1,118 New Jersey Used Car Dealers

Toyota world is fantastic! - Ellen

Toyota world is fantastic! The service and staff are great . Have been going there for 20 years. I would not change!

Dealership is very dishonest. - Ridgeline1645

Dealership is very dishonest. Purchased a used Acura RDX which was a very nice vehicle.The problem was with my trade they gave me a phony tax credit of 1500.00 dollars which didn’t apply to the trade.When I spoke with the finance manager about the issue he denied any wrong doing and insisted that I received a tax credit on my trade bunch of xx. Same story when I spoke to the general manager. STAY AWAY FROM THIS DEALERSHIP!!!ACURA of ocean much better place to buy a new car.

Checkin prompt, courteous. - gjhall

Checkin prompt, courteous. Vehicle serviced as specified. Car washed! HAPPY, HAPPY! Thank you... G-MAN

Very straightforward and honest transaction! - Hoglund38.rh

Very straightforward and honest transaction! Francisco was great! Very fair and honest through the whole process.

Super fast end to end process. - Anish P

Super fast end to end process. Minimal paperwork so best of all ZERO haggling !! Ya maybe could have got a better price or may be not at a regular dealership but knowing that everyone is paying the same price makes it more assuring.

I leased, purchased, maintained and bought an extended - Rickclifford70

I leased, purchased, maintained and bought an extended service plan from this dealership. Now my 2020 Altima with under 40,000 miles has a failing transition and constantly throws codes and enters limp mode making it dangerous to drive. I have brought it back to the dealer 3 times and they can not find let alone fix the issue. They keep making excuses and lying to me. Beware, I would stay away at all costs. Nissan corporate was even less help, claiming they have no relationship with their dealers and can do nothing. They created this issue with their faulty CVT design and refuse to acknowledge or fix the issue. They Operate in bad faith and dodge phone calls. The worst!

I have to say A1 service, I recently purchased an M40 - jjv415

I have to say A1 service, I recently purchased an M40 that was in near mint condition, but the team worked with me and gave me a solid price. Shout out to Luis in sales for making it happen and to Gio in finance as well for the friendly and professional service. Would highly recommend, of course everyone has their preferences but this location treats anyone and everyone as their own. Thanks again! Unfortunately, had a couple of follow up questions regarding my contract and was given a canned response that I would receive a call but have not heard from the team since I signed/paid.

They are lying, lying and again lying I demanded phone - bal75

They are lying, lying and again lying I demanded phone calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation. In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed. Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me. This experience has been extremely frustrating. Take everything under record what they are saying...

I wouldn’t buy from this dealership ever again, they will - Nune1114

I wouldn’t buy from this dealership ever again, they will push you and push you to buy a car from them . They will run your credit through all the banks in the world basically and then find the most expensive car payment and that’s what you are stuck with . We got a car from this dealership and from the day we got it off the lot we have had nothing but problems . They didn’t do any maintenance to the car , we know this because their mechanics told us that they never inspected this car . That if the car seem brand new or barely used the dealership won’t do an inspection or maintenance. So please be careful what you buy . Also they won’t fix anything if you bring the car back for problems , we have oil leaking into our coolant tank and they want to charge us to flush it . I would think twice before getting a car here .

I brought the car in for oil change- the service was - libim718

I brought the car in for oil change- the service was good. It took about 3 hours since there was a recall to be addressed. I worked with a young lady, who was pleasant but forgot her name.

I just purchased another vehicle from this dealership, - jimmygodoy

I just purchased another vehicle from this dealership, and I can honestly say this has been my go-to place for many years. This is my 6th car purchased here, and there is a reason why I keep coming back. A dealership is only as good as the people behind it, and they truly have an amazing team. I want to give a special shout out to Veronica M. who has always been extremely helpful, patient, and knowledgeable when helping me choose the right vehicles for my family. I also want to thank Joe Messina, the manager, who has always taken care of me and worked hard to make sure I received a fair deal and a great experience every time. A team that makes the car buying process easy. I highly recommend them!

I really enjoyed working with Akie Green. - maya

I really enjoyed working with Akie Green. He was friendly, professional, and very easy to talk to. Akie took the time to understand what I wanted and helped me explore different vehicles that matched my needs. He answered my questions without hesitation and made sure I was comfortable throughout the process. I appreciate everything he did to make the experience enjoyable and would definitely recommend him.

Davidson is the best car salesman out there. - Vanderbeekwill09

Davidson is the best car salesman out there. He treats his customers like family and has never steered my family wrong. We never felt like there was any shady business - just a hardworking guy getting us into the best cars for our family. The finance department was fantastic and everyone took such great care of us. Dave is our fave!

