Great Dealership - scotty r
I just purchased a beautiful 1794 Tundra from Tufankjian. This is the second car I have purchased from this dealership and I have to say they are really great to work with. There is no pressure, they work with you on pricing and they follow through with everything the say they are going to do. I had a minor problem with one of the rims on the truck (minor damage on delivery) and they rectified the situation quickly. Jordan and Carlos are great guys and they will treat you right.
Job Well Done - George Kreutzjans
I was in town visiting from Kentucky, with only a gew days left before I needed to return home, when my truck started giving me trouble - it barely started. I found Falmouth Toyota on Google and, since there were no open appointments before I needed to leave, I stopped in and told them my story. They got me right in, replaced my battery, and had me out in an hour. Thank you, Falmouth Toyota. Job well done!
Great experience - Elizabeth L Beckler
This is the second car I've bought from Steve Skolnick at Toyota of Watertown. Both times the process of buying a car was made as easy as it could be. He actually made it fun! Great experience.
Great Service - Phxarvalho5
Nothing but a great service. Will definetely go back when have to buy a new car. Highly recommend. Gary was fantastic. See you guys soon!!!!
Positive, no hassle. - happy Camper
Dealing with Francesca was a good experience. She did a thorough job explaining everything including updating my phone into blue tooth She was very pleasant to deal with.
Time to Move On - jlynch9105
I had been bringing my Subura into Acton Toyota Service Department for some time, but eventually (and unexpectedly) it was time to move on to something new. Both family and friends have had great experiences with Toyota, so it only made sense to follow the trend. Because of my work hours, I had to come in late, but no problem as Jack made sure the Rav4 I was looking at was ready for a test drive as soon as I pulled up! By the end of the day, I was a Toyota driver, or at least I would be the next week. Smooth sailing from everyone involved from the Service Department to the Sales. I highly recommend Acton Toyota to anyone looking for their next vehicle (and I repeatedly mention that to others I know are looking)!
So helpful - gardencat
This is the 3rd time we've bought a car here. All are super friendly, helpful, and knowledgeable. I especially liked the help analyzing different options and financial considerations.
J R was awesome - Peggy
JR was awesome friendly helpful attentive. Not pushy and personable. Asked questions to help me decide on what I was really looking for. Seemed very sincere.
Another fantastic, successful Toyota purchase - kcmilne
I decided that I enjoyed driving my wife's RAV4 more than my Tacoma, so I phoned my favorite sales rep at Toyota of Greenfield, Shane Barbato on a Monday morning and told him what I was looking for and that I wanted to trade my 2014 Tacoma for a 2016 RAV4. By that afternoon, he phoned me to let me know that he had 3 vehicles which fit my criteria. I went down that afternoon for test driving, and settled on one of them, and took delivery Tuesday afternoon! Toyota of Greenfield gave me top dollar for my Tacoma, and Shane made the whole process virtually effortless, taking care of all the backend complex paperwork details. I have been EXTREMELY satisfied with Toyota ownership since we bought our first two Corollas in 2004, and have had a flawless experience since with a 2014 Tacoma, a 2015 RAV4, and now own a 2016 RAV4. We are so happy with the Cartelli owned, Toyota of Greenfield, and Shane Barbato as our sales rep, that, this time, we came from our new home in Florence to buy this recent RAV4, rather than going to the Northampton dealership. If Shane is still at the Greenfield dealership when we need our next Toyota (we won't buy any other brand now), we will be seeing him again!
Stress-free - michelle f
Matt P was fantastic- got me exactly what I wanted and made the entire process stress-free which is usually unheard of when you're shopping for a car. Would definitely recommend him and Herb Chambers of Auburn to others.
Excellent Service - jllepore
Stephen Roberts was excellent. I am very pleased with the attention and time he took to explain everything my car needed and what things could wait until the next oil change. He gets an A+ from me.
Very stress free - ChuckH
Jim was excellent . No pressure sale. Jim was very helpful. He answered all of our questions.and anticipated things we needed to know. Overall, it was a very pleasant experience.
