1,096 new jersey Used Car Dealers

service dept. - rickjoneslbi

service dept. is great…Fred and staff are consummate professionals. If service sells cars, these guys should be making a mint

What a great experience at Schwartz Mazda. - barbe091269

What a great experience at Schwartz Mazda. Noah Anderson is a patient and knowledgeable salesman

From the start, communication has been inadequate. - cmwinka

From the start, communication has been inadequate. I was not kept informed about the progress of the work, and my calls and messages went unanswered or were delayed, leaving me uncertain about the status of my car. The quality of the work performed has been unacceptable.

I made the mistake of buying a late model, low mileage - autolenderssucks

I made the mistake of buying a late model, low mileage top of the line BMW SUV from the Newtown Square location. They gave me the key for a test drive and the vehicle had no fuel. Dash said two miles to empty. So I headed to the nearest gas station and put $20 of premium gasoline in the vehicle at my expense, and then noticed the vehicle handled horribly because all of the tires were 10 to 15 psi low on air. Took it back and told them I didn't want it. They offered to fill the tires with air and offered another test drive. It took 1/2 hour to fill the tires to the proper inflation level because all they had was a cheap Chinese battery powered pump that ran out of power on the fourth tire and they didn't have an extra battery. They told me they would include 2 working key fobs if I bought it, that everything would be checked over from top to bottom, and promised the vehicle would be in perfect condition if I bought it. Reluctantly I decided to buy it. The paper work was wrong and was over $1000 higher than what we agreed on. They told me they made a mistake and charged too much tax and after more wasted time, they rewrote the paperwork correctly. I picked it up, and only one key fob worked. They said they would send me a battery for it. They never did. The fob still didn't work with a new battery that I bought I, and I ended up going to the BMW dealer to get the FOB reprogrammed for $450. The FOB they gave me wasn't even for that vehicle! Autolenders would do nothing for me. However, it gets MUCH worse. I parked the vehicle in my new garage overnight and the next morning noticed oil and coolant all over the floor. Closer inspection revealed it was engine oil in the middle, coolant on the left side and gear oil on the right side all over the floor. Also the armrest heaters didn't work and the rear hatch release didn't work. Nor did the second key fob. So the next business day (less than 48 hours after I left Autolenders) I called John in the service department at the Newtown Square location and he told me nothing was covered under the warranty because I "must have modified the vehicle". Finally realizing how dishonest and unethical these people at Autolenders are, I took it to the BMW dealership who fixed it all up and recorded the issues they found by video and also recorded all of the repairs in explicit detail with video. The bill was over $3200 which I negotiated down to a little over $2400. I called Autolenders back many times and was ghosted. No calls were returned and emails were ignored. Once they cashed my check, I obviously meant nothing to them. Using resources on the internet, I found John Chunko was the Service Director over all locations, and it took more than 15 calls, emails and the threat of legal action to finally get a return message. No one at the Newtown Square office would give me John's name or contact information. I had to research this all myself on the internet from other complaints. After numerous calls and email messages over the next several months, John finally admitted the vehicle was defective but would only offer a little over $1200 in reimbursement. And it wasn't until after dozens and dozens more emails and phone calls till I actually received the check. Since then, I found additional issues with the vehicle that will need to be repaired but it's just not worth the hours and hours of time and effort it takes to try to get Auto Lenders to honor the warranty to do the right thing. Any promises of any warranty they may give you simply isn't worth the paper it's written on when dealing with such an unethical, dishonest organization. These people are in the business to tell you anything you want to hear during the sale, and the minute the rear wheels leave their lot, you're completely on your own.

The service was great done in a timely manner, and Lauren - timberwolf05

The service was great done in a timely manner, and Lauren was very pleasant Great service thank you 👍🏻

Our current lease was expiring, so my wife and I went to - mpennica

Our current lease was expiring, so my wife and I went to Hamilton Honda to look for a new vehicle to lease. We worked with Ramesh Chandra in Sales and Sue Chansky in Finance during our visit, both of whom were very pleasant to work with. We drove away in a brand new 2026 CR-V. Overall, it was a very nice time at the dealership!

