939 Virginia Used Car Dealers

I first met Yong Kim in August. - larryinva

I first met Yong Kim in August. I have already referred one friend to consider Yong Kim. We finally after a busy fall and a vacation, decided on an Acura ADX. We contacted Yong and then met with on January 2nd. We had a very good meeting with him and made a decision to lease the car. Larry Cunningham

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

Customer service is always top notch. - shylock28

Customer service is always top notch. Service department is fast and efficient. Knowledgeable and great experience.

My salesman Golden Junnie Harris did a tremendous job. - jose.a.vazquez3

My salesman Golden Junnie Harris did a tremendous job. From the treatment to accommodating the request I had and finding a great deal for me. If you are looking for a car and go to this dealership he is the salesman you want to do business with. Highly recommended.

I have bought multiple vehicles from Haley Chevrolet in - Matt

I have bought multiple vehicles from Haley Chevrolet in Midlothian and have always gotten top service! My most recent purchase was a 2026 Chevy Silverado 2500 HD and I could not be happier. I was picky with what I wanted in the truck and trim package. Anastasiia Kuzmenko was my Sales Consultant and she did a great job for me. I told her what I was looking for and she made it happen and fast! From the sales staff to the service staff and everyone in between I have had a great experience. I have used the service department for years now on past & current vehicles I have bought from Haley and have not had a single problem. They have always answered all of my questions and been upfront and honest. 10 out of 10 would recommend going to Haley sales and service.

Leo was awesome! - NJohnson

Leo was awesome! He was patient with me as I needed time to make my purchase. When I was able to make the purchase he got me in right away. The very next day he got me the car I wanted! He is kind and very personable. Leo is always ready to help and checks in to make sure everything is going well with my new car. CMA never pushed me into anything. Everyone who helped me was fantastic and professional.

People are friendly and respectful, Salesman was - markacamper

People are friendly and respectful, Salesman was knowledgeable about the car and helpful in getting the vehicle to us

Laz was great to deal with! - Honda Guy

Laz was great to deal with! Finance interaction was seamless. But, this is the second car we bought this year and both times we left without the app working. Someone needs to work on the technology to make it work as it should.

Shout out to Luis for being so accommodating. - Jean Peteros

Shout out to Luis for being so accommodating. I was about 10 minutes late because of icy roads, and he still took care of my appointment. Also, the guy who always pulls my car out is super nice. I’ve been coming to this location for almost three years, and he’s always been the same. You can really tell he enjoys what he does.

Every time I have my truck serviced here they always take - fsumet

Every time I have my truck serviced here they always take care of me. They always go above and beyond. If something isn’t right, I’ll bring it back and they fix it right away with no issues. Whatever I need they take care of. Thank you. Will recommend to everyone.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Mary was amazing and she worked tirelessly with us to get - sl1c3.lem0n.p13

Mary was amazing and she worked tirelessly with us to get what we wanted. Very friendly and accommodating.

David Beltran, Service Advisor provided excellent service - bhughes07

David Beltran, Service Advisor provided excellent service on my last service visit for my traverse.

A great dealer and some good people, others not so much. - raj

A great dealer and some good people, others not so much. Wonder if manufacturer says 5 quarts of oil in Subaru ascent why I get charged for 6. They did not give me quart to top off from time to time. If it takes 6 quarts, should not the manufacturer correct their documents. Puzzle.

Excellent service and patience from Berkley and I am - DCCarBuyer

Excellent service and patience from Berkley and I am thrilled with my new Mini. Thank you!

The most excellent service and transparency is what I got - dh438281

The most excellent service and transparency is what I got and I would always be back.

Looked at the newest CRV hybrid and the salesman was very - Steven

Looked at the newest CRV hybrid and the salesman was very helpful, and made our car shopping experience very enjoyable!

We just bought a used 21 Accord 2. - CJ

We just bought a used 21 Accord 2.0T from Priority Honda. Chris McElligott and Tien Lien were efficient and knowledgeable. Definitely made the buying experience a pleasure with no buyers remorse. Thanks, again!

Excellent customer service would highly recommend to - JEFFCALCATERA

Excellent customer service would highly recommend to family and friends for both sales and service.

