Easiest experience ever buying a car - Leonard627
My husband had been looking & looking to buy a certain car & had a certain figure he was going to spend, Tim & Davis Acura made it happen. We would highly recommend this place and the great sales team. Thank you again from Tim and Mary
My best experience ever of buying a new car - Basavamba
My husband and I were fortunate to have an excellent Sales Consultant, Mike Petro, at Spitzer Acura in McMurray, PA. From the minute we met Mike, he treated us professionally, he knew a lot about 2018 Acura RDX, when he did not know about a handful of things like extended warranty, its cost, transfer of warranty, etc., he was more than happy to find out whatever I asked. My husband test drove the car on a Friday, we needed time to think it over, but when we walked out, we said to each other "we have to buy the car here as long as we decide on an Acura. The next day I called Mike and worked out the color of the car, price details and decided to buy it on Mon.
On Mon morning, he had lot of things ready except for financing application, and a few things we needed to decide. Couple of days later he made a follow-up call and left a very nice message. We were so happy to run into him and not a different sales consultant, because Mike P is the best.
Also Benita Robson did a very good job and had all the paperwork ready with explanations for my questions.
All in all, it was a great experience.
Top Reviewed Specialists At This Dealership
Very helpful - Name
Good price. Really helpful with driver license and insurance questions, all goes smooth and fast. With Xavier's help, I got my dream car only in 2 days.
Excellent Experience - Jillian Edwards
Super smooth transition turning in my old RDX lease for a new 2018. Everything was handled professionally and seamlessly, I never felt pressured or confused and Phil was extremely helpful and accommodating. Thank you!!!
Sales and Leasing Specialist
Great Experience - Peter
Very caring people wanting to do what's right for you! I highly recommend the sales people for their knowledge and affability and for their desire to make things work out for the customer
professional trustworthy personable. - Eric Gaber
You will be treated fairly and with respect and they will afford to you commentary that coaches you to find the vehicle that matches your needs.
Great experience with out-of-state purchase - Nevada Buyer
We purchased a pre-owned certified Acura MDX from Contemporary Mortorcar. Since we live 2,300 miles away, the purchase was made by phone. The paperwork was done via email and FedEx and was simple. We had the vehicle shipped to Nevada and when the vehicle arrived, it was better than described. Mike Cizmek was a pleasure to deal with. A great and hassle-free car buying experience.
Exellent experience - Elchick
The Best Dealer around, Deneen and Jamie treat you as family and now having the 3rd Acura in our Household the best Sales team, Thank you Deneen Strickler
Great, consistent service. - William
Always do exceptional work at a fair price. They always remember my wife and kids too. Loaners are new and available. We purchased there too. Great dealership.
Bob Marchese was truly a great guy to work with!!! - Charlie
This was our first ACURA and our first dealing with Montgomeryville ACURA.
Not sure I was ready to buy, but after viewing the vehicle selection and Bob's fun and professional attitude, I really couldn't leave without it.
Great process overall. Painless and everyone we encountered was professional and down to earth.
I drove 90 miles because sales guys in our area are very high pressure.
I will definitely recommend Montgomeryville Acura and Bob.
Conscientious - Carol
My salesperson was Dean Mitchell who was friendly, knowledgeable and just wanted to make sure I left the dealership happy and I did. I would definitely refer him to family and friends.
Best car buying experience - hosthess4
My husband and I were so thankful that Smail Honda/Acura was able to get us financing for a vehicle and they helped make the process as seamless as possible. Damien worked with us every step of the way and offered insight that you wouldn't normally get elsewhere, as most salesmen are literally just trying to make a sale. He knew that with two kids and one on the way, we needed something within our budget and that was going to be reliable. He kept the line of communication open and let us know what paperwork was needed ahead of time for financing before we came into the dealership which made the process that much easier. I highly recommend Damien and Smail auto group! We won't be going anywhere else!
Financial Manager - A Nightmare - AmberC
This was an already uncomfortable situation for me. I didn't want to buy another car since I tragically lost my mother in an incident with my last vehicle just 3 weeks earlier but I needed to. I had my heart set on a Honda CR-V. My salesman, Mark S., was friendly and considerate as expected in a salesman. I had my fiancé with me and knowing that I'm faced with unexpected funeral costs, he wanted to leave with a good deal. Otherwise, no sale. My fiancé told me, "be prepared to walk away, there's plenty of cars out there". And he was absolutely right.
As I said, Mark S., our salesman, was a nice person to work with and I wish I could say that he made up for the horrible experience we had with Acura Piazza of Reading's financial manager, Matt Stefan, but sadly, he didn't. When my fiancé made our counteroffer, Matt Stefan became unprofessional, rude, and condescending. It was truly appalling, that someone you expect to exercise a certain level of professionalism would talk to customers with such insult and degrade. I felt truly uncomfortable in the presence of Matt Stefan, because it was as if he had no filter. He just said what was on his mind. He was offensive. I didn't think this kind of behavior was acceptable at car dealerships.
I don't want to sound dramatic, but Matt Stefan became aggressive when talking numbers. Throwing his pen on his desk and repeatedly asking "why" we weren't accepting his deal. He was upset that he wasn't "making any money on this car". All the while, my fiancé and I remained calm and walked away, stating that, "he had our number" if he changed his mind. And like a child who needs to have the last word he said, "And you have mine!". Matt Stefan later stopped my fiancé in the parking lot and made yet another offer, one that came close to ours and one that we regrettably accepted.
I dreaded having to step into his office for the second time to sign paperwork, and I hope I never have to see his face again. Obviously I won't ever be going to Piazza of anything anymore for future car sales, but I just hope this isn't the future of car buying. I understand money needs to be made, but kindness and professionalism goes a long way.
The sale was made, but I will forever remember this hostile experience and know that it had everything to do with the way Matt Stefan treated us that day, and the day after (we unfortunately had to go there the next day also because the tire pressure light was on and there was a crack in the windshield).
Sixth Acura purchase - Roxy one Alex
Recently purchased and or least six cars at this dealership. My sales person was Howard Leopold. He provided me with an exceptional price as well as fair value for my trade-in. He could not of been more helpful I will not purchase an Acura anywhere else. George Z
Sales And Leasing Consultant