I just bought QX60 Infiniti from Ramsey dealer, and I had - andrei_shanoyan

I just bought QX60 Infiniti from Ramsey dealer, and I had the best experience with the good professionalism. Great teamwork.

Terrence is a great sales person. - robertsonviktoriya

Terrence is a great sales person. He knows his stuff very well. He answered all my questions and provided the best options. I am very happy with my experience.

They keep it clean and professional They know what they - eugene

They keep it clean and professional They know what they doing John Keane is very polite and professional, he knows what he need to do and explain everything along the way

Best place to get your car fixed. - @

Best place to get your car fixed. I bring it in to drop it off. Next I get a call it done. The price was just what we talked about. Great prices. I would recommend them to anyone. I would give them a 10 out of 10.

I was very pleased with the honesty and professionalism - Ray and Jess

I was very pleased with the honesty and professionalism that I received here see Ed

My salesmen Greg Sconzo was wonderful and totally - carolserratelli

My salesmen Greg Sconzo was wonderful and totally responsible for making this sale of my Q5 a memorable experience. I would recommend him to everyone interested in buying a car. 1out of 10 rating he gets a 15. Thank you Greg I absolutely love my 2022 certified preowned Audi Q5.!

I would like to thank AARON SILVERSTONE once again, not - Mindichalla

I would like to thank AARON SILVERSTONE once again, not only for the excellent service, but also for the results. My previous visits to your dealership were unsuccessful. However, after AARON SILVERSTONE took care of my car, everything was fixed in one go. I wish you to have more such caring employees.

DO NOT PURCHASE CARS FROM MAXON HYUNDAI (UNION, NJ) and - catgismo

DO NOT PURCHASE CARS FROM MAXON HYUNDAI (UNION, NJ) and DO NOT USE THEIR SERVICE CENTER I purchased a brand new Hyundai Kona from Maxon Hyundai in January 2025. The car ran perfectly until I brought it in for its first scheduled service (oil change + tire rotation) on Friday, August 15, 2025 at 6,500 miles. Shortly after that service, the same rear passenger tire began showing low-pressure warnings and the sensor was later found to be faulty — problems I had never experienced before. Aug 15 (Service Day): I was told the service would take 2–2.5 hours, but I waited over 3 hours with no real updates. Rudy eventually said the technician was “wrapping up.” Unlike most dealerships, I received no information about a multi-point inspection. Importantly, if there had been a nail or puncture at that time, a proper inspection should have caught it and the service will typically include multiple point inspection. Aug 18 (3 days later): A low tire pressure warning appeared on the rear passenger tire. This had never happened before the service. Aug 22: I called Rudy. He told me to bring the car in. The light was still on when I arrived, but Rudy claimed it had gone off and said they couldn’t scan. He told me they checked the tires, saw no problems, and blamed it on the weather change. I even showed photos of the warning light, but he reset the system and sent me away. Sept 8: The same tire warning appeared again. I called Rudy immediately. He said there were no loaners, but I could bring the car back on Sept 11. Sept 11: I dropped the car off again, this time insisting they scan it right away while the light was still on. Sept 12: I received three different explanations from Maxon: first, they told me the TPMS sensor battery had died and it was common brand new car or not (REALLY???) and the tire had a hole patched without mention any nails; later Rudy said there was a nail and it was not Maxon's fault; finally, when I picked up the car, the written report only said “sensor faulty” and “patched a hole” — no mention of a dead battery or a nail. Rudy stated it was Hyundai product issue to have faulty sensor for a brand new car. The facts are clear: My car had no tire or sensor issues before Maxon’s service. Hyundai’s scheduled service typically include a multi-point inspection If there was truly a nail or hole, they should have caught it on Aug 15. On Aug 22, Rudy reassured me again that he checked the tires and found no issues, and blamed the weather. By Sept 12, they had given me three contradictory explanations for the same issue. This isn’t just poor service — it’s inconsistent, dismissive, and untrustworthy. I brought in a brand new car with no issues, and within days of their service, I was left with a faulty sensor and a patched tire, plus a string of conflicting explanations. If you value your time and want honest, professional service, I strongly recommend avoiding Maxon Hyundai.

