82 california Hyundai Dealers

We had a situation where we needed a new car ASAP. - Alexandria

We had a situation where we needed a new car ASAP. Mike was such a helpful sales rep and walked us through everything. He also answered all of our questions and concerns to make sure we got the best deal that worked with our needs. Buying a car isn't always quick (sometimes a few hours), but both Mike and Arturo from Finance helped make our buying process as smooth as possible. Also, we commented on how the music on the sales floor had such good vibes, my husband and I were both jamming to it during the entire process.

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

Monday was not a good day for service. - Johnshawfan

Monday was not a good day for service. I had an 11AM appointment. I was right on time, but the double line of cars was so long, I couldn’t even pull in off the street. I had wait OVER AN HOUR before a representative came to take care of me. What’s the point of an appointment? Everyone was polite and apologetic, and when I came to pick up my car, the process was fast and smooth. But you need to have a manager there to evaluate the incoming situation and be able to assign another person of two to take care of a back-up like I experienced. Not acceptable.

Worst ever , 2 engines on our cpo veloster within two - rayweathers50

Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months

I highly recommend Cardinale Hyundai, Oscar Cantarero - bentriderdeb

I highly recommend Cardinale Hyundai, Oscar Cantarero especially! He was fantastic in the process of selling my leased Hyundai ‘21 Kona for the residual value! I was most impressed with his kindness, patience, and no “xx” in the transaction. He was attentive to my older sister who owned the car and was complementary to her stories, sharing her experiences. We also had a great experience with Mary in the Finance Office! I would definitely recommend Cardinale Hyundai, Glendora, Oscar Cantarero, if you are looking to purchase or sell a vehicle!

Great service & the person who checked me in was amazing - Chriscluff

Great service & the person who checked me in was amazing at keeping me informed & getting me on my way in a timely manner!

The service department was a bit chaotic and there was - ChicoMom

The service department was a bit chaotic and there was confusion over what my appointment was for. Also my car did not get washed per the maintenance flyer we had which stated complimentary wash. Car was done in 3 hours and the shuttle to my house was very nice.

one of my lifes bad experience happened here after i - CAR CARE

one of my lifes bad experience happened here after i leased my car. they done even care for the issues i have with the car simply ignaored in all aspects dont consider this place for any transation until you want to waste your money and time

Very supportive and customer satisfactory. - PRIYA.BALI24

Very supportive and customer satisfactory. We were able to get the best deal from them.

Pat was very helpful and communicated my car’s issues to - spencergil5

Pat was very helpful and communicated my car’s issues to me very clearly. Would recommend to anyone.

Got a great car here (an EV) and they were willing to - ladie.m

Got a great car here (an EV) and they were willing to negotiate to get my business. Most of the salespeople are knowledgeable. The dealership is not very transparent about their inventory and prices, which many other dealers have on their website. But I don’t know why because they actually don’t charge any of the junk fees and surcharges that a lot of other dealers will tack on. They’re pretty fair overall. And Hyundais are great cars.

Hundai dealers at dealer ship give a 5 star to few,but to - bettyblopez

Hundai dealers at dealer ship give a 5 star to few,but to the service ppl nop!!! Especially to a Spanish one that i come 23 min after my appt ( but i call at 1.00 when i new i was going to be late spoke to a girl she said fine no problem!!!) When I got here the guy that said was the advisor make a face when I told was late and then had a attitude from the beginning like!!! He knows it all!!! Instead of truly work with you they are under construction and instead of showing you where is the lounge just point and sign,and one very very nice hundai dealer.just took the time and show me the lounge that is truly cust service to my adviser only will give a 1 star,having a attitude!!! With cust that is wrong !!! No matter how day is going or if a difficult cust.hope next time get someone better.that is happy to work with the customer not just bundling paper and saying mamm this is your total.especialy when you are 1 time coming!!! Very disappointed with mr henry palacios.only 1 star man for you!!!

Exceptional Service and a True Lifesaver at Tuttle-Click - AL

Exceptional Service and a True Lifesaver at Tuttle-Click Hyundai! I was visiting from the Coachella Valley when my Ioniq 6 suddenly refused to connect to any fast chargers. After more than two stressful hours and a completely dismissive experience at another Hyundai dealership, I felt utterly stranded and overwhelmed, with plans to continue my trip to Laguna Niguel hanging in the balance. Then I arrived at Tuttle-Click Hyundai and had the good fortune of meeting Micah – and everything changed. Micah jumped into action without a moment's hesitation. He listened carefully to my situation, quickly and accurately diagnosed the issue with my charging port. While a rental car ultimately wasn't needed, Micah went above and beyond to ensure I could continue my trip to Laguna Niguel without further stress or being stranded. He arranged for a loaner car within minutes as a proactive measure – all done without an appointment, with no delay, and absolutely no excuses. Throughout the repair process, Micah kept me informed, and he had my vehicle repaired and fully charged in record time. Micah didn't just provide a service; he delivered true peace of mind during a stressful situation. His professionalism, genuine empathy, and remarkable efficiency were everything you could hope for in a crisis. Tuttle-Click Hyundai should be incredibly proud to have someone like Micah on their team. He is the primary reason I will remain a loyal Hyundai customer. If you're looking for a dealership that truly cares about its customers and provides exceptional service, look no further than 1 Tuttle-Click Hyundai. Ask for Micah – you won't be disappointed.  

