884 north carolina Used Car Dealers

Tilita is Awesome! - Madai

Tilita is Awesome!! Unfortunately, one of my friends thought he was doing me a favor by getting some serious work done to my car. He didn't take it to Lee Hyundai to get it done. I know he meant well, but I was on edge. I was going out of town and was very concerned about the work that was done (Not at a hyundai dealer). Tilita squeeze me in on a Saturday to look at my car before I had to go back to Florida. She said that everything look fine according to the tech. It just needed a couple of things done. What a sigh of relief. I thank Tilita for her assistance on getting me in on a holiday weekend. I have also asked my friend to never have anything done to my car without the hyundai being involved going forward.

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

My truck was towed to the dealership on mother’s day - Raialexander1960

My truck was towed to the dealership on mother’s day Sunday for a transmission issue. On Monday morning, Jessie in service called me to find out my problem. He said it might be toward the end of the week before a tech. could diagnose the problem which I was ok with. That afternoon he called back and gave me a diagnose on the transmission problem and also stated that my rear brakes needed replacing which I was aware of. They do a complete check over of the vehicle while in service which I was grateful for. I told them to fix the issue with the trans. and also replace the brakes. Jessie said they might need to order the part and it would be later in the week before the truck was ready. Well, Jessie called me Tuesday morning and said the truck was ready and the total bill was actually less than quoted which was a huge relief. Crescent Ford and Jessie in service has earned my respect and business from now on. Highly recommend!!

Terrible non transparent all about the money. - Barney

Terrible non transparent all about the money. The Hendrick auto guard they sale in the finance is worthless. They also put addendums on car that makes it 2k more and half the stuff on there isn’t applied to the vehicle be careful dealing with Hendrick.

We purchased a Nissan from him after my truck was totaled - Studley99

We purchased a Nissan from him after my truck was totaled around a year or two ago. A few months after we bought the Nissan one of the rear control arms broke and the wheel cambered out. I had to park the vehicle at my job for 5 months until I could figure out what to do. All this with 70000 miles on it. We took it to a few shops and we were told that the rust damage under the vehicle was so extensive that it was going to cost upwards of 8 to 10 thousand to fix and no one wants to work on it! So now we’re stuck with a vehicle with 72000 miles on it now that we can’t drive! I’m in talks with the loan company now to see if we can get out of it but I’ve never heard of a dealership selling a vehicle with 70000 miles that’s so rusted that it turns into a rusted lemon within 2000 miles. We were in a vulnerable situation being my wife was pregnant and we needed a family vehicle fast. I get it, they needed to get rid of this vehicle and they had a vulnerable young couple in that needed something fast. It’s a shame that we had to be taken advantage of but we learned our lesson. I tried talking to the dealership when it initially happened but I got blown off and basically told it’s not their problem. I hope this is help for other people to please look after any vehicles you buy from this salesmen or this dealership. Luckily I have documentation of all of this so hopefully we can get out of this nightmare and move on to someone who actually can be trusted!

It’s very close to my home and their service is always - jfl1224

It’s very close to my home and their service is always expedient and the workers are always friendly and helpful.

Friendly, detailed, and supportive customer service. - Bri

Friendly, detailed, and supportive customer service. The experience was great from beginning to end. Lots of laughter throughout the process.

Joe was very helpful finding us what we were looking for - lisahcarey

Joe was very helpful finding us what we were looking for and showing us all of the great features. Best car buying experience yet!

Went in for a state inspection was greeted immediately - Aureliano_ramirez

Went in for a state inspection was greeted immediately great customer service and even took care of a recall I wasn’t aware of

I always see Shawn Millsaps and he is extremely helpful - lrogers02

I always see Shawn Millsaps and he is extremely helpful and takes great care of me.

Just bought a van from them. - keith.24.thompson

Just bought a van from them. The salesman was very pushy and seemed to be in a hurry. After I got home I started checking the papers I had signed and seen they had charged me more than what Carfax had it listed for. So don't do like me and trust these people. If you deal with them check everything because they are not trustworthy. BEWARE!!!!

Lamont was such a huge help in making this process - amber

Lamont was such a huge help in making this process easier. He was really patient, honest, and knowledgeable. Even with several technical difficulties, he wasn’t letting us leave without getting the perfect car for us. He was able to get us exactly what we asked for and was happy to do it. I would recommend him and this dealership to anyone!

Got us through the process quickly. - Pkay

Got us through the process quickly. While the dealership didn't seem to receive any accurate info from our request from the online inventory, once we talked with Rico we were able to fill out almost all the paperwork from home and he was prepared for us when we arrived to get us in and out in 30 minutes!

