198 Used Car Dealers near 91304near 91304

Alex was very good explaining on the question I had about - gashelygomez06

Alex was very good explaining on the question I had about anything related to the car, payments and protection plans that they offer. He was very kind and has helped us buy two other cars in the past.

Cesar and the staff were great to work with and I would - Bernie

Cesar and the staff were great to work with and I would highly recommend Rusnak Audi to anyone who is looking for a great deal on a new vehicle!

I reached out to the dealer as I was in the market for a - NG

I reached out to the dealer as I was in the market for a new vehicle and had prior experience with Galpin VW. Just like my first experience, this experience was GREAT! I had the opportunity to work with Eric and Josh and it was probably the smoothest dealer experience that I have had in a long time. Everything from our initial message, confirming my visit, and having the car ready when I got there. Eric was very patient with all my questions, and helped me find the vehicle I felt was best for me. They both then helped me secure an awesome deal, and we got everything done efficiently. Overall my experience was smooth and I feel extremely satisfied with the level of professionalism.

Amy, the tech support person in the service department - jodimatro

Amy, the tech support person in the service department was wonderful. She helped me with a programming glitch in the app for my brand new IS and followed up with me until the issue was resolved. I appreciated that she started problem solving from the moment we connected by phone.

Wael Azzam, was extremely professional helped me with my - Stevevfesta

Wael Azzam, was extremely professional helped me with my trade and structuring a great lease on my new BMW X3. Adela in the finance department also exceptionally professional helped everything go smoothly. The sales managers also were very professional congratulated me on the new car and thanked me for the business. Steve was very knowledgeable showed me the app and go me up to speed on all the car functionality. I count have scaled for a better experience working with them I look forward to being a repeat customer.

Outstanding customer service. - Lcapakers

Outstanding customer service. They worked to find discounts and quickly processed paperwork. Kept us informed.

If you are buying through the Costco Auto Program, stay - egarciadesigns

If you are buying through the Costco Auto Program, stay far away from Keyes Hyundai of Mission Hills. When buying our vehicle, the dealership forced a $2,290.00 charge labeled as "Required Dealer-Installed Items" on their Costco price sheet, which they bundled entirely onto a KARR Security System warranty contract. When we had to switch to a dealer-traded vehicle to get our preferred color, the physical KARR alarm was never installed on the car we took home. Charging and financing over $2,000 on an auto loan for physical hardware that was never delivered is bad enough, but their response when we tried to address it was even worse: 1. Complete silence and stonewalling: When we first discovered the issue and reached out to cancel, the finance department completely ignored our emails and never returned our phone calls or voicemails. It wasn't until I showed up at the dealership in person with a formal demand letter that anyone would even acknowledge the situation. 2. They admitted in writing it was never installed: Once management finally responded, General Sales Manager Jason Jhee sent an email encouraging us to have KARR come install the system after the fact if it wasn't done already. 3. They falsely claimed Costco mandates forced add-ons: In that same email, the GSM claimed that "the added items are mandatory. It states that on our agreement with Costco"--blatantly contradicting the contract's own disclosure stating the product is optional, as well as California add-on rules. 4. They refused our refund and offered oil changes: When we pointed out the non-delivery, the GSM reversed course, claimed nobody forced it on us, insisted there is "no 30-day cancellation window on a non-cancellable product," and dismissed a $2,290 charge by offering four complimentary oil changes. Billing customers for uninstalled equipment, disguising optional accessories as mandatory, ignoring customer communication, and brushing off legitimate cancellation requests is completely unacceptable. Take your business to an honest dealership that actually delivers what they finance and respects partner program terms.

Very nice but I had an apt at 11am for an oil change, my - Mishelle.morales

Very nice but I had an apt at 11am for an oil change, my car wasn’t ready until 4:10.

Was immediately greeted by a salesperson. - cs.brown55

Was immediately greeted by a salesperson. I was asked what they could help me with. I explained what I was looking for and was shown several options. I narrowed it down to two vehicles. We drove both vehicles, no hassles. I asked for terms on both vehicles, which was very quickly done with the terms I requested. I made my decision. The transaction was handled seamlessly. They delivered the vehicle to my home the next day.

Very unprofessional. - Jamespugliesegolf

Very unprofessional. Avoid Tina James. She lies, does not follow up, and is very unprofessional. The managers have no idea how to sell a car.

I had a great experience purchasing a new Subaru Legacy - josette.bonte

I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.

Overall great experience; would only wish there were more - Janet.chacon

Overall great experience; would only wish there were more associates to assist upon arrival. Had to wait a bit and ask around who can assist with service on my vehicle.

Everything went really well with Jaime. - ADALBERTO MOTA

Everything went really well with Jaime. He was always attentive and tried hard to find the ideal SUV for me. We are very happy—thank you very much!