Excellent experience with James Lavelle, Asst Servc Manager - c4319232
I went for a repair of the rack and pinion at Westboro Toyota on August 18, 2014, a cost of $996.73. I had an excellent experience in which the service advisor, assistant service manager James Lavelle, was very informative and communicative. Mr. Lavelle put in a lot of research on the vehicle’s repair, offered a shuttle from Westboro Toyota [which is amazing because the destination wasn’t near Westboro] and he went above and beyond with helping me as a customer. He was on the phone with the independent shop that gave the quote, he was communicating with the other service managers in his department and he was very professional, friendly and courteous.
Also, Westboro Toyota is the only dealership that advertises a matching price for an independent shop. Mr. Lavelle took my worries away because when I got quotes from local shops, they were too nervous and couldn't figure out how to do the repair without removing the engine from the car. Mr. Lavelle stated that Toyota knows their cars very well, and indeed Westboro Toyota far exceeded my expectations on this repair. I was nervous going in, and afterward the worries went away.
Even though I had a past situation with Duy Pham in regards to a separate incident that involved my battery, it shouldn't reflect negatively on the service department at Westboro Toyota.
Great Service - lest2004
Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here.
Bought my new Scion tC the first day I went looking. - RedCoupeDan
I've been driving my car for 16 years and did not look forward to going to a dealership to replace it. On my first day out I test drove a few cars and then found a sharp red 2015 Scion tC with less than 100 miles on it at Copeland Toyota. I've always owned American brand cars and wasn't sure about switching. The salesman Robert Burgo was pleasant to do business with and worked with me as best he could. I bought the car on my first day out looking. Robert Burgo and the rest of the people I met at Copeland Toyota did a great job getting everything squared away and me on my way in my new car. Robert is new to the dealership, but definitely an asset. Mike Burden was also a big help. Thanks guys!
Return shopper - Carol Egidio
We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and to buy two more cars there because of the great staff, good service and the ease of making a deal. When I decided I wanted a 2016 Prius, I contacted Haider and asked him to notify me when they were available. We went in to meet with him and bought the car that day. I have always hated the car buying process but not any more thanks to this gentleman and dealing with Herb Chambers dealerships (I previously owned a Smart car that I also purchased from Herb Chambers).
There is no question that we are now loyal Herb Chambers customers.
Great experience getting my new car - Antonietta Gallo
Aiman Varoqua made my experience getting my new car a pleasure, no games just very helpful with everything. We went in told him what we were looking for and he gave us a great deal no games. Everything went smooth and quick. This is the second car we get from him and we would recommend him to anyone that is looking for a car.
Great Dealer - Did thier best to get the me the best! - sivaut
I went to Bernardi looking for the best deal. Arab Al Awadi was great in showing me the new car. He understood that I did a bit of research on the car. So he explained things that are necessary and did not repeat things I already knew. He was so good in closing the deal with me.
The finance department (Hoss & Kevin) went out of thier way to make sure I get the best deal for my loan. They kept me informed all the time. Head of finance was a very nice person.
When I closed the paper work and down payment, it was the day before the thanks giving. They were closing early. So I told Arab Al Awadi that I am ok to take my car delivery the day after thanks giving. But he did not relent. He did all he can and called before thier early closure to tell me my car was ready. Wow!
And I was also pleasently surprised by thier "extra 1 year" maintenance - making it a total of 3 year. Which is something I did not find at other new england toyota dealers.
Overall, I have been more than pleased with Bernardi. They did thier best to get me the right deal and finance.
What a great place to shop - Matt
I was looking at buying a convertible. Had been to a few dealerships and was rather annoyed by the time I strolled into their lot. i walked onto the lot just to look at a few cars and had no intention of buying. Ben my salesman was awesome. Grabbed keys to cars and let me look at what ever I wanted. I ended up finding one that hadn't gone through service or recon yet. They still got the keys and let me take it for a spin.
The sales negotiation was simple. John the sales manager came right over and in about 5 minutes we had agreed on a price. No hours worth of back and forth. Just a simple negotiation.
Filled out paperwork and left a deposit so they could get everything in order. The next morning I get a call from Dave in finance. He has my loan approved and quotes me a rate. It's lower than I expect given this being a second car and my credit taking a hit with my divorce. That afternoon when I walked in to finish the paperwork, Dave met me and told me he had great news. The rate he quoted me earlier well it wasn't good enough so he made a few calls and got me an amazing rate. He managed to get me a lower rate than I have on my new truck.
