1,557 pennsylvania Used Car Dealers

ZERO STARS- BUYER BEWARE. - JJ

ZERO STARS- BUYER BEWARE.....all that glitters is not gold! The "Lifetime Powertrain Warranty" is not what it's cracked up to be! Ask for the warranty paperwork BEFORE you buy the car! Better yet- go to the Honda dealer next door instead! YOU WERE WARNED! Read the other reviews on this dealership.

Dealing with DJ Logue was the best experience we ever - Pete T.

Dealing with DJ Logue was the best experience we ever had! He is very friendly and knowledgeable. We will be back if we ever need another vehicle!

Such a cozy place (carwaise). - judebrooks555

Such a cozy place (carwaise). So happy that my wife found them. Nice selections of sedans. Bought a Volvo S80 and really feel lucky, for under 5k such a value! Wow! P.S. We are thinking about the wagon or suv from them.

Had a great salesmen he made sure I got a deal got behind - drenninger40

Had a great salesmen he made sure I got a deal got behind the wheel,will go again

Not much good to say about my purchase of a $36,000 used - Richard Robins

Not much good to say about my purchase of a $36,000 used 2024 Ram 1500 Classic on Saturday December 13th. I showed up later on that Saturday interested in buying a new truck. The salesman, Ian was super aggressive, running across Route 11 to get me a minute after pulling in the lot. He works out a truck for me to test drive, during the test drive noticed the steering wheel was far off-center. I mention it and he tells me he'll have it aligned at no cost at their location. He's in a huge rush to get me gone because of some after work party. We get all the papers signed, and he rushes me to move my stuff from my car to my truck. He immediately takes my car away and I never saw him again. I noticed before even pulling out of the parking lot that the rim had a huge gouge/ dent right on the lip of the wheel, like it was curbed very hard. I called him immediately and of course he was already gone. He answers my phone call and suggests I should use my wheel package and have it repaired. Few days go by and I'm back for my alignment. While there I go across the street to find him or anybody that can help me. Two nice women helped me because Ian wasnt there. These women told me the finance manager offered to repair it for me and I thought all was good, but I was told I still need to talk Ian and that if he doesnt call me by noon the following day that I need to call him. So I call Ian and he tells me whatever I want to hear to get me off the phone. Told him I'd like to have it fixed between December 26th and January 1st. It is now the 26th and I have not heard anything and he has not responded to my text. I got my truck back and still the steering wheel was still crooked and off center (they actually implied it was road crown, just for some odd reason every road im on my steering wheel is crooked) Ian did mention during the test drive that some of the mechanics are incompetent and we laughed about it. I have since gave the truck a good look over, which is my fault for not going more indepth before sale. My brakes have felt spongy and need to be pumped to get harder and work properly. This caused me to check the brake fluid which was pretty dark. Today the 26th I paid to have an outside shop do an alignment and flush/bleed my brakes and surprise everything is better than it was. Kinda of disappointing that according to the Carfax they had this truck since October, have their own service department, and clearly never serviced it. Maybe they slapped a November inspection sticker on it and cleaned the interior. I would like my wheel fixed as I paid to fix these other things on my own, which should have been done before sale. I just kinda expect when I go to a larger dealership that sells new cars that everything would be serviced and ready to go on their used cars. I was wrong and it's on me. I don't know about the rest, but this is your stereotypical car salesman. Even though he gave me his business card and told me his cell is on there and that I can call anytime, he never wants to respond. I was told this would be covered and I shouldn't have to go to such great lengths to make contact to get this fixed. As hes selling me my truck hes trying to get a sale out of my girlfriend too, insisting on showing her brand new Kias after finding out she had just paid off her previous loan. The way this was handled won't get you more business, even though she was super interested in that Kia. He actually referred to them as a "real dealership" when telling him I was at smaller lots. This "real dealership" also put 2 new tires on the front that dont match the backs. The biggest vehicle purchase I ever made and mistakenly it happened to be at this dealer. Never trust a car salesman. I should have looked that thing over up and down. All this instead of either repairing or replacing with 150- 200$ used rim. Now you get a bad review and also lose out on the sale of a new Kia. I would not recommend buying a used car here

Sales person Rachel was very nice and friendly. - latorres1414

Sales person Rachel was very nice and friendly. Over all had a good buying experience

Absolutely thrilled with my experience purchasing a new - Teletrade247

Absolutely thrilled with my experience purchasing a new Jeep Wrangler! From the moment I walked in, the process was smooth, exciting, and stress-free. A huge shoutout to Greg, the salesman who made it all happen—he was knowledgeable, friendly, and genuinely cared about helping me find exactly what I was looking for. He answered every question, was never pushy, and made the whole experience enjoyable from start to finish. If you’re thinking about getting a Jeep or just want a hassle-free car buying experience, I highly recommend going here and asking for Greg. You won’t be disappointed!