Bad Follow up. - Msright

Bad Follow up. Bait and switch advertising. Misleading sales tactics. You won't walk away with a car

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

Stopped by with a buddy to check out their inventory and - Harley Vaughn

Stopped by with a buddy to check out their inventory and wow! Amazing cars, friendly staff, and a showroom you will not forget. Way better than any other dealership around.

Helpful, sweet and knowledgeable. - hank5263

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Everyone was kind and helpful. - Wjherring1

Everyone was kind and helpful. Thanks to Mic for going above and beyond in helping me get my truck.

Excellent customer service, quick response, very - Iziresim

Excellent customer service, quick response, very professional, attentive to details, exceeded expectations, highly recommend always

I recently bought my second vehicle from this dealership. - edmccue513

I recently bought my second vehicle from this dealership. While my experience the first time was Outstanding and drove me to return when a saleman reached out to me over text message. I really wasn't in the market for a car but the car I was driving was bought while I was in a Capter 13 and the loan rate was horrid and now that my credit score is much better and the backrupcy discharged I took a look at their inventory and found a car that peaked my interest. I went in to take a look and made a deal that was good for me and got me into a loan with a far better rate. Up to this point my experience was about as good as my first experience. However the car came with one key and I was told at the time of purchase that they were ordering me another key from the factory and it should take about a week so my wife and I have been sharing the one key. I texted my salesman this morning to see what the status of the second key is and I had not recieved a response so I called the dealership this afternoon to find out that my salesman no longer works there. So far no problem. They connected me to the salesmanager Travis. This is where things started going south. Travis acted like it was my fault I had not gotten my second key yet. Had a (very close to unprofessional) attitude and decided to talk to me like a teenager. For context I am in my 50's and this is far from the first car I have ever bought. It may seem like a small thing but a deal was made. I agreed to purchase a vehicle under a set of conditions one of which is a primary and SECONDARY key. This is a standard thing. Waiting 2 weeks and then a third now because I have to have a key ordered which I was assured was done and make an appointment with service to get the key cut and programmed. So next saturday at this point which will put us at 22 days for something that should have happened within one week. Had I been given accurate information on the day I bought the car I would have made the arrangements I needed to right then and right there. Maybe this is why the salesman no longer works there but this is hardly my fault and regardless of what ever is going on with TRAVIS, he should have acted more professionally on thephone with me. Secondly, It is a used vehicle and is in pretty close to new shape there is some ver minor damage on the pasanger side rear door and into the back quater panel. Not even super noticeable but I know it's there and I want to get it fixed. I bought some touch up paint for the car but like for most new and newer vehicles it is basically a pen. I went to a body shop (they can bite me for what they want to charge for such a small repair. I was told by the parts guy at the dealer that they have a body guy that comes in once a week. and would probably charge me about $150 to fix the damage. My sales guy stated he would come to me as well. Not sure how true that is but I was supposed have recieved a call from him by now and I have not. Cherry hill Mitsubishi has now cost this guy money because I have no idea how to get a hold of him and I'm not planning on asking Travis. I am not likely to buy another vehicle from them now since the culture seems to be "you signed so now we're done giving a xxxx" I cannot comment on the rest of the sales staff since the only 2 salesmen I've dealt with there no longer work there and TRAVIS has an attitude problem. He probably should not be working with the public in any capacity if he talks to everyone like that and if it's just me that he decided to get smart with then I would like to know what made him think he can speak to another grown man like I was one of his kids. Either way stay away from this place. Do not buy a car there. If you did buy a car there already and it's still under warranty and you need service go to another mitsubishi dealer. I am going there to get my key because they owe it to me and {{{TRAVIS}}} said I don't have to pay for the key. No KIDDING TRAVIS!!!! It's included

Nice customer service, Thank you for nice service. - Donaldk

Nice customer service, Thank you for nice service. You are best. I appreciate your service. Thank you

Armando was amazing. - cdavis1016

Armando was amazing. He made everything seemless.This was the best dealership experience that we've had. We'll be buying from European Auto again.