Salesman was very knowledgeable and was not pushy which I - Bfkester

Salesman was very knowledgeable and was not pushy which I appreciated. Will go back for next purchase

Dustin at Andy Shaw Ford was super helpful. - Flpatton

Dustin at Andy Shaw Ford was super helpful. I’ve been to several Ford dealers, and none have been as helpful or knowledgeable about trucks and towing as Dustin. They didn’t have what I wanted on the lot so I didn’t buy but certainly gained plenty of knowledge to make my decision easier. Thanks Dustin!!! Fred

Just purchased a 2015 wrangler from them. - nathanielcates

Just purchased a 2015 wrangler from them. Greg my salesman the whole experience stress free. The whole staff made my wife and I feel like family. I will highly recommend this dealership to anyone.

I am thrilled with my new 2025 Toyota Sienna - Jonnoy60

I am thrilled with my new 2025 Toyota Sienna Hybrid and grateful to Shanique for making the purchasing process smooth and stress-free. If you're in the market for a new vehicle, I highly recommend reaching out to Shanique Smith Wilson at Toyota of Greensboro! Her professionalism and customer service skills truly stood out. She guided me through the various features of the Sienna Hybrid, highlighting its impressive fuel efficiency and innovative technology. I felt confident in my decision thanks to her expertise.

Great, knowledgable, helpful, and patience! - janelletmorrison

Great, knowledgable, helpful, and patience! I’m very pleased with my experience! I will be back!

Took my Dodge Ram 1500 to get an oil change without an - George

Took my Dodge Ram 1500 to get an oil change without an Appt. Service was wonderful, they did research of my prepaid oil package!

Oh what a great place NOT to buy a car…. - mike.conway

Oh what a great place NOT to buy a car…. Don’t every think of making a financial deal with Randy Marion used cars. Looked at cars Earlier this week, went back today to finalize the car purchase. I directly as the sales person how do I pay you/dealership…. Direct deposit, bank check, etc. Sales person told me “No, personal check or cash was acceptable”. Strange I must say. I told him I would not be paying cash and needed the bank routing numbers. Again he said no check would do. Given a pass to test drive the car until 6:00pm I returned around 4:00pm. Several people greeted me wanting wanting to know where I had been? My car I was buying had been sold to someone else and I was SOL. MUST say what a professional dealership do not to step foot in RANDY MARION Save a Lot, Hickory NC.

My Family and I didn’t expect to be coming back home from - Noahsady

My Family and I didn’t expect to be coming back home from our Boone vacation with a new Explorer, but we did and are truly grateful to have met the team at Modern Ford! Tyler, Mike, and Steve were amazing to work with, understanding of our situation and so honest and helpful. We were very welcomed, informed, and felt like THE priority as we worked through the buying process. Kudos to you all and I may just have to come back for the next car in the future!

Great service, your wait is on time i would highly - katiehawthorne763

Great service, your wait is on time i would highly recommend cloninger ford to my friends and anyone needing a car or service so now my next visit i look forward i am completely satisfied with the dealership and service thanks to all at cloninger ford in Hickory

It’s not good won’t let me use it at all it’s too much - Bobbymouz1095

It’s not good won’t let me use it at all it’s too much too look at a car

I was treated very rudely and could not recommend this - Nhearn43

I was treated very rudely and could not recommend this dealer to anyone. Will never set foot in their facility again!

Very friendly and helpful. - bigdaddy329

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate.

Charlie was great and very communicative. - brmcelr

Charlie was great and very communicative. Had the car my daughter's been looking for and shipped to Pennsylvania for us. Would definitely recommend.

Very friendly and helpful Associates. - michael28532

Very friendly and helpful Associates. Took the time to make sure I was fully satisfied before driving away with my new SUV.

2019 LTZ Silverado 1500, sales person Tyler Bendig who - pocvalfm

2019 LTZ Silverado 1500, sales person Tyler Bendig who gave me an excellent overview of the truck and helped in getting the price to an acceptable level. TYLER was most helpful and very polite. Would buy from him again. The big thing is this dealership offers a lifetime powertrain warranty on their used vehicles. This is a five star for me. Richard from Sanford, NC.

We had a great experience with the dealer and will come - michael.bennetch

We had a great experience with the dealer and will come back when we are the the market for another car.

Good experience with service department. - REKINLAW

Good experience with service department. Sammy was very courteous and friendly. The scheduling was well organized.