I purchased a Range Rover from Selden Motors and have a - TomS

I purchased a Range Rover from Selden Motors and have a great experience. We had the car shipped to us and the transaction was very easy. Cody did a great job going over the condition of the car and walking us through the whole process. We will definitely be back.

The manager Dan was horrible. - Pushapusha69

The manager Dan was horrible. Talked down to me and my wife. I don’t understand how you have people here that are this rude I would never recommend this place at all!!!

Came in ready to buy and make a deal, with cash in hand. - Yours Truly

Came in ready to buy and make a deal, with cash in hand. Made a reasonable offer based on visible bumper damage, alignment issues during the test drive, and comparable vehicles priced the same online. I’ve bought multiple cars before and know how negotiations work. Instead of negotiating, manager Jesse Triplett laughed in our faces. Completely unprofessional and unacceptable behavior. The salesperson was fine, but Jesse Triplett single-handedly lost this sale and any future business. Plenty of dealerships out there — spend your money at one that respects customers.

Drop my truck off for service they had it for four days. - Jrs65

Drop my truck off for service they had it for four days. There’s a whining sound coming from underneath the truck. He said there’s nothing wrong with it but the mechanic that was on said he heard a noise coming from the rear. Did he check on it? no I was a quart low I took it in my own hands to check it and I’m not a mechanic

Ben is always very professional, and explains what’s - m064

Ben is always very professional, and explains what’s needed to be done if anything.

We had a trade in and purchased a vehicle here and had a - BH

We had a trade in and purchased a vehicle here and had a great experience. We worked with Speed, and he was very prompt with answers to our questions and very thorough throughout the process. We would not hesitate to make a purchase with them again in the future.

Friendly demeanor from Jason helped me to make my - cipjeff

Friendly demeanor from Jason helped me to make my decision. Love the Buick Encore. My sister has an Envista and I liked that car so I decided to look at Buicks! Thank you everyone

I had the best vehicle purchasing experience of my life - Deb Meyers

I had the best vehicle purchasing experience of my life at Koch Ford! From start to finish, everything was smooth, professional, and completely stress free. Product Specialist Michael Clapso was an absolute pleasure to work with. Mike made the entire process comfortable and easy. He handled every little detail with care and kept me informed every step of the way, which gave me complete confidence and peace of mind. If you're planning to buy a vehicle, I highly recommend asking for Mike. You won’t regret it. This was truly an outstanding experience!

RE: Collision center. - Pepperkit

RE: Collision center. 3 -5 time frame to replace a rear bumper took 8+ days. We had to call as the body shop never contacted us regarding the delay. They said an ordered part was wrong, but didn't know until 6 days after drop off. In person visit yielded no further explanation. Will NEVER use this collision center again. A simple courtesy call regarding the problem would have been much appreciated, but apparently there is no concern for customer service with Ciocca

I just purchased a 2023 Sorento from Cochran Kia. - eric.stormer23

I just purchased a 2023 Sorento from Cochran Kia. They made the car buying process straightforward and fair. They even corrected an error that occurred in the finance office, giving me a better deal than expected due to a year end Kia Incentive. Long story short, I was charged $500 more than I should have been. I discovered the error, and informed my sales associate. I also asked him to pass along the information to his manager. Naturally, I thought the worst, and did not expect to hear back. This morning, I received a call from the general sales manager, and was informed I would receive a check in the mail for $500 plus the extra tax I paid. They could have chose to do nothing, but instead, they acted with integrity and made the situation right. I appreciate that honest approach throughout the entire process, and will choose Cochran Kia again in the future.

I scheduled an appointment days in advance to see a VW - ebrittnay

I scheduled an appointment days in advance to see a VW Tiguan advertised on Ciocca Volkswagen’s official website. The appointment was confirmed again the same day, and I traveled an hour expecting to see the car. When I arrived, the vehicle wasn’t on the lot, nor was anything comparable. The salesperson had no idea I was coming in, no background on what I was looking for, or the conversation in general. They will lock you in with promises of low prices that seem more competitive than other dealers, only to tell you the advertised vehicle isn’t available and then try to sell you on something else. When I showed staff the online ad, we were quickly dismissed, told it was a “website error,” and essentially waved out the door. The dealership later admitted there was an issue with their site but provided no proof or explanation. Everything about this felt misleading and unprofessional. Even written confirmation didn’t matter here. Avoid this dealership at all costs unless you enjoy wasting your time or dealing with practices that appear to violate Pennsylvania’s Unfair Trade Practices and Consumer Protection Law.