Excellent service much appreciated always courteous! - missinyou39

Excellent service much appreciated always courteous! and timely. Would recommend others to go to Atlantic Volkswagen!

Wish you could give a 0 star rating! - Eric19860

Wish you could give a 0 star rating! I was at the dealership this past Saturday getting my wife’s vehicle service done. While walking around in the parking lot potentially looking at trading my pick up truck in, there was a gentleman who works here being loud in the parking lot yelling things he probably shouldn’t have. Such as hey white boy to other employees. Myself and other customers are in the parking lot. Another employee pulls into the parking lot and this loud mouth employee yells look at that gay vehicle he definitely takes it in the xxx that xxx. Wow really! Way to conduct business! I even said yo man I don’t think that’s appropriate. Blew me off. So I went inside to the “tower” and asked for that employees name. I was given the name Adam. The gentleman at the “tower” asked if everything was ok and informed of what happened and they were super apologetic very nice and asked if there was anything they could do. At that point there was nothing. They told me I could file a complaint which I will as well as this review. I went back outside and Adam was out there again. Again I tried talking to him to avoid a complaint on him and this review. I told him straight up you can’t be saying that type of xxxx. Yes I used the “S” word because he told me I couldn’t curse at him which I said I didn’t and he reminded me I used the “S” word (yes he said “you used the “S” word” instead of saying xxxx) Will not support a business like that. From my understanding talking to some people here this dude apparently thinks he can do whatever he wants without concern. I later find out he’s the owner’s son! Wow! Stay clear from this place very unprofessional on this dudes part and apparently he can just get away with it! Service department on the other hand was very quick and professional.

I had a good experience working with the team at Kia - jmariestoller

I had a good experience working with the team at Kia Jersey city. Helpful and professional sales team that worked with us patiently and answered all questions and issues thoroughly.

I just purchased yesterday, my now 2023 Jeep Wrangler. - No Screen Name

I just purchased yesterday, my now 2023 Jeep Wrangler. Tim M., is the go to guy there. He bends over backwards for his clients when you walk in the door without crowding you. His demeanor and poise is comforting. Their showroom and bathroom is impeccably clean for those of you that it matters too. Two thumbs up to Auto Club of Edison...Jim C. Jersey City, NJ

Great service. - Jan jan

Great service. Fast & Easy. We purchased a 23 Nissan Altima. Great service records. Thank you Greg!

This has honestly been the worst dealership experience - Kathryn J

This has honestly been the worst dealership experience I’ve ever had. I’ve brought my car to World of Newton Volkswagen four different times for the same exact leak and it’s still not fixed. The first three visits, they told me it was the windshield, it was replaced 3 times, and the problem never went away. The fourth time, they said it was the sunroof “levels” and that they corrected it — less than two weeks later, it was leaking again. At this point, it feels like they either don’t know how to fix it or just don’t care. The customer service has been just as frustrating. A service manager refused to take my call. I had an appointment scheduled with a loaner and they cancelled it without even telling me. I left a message for the general manager and never got a call back. Spoke to another manager, he never called back. And the craziest experience before this, which should have been my clue to stop going there? After scheduling a detail in July, an employee actually called me on his personal phone (so it wasn’t on a recorded line) and told me not to even bring my car there. If that doesn’t say everything, I don’t know what does. I’ve always driven Volkswagens, but after this experience, this will be my last. It’s a shame the brand allows this dealership to carry their name.

Lanique did a great job with my new GX. - Tracykiley1959

Lanique did a great job with my new GX. I highly recommend her. Ask for her for your next purchase