amazing!!! - rosebud2007
I am a first time buyer and John Hilsinger had made the whole process so easy and understanding for me! Overall I had an amazing time!!
Top Reviewed Specialists At This Dealership
Transparent honesty friendly - I exippin
No bs very up front made buying experience very pleasant The only thing this review is to long don’t need 25 words to express
Ford Product Specialist
Great experience at Jordan Ford!! - Kmayes24
Dealership has exceptionally kind and courteous staff. Rowdy and Noe especially went out of there way to meet our needs and get us the deal we were looking for. Very pleased over all with the professionalism Jordan Ford has shown us throughout this process. Would definitely recommend this dealership to others.
Family Owned Difference - Ryan88
Excellent and professional staff that took care of every detail. It was quick and simple and No haggling, just fair prices. Family owned makes all the difference!
Purchased a car in September , 2018 - harry
Curtis Markland was amazing to work with. He was honest and helpful in working with me. Curtis was helpful in any way he could be to make my purchase more pleasant and enjoyable. I had talked to many dealers in Texas and found Curtis offered me the deal I wanted and worked very hard to make sure it happened quickly as My car had been totaled in an accident. I would strongly recommend Curtis to my family or anyone who was looking to get a good deal and have a pleasant and enjoyable car purchase experience.
I have bought maybe a dozen cars over the past years and this was the best car buying experience of my life,..thank you Curtis
Great costumer service - C.arriaga911
Great costumer service.
Judd made it really easy for us to pick the car we wanted and at a price we felt comfortable with.
Overall great experience.
THE BEST - bw8723
I wanted a new truck. We had just leased an Explorer for the wife and the experience was so awesome, I returned to lease my truck. Found exactly what I wanted from a huge selection and made a deal.
Laurel and all who I came in contact with were so friendly you would have thought we had known each other for years. Never any pressure, patient to answer questions and quick to resolve any issues. It is rare to find a sales person or dealership with these characteristics.
"Come in to buy a new car, leave with a car and new friends."
Internet Sales Manager
2nd purchase - DW
This is my 2nd automobile purchase here. I’m very happy with both purchases. Elias was my sales rep and I feel like I was dealt with honestly and with integrity. Good dealership.
New and Pre-Owned Sales
Great Service from 2400 Miles Away! - Mark & Teri
We were spending the summer in Maine when we decided to order a new truck to be picked up in Texas in October. We contacted Steve Black at Ken Stoepel Ford and he couldn't have been more helpful in getting our truck spec'd, priced, and ordered.
The truck came in ahead of schedule and Steve made is so easy to get it bought and out the door. We're very happy with the price and service we received from Ken Stoepel Ford and from Steve Black.
Lincoln Brand Champion
Trusted Sales Consultant
Cindy got me into a very beautiful Jeep.! Thank you so much! - Scantu18
I had the most wonderful experience working with Cindy my family has been going to her for years! We absolutely love! She has been our go to girl for any new vehicles she gets the best prices for the cars that we want. I reccomend going to Cindy at Mike brown Ford in Granbury because she knows how to make you feel welcome at mike brown she knows exactly what she is talking about what the best deals on the lot are.
Excellent service - Felix5824
Very well done. Had issue with my Lincoln MKC and it was handled quickly and expertly. I was offered and accepted another Lincoln to drive while my repairs were underway. When I picked it up my MKC was spotless clean and waxed. They even offered to pick up my car and deliver a loan car when I called for service appointment.
Always good service, friendly advisors - Williejo0830
I had contact with an adviser other than my usual professional yesterday on a matter that the service dept had neglected to do on 9/24/18 when I picked up my new vehicle. The individual was friendly, helpful and seemed to be genuinely interested in getting the matter attended to as swiftly as possible. These are all good people, people I have done business with for over 20 years, I highly recommend this dealership and especially Greg Hall in Service and Doyle Chaffin in Sales. ...they will treat you right as does the GM Carl Anderson...
Sales Consultant new and preowned
Will recommend to anyone!! - Clark1
We got a great deal on our Dodge. All the staff is very courteous and knowledgeable. We had looked at every dealership in Amarillo and Hereford and Whiteface was the perfect choice. Their dealership is cozy and clean, we felt right at home with all the welcoming staff and seating. They answered all of our questions and didn’t get annoyed, the price was perfect and I will be buying my next car there when the time comes. Robert Stiner really went above and beyond for us!
Awesome service - TREY_MAYHALL
Stopped in mid afternoon service guy got me right in had my car in getting checked right away keep me posted on how it was going
Excellent service - BooterB01
Ron really went out of his way to help me with this service, I appreciate the use of the loaner for the basic oil change and service.
