lamar Mclaughlin (Director of Business Development) stating that the Disclaimer on the website explains the discrepancy in price. Please see disclaimer below:
Lease this 2021 Kia Telluride EX (Model #: J4442) . With $2,995.00 down at $474 for 36 months with approved credit . A $0.00 security deposit is required. Due at signing payment of $4,119.27 includes first month's payment. Lessee responsible for maintenance, repairs, excessive wear and tear, and excess mileage over 12,000 miles/year at the rate of $$0.20/mile. Early lease termination fee may apply. All tax, title, government fees, bank fees, vehicle registration fees, and $483 dealer doc fee are additional. Total monthly payments are $17,073.72 . Option to purchase vehicle at lease end is $26,205.60. Total capital cost of $40,448.00. Financing available through KIA Lease National with some states excluded. Offers cannot be combined with any other advertised offer. See dealer for complete details. Lease and loan quoting is a dynamic process so payments and terms are subject to change prior to contract execution by all parties. The payment quote above assumes that these taxes and fees will be paid at the time of sale by the customer in addition to the down payment amount stated. If these taxes and fees are not paid by customer at the time of sale, the quoted payment will be higher since these amounts will be included in the amount financed. Residential restrictions may apply. In stock units only. Dealer installed accessories are extra. Offer Expires: 01/04/2021
This disclaimer contains all the numbers of the deal i worked out, there is a single sentence in there "See dealer for complete details" which allows them to completely alter the deal...What they are doing is so shady and is false advertising. I would not and will not ever buy a car from any dealership associated with Commonwealth Motors. AWFUL CUSTOMER SERVICE AND OUTRAGOUS PRICES.
"Shop us last, you'll love us"...yea i dont think so, never had a worse car buying experience in my life.
SHAME ON ALL OF YOU!
Decent Volkswagen service for your Kia - rk6772
The Kia service center isn't in the Kia dealership; it's in the Volkswagen dealership next door, and it's not well marked. The "pull up and honk" service seems to be more "pull up, honk, then get out and find someone."
But they did do a good job servicing my car. They even washed out my WeatherTech floor liners, although they were pretty wet when I got back in the car.
The weird part is waiting in the middle of the Volkswagen showroom while your Kia is serviced. I'm surprised Kia allows that; you'd think they'd rather have Kia customers looking at shiny new Kias, not Volkswagens.
The waiting area has two overstuffed couches and a TV. For sitting and waiting, they're comfortable enough. For trying to work while you're there? Not so good. Hard to find an outlet, the labelled Ethernet jacks don't work, and there's nothing resembling a place to put down your laptop. That seems par for the course for Kia dealers, but other makes having as many upscale features as a Kia usually have some place for people to set up with a laptop.
POOR BUSINESS - Unhappy
Purchased car in Oct 2015. Nothing but problems. They have had it over 12 days and that was for 2 visits. and ALL the problems still not fixed. Won't make a trade for my car that they are selling as PRISTINE CONDITION and 3 years older. Pretty poor!! They said they put too much into their lemon to do that! They fixed an axel a bent wheel, keep balancing it and I still get vertigo from the shake. They said I hit a pot hole !! They were decent and accommodating until they got tired of me and their repairs. Now they are very rude to me. Ya its my fault I bought a lemon. They gave me a clean fax too. Thats what really stinks. The car definitely has issues that were never disclosed. !!!!! Don't go there!!
Great Buying Experience - NGC1718
eat experience! Jeff was so patient helping us decide what car would be best for us. He was willing to work on numbers and help with trade in value before we even came in. When we went down to test drive, he had the car out front waiting for us ready to go! The actual lease and pick up was seamless. Great job! Highly recommend Jeff!!
An Enjoyable First-Time Car Buying Experience! - Katie Kelly
I found the car I wanted online and reached out to the sales team to get more information. I was able to confirm it's availability and price within minutes. I scheduled a visit to the dealership and received a warm welcome by all employees. John in sales, came along while we test drove the vehicle and was very knowledgeable about car. The entire process was relaxed and enjoyable and John was extremely helpful and wonderful to work with. The next time I am looking for a vehicle I will be visiting York Kia of Medford because I know I will have an enjoyable experience. Thank you to the team at York Kia of Medford!
Herb Chambers Kia of Burlington
Kia of Attleboro