First, I can’t say enough wonderful things about my - Lori
First, I can’t say enough wonderful things about my experience with Lurgy Ramos! From the very beginning, she took the time to truly listen to what I was looking for in a car and never once made me feel pressured to go in a direction that wasn’t right for me. Instead, she worked with me patiently, presenting different options and helping me weigh them so that I felt confident and informed every step of the way. Lurgy has such a professional yet warm and approachable way about her. She made me feel like my needs and priorities really mattered and that I was her top priority throughout the entire process.
What impressed me most was the amount of care and attention she gave from start to finish. Lurgy was right there with us through every step of the way, answering questions, explaining details clearly, and making what could have been a stressful process feel smooth and enjoyable. Even after the paperwork was complete, she went above and beyond by walking me through a full tutorial of my new car before I drove off the lot. Her patience, knowledge, and genuine excitement for me made the whole experience so special.
Thanks to Lurgy and Riley, who processed the paperwork, (and all of the staff who were part of the process), I drove away not only with the perfect car for me, but also with the confidence of knowing I was well taken care of. I am beyond happy with my new car, and I am so grateful for the exceptional level of professionalism, dedication, and kindness that Lurgy provided. She truly sets the standard for what a car-buying experience should be! If you are in the market for a new car, I highly recommend Lurgy. She is absolutely amazing!
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