20 Volkswagen Dealers near 10019near 10019

Awesome customer service the best of all Brian and Kim is - corainehope

Awesome customer service the best of all Brian and Kim is the best of best

Donna very pleasant and accommodating making appt. - cpatti54

Donna very pleasant and accommodating making appt. Nick also very pleasant and thorough explaining what I needed to know about my service. Always nice to deal with pleasant staff at car dealership .Thank you! Would not hesitate to recommend their service department.

Great experience as always! - EVELIZEMONTANEZ

Great experience as always! Fast and excellent quality service. Easy to book an appointment, everyone is super nice.

I recently purchased a '25 Tiguan SEL. - aSung

I recently purchased a '25 Tiguan SEL. I started the process at the end of April, and the car officially released in the US at the end of May. I was referred to Gus (Mikedis) by a friend, and he has helped me throughout the entire process. There was never a sense of urgency, and Gus remained professional during the entire process. He kept me updated real-time and gave me heads-up on what to prepare for in the future. Prior to this purchase, I've despised working with car salesmen (due to the stereotypes that exist within that industry), but this has definitely shed some new, positive light on the entire experience.

Professional and efficient delivered my car on time as - Maria

Professional and efficient delivered my car on time as they said they would Would recommend the dealership

I had a very positive experience here when leasing my - Anonymous

I had a very positive experience here when leasing my first car! Super helpful and awesome staff.

Overall, a good car buying experience. - PsyDee

Overall, a good car buying experience. We felt like the salesman was working hard to find incentives. Numbers didn't change once we sat down with finance as has happened with dealers in the past. In 20 years of car buying and leasing, this was possibly the least stressful experience.

I don’t usually write reviews, but I felt compelled to - andrewmsikoral

I don’t usually write reviews, but I felt compelled to say a few words about Christian. Over the years, I’ve had more than my fair share of calls with sales professionals—some good, some not so much. But every now and then, someone stands out in a way that’s worth acknowledging. Christian is one of those people. From the beginning of our conversation, there was a calm confidence to the way he spoke. He wasn’t pushy, didn’t rely on tired sales tactics, and most importantly, he listened. It sounds simple, but it’s surprisingly rare. He asked thoughtful questions, understood my needs quickly, and communicated clearly without overselling. What I appreciated most was his professionalism. It was genuine—not rehearsed or forced. Just someone who clearly takes pride in doing his job well. I’ve been fortunate to work with many talented people throughout my career, and I can honestly say Christian is up there with the best of them. He’s the kind of person you hope to come across in business—sharp, respectful, and easy to trust. A true asset to any team. Signed, A man who once closed a deal during a power outage, using a landline and a bottle of scotch— and even then, I wasn’t as impressed as I was with Christian.

They made me feel confident to buy my new car, answered - miguel.lopez67

They made me feel confident to buy my new car, answered all my questions and made the purchase easily and quickly without any problem. Very professionals, Matthew Richards and Mamdoh Khalil. Definitely returned to do business with Brooklyn Voklswagen

Rich was great. - Victoria

Rich was great. Got me into my new VW Tiguan with no muss and no fuss!

Customer since 2008—Randy provided excellent service and - DavidG

Customer since 2008—Randy provided excellent service and made getting my new Atlas easy and hassle-free!

