I recently bought a vehicle from Covert Ford, and I was - Tamadrummer88
I recently bought a vehicle from Covert Ford, and I was very satisfied with the sales process, everything was thorough, and I got in and out pretty quickly. This review is more about the dealership itself more than the sales process, like most people will usually write about.
Only one word describes this dealership: Old.
This dealership is in need of a renovation BADLY. Their smaller dealership, Covert Ford of Hutto, looks WAY more modern and inviting than their main Covert location in Austin. The sales floor looks like it’s stuck in the 80’s, the service advisors are working out of CLOSETS, and the parts “department”, if you can call it that, it’s literally a small room with a mini office. The formal “delivery” area is three small parking stalls at the front of the dealership. I don’t get it, their Bee Cave GMC dealer is BRAND NEW and looks AMAZING, but their main Ford dealership, looks so incredibly run down and old! Because of the old layout of the dealer, and how run down it looks, it doesn’t seem like a very inviting place for me to bring my vehicle for service. I’d rather go to Mac Haik in Georgetown where the dealership looks very inviting, modern, and in a nice area. Sales process and deals are great at this dealer, the dealership itself, is in DIRE need of a makeover.
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