75 Ford Dealers near 19973near 19973

Dave and Ted were a pleasure to deal with! - Jb277

Dave and Ted were a pleasure to deal with! Will definitely tell my friends and family with the great experience we had on the purchase of our new Ford Bronco Big Bend.

The sales Rep and the Sales Manager made the experience - ccastiglioni

The sales Rep and the Sales Manager made the experience and purchase process easy and efficient.

Sheehy Got the Secret Sauce – And I Got a Good Deal! - Robert Wilson

Sheehy Got the Secret Sauce – And I Got a Good Deal! Buying a vehicle can be stressful, especially when you know your numbers, have done your homework, and refuse to settle for anything less than a fair deal. But my experience at Sheehy Ford Gaithersburg turned out to be a pleasant surprise! Let me start by saying that I didn't walk into this dealership blindly. I did my homework, researched the market, compared vehicle prices, evaluated the numbers, and even had ChatGPT help me assess the deal before making my final decision. I knew what I wanted, what the vehicle was worth, and what I was willing to pay. Then came Mr. Watson, also known as Big Merc! This gentleman knows how to make a customer feel welcome. His professionalism, personality, patience, and willingness to work with me made the entire buying experience enjoyable. No unnecessary drama, no pressure tactics—just a straightforward conversation. A special shout-out to Sales Manager Alex, who also played an important role in making the deal happen. It's always refreshing when the sales team and management work together to create a positive customer experience. The bottom line? I got the vehicle I wanted at a price I was comfortable with. After all my research, calculations, comparisons, and independent assessments, I was happy with the deal I walked away with. Would I recommend them? Absolutely! If you're shopping for a vehicle in the Gaithersburg area, give these gentlemen a visit. And here's my conclusion: Big Merc with Sheehy @ Gaithersburg has a secret sauce. Go find out yourself! Cheerz

Met my needs and completed trade-in and new car purchase - joe.lardear

Met my needs and completed trade-in and new car purchase in just one day .

Outstanding customer service. - bobcorsini

Outstanding customer service... would go back... thank you thank you thank you. Keep up the good work!

From Aaron (Gen Mgr), to James Jameson to Josie (finance - janice.bevins

From Aaron (Gen Mgr), to James Jameson to Josie (finance person) they all went way above and beyond in helping me to purchase my truck. ask them to tell you the story of the "Monster truck" if you want a good laugh. I would recommend the Dealership to everyone.

Good service only problem the check engine light is on - rearmstrong92

Good service only problem the check engine light is on didn't have problem first

Scheduling service work with Sara is so easy very - Robby

Scheduling service work with Sara is so easy very helpful,respectful just a nice person to deal with

Fantastic people, very honest and deliveres what they - mmatthews80

Fantastic people, very honest and deliveres what they promise. I would recommend these people to every one I know

I really appreciate the way my service advisor, Brittany, - BobF

I really appreciate the way my service advisor, Brittany, handles service at Frederick Ford. She walks through every detail clearly so there are no surprises, and she keeps me updated on my vehicle’s progress the whole time it’s in the shop. That level of communication and care makes a huge difference. She’s a standout advisor and a big reason I trust Frederick Ford with my vehicle.

Very easy experience with a very helpful team of - Donald

Very easy experience with a very helpful team of professionals who made it possible to get a new used truck

Great vibes and outstanding experience from start to - Pacini14

Great vibes and outstanding experience from start to finish. I shopped multiple dealers and nobody could beat the deal I got here. Kyle Keehn, Internet Manager, Sean Morris, General Manager, Domenic, and Vi Pham in Finance are all top notch. No games, no pressure—just a great deal and a great experience. Highly recommend!

This is our 3rd car we buy from this dealership and we - Frodo850

This is our 3rd car we buy from this dealership and we always work with Crystal. She is the best: enthusiastic, extremely knowledgeable about the cars and their inventory, and never pushy. Happy with their management too. Will come again!