High star ratings could be true. - nkotbmd

High star ratings could be true. I won't dismiss them. But it all depends on context. I am giving ZERO stars to Steve the service manager and potentially Karen Palacio for an inability to be professional and communicative. Trust the low star ratings from others. They are not wrong based on my experience today, 01/19/26. I even found one post that had a similar experience, posted 8/20/25. I had brought my car in a few weeks ago. I had been texting with Karen since then. When I brought my car in this morning our interaction had been very pleasant and she was helpful as she had been. Our pleasant rapport had been now established. I say this because of what's to follow (with my eventual bewilderment). When I received my car back about 90 minutes later communication broke down. She simply was returning my car. When I asked "How can that be?" she didn't understand why I would be asking the question. Not only did she not understand plainly but she did not understand because she did not even review the technician's video (the tech makes a video of his findings that is texted to the customer). After I let her know there were a few inaudible moments she herself said "I don't even know, I didn't watch it." No attitude, but nicely. Regardless, how can you be an ADVISOR and not go over EVERYTHING with the technician so that you have a full understanding in order to communicate effectively with the customer?? I don't know why I have to say this but the advisor is the go-between. The person that communicates the issues, the fixes, the costs, etc. It's like she said here are your keys...and then crickets. The issue was extremely straightforward forward - when the shifter is IN park the car would throw an error message saying the car is not in park. The technician on his video noted he could not reproduce the error message AFTER he took the vehicle on a road test. I told her, mind you not asking, but stated, but not rudely or disrespectfully "how could that be? why would it? When the car is in drive there's no reason for it to throw the message" I said this without attitude, without disrespect, just matter of fact. NORMAL conversation. She got up and said "let me see what's going on". I was happy she was looking into it. To my utter disbelief but even more so confusion she came back with the service manager Steve. But I thought he was another tech that was also going to be helpful. He said I'll take care of this and walked away. Again, very happy. But he came back quickly. He told me his name and his role. I innocently reached out my hand to shake his hand thinking he came out to expedite with the tech why he would take the car out on the road. He said "I'm not shaking your hand". He abruptly stopped any interaction and essentially said "we're not going to continue, I don't like the way you were speaking to her." I was absolutely dumbfounded, confused, stunned, and ten other adjectives on their response. I don't know if Karen was the problem, if she went to complain, it all happened too fast. But Steve is a joke of a human being. I was unequivocally respectful and a gentleman and ANYONE could see that in the department based on my, all beit short, interactions, with Tom, the gentleman in Parts, the receptionist. So, there are only a limited number of plausible explanations: a basic failure to communicate, an inability to correctly process clear visual cues, or an extreme sensitivity disproportionate to the circumstances, aka thin skin. What is not disputable is that the response itself was illogical and deviates from what any reasonable observer would consider normal. They were unprofessional. They were simply children. I don't know if the tech is incapable of diagnosing my issue and they could not offer a resolution so they made me the scapegoat. After all, the tech did not diagnose correctly. Open the dang door and the error message is BLANTANLY BEEPING. First hint right there! Plug in your ODB and you have your codes right there. THEY WON

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on - caddy2043

I left my 2021 Atlas Cross Sport at Teddy Volkswagen on March 12, 2026 for a dashboard warning showing the emergency call system was not working (a safety feature). I was told diagnostics would take 24–48 hours. After multiple follow-up calls and no returned messages, I eventually learned a part had been ordered and a Volkswagen Technical Assistance case opened. I picked up my vehicle on March 14 and was told I would be contacted when the part arrived. I have still received no update and no repair timeline, and the safety system remains unresolved. Communication from the service department was extremely poor. If a dealership keeps a customer’s only vehicle for diagnostics, they should at minimum provide updates and follow through. I am currently working with Volkswagen Customer Care to resolve this issue.

They disappeared. - tbc_paula

They disappeared. They have contacted me My lease.is about to expire . The dealership is not longer at there

Does anyone know where James T is selling these days? - DONNA THE GREAT

I leased 3 cars from James and I would.love.to.see where he is selling cars so I can visit him.since.my daughter needs a vehicle. Hope.to get a response he sure was their best consultant and very honest. I miss that guy and his manager John nahouse

I’m the first time I buy this Volkswagen sarah she help - Fatmirgjina

I’m the first time I buy this Volkswagen sarah she help me she have a good experience she’s so friendly. thank you.sarah.

Top-notch experience at Island Volkswagen. - alijenesimi

Top-notch experience at Island Volkswagen. Sue really helped deliver and made everything smooth and stress-free. All the staff was great, super helpful, and welcoming. I definitely recommend coming here!

The services were very professional and prompt with our - Ramelmurphy7

The services were very professional and prompt with our car repair and notification of quote options.

As the other speaker wrote a review ! - Johncar379

As the other speaker wrote a review ! The management and the sales team have a lot to be desired. ,we purchased our car from another dealership, the payment and the fees were so much higher.

Reydel are the largest dealers in VW EVs on the East - Dkusrow

Reydel are the largest dealers in VW EVs on the East Coast they are very professional and competent about their EV knowledge and are freely willing to share it with anyone who walks through the door We learned so much from them about EVs