Kasey was the best Service was great. - Effie

Kasey was the best Service was great. She was very kind, very supportive, professional, and just a breath of fresh air when I was so frustrated. She made me feel so valued. She walked me through every step, helped me get the best price, and got my truck running perfectly after going to several repair shops that gave me the wrong information. My truck that was down for months due to all the other service shops having me fix the wrong thing. Hall CDJR diagnosed it in a few hours and I got my truck back the next morning. They also provided me a ride home when I dropped of my truck, and came back to my house and picked me up when it was time to pick it up. Overall the prices were great being a dealership (I am not used to such affordable pricing for repairs at a dealership). My overall experience was great and stress free and Kasey made this experience wonderful, she is a gem and I will definitely come back for all my service needs.

They try hard to be upfront and fair. - LydiaT

They try hard to be upfront and fair. Providing a dependable service at a market rate.

The associates were really friendly and courteous. - BartS

The associates were really friendly and courteous. Answered any questions I had. Excellent service team.

We have purchased a couple of vehicles, always - agoff

We have purchased a couple of vehicles, always recommended them to family and friends for their vehicle needs! However, this past purchase experience has been like no other! My son purchased a new to him vehicle on August the 29th. Broke down on September 24th. Been in the shop a couple times before going in on November 21, where it has been since. Totaling 6 weeks! This week, we told we would be responsible for $139 an hour diagnostic fee until problem was found. After that it could be under our warranty or not as they are unsure as to what the problem may be. They encouraged him to trade it. I respect this as vehicles do have problems and I am sure the mechanics were knowledgeable and doing what they could. My problem is the way we told several times by management they would call us back and never did! I do understand how the value drops as soon as you drive off the lot but this was unreal! We had to repay the processing fees also! He did not drive the vehicle more than 4 weeks during the time he owned it. The is heartbreaking as a hometown dealership! That is what I had like the most about the dealership was their loyalty to family and customers! Boy, was I wrong!

The entire staff, sales, finance and management were a - Jay

The entire staff, sales, finance and management were a pleasure to work with. Dylan Lamont was especially helpful throughout the process. Dylan was communicative and professional throughout. His product knowledge and information delivery was accurate but never pushy. Dylan did a solid job of representing the dealership and the vehicle positively while being personable during every engagement. It was great working with Dylan.

I recently purchased a 2025 Subaru Outback Limited and - Bear

I recently purchased a 2025 Subaru Outback Limited and had an excellent experience from start to finish. Sarah Hutcheson was my sales consultant and made the process so enjoyable. She took me on a test drive, helped me compare models and colors, and her upbeat personality made the whole experience stress-free. Her manager, Amanda Foote, stepped in to make sure we worked out a deal that fit my budget. I really appreciated her willingness to listen and find a solution that worked best for me. Kevin Lowery in finance was also fantastic. He got me approved at a monthly rate I could afford, and even after the sale was done, he went above and beyond. When I discovered that my insurance company had made a mistake with GAP and warranty coverage, Kevin took the time to re-work the deal, add the coverage I needed, and still kept my financing affordable. The entire team truly went the extra mile to make sure I felt supported and confident in my purchase. I couldn’t be happier with my new Outback, and I highly recommend this dealership—especially Sarah, Amanda, and Kevin—for anyone looking for a positive and professional car-buying experience.

Great service! - cameronoddo

Great service! Ask for Max Mannu above and beyond, super friendly and super quick service!

I worked with Nadir Ali. - Memoircatcher

I worked with Nadir Ali. He was conscientious and thorough in having the work on my auto completed.

My son had the pleasure of working with Tiffany to buy - Kevin

My son had the pleasure of working with Tiffany to buy his first new car. The one he wanted wasn’t available for about a month, so he put down a deposit and waited. Unfortunately, while waiting, his current car started having issues, and he had to find something else quickly. He ended up needing to cancel his order and get his deposit back. Tiffany was incredibly understanding and kind throughout the whole process, even though it meant losing a sale. We really enjoyed working with her and getting to know her! In fact, we had such a great experience that we ended up chatting with her about a car for ourselves—and today, we made that purchase! Huge shout-out to Tiffany for making the entire process smooth, stress-free, and enjoyable. Highly recommend working with her!

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying - charnita.goodrum

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and his customer service was top-tier. What really stood out was how attentive and professional he was—great conversation, answered all my questions, and made sure I was comfortable with every step. If you’re looking for someone who knows their stuff and genuinely wants to help, Keith is the guy. Highly recommend.

The Ourisman Team at Ourisman Toyota of Richmond is - tmcsr1

The Ourisman Team at Ourisman Toyota of Richmond is incredible! I haven't stopped telling people about the top-tier service I received. From start to finish, the team provided the kind of experience you just don't see at other dealerships anymore. Huge thanks to the whole crew—keep doing exactly what you’re doing!