Mario LaLane at Simi Valley Toyota truly makes this - Savvy Shopper

Mario LaLane at Simi Valley Toyota truly makes this dealership. I had the pleasure of meeting him years back, and he made an instant impression by providing true customer service with honesty and integrity. Years later, I went back to Simi Valley Toyota for another purchase. Although the specific used vehicle I was looking for wasn't available at the time, I opted to still give my business to Mario L. by purchasing an extended warranty through him. Ask for Mario L. He definitely stands out in an industry that unfortunately doesn't always have the best reputation. I cannot give a higher recommendation; I am convinced this dealership wouldn’t be nearly as successful without his dedication!

I recently brought my Honda in for service and had the - Jesse G.

I recently brought my Honda in for service and had the pleasure of working with Mr. Juan Alvarez. From the moment I arrived, he was professional, friendly, and genuinely helpful. He clearly explained the recommended work, answered all my questions without any pressure, and kept me updated throughout the process. The service was completed on time, the work was done thoroughly, and the final cost matched what we discussed. I especially appreciated how he took the time to walk me through everything and make sure I understood my options. It’s rare to find a service adviser who combines technical knowledge with such excellent customer care. I left feeling confident that my vehicle was in good hands and that I was treated fairly. Highly recommend Mr. Juan Alvarez and the service department at the Swickard Honda of Thousand Oaks. I’ll definitely be returning and requesting him again.

This is my third lease with Shawn and his team. - Lani

This is my third lease with Shawn and his team. I couldn't be happier with their high level of customer service. Thank you so much for all of your help! The process was seamless.

I had a very poor experience with Alfa of Glendale. - ZACK

I had a very poor experience with Alfa of Glendale. They kept my car for over a month just for diagnostics, with little to no updates during that time. After repeatedly calling for answers, they told me they still couldn’t identify the exact issue, even after charging around $350–$385 for diagnostics. On top of that, they said I would still have to pay that amount regardless of the outcome. Then they suggested that if I wanted a more in-depth diagnosis, it would cost an additional $900—just to figure out what’s wrong. Overall, the communication, transparency, and pricing felt unreasonable. I would not recommend this shop based on my experience.

This dealer was great at helping me find the perfect car - frankchave49

This dealer was great at helping me find the perfect car for the whole family! Thanks to Mario Hernandez, from the Sales Department, I got the best possible deal on my car. Two thumbs up, I am very satisfied.

When asking about the Mini Cooper I was interested in the - julieannrenteria

When asking about the Mini Cooper I was interested in the salesman Alfredo. He was just so negative. I told him why he is trying to talk me out of choosing the car. He claimed he was giving me information. I told him all the information he gave was negative.

Great car and great service! - debi

Great car and great service! From the salesman to the service everything was a pleasure!

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

5 Stars for Oscar Castaneda, really Happy with how this - Aylin Garibo

5 Stars for Oscar Castaneda, really Happy with how this was handled from start to finish, Fast Friendly and Professional 10/10 experience couldn’t be happier

This dealership is horrible, the advertised price is not - Jeff

This dealership is horrible, the advertised price is not what you will pay. They will tack on hidden fees for options that are not original to the vehicle and are not in the advertised price. This is all a ploy so they can inflate their margin and force you to over pay for aftermarket options you didn’t ask for and they won’t remove. The FTC has warned 100’s of dealerships to stop these deceptive pricing tactics and this dealership still thinks they can get away with it. DON’T SHOP HERE!

I am currently looking for a car - not sure what model, - Terri

I am currently looking for a car - not sure what model, make, lease, purchase, etc. I came into Genesis Galpin with some hesitation, not only because I was undecided but because I am a woman alone. I was pleasantly surprised by the very helpful Eric who not only put me at ease, but was so knowledgeable about every car that I felt comfortable. There was absolutely no pressure. Eric showed me not only the Genesis but other models on the Galpin lot. The entire experience was pleasant and I at least have decided this is where I will purchase a car. Thanks so much, Eric Felder, great salesmanship.

Best BMW service advisor in LA! - HowardZ

Best BMW service advisor in LA! Caesar Pleitez at SM BMW is awesome. He really cares about you and your vehicle. This has not been my experience at two other dealers since I brought my X5 here from Cleveland in 2022. The service department at Classic BMW in Cleveland is excellent and aligns with the brand. I have used 2 other BMW dealers in LA and service was not close to Classic until I found Caesar. If you want a real service advisor who looks out for the customer try Santa Monica BMW and definitely ask for Caesar. Thanks for all the help Caesar really appreciate it!

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

Sales team is dishonest and after negotiating the price - theharperbeckett

Sales team is dishonest and after negotiating the price on a car, and telling them I wouldn't be paying for the optional accessories, they never took them off the price and ended up sneaking a maintenance contract into the loan even when I told them I would not be paying extra for any additional maintenance or warranty packages. My sales woman was Nina, and the finance manager who did this was Fred Amilee