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I expected a car wash. Nope. The price you charge to... - BEAUTIFULGIRLS35
I expected a car wash. Nope. The price you charge to patch a tire is unbelievable. Will not be back. Xxxx xxxx xxxxx xxxxx cccc
Top Reviewed Specialists At This Dealership
Lease a new Rav4 - gueland
Tim Ehlenz was great to work with. Had the vehicle I wanted ready and all paper work prepared. Was in and out in 50 minutes.
Fleet Sales Manager
Good deal with knowledgeable, friendly service - dawnswanson2
Nettie helped me find the right vehicle for us at a good price. She is very knowledgeable, friendly and kept us informed through out the process.
Great service visit - Bob J
My service visit was fast and friendly. I saw lots of evidence of extra cleaning and sanitizing going on around the dealership to protect customers. Will continue to have my vehicle serviced here.
Great service. Nice and friendly. My new dealer for all... - Leticia
Great service. Nice and friendly. My new dealer for all my cars going forward. Highly recommend getting your car from here and from Chuck P.
Poor communication - Balbannock
After several calls to and from this dealership about my appointment that was supposed to have been a couple of days ago, my personal experience was that I was talked over by the service manager and later by his manager, neither of whom was a very good listener. In my original call, I had asked whether they were still open and able to do the work after the governor shut down certain activities due to COVID 19. He said they were. I then asked what precautions they were taking to protect staff and customers. I mentioned that I work in health care. He never answered my question, instead fixating on the idea that I must be sick and should not have an appointment. I spent way too much time on the phone arguing with him that, since the appointment was already on our calendars, it should be kept. He and his manager decided it might be okay for me to come after the shutdown ended on April 10, and so I asked what would happen if the shutdown was extended. I believe his name was Scott, and his answer was that he would call me on the 10th. I left that conversation feeling dissatisfied, because my car didn't get fixed, and because no future appointment was made. It was not until today that I was told that the original person I talked to in Service somehow misunderstood that he thought I was ill. However, I was not offered a new appointment. I did ask if they would do that. I was not abusive or swearing. I did have to raise my voice once while Scott was telling me why he was right about everything, because I couldn't get a word in edgewise. After he heard me, he said he would call me back later. He didn't say why. I told him that I had spent enough time on this, and I still need to get the service done on my car. I asked him not to call me.
Purchased new car. - Angie
My lease was up on my SUV and I was at the dealership multiple times trying out different vehicles. The customer service was excellent and the buying experience was even better. I would HIGHLY recommend Quality Toyota to my family and friends! I love my new car!
Always good, reliable, and economical service. - Dudewithcar4
I started to take my cars to dahl about 2 years ago, and they have been the most helpful and flexible staff i have ever seen at a dealership. I always recommend them to anyone needing service on their vehicles.
great sales experience - sherry
Thank you Brian Salisbury for finding the Highlander with exactly what I wanted. I appreciated the prompt action you took in searching, updating me, and answering my endless questions. You went above and beyond to find the Highlander I wanted. I also appreciated that Bob clearly explained the financial aspect and it was a smooth transaction. It was worth the almost 3 hour drive to do business with you!
Jon Lind helped us choose the best vehicle for us, 2020... - calintula
Jon Lind helped us choose the best vehicle for us, 2020 Chevy Equinox. He was very helpful and great to work with! Awesome service from a local dealer!
Excellent Service Provided - rageyus1988
Nelson Pacheco from Burnsville MN he was very friendly and provided the best service I have ever seen. Congratulations Nelson, you were very helpful. 5 Stars.
I had excellent help in buying my car from Bob Spicher. - susiedisneykanemitsu
I had excellent help from Bob Spicher. I enjoyed meeting him and I bought the car I wanted to buy. Thank you Spike.. Again thank you Spike.
Great Experience!! Highly Recommend Heintz Toyota! - Tom Z.
In the past two years I have purchased 3 new vehicles from Heintz Toyota. Lee Dady has been excellent to work with for each purchase! All contacts with Heintz have been professional and pleasant to work with!!
Damaged vehicle. - Jodi
We brought our vehicle there for a recall repair and they gave it back to us with front end damage after only having it for a few hours. They refused to repair or accept any responsibility for it while it was in their care. Not only was the bumper scraped and cracked, but license plate was torn in half. It had obviously been in a collision with another vehicle or stationary object.
Excellent Experience - CarReview
My experience with Mike Jasik was excellent. Not only did he listen to me, he followed up on what I really wanted in a vehicle. Also provided me with a very competitive price. Very enjoyable experience which is pretty rare when I’m trying to find a new car.
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