Buyer beware: this dealership is shady, dishonest, and - jbird83

Buyer beware: this dealership is shady, dishonest, and their shop is not thorough. Trip & condition at pickup -My wife and I drove 3.5 hours to purchase the vehicle. -At pickup it was not detailed well (visible dirt stains), and the engine bay was extremely dirty/dusty. -The shop did a subpar engine bay “cleaning” and only addressed the interior spots we pointed out (I found more when I got home, along with a sticky substance on the dash behind the screen) Drive home & problems discovered -We rented a one-way car to pick it up, so my wife drove the first leg home and I drove once it got dark. -On a straight highway I noticed a clear pull to the left. -Tire pressure was not at Toyota’s recommended PSI. I corrected it, but the pull continued. Dealership response -I contacted the dealership and spoke with Sales Manager Will. He initially didn’t want to help. -I explained this should have been caught during the 160-point inspection for Toyota Gold Certification. -Will eventually said they would reimburse an alignment up to $200 if done at a local dealer. Local dealer visit & tire damage -The local dealer confirmed the alignment was significantly off (they didn’t print the measurements for me). -After that visit, my wife immediately noticed a loud noise. -I later found feathering on the outer edge of a tire that still has 9/32 of its original 10.1/32 tread depth (fairly new). -The feathering was likely caused by bad alignment and/or driving with low tire pressure—something I would have noticed during the test drive if the alignment and pressure had been correct from the start. Escalation -When I contacted Will again, he said my only option was to bring the vehicle back and trade it in. -I told him I planned to post an honest review of my experience. He said that if I posted a review, he wouldn’t send the reimbursement he had already promised for the alignment. -I told him I would only be stating the truth about my experience. I lied and said I wouldn’t post so I could receive the promised reimbursement. Now that I have it, I want others to know what to expect. Warranty misrepresented -My sales rep Jeff told me the vehicle had: ~Toyota Gold Certified 7-year/100,000-mile drivetrain warranty, and ~1-year/12,000-mile bumper-to-bumper warranty, starting on my purchase date. -After receiving the Toyota warranty card, I learned the coverage is only up to 100,000 total vehicle miles—something I missed in the contract—so I have nothing to fall back on for this issue. Bottom line -I will never do business with this dealership again. -If you buy a car here, be thorough and take your time making sure that it is in the condition that is expected.

Got an oil change there recently on a 6. - Ledhead80

Got an oil change there recently on a 6.7l diesel... Checked level 2 days later, 3.5 quarts overfilled... Unbelievable micky mouse operation. It's Fred Beans certified pre-owned just bought with their warranty and the guy basically said they won't honor any warranties, they'll write it up so you're at fault, you tell them there's an issue, 240/hr to diagnose and we can't trek you if it's covered till afterwards. The steering wheel was never straight, alignment is perfect. Know what he said, it's a work truck, they're never straight. I'm not looking for perfect but it's obvious someone had the steering wheel off or the pinion arm and put it back on a tooth or two off, meanwhile hear rubbing in the steering column when the wheel is turned... Buying it I was told everything was covered for first year. They'll lie right to your face. 3.5quarts of oil overfilled... that alone will destroy an engine.

This is the 5th vehicle I've purchased over the last 20 - Klgraham32

This is the 5th vehicle I've purchased over the last 20 years from this dealership. Always easy transactions, salesmen actually aren't pushy and I genuinely think they listen to what you have to say. Never have they tried to upsale me.

2nd request for service while receiving milage service - KathyT*

2nd request for service while receiving milage service and inspection. (Purchased at CHarper) Honda CRV 2020 and paint is pealing between door frames and driver side head and tail lights have moisture leak. Service agent stated car out of warranty. Both issues are honda manufacture defect and not a warranty issue. Wonder if CHarper will step up and assist now!

I recently visited Apple Honda to look at a few used... - Roger

I recently visited Apple Honda to look at a few used cards advertised on their website. The salesman I met with, JD, was outstanding and very detailed in everything we discussed. He then involved Greg as the used car sales manager to discuss our trade in. Greg was also phenomenal and went out of his way to try and help our family out with a trade and sale of a car. We ended up purchasing the vehicle elsewhere but there is NO DOUBT I will go back to Apple Honda due to my experiences with JD and Greg. I highly recommend this team.

They are great to work with and very professional. - TRYOUNG0

They are great to work with and very professional. Responsive to my concerns and resolving any issues. Glad I bought my RR at Main Line!

The service dept is out to ROB YOU. - bethbayliss76

The service dept is out to ROB YOU. They are literally the worst I have ever experienced, and unprofessional. Stay away.

My buying buying experience was excellent!! They went... - Christy4249

My buying buying experience was excellent!! They went above and beyond to help me get the car and payments I could afford!! Thank you so much!!

I've purchased two vehicles from Cochran with Shawn - Rodney B Nix

I've purchased two vehicles from Cochran with Shawn Herman as my sales consultant both times. They have been the best major purchase experience I've ever had.

Joe was a wonderful salesman to do business with, I... - JosephDemich

Joe was a wonderful salesman to do business with, I couldn't have asked for a better experience.

Great car at a good price. - Chuck

Great car at a good price. John Barone made the process quick and easy. Had no problem letting me take the car to my mechanic to look it over and told me if the mechanic found anything wrong he would make the repair. Nothing was found wrong. Don't hesitate to visit John L Smith used cars. You won't be disappointed.

They were amazing to work with when my truck needed - janleecabaday

They were amazing to work with when my truck needed fixed. Went above and beyond!