Daniel Marte was a pleasure to work with and deal with. - AlexR

Daniel Marte was a pleasure to work with and deal with. He was patient and polite throughout the process which was also smooth.

Just got a Bronco and couldn't be happier. - Guy V.

Just got a Bronco and couldn't be happier. Great service and knowledgeable staff. Highly recommend this dealership.

The Service staff are excellent. - Noreen C.

The Service staff are excellent. The work done on my car by the mechanic was good. If your car has to be kept there they will give you a ride home and pick you to get your car back. They also delivered my car back to my home.

Had a great experience at this dealer, My sales man - mendozaromer352

Had a great experience at this dealer, My sales man Armando helped me understand how financing works and how to get my best possible payment, thanks to these guys I got my new 2023 CR-V! They advertise honest pricing and don’t lie not a single dollar in pointless fees was added to the cost ! 10/10

One might question why as a guy on Long Island, I am - howie207

One might question why as a guy on Long Island, I am going an hour and a half over the bridge to New Jersey to lease my new Volvos. One lady, Tina Bilokin, that's why, Many years, and leases ago, I had vigorously looked to lease a new Volvo on Long Island and was getting very frustrated with the manner at which I was treated by dealers more local to me. They did not look to provide what I wanted at what I reasonably wanted to pay, but rather just wished me to take what they wanted, not my preference. I have been a vintage Volvo enthusiast through the Volvo Club of America for many years and some of the dealer personnel knew me but that did not matter. These dealers, I have learned, have refined their creative ability to add fees to the customer's costs, some of which even their salesmen could not explain with a straight face. In my search, I went on the Volvo Cars website, to learn about options and features. Through computer cookies my info was forwarded to Tina, then the internet sales manager at another NJ Volvo dealer. She has contacted me. At the time, I tactfully responded that I did not have any interest in driving an hour and a half for a car. Her response was that I should think about it, that she had never lost a deal for price. the next day, after more local dealer responses that were nothing of interest, I relented and responded to her. She asked me to explain what I was looking for and what I had in mind for price. She got back to me within 20 minutes, that she had what I wanted, she provided its window sticker, It had more in options then I had asked for and her price was less than I expected. She asked when I wanted to pick it up, by credit was approved within minutes over the phone, and the greatest thing, when I went to pick it up, exactly what she told me was exactly what I was asked to sign for,,Not one buck more, no upsell,, nothing like Long Island. When I went to pick up the car, I should explain, as an "old school" car guy, at the risk of sounding misogynistic, the tendency is to think that I would know more about the cars then some lady. I learned very quickly, within minutes, not to underestimate Tina. She may look like she just stepped out of Cosmo, but she knows these cars. She is the consummate professional. She made it her business to not only know these cars but also to get to know her customers, and their likes and wants. Since then, I have been through a list of leases, for myself, daughter and friends. She would stay on top of it and tactfully remind me of when each lease was due. She , each time, would ask what was wanted, and each time, come up with a deal you could not refuse. One of my co-workers was stressed out when her lease was due during the time in Covid when cars were not available, and prices had gone nuts. Not for Tina, she came up with a choice for this lady at a bargain price, far less then offered her locally.. She too drove to NJ,,,, Unheard of,,maybe elsewhere, not for Tina.... now you ask, how does this get to Open Road,,Tina has more recently been promoted from sales manger at another dealership to the general manager at Open Road, now at the helm of the whole dealer's operations. My daughter's lease was due shortly, Tina asked what she wanted. She came through again,,the car's sticker was over $6k more then the prior. My daughter's color preference included a new hard to find one. Tina said they had one , on display on their showroom floor, but it was my daughter's if she wanted it. She helped us get added rebates. My daughter was on a tight scedule to get there and Tina accommodated that too...and connected me with Sean of her sales team, a real gentleman I might add, as well as her Finance specialist, and again, everything was delivered as promised,,,, Who does this ,,Tina,,if you have any interest in Volvo Sales, Leasing, Repairs or parts, reach out to Tina and she will get things in motion and connect you with one of her team,,,I truly believe you will be satisfied

From start to Finish the process was as smooth as can be. - srazen

From start to Finish the process was as smooth as can be. From the salesman to the Finance Department. We left with the price we wanted and the vehicle we were hoping for. Thank you to the team for making car buying an easy process.