The whole process was a breeze. Everyone here truely made you feel that your business was appreciated. I will only make the one criticism that while my salesman was great when I was buying the car, once the paperwork was all set he seemed to not care. I can't drop a rating on a review for one thing when there were so many great people here. I may just need a new salesman next time.
Easy experiance getting a lease - chpike
Leased a 2016 Corolla after buying a Rav4 4 years ago. Jim Stranahan was very helpful and courteous. Look forward to the 2 year service contract that comes with the lease.
AWESOME! - New Camry Owner
Sales rep Michael Prach went above and beyond to explain in detail the Toyota Camry Se that I was interested in. I had many questions. Mike knew all the answers--they were given to me
with patience in a pleasant manner. Mike provided a cheerful attitude and is a great source of Toyota knowledge. I had a very positive experience and am very pleased with my purchase. Thank you Mike and Jorge. A Great Team!
Awesome experience - bfletch
I gave an awesome rating to my experience at Orleans Toyota because the service was just that. I made phone contact initially with Ken Robinson and he went to work to find me the truck that I wanted. He called back to tell me he had the truck that I wanted and the next day I met him and we transacted the deal, I was done, and enjoying my new truck one hour later.
I thank Ken for his honest salesmanship and his follow up after my purchase. Kudos to Irene for making a mountain of paperwork seem like a mole hill.
highly recommend Boch toyota norwood - kmac
We just bought a new car there and the overall the experience "soup to nuts" was excellent. Alena was our sales person and she was the perfect blend of non pressuring, friendly but most of all extremely knowledgeable. The whole process can be very daunting and long, but it seemed as though it was seamless. Something I wouldn't expect from a large dealer. Our intention was to just test drive a hughlander that day, but because we felt we didn't need to look further is a testiment to Boch toyota and the staff and buying process. Highly recommend!
Great Purchase Experience - Adlindsay
Although I didn't purchase a vehicle today due to having to custom order, the good people at Boch Toyota South earned my respect. Edy, Ian and Mailene were pleasant, efficient and worked hard to make it happen. I'm hoping they can locate the tight vehicle for me.
Great cars Great experience - Brian S
I just bought a new 2016 Tacoma and Michael and Matt atbSullivan Brothers made the experience really easy. I have had great luck with cars I buy from Sullivan Brothers Toyota and really like the new Tacoma.
Great experience - MBerar
We purchased a Toyota Rav 4 about a month ago and had a terrific experience here. We worked with Bill Dorfman and we were very pleased with the whole process. He was very knowledgeable about the different features of the various models of Rav 4's and gave us all the information we needed to make a decision to meet our needs. There was never any pressure to buy or to influence us about which model to choose, of which we were very appreciative! We love our Rav 4 and would definitely purchase from Lexington Toyota again!
Service experience - Linda
Pleasantly surprised by service dealing with brake noise. Solved issue as of this date. Justin was informative and cordial.
All service reps were anxious to help
Professional .... Efficient ... Organized - Beth
I had a problem with my AC in my Highlander. I arrived at Haddad and was helped by Bryan Torra who explained what would be done and an approximate price.... he even went out and took a quick look before he sent it in to be serviced ( I had mentioned a mouse problem) .... I retired to the lovely new waiting room and before I knew it Bryan came to let me know it was all set.... he was very helpful and kind and professional. The price was just what he had quoted and I drove home in comfort... !!!
My Prius C from Harr Toyota - Robert M
I had my 45,000 check-up. Service attention has been essential since I drive a great deal and depend on my car getting me to where I work. Great experience, best prices around!
Attentive & Caring Service - Love My 4-Runner
I bring my 2015 Toyota 4-Runner in for timely service. Each service has been thorough, efficient and always with an emphasis on doing the procedures within an hour. This past winter I had a scheduled appointment and as I was on my way to the dealer...through the ice and snow somehow I blew a tire...can you believe I was driving in on a rim and a prayer! No problem...they took care of the servicing and the new tire all the while keeping me aware of the details of the situation. I appreciate the service reps and the staff at Lia Toyota and depend on them for their expertise and professionalism in the care of my car....which I thoroughly enjoy...go Toyota 4-Runner!
Toyota of Braintree
Internet Sales Representative
Bristol Toyota Scion
Sales and Leasing Consultant