They are awesome. - SARAI4JESUS
They did things in a timely manner. I came in to have an oil change and as they were inspecting the car it was noted that my battery was needing replacing and they took care of that for me. The brake pads on the rear of the car needed to be replaced and we made an appointment to get that taken care of and they are being replaced now . So glad to have people that care.
Sales Consultant & Commercial Account Manager
2nd Expedition MAX Purchased in 4 Months - VinceHomer
My brand new Expedition MAX, purchased in May from Tri-State as well, was totaled by another driver who ran a red light. I needed a new Expedition, so I went back to Tri-State since my previous experience was so good. My 2nd purchase experience was just as great as the first (maybe even better). Gary Salter found the exact 2018 Expedition MAX I wanted, and gave me a great deal very quickly so I could get back on the road. Rhonda, the receptionist, was very friendly and professional, and she helped me with the return of the rental car return. And Tim Boggs finished the finance items very quickly and efficiently as well. Overall, I've had several great buying experiences at Tri-State Ford, and I would recommend them to anyone in the market for a new vehicle.
Kolts New GT Mustang - Mattvan37
Our Salesman Mr. Aladdin was extremely knowledgeable of the new Mustang features. In addition was not pushy or trying to upsell in any way. He made the buying experience about as easy as it could be. The finance manager also went over and beyond, taking time to explain everything thoroughly. Great people!!
New Car Sales Consultant
Experience of a lifetime! - mcooper
What a fantastic experience! Terez made buying a car fun somehow, and he actually cared about making sure I was happy and safe in my new Lincoln. What a fantastic guy, cant say enough good things about him!
PreOwned Sales Consultant
New Sales Consultant
Professional Sales Consultant
The best dealership and the best people to work with. - Trish
I have loved working with James Smith, Sean Sachse, and Shawne Moore during my lemon process. I originally purchased a 2017 Edge back in January and started having issues with it in early April. Eventually after many service visits and not being able to fix the issue. My service team decided to submit it for a buyback. It was approved and officially got the call on August the 28th from Ford headquarters. This whole process has taken almost two months to complete and it has not been fun. Sean Sachse and my sales guy James Smith made sure that I was well taken care of and happy. They always treat me like family no matter what the issue is. Shawne Moore handled all of the paperwork and treated me like family as well. I will continue on doing business with this dealership in the future.
Thank you to everyone that helped me along during this process.
Performance Sales Manager
Internet Sales Manager/Leasing Specialist
Simple and easy with her. Great experience. - Beretta12
I hate vehicle shopping. However, Taylor was very friendly and knowledgeable. She made it painless, easy and enjoyable. I’d recommend her and Plant Ford to my friends.
New Car Internet Sales
Use Car Internet Sales
New Car Sales Manager
Thanks Mac Haik and Jeff Von Christierson - Cheeto323
Thanks to Jeff. He contacted me immediately after my internet inquiry and worked to get me exactly what I wanted at an unbelievable price. If you need a vehicle, he will work to make sure you get what you want and is straight with you throughout the process. Was a great experience working with you and the dealership. Everyone I met showed great customer service and wanted only to help.
Edgar and Christian are the best to work with - nitesh.ford
Edgar and Christian are the best to work with, they know about cars and always go to an extent to make the deal work for you.
Highly recommend both of them.
Service - CDJONES1977
They did good work. I am very satisfied with all the courtesy shown. They did a great job and I would recommend them. thank you!
Good car buying experience - Snake123
I worked with Mr. Anuj and he helped me with my new Mustang purchase. Everything went smooth from the test drive to the sign off. The finance guys also worked with me in my interest rate
Very Good Dealership! - Ford
We purchased our last truck from them and we were very satisfied with how everything was handled, that's why we went back to them.
Great customer service - HERNANDEZ2VANN78
Mr. Wardell is the sweetest and funniest salesman ever. He answered all of my questions amd made me feel welcomed and had a great understanding of what I needed and could afford. I am very happy with my new to me vehicle.
Excellent Customer Service by Jimmy - Michelle71
Jimmy made my experience wonderful with buying a new vehicle. He never got aggravated as I am a difficult customer. He let me take my time and never made me feel rushed. I will be back to purchase all my vehicles from Jimmy. Thanks for the new car buying experience! I love my new Jeep Grand Cherokee!!
Awesome experience. - Angelica
We were very impressed with the service we received. Living in another state we made our deal over the phone. They were very professional, courteous and friendly. They also delivered our vehicle right to our front door and took our trade in. We would recommend this dealership to anyone looking for a great deal anywhere you live.
They do their job and keep their word. - Patrick38072
They are good people. And they will help you. They go out of their way to accommodate you. Good people. Great service.
End of discussion.
New Car Sales & Fleet Manager
Pre-Owned Sales Associate
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