The dealership was great! - sdr7171
The dealership was great! Our salesman was great. The problem was finance. We asked our salesman if we can pay for the car by credit card ($8000.00) and he said that would not be a problem. Once we got to finance when it came down to sign the papers, we were told that the maximum amount on a credit card was $5000 but we could not use two credit cards. So we had to finance the vehicle, which is not what we wanted to do. We told the finance person at least three times that we did not want the extended warranty. We even signed a document stating we did not want the extended warranty. But once he pushed it through to finance he added on a $3,500 extended warranty. I was beyond irritated at this point that he added it on there and said that he had to. Um, no you did not need to do that! This was not an easy purchase, and by far the most frustrating experience I've ever had. If our salesman were to change dealerships, we would actually follow him. But as long as he is at AutoNation Ford in Arlington, we will not be going back.
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