Since purchasing the vehicle in 2024 service experiences - Srolwood

Since purchasing the vehicle in 2024 service experiences have been very disappointing. The service managers and service technicians have all been very nice and accommodating but the dealership experience is not good. I have numerous times had to wait lengthy (4+) hours while my car is worked on. Waiting area for Lincoln is a concrete prison cell so I use the Ford waiting room. Car wash never offered. Most disappointing: NO LOANER CARS! Lincoln is supposed to be a luxury dealership. In contrast we also have a Lexus and that dealership goes out of their way to make you feel like a valued customer.

I had an outstanding experience at Jersey City Kia! - Nilbeth14344

I had an outstanding experience at Jersey City Kia! I dropped my car off at 8:15 AM, and to my surprise, it was ready by 9:24 AM. The service was incredibly fast, efficient, and professional. The staff was friendly, courteous, and kept everything smooth from start to finish. It's refreshing to find a dealership that values your time and delivers excellent customer service. Highly recommend Jersey City Kia for their exceptional efficiency. Fast, friendly, efficient, exceptional service!

Ramesh and the overall team are great. - tompetty2

Ramesh and the overall team are great. We moved from an older lease into a new lease on a 2027 Honda HR-V. Ramesh made the process so easy and chill, and answered all our questions. The team did all they can to make it as quick and smooth in transferring the insurance, getting the plates, and setting us up with all the paperwork. Thanks for all these years of great support!

Everything went rather smoothly Our dealer Rowland was - teddy3759

Everything went rather smoothly Our dealer Rowland was very helpful and went above and beyond to find the car I wanted Rowland was kind and personable

I came in for service this past week and worked with - Jon

I came in for service this past week and worked with David Rojas. I was recommended services that I knew weren't needed because those items had already been completed just two visits earlier. That left me questioning whether my service history was actually being reviewed before recommendations were made. During my visit, he also appeared distracted, including being on his phone, which didn't leave me with confidence that my vehicle had his full attention. Overall, the experience felt more focused on upselling than providing honest, personalized service. I've been coming here for a while, and this visit was disappointing. I hope the dealership returns to the level of professionalism and customer care it used to provide. Do better.

I want to share my experience because I don’t want anyone - Clarence_War

I want to share my experience because I don’t want anyone else to go through what I went through. I was born in Panama, and English is not my first language. I do not speak, read, or write English very well. Because of that, I had difficulty understanding the car contract. The salesperson made me feel comfortable and made me feel like I could trust them. They offered me coffee and donuts and treated me kindly. I was persuaded to sign contracts that I did not fully understand. I trusted them, but I did not really understand what I was agreeing to. About two months later, I discovered that I was responsible for approximately $57,000 in debt. I was shocked and confused. I kept asking myself, “How did this happen?” I may have difficulty understanding English, but I am not dumb. I believe my lack of understanding was taken advantage of. I have heard other people raise concerns about Spanish-speaking and other customers who have difficulty speaking, reading, or understanding English being taken advantage of. I cannot say whether those claims are true, but my experience made me very concerned. This situation caused me tremendous stress. I became overwhelmed and went to a mental health doctor to explain what I was going through because I was having difficulty functioning normally. I am sharing my story to warn others: If you do not understand a contract, do not sign it. Bring someone you trust who can translate and explain everything before you sign. I am looking for answers and accountability, and I hope sharing my experience can help protect someone else.

Vine desde Massachusetts hasta NJ y no me arrepiento el - franybodyfit

Vine desde Massachusetts hasta NJ y no me arrepiento el trato fue extremadamente excelente los vendedores amables y profesionales me ayudaron a poder tener mi SUV soñado Maserati omg estoy muy contenta y más cuando te tratan como familia se lo recomiendo 💯 son lo mejores

The service manager was very personable. - dat0831

The service manager was very personable. The waiting area was under construction due to a leak.

friendly, knowledgeable staff; good selection of cars; - Isabella

friendly, knowledgeable staff; good selection of cars; had an appointment so there was no waiting.

At Hudson Honda, my search found its end, With Jorge - stalin

At Hudson Honda, my search found its end, With Jorge Silva, more guide than a salesman, more friend. He walked me through options with patience and care, No pressure, no rush, just honesty there. I drove off in my new Accord SE that day, Jorge made the whole process feel easy each way. He answered my questions, explained every detail, Turning what’s often stressful into a smooth sale. If you’re hunting for a Honda and want it done right, Ask for Jorge Silva, he’ll make your day bright. Five stars for the service, the deal, and the crew, Hudson Honda and Jorge, I’d send anyone to you.

To Cherry Hill service staff were professional, cordial, - bbewlihp

To Cherry Hill service staff were professional, cordial, courteous, and expeditious I will continue to use Cherry Hill Kia Service center