Good service - Baoyhe1981
Today I just looking a use car !went I walk-in Davis Acura !The dealer very nice and good device!i like it!g g g
Awesome experience!! - Jeremy1
Would recommend to anyone these guys are savvy and very customer oriented thank you for the great service would buy a car here again thanks!
Top Reviewed Specialists At This Dealership
Very helpful - Name
Good price. Really helpful with driver license and insurance questions, all goes smooth and fast. With Xavier's help, I got my dream car only in 2 days.
2018 RDX Lease - KatieG
Excellent and seamless experience trading in a 2015 RDX lease for a 2018 with a knowledgeable and friendly sales professional. Thank you Dustin and MotorWorld!
Sales and Leasing Specialist
Financial Manager - A Nightmare - AmberC
This was an already uncomfortable situation for me. I didn't want to buy another car since I tragically lost my mother in an incident with my last vehicle just 3 weeks earlier but I needed to. I had my heart set on a Honda CR-V. My salesman, Mark S., was friendly and considerate as expected in a salesman. I had my fiancé with me and knowing that I'm faced with unexpected funeral costs, he wanted to leave with a good deal. Otherwise, no sale. My fiancé told me, "be prepared to walk away, there's plenty of cars out there". And he was absolutely right.
As I said, Mark S., our salesman, was a nice person to work with and I wish I could say that he made up for the horrible experience we had with Acura Piazza of Reading's financial manager, Matt Stefan, but sadly, he didn't. When my fiancé made our counteroffer, Matt Stefan became unprofessional, rude, and condescending. It was truly appalling, that someone you expect to exercise a certain level of professionalism would talk to customers with such insult and degrade. I felt truly uncomfortable in the presence of Matt Stefan, because it was as if he had no filter. He just said what was on his mind. He was offensive. I didn't think this kind of behavior was acceptable at car dealerships.
I don't want to sound dramatic, but Matt Stefan became aggressive when talking numbers. Throwing his pen on his desk and repeatedly asking "why" we weren't accepting his deal. He was upset that he wasn't "making any money on this car". All the while, my fiancé and I remained calm and walked away, stating that, "he had our number" if he changed his mind. And like a child who needs to have the last word he said, "And you have mine!". Matt Stefan later stopped my fiancé in the parking lot and made yet another offer, one that came close to ours and one that we regrettably accepted.
I dreaded having to step into his office for the second time to sign paperwork, and I hope I never have to see his face again. Obviously I won't ever be going to Piazza of anything anymore for future car sales, but I just hope this isn't the future of car buying. I understand money needs to be made, but kindness and professionalism goes a long way.
The sale was made, but I will forever remember this hostile experience and know that it had everything to do with the way Matt Stefan treated us that day, and the day after (we unfortunately had to go there the next day also because the tire pressure light was on and there was a crack in the windshield).
Mary Beth Belsito is an incredible sales professional !!! - Salvatore777
Since 2000 I have purchased SIX cars from Mary Beth Belsito, the most recent being a 2015 MDX in December of 2016 for my daughter.
Mary Beth is the BEST; she is honest, sincere and always has her customer’s best interest in mind. Her customer service before, during and after the sale is crazy GOOD!! She makes the car buying experience an absolute pleasure.
Mary Beth is the MAIN reason I continue to purchase my cars from Baierl Acura and refer many of my friends and relatives to Baierl.
Awesome Job Mary Beth!!!!!!!!!!!!
Exellent experience - Elchick
The Best Dealer around, Deneen and Jamie treat you as family and now having the 3rd Acura in our Household the best Sales team, Thank you Deneen Strickler
Great, consistent service. - William
Always do exceptional work at a fair price. They always remember my wife and kids too. Loaners are new and available. We purchased there too. Great dealership.
Bob Marchese was truly a great guy to work with!!! - Charlie
This was our first ACURA and our first dealing with Montgomeryville ACURA.
Not sure I was ready to buy, but after viewing the vehicle selection and Bob's fun and professional attitude, I really couldn't leave without it.
Great process overall. Painless and everyone we encountered was professional and down to earth.
I drove 90 miles because sales guys in our area are very high pressure.
I will definitely recommend Montgomeryville Acura and Bob.
Conscientious - Carol
My salesperson was Dean Mitchell who was friendly, knowledgeable and just wanted to make sure I left the dealership happy and I did. I would definitely refer him to family and friends.
Best car buying experience - hosthess4
My husband and I were so thankful that Smail Honda/Acura was able to get us financing for a vehicle and they helped make the process as seamless as possible. Damien worked with us every step of the way and offered insight that you wouldn't normally get elsewhere, as most salesmen are literally just trying to make a sale. He knew that with two kids and one on the way, we needed something within our budget and that was going to be reliable. He kept the line of communication open and let us know what paperwork was needed ahead of time for financing before we came into the dealership which made the process that much easier. I highly recommend Damien and Smail auto group! We won't be going anywhere else!
Sixth Acura purchase - Roxy one Alex
Recently purchased and or least six cars at this dealership. My sales person was Howard Leopold. He provided me with an exceptional price as well as fair value for my trade-in. He could not of been more helpful I will not purchase an Acura anywhere else. George Z
Sales And Leasing Consultant