I had a very good experience with the service department, - bruce.turman

I had a very good experience with the service department, and a big part of that was Shane, my service technician. He did a great job getting my moon roof fixed. He also went above and beyond to keep my appointment as close as possible to the date I asked for, even after the vendor changed the schedule. His communication and follow-through made the whole process easy. The only downside was that no loaner vehicles were available. That was outside Shane’s control, but it would have made the visit more convenient. Overall, I’m very satisfied with the service, and I’d recommend asking for Shane.

Five stars, and I want to be specific about why, because - CSB96

Five stars, and I want to be specific about why, because the easy version of this story would have gone very differently. I bought a used 2024 Equinox from Banister in August. Mary handled the sale, and she was straightforward and unpushy throughout — no manufactured urgency, no stacking of add-ons, and she answered questions directly rather than deflecting them. That set the tone. Some weeks later I discovered a significant problem with the vehicle’s history that hadn’t been apparent at the time of purchase. By then I was well past the point where a dealership has any practical obligation to do anything. Plenty of them would have said exactly that, politely or otherwise. Claudio, the sales manager, did the opposite. He put together a replacement deal: an even swap into a comparable 2024 Equinox with roughly 16,000 fewer miles, with no additional cash from me. He didn’t shave the trade value, didn’t reopen the terms, and didn’t make me fight for any of it. The whole thing was handled as problem-solving rather than damage control, transparently and professionally. The measure of a dealership isn’t how it behaves when a sale goes smoothly — it’s what happens when something goes wrong afterward and walking away would have been the easy call. Banister chose to make it right instead. Mary and Claudio earned this review.

Said my power seat that wouldn't work needed the tracking - discovol95

Said my power seat that wouldn't work needed the tracking replaced for nearly $2000. Reaearched it myself and just needed to replace the switch for $15. They also said my wipers were worn and wanted to replace them for $120. I had just replaced them the day before! Contacted them but nobody is doing anything about this. DO NOT GO HERE!!!

This dealership always willing to work with the customer. - eyaw215

This dealership always willing to work with the customer. They make it convenient for you with their services.

I had a service scheduling issue at Malloy Ford of - rover

I had a service scheduling issue at Malloy Ford of Alexandria and decided to reach out about it. What impressed me was how fast the General Manager, Daniel Khan, personally got back to me and owned the situation. No excuses, just an apology and real solutions like mobile service and pick-up/delivery options. Deshaun also stepped up and helped me get both my vehicles scheduled for mobile service the very next day. They even provided complimentary service as a goodwill gesture. This is the kind of responsiveness and customer care that keeps me coming back. Highly recommend Malloy Ford of Alexandria.

Wonderful experience buying a truck! - Mibrinkley

Wonderful experience buying a truck! Dulce was very helpful and professional. She made the process easy and walked us through every step. Highly recommend.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

Scheduled to have recall on backup camera fixed. - Shamus

Scheduled to have recall on backup camera fixed. Heather the service manager was a pleasure to work with.

Extending my thanks to Joe Porter and his team at Bob - Mike B

Extending my thanks to Joe Porter and his team at Bob Bell Ford (used car dept). I had a completely hassle-free process today when I went in to purchase a pre owned Hyundai Veloster. I'm thrilled with my purchase. From not getting a gazillion phone calls from the dealership to feeling heard and understood every step through the deal, I can say it couldn't have gone any better. If you're in the market for a pre owned vehicle, ask for Joe. Thanks again guys.

Service is the best! - Dana

Service is the best! Professional, courteous and always goes above and beyond. Been a customer for 25 years!

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.

Nikki did a fantastic job working our deal. - Pam

Nikki did a fantastic job working our deal. She let us know step by step what she was doing. Once we got to F and I Donna Tolley was so polite and very helpful and patient getting us through the paperwork. A simple cold call by Kyle Biester is what got us into our brand new vehicle! Thank you Safford Ford!!!