I checked the inventory online and narrowed it down to - stokes

I checked the inventory online and narrowed it down to two vehicles. I contacted Garland Latta and he ran some numbers and called me back with a very fair offer. I settled on the new Sonata. The finance person had me fill out everything online and sign 80% of the documents. I live an hour from the dealership and Garland had a very nice lady deliver the car to my home and pick up the trade. I usually find the car buying process to be a pain in the ...... but Garland made it painless.

I had my car serviced (oil change and tire rotation) on - bbolanis

I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475. I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.

Jesus helped us with our purchase was great returned - costleva

Jesus helped us with our purchase was great returned calls ,followed thru and seemed very knowledgeable. Just want to say thank's again very satisfied.

I had a great experience there with Tommy, Luis, and - Jim.B

I had a great experience there with Tommy, Luis, and George. When I first started looking for a car, Tommy took me on a test drive in the Kona. He knew I was just getting started in the car buying process, so there was no "high pressure" to buy anything that day, unlike my experience with other dealerships. This is what made me feel comfortable in going back and completing my purchase with him. I would highly recommend this dealership to anyone!

answer promptly Very kind follow-up adequately. - sayhee

answer promptly Very kind follow-up adequately. I’ll come back to this salesman David for the next lease.

Had a really good experience here. - Lmr267

Had a really good experience here. Ron was our salesperson. Such a great guy and had our backs throughout the whole purchase process. Everybody else here seemed very nice, happy, and so helpful. Highly recommend this dealership and I am sure all of the other salespeople are just as nice but ask for Ron. He was really good to us!!

Needed to have 2 key remote FOBs programmed but didn't - ndmarks

Needed to have 2 key remote FOBs programmed but didn't know if we needed an appointment. Called service and couldn't understand person on phone. I tried to send an email but their system requires that in order for the email to be sent you must agree to getting sales calls from this dealer and from Hyundai. Is this how to treat a 15 year customer/ Never again at this dealer. I get too many sales calls as it is.

Dealer did not get back to me in a timely manner so I - Jer5099

Dealer did not get back to me in a timely manner so I purchased my car elsewhere

I had a wonderful experience at this dealership and Alex - Helen MR

I had a wonderful experience at this dealership and Alex Gonzalez went above and beyond including his team mates. I love my Hyundai Santa Fe! Thank you greatly Hyundai El Monte!

Wow, I cannot say enough about the excellent service and - Krobak

Wow, I cannot say enough about the excellent service and experience at Frank Hyundai. From top to bottom every person that we worked with gave personal care and attention. Thank you to everyone that assisted us in this purchase including GM Mirona Silli, Sales Manager Mark Moore our Sales Associate Luis and Finance Manger Kim. Purchasing a vehicle in this market is difficult. Many dealerships are gouging their customers and taking advantage of the situation. Not Frank Hyundai they gave us fair upfront pricing and no pressure for added packages. We couldn't be happier with the experience or the car. My son is excited to get on the road with his 2022 Elantra.

My wife and I leased a 2024 ioniq5 from Alexander Hyundai - Bob

My wife and I leased a 2024 ioniq5 from Alexander Hyundai 3/2025. Our sales person ( Mike McCain) was great and very helpful. I would recommend both the sales person and dealership

Bought out our Lease - zarekdietz

We had such a great experience with the Woodland Hills Keyes location. We had leased our Sonata Hybrid and now 3 years later decided to buy it out. All the staff at this location were amazing and a pleasure to work with. Of all their Hyundai locations, this one by far has the best staff and customer service.

Recently had an problem with a 2019 Accent (some fuel - cmessmer

Recently had an problem with a 2019 Accent (some fuel injection issue it would seem). I brought the car down to Stevens Creek Hyundai and had such a great experience with the whole process that I wanted to share it. Alma B in Service was helpful and easy to communicate with. She let me know that there was a recall item that they would handle at the same time. Alma kept me updated on the process (which went really quick, drop off to pick up). It was all covered under the warranty, and with a level of courtesy and professionalism I've not before experienced at ANY dealership. Thank you Alma B !

Mr. Julio Lopez and Mr. Miguel Campos were extremley - eddwalt

Mr. Julio Lopez and Mr. Miguel Campos were extremley professional. They treat you with respect. They didn't hesitate to answer questions or concerns that you may have. Mr.Lopez, sales manager, even went as far to provide numbers over the phone. My only advice, be cautious of the person in finance.

Mike was the best. He kept in contact with me and broke... - Tauvaa75

Mike was the best. He kept in contact with me and broke everything down for me. Not back in forth like most dealerships.

Incredible treatment and service from the entire staff - Byron

Incredible treatment and service from the entire staff there. Luis Medina and Jared Pruette in particular were amazing from start to finish. They have won over me and my entire family. Thanks!!!