"My husband and I purchased 2 Highlanders (2017) at the same time. Lou Bilous was instrumental in helping us make this decision. His explanation and review of the car was clear and precise. He patiently answered any questions we had. After the purchases were made, he spent a significant amount of time in the car with us detailing all of its features. We had many questions regarding the technology which was very new to us. He even invited us back if we needed further support. His patience and very affable disposition made these purchases a very pleasant and stress-free experience.
submitted by Carol and Lester Korobow"
changed vehicle models
"Rob and Dave were patient and pleasant when I switched vehicle models that I purchased. I appreciate all staff involved in my extra paper trail."