Great! - Chadblank01
As a first time car buyer, I was very lucky to get to work with Jeff Ford. I was put in the very car I went to look at, and a very easy process. Despite the nervousness of being a first timer at this, he never gave me any "bad gut feelings" you could say. To make a long story short, i couldn't have asked for anyone better to work with!
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Best experience ever buying a car. - tsmith75
I didn't go here to look at a Kia.I actually went there to look at some of their used Honda's. I had always bought either Honda's or Nissan's. After looking at different vehicles I saw one that caught my eye. My car salesm was James Gordan and he said it was a Kia Sportage. James told me the history of the Kia and I said I would look at it. I drove it loved it! James and the general manager were able to get the payments right where I wanted them. James and Jake were both amazing to work with.
Great experience today with Ben! 😁 - Mary89TGBTG
Really appreciate all the support I got today from KIA! Ben made it easy to make a decision and got the car I’ve been wanting for while! Could’ve went anywhere but they were very helpful and professional! Thanks KIA 4 ?
Best experience ever! - Nealyla
David makes the car buying experience pleasurable and easy! Best experience I've ever had with purchasing a vehicle! I would highly recommend him to anyone!!!
Oil change was fast and efficient - Travis Ford
The quoted time was accurate and they were very helpful. They also have good prices for the oil change rather than being ridiculously expensive like some places.
Excellent Experience - burristk
I spent two weeks looking for a car; visiting dealerships in Johnson City and Bristol as well as lots of online research. On a co-worker's recommendation I went to Kia of Kingsport. I could've have saved a great deal of time if I had gone here first. The process was stress free and none of that traditional hard selling. Overall this has been the best car buying experience I've ever had. If you're in the market for a new or used car, this is hands down the place to go!
Happy customer - Charlie Lynch
Best experience I ever had buying a car. Mike Greer went above and beyond to take care of me. Will definitely go back to Mike for all my business. Thanks again Mike!!
A very happy & greatful customer! - Tara&BessieTHANKS!
I want to give Carmelina Corrado a huge THANK YOU! I also want to thank the other staff at Cumberland Auto Center for helping my mother. Very curtious staff they worked hard to put my mother in a 2017 Kia Sedona LX. I entend to get my next 2 vehicles at Cumberland Auto Center. Thank you Tara Lira & my mother Bessie Hunter.
Thank you, thank you thank you - Ranger98
To the owner and management of Kia of Chattanooga, I am so thankful that I had the opportunity to meet Ms. Denise and Mr. Anthony at Kia of Chattanooga. They made my grandbaby and I very very happy with their car salesmanship. He's riding now very thankful for their kindness. I would recommend if you are thinking about purchasing or looking for a car, go to Kia of Chattanooga and see Ms. Denise and Mr. Anthony. They will put you on 4 wheels and be happy. Thanks from the Yearby's
Very attentive personnel. - Jose W. Pimentel
My new KIA Soul is well-maintained in this his dealer. I get reminder e-mails and promotions to keep my car up to date. Service price for maintenance is affordable. The five-point inspection is very reliable. I moved to Cleveland from Puerto Rico. Mr. Jon Jefferson was very diligent to help me register my KIA-Soul to KIA Motor of America.
Finally! A pleasant no pressure car buying experience! - Merry77
You hear it all the time, yet I never-EVER- seem to have found it. My blood pressure skyrockets when I even SEE a dealership! The games, the smoke and mirrors, the evasion of answers, the do-or-die high pressured games- I got it EVERYWHERE. Then, we went to Kia of Murfreesboro. It was too good to be true: casual, laidback salesman. (Chance) Finance manager who walked me thru everything and advised me candidly and honestly. (Joyce) And the owner was there every step of the way, Martin. He is popping in and out all day with customers, I love that! THE PRICE IS THE PRICE. It’s fair and transparent. No haggle games of whittling down inflated fluff prices.
If you want to finish this novel-
After taking the vehicle home, we noticed a slight rattle. We reached out to Martin who immediately got back to me saying bring it right in-he was there himself upon my arrival and introduced us to his service crew. The certified tech, Daniel, rode with us and determined it was simply a rattle coming from a little play inbetween seat components... no avoidance of an issue, no immediate down play or assumption of the issue, everyone was so involved and wanted to make sure I FELT CONFIDENT. And I do, 100%, with every step of this process. It’s all the bells and whistles of the top dog in town, yet still with the relationships of the small hometown dealer. Best of both worlds.
Great sales team - Bryson
We bought a 2017 Kia Sorento and were very happy with the whole sales team at Kia Alcoa, especially Adam Fair. He worked hard to get us exactly what we were looking for and the price we wanted while remaining professional and courteous without being pushy. After looking all week Adam was the one salesman that worked the hardest for us. After purchasing the car he set up all of our settings and told us to give him a call or come by if we had any questions (and being technically challenged) did have questions and he answered our questions while remaining polite and not put out for calling him. Highly recommend this dealership great sales team and management team.
Steve and Lisa Bryson
The customer service with 2 of your service advisor was sim. - Kiasoul
I was helped with my headlight went out by Josh and David ( your service advisors) at your dealership on Trenton Road Clarksville,Tn. Josh didn’t charge me and was very helpful and friendly. David is honest and tells me what I need and don’t need. It is good to have helpful trust worthy people that you know they are gonna do you right. I am extremely impressed and will continue coming as long as service is like this . Thank-you
The wait is painful - Unhappy with service wait
The service people are very professional. The problem is the waiting area. They have a short sofa 2 club chairs a desk side chair & 1 broken desk chair.6 seats & 8 or more waiting.
I waited an hour and a half past appointment time before they started service. Why set appointments?!Then another hour while they did the oil change & tire rotation. They have a brochure in the service area promising like home atmosphere complete with snacks. NOT HOME LIKE they do have a snack machine. I will avoid service @ this dealership.
Very helpful! - Judy777
The people at Franklin Kia were very kind and helpful. The used car that we bought from them was beautiful and exactly what we were looking for. Thanks to Alex for sticking with us until we worked out a deal!
Oil Change - Keshia Moore
Had a appt for 12pm but got there a lol earlier still was seen didn't have to wait until 12pm excellent services very helpful was told on everything they done to my 2015 optima and what services I need on next visit..
High Quality Car buying experience. Worth the drive! - Delvis
Worked with Bryan Bunch on a purchase of a new KIA Optima SX Launch and our experience was awesome. No high pressure, straight forward negotiations, and we walked out with a great deal. Definitely worth the drive. Jeremy Little, finance manager, was very easy to work with and we walked out with a 0.9% finance rate. I highly recommend, Bryan Bunch, and the entire Russell Barnett Automotive family for your next car purchase. It was a high quality experience for us and they seem like the type of team that would do the same for you. If you have any issues see the General Manager John and I'm sure he will do his best to earn your business.
Rusty Wallace Kia of Knoxville