1,420 Michigan SRT Service Centers

James Boening Is Top Shelf! - deomron

James Boening Is Top Shelf!. This is a glorious dealership with all the bells & whistles; but sometimes, the ball is dropped that can affect the reputation of this establishment. No worries, I contacted James Boening & my concerns were HANDLED, completely. I thank you so much! Because of YOU, I am thoroughly satisfied to the point, I will always come to this dealership for my automobile's service/upkeep. You truly made the Difference!

Lauren was very knowledgeable, friendly and patient with - SAB

Lauren was very knowledgeable, friendly and patient with me. She was sure all my questions and concerns were answered. She offered another delivery to review my vehicle with me. She’s a great costumer service representative. I completed my call with her with a smile on my face, even after hearing my car did not have the three features I wanted.

My compliments and appreciation for the courtesy and - LoriJeanne

My compliments and appreciation for the courtesy and support I received in all departments at Suburban Cadillac. Jack in Service went above and beyond providing me with the impulse to salute this dealership and recommend highly with my gratitude.

The service team was great! - danielp82

The service team was great! We had an issue with a part which led to our car taking longer to get fixed, so they offered us a loaner, which was fun to drive! They were honest and communicated well throughout the process. Highly recommend for all your VW service needs!

Leaun was great to work with. - debmo58

Leaun was great to work with. Love the car and the price was better than most we had seen.

Joe is a great service advisor and is willing to go the - Troy Consumer

Joe is a great service advisor and is willing to go the extra maile to make sure the job is done right.

Always treated very well. - RTEXAN.RV

Always treated very well. Body shop did an excellent job repairing 2023 Tremor. Recently purchased 2023 Bronco Sport. Super easy purchase process

I came from out of town to get my truck and they came - @_doowop40

I came from out of town to get my truck and they came through for me in the clutch🦾

I purchased a Mercedes Benz 2015 CLA recently online. - M. Thomas

I purchased a Mercedes Benz 2015 CLA recently online. Excited to get my vehicle, but still I couldn’t help but notice my left headlight was not in the best of conditions after I had purchased it. Safe to say I met with Shawn E. Durham in October of 2023 at the Mercedes Benz Auto Mall and he accessed my entire vehicle in little to no time. Identifying every intricate detail regarding not only the damage caused to my headlight but he also brought to my attention that my subframe and steering rack was bent. Now after hearing this I was completely unaware of such repair being needed. But rest assure, he did not fail to meet every need required to repair my car. I received a phone call from him Dec. 6 2023 that my vehicle had received all the listed repairs and that the vehicle had been completed serviced. Shawn is not only an excellent Service Advisor, he’s dependable; You can rely on him to get your job done.

I had an issue with the speed limiter control on my 2018 - MGM

I had an issue with the speed limiter control on my 2018 Jaguar E-Pace and took my car to the Jaguar Dealership in the Troy Motor Mall in Troy, Michigan. The Service Department, especially service advisor Jeffrey and his immediate superior, spent a lot of time and effort inspecting and testing the car, reading and analyzing the software engineering codes, and working with me so that I would feel comfortable and safe operating the car. Jeffrey even took the car home with him overnight to experience different driving conditions. My issue was resolved, and I am extremely grateful to Jaguar Troy and give them “Five Stars.”

Very friendly and fast service affordable prices and - Aleida15571

Very friendly and fast service affordable prices and close to where i live explain stuff you need very well

Chris is always a pleasure to work with! - Bernie F

Chris is always a pleasure to work with! My work gets completed on time and as promised. I bring two Volvos here and Ed (mechanic) knows them inside out.

Oil change, tire rotation. Tire valve stems leaking. Power - feltmanilla

the experience received was excellent. Only wish last year could have been the same as this one. Was disappointed with service provider and had considered going some place else.

I took my car in for service because other Ford dealer... - kkinsman13

I took my car in for service because other Ford dealer failed to fix it. Atchinson's fixed it no problem. I also purchased a car for my mom from this dealer. Top of the line sales and service.

Excellent service department, very clean environment - Mcjeep49

Excellent service department, very clean environment around service area, very knowledgeable employees. Always willing to listen to the customer.

The sales rep was awesome, the service after wad awesome, - Lulu

The sales rep was awesome, the service after wad awesome, until Mr. Butch called me after I took my jeep home from the service department waiting for a call from the manager for items on my jeep that they were looking into. A few days later Mr. B called and said I need to pay my bill. Wasn't sure how I escaped without paying. What the heck? He said I need to pay all they did thus far....I had no paperwork on they did anything yet. Just my keys with a note....customer owes nothing at this time. MR. B said they did oil change as an example. But. No oil change sticker and the reset wasn't done on engine oil life. He threaten to send me to collections. Huh? No billing, no receipt and all the people I was dealing with disappeared. I have never not paid a bill so I was confused. He didn't show any empathy or want to solve my issue. I paid the bill after several calls from him. Did a survey on line. Requested him to call me. Nothing thus far. I will have to go somewhere else. Still don't know when I'm supposed to get my oil changed.

Has very good service had my car in and out young man... - AT

Has very good service had my car in and out young man named Chris was very helpful front desk people were really nice and respectful

I would highly recommend Friendly Ford Lincoln for all - brittany.foster94

I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.

Service department top notch, had my car serviced there - Scottmontgomery1947

Service department top notch, had my car serviced there Chris service rep.took care of everything great guy looks out for the for the customer. Had trans and coolant flush on my lexus plus oil change..better price than lexus dealer. ,thanks again Chris.

I appreciate their speed. - Kpl

I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty.

Great customer service. Regina went above and beyond the... - h.trumain2

Great customer service. Regina went above and beyond the make this experience as comfortable as possible and made sure that we were informed throuhout the whole process.

Parts Department - jeffs61chevy

Just wanted to say thank you very much too Marco in parts very nice guy ordered a part and had it there next day. I'm from west of Cleveland Ohio he had what I needed and got it out fast . I wish everything would go this smooth . Thanks Again Marco ! And too Mark Chevrolet to have someone who cares about people working for you. Jeff Cap