Another successful experience! - Mollie A
We recently leased our 2nd vehicle at Toyota of Braintree and had the pleasure of working with Bob Wilfand again. Bob's professionalism and personal touch to each sale is phenomenal. You never leave feeling like you got a bad deal. Bob does everything he can to make you happy and is very honest with you. From the car selection process to the negotiation of the sale to picking up the car, Bob is detailed and very thorough in his service. I would highly recommend Bob to anyone looking to buy or lease a Toyota. We will happily be returning in the future.
HONEST SERVICE DEPARTMENT - Crisssy
I purchased my Toyota in 2013 from Falmouth Toyota, and have serviced there since. This past Winter I took my car to Naples Fl and had the 35,000 mile service there.I did NOT have a good experience with the Naples,Florida Toyota dealership and would not recommend them. I found other dealers to be less than honest when giving pricing for services. Other dealerships add on other charges for items such as "disposal, etc", even though I only had a tire rotation and front end alignment. They could not explain what the "disposal" fee was for! Apparently this is how the other dealership inflate their prices.
There were no surprises when I had the recent 40,000 mile service with Falmouth Toyota. Tayrlor Voner diligently informed me of the tire wear and advised new would be needed in the near future.
I feel much more confident with this dealership and will continue all servicing with them.
Helpful and Professional - susan 48
Everyone I dealt with was very professional. This is kind of service I get at this dealership. This is why I am a loyal customer.
Nick Fondas was great! - Andrew Smith
We worked with Nick to purchase a pre-owned Rav 4 and he was great to work with. Nick is very patient and really listens to what you have to say. He offered great advice and really knew the answer to all the questions we had about the vehicles but also about the financing and post-sales issues. He took care of all of the details and provided great post-sales support as well.
2016 Rav4 - kayla6987
Great customer service experience. Al made turning in my old vehicle, and leasing a new vehicle easy and stress free! He was extremely helpful and knowledgeable.
I have bought a 2015 Scion XB from John and earlier, and jus - MURPHY2013
Earlier this year, I purchased a 2015 Scion XB from John BERNARD, and last Saturday, Leased a 2017 Rav-4 XLE. John is an exceptional person and a great asset to your sales team, and he made my purchase decision an easy one.
Great experience - Apilotte12
I had trouble finding the right car for me for the right price. I went to Bristol Toyota and met with Sharon and she was very ambitious on finding me what I was looking for. Overall great experience, all the salesmen were very nice and respective. No one was pushy and no one made the situations stressful. When the payments came out to be too high, they did everything they could to make it a more affordable payment. Would highly recommend.
Supportive, Efficient and Friendly Service from Shane Barbat - Lindsey Whitmore
I was incredibly lucky to work with Shane Barbato on the purchase of my first car at Toyota of Greenfield! He came highly recommended by family friends who have purchased over 4 vehicles from Shane in the last 5 years, so I had high expectations...and Shane did not disappoint. I arrived at the dealership shortly before they were closing on a Thursday night, and within an hour I had test driven and made the decision to purchase an awesome 2014 Toyota Certified Pre-Owned Prius C. Shane was low-pressure, friendly, and made me feel comfortable throughout a process that was very unfamiliar to me. He explained the car's features thoroughly, explored financing options with me that met my particular needs, and STILL managed to make me laugh. I picked up the car ready to go with registration and plates just two days later. When a routine 30k mile maintenance light came on a few days after I took my new Prius home, I was able to get a hold of Shane immediately. He invited me to stop by the dealership right away, where he fixed the issue within minutes. He also ordered a container of touch up paint for a small scratch on the back of my car and is working on locating replacement fasteners for the back seat covers. These tiny details matter to me, and I was so happy to work with someone who cared enough to put the time into them. Overall, Shane has exceeded an already high set of expectations around service, availability, and knowledge. You should work with him, too!
Made it easy to decide and buy - taz
There was not a lot of "rigmarole" in getting to test drive the vehicle I wanted to, and no push to "BUY NOW." When I followed up with a question via email, even though my Sales person was on vacation that day, the Sales manager followed up with me and ultimately helped me place a hold and still get her sales person credit for the sale. I thought that was good of her as a manager. The actual paperwork process was much quicker than my previous two experiences elsewhere...not to say those places haven't improved themselves, but this was fast nonetheless. I received delivery that same day.
All went well - Marc Mannheimer
I had a heating problem and it was diagnosed after tests as simply low coolant. Everything was handled well and at no cost to me.
Great experience every time - Teresa Keene
This is my 3rd lease as well as other vehicles in my household thru Woburn Toyota and Robert Fahey. Highly recommend his no nonsense approach. Goes above and beyond.
The best you can ever ask from Dhimitri - Elena Shyta
Dhimitri sells with integrity, and he is always open and honest. I will only buy my cars from Dhmitri in the future. Love my Nissan Rogue
Awesome sales person - Atpurell
We drove from New York to purchase a used Toyota that meet our specifications. When we walked in the door we were introduced to Ricky who was gong to be our sales person. I have to say he was the most polite personable sales person I have ever dealt with. His professionalism and his courteous and respectful way made our buying experience a very enjoyable experience.
Great people, great deal, great experience! - gerryabbey
Before going to the dealership, I worked with the online sales team to find out pricing information on different vehicles so that we could narrow our search. With that, I came into the dealership and worked with John to find the right deal for my family. From start to finish, John's kindness, knowledge, and patience made this process smooth and easy. I couldn't recommend John and the rest of the team at Herb Chambers Toyota enough!
Surprisingly I bought the first car I drove. - RAV4 ladies
We went to Copeland to drive a couple of cars, not to buy. I have to say that Matt was quite the salesman, all good. He was low key, low pressure. He talked to us about what we were looking for. A RAV4 Hybrid was something we were thinking about. He picked one off the lot. It was the perfect car. His instincts were spot on. We drove it and bought it. That is extremely out of character but Matt found us just what we loved, so why drag it all out? He's a great addition to Copeland.
Great Service - lest2004
Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here.
Wale Dairo - Patriots
Wale was very kind and welcoming. He was the only salesman there that was smiling, he didn't overwhelm us and we felt right at home. He made sure we got into the right car and was not pushy. We asked for what we wanted and we received it.
We like Al's style - rjleong
We purchased a used 2011 Rav4 back in 2012 from Al Amrani. He was low-key and very pleasant, just the type of guy we prefer to deal with. No haggling involved - he asked us what price we wanted to pay, and came back in about five minutes with an acceptance, no negotiation. We, of course, immediately worried that we gave them too good a deal. Scanning the internet after the purchase, we couldn't find a comparable car offered at even close to the price we paid. Then we worried that we'd find bloodstains in the carpet, because why else would he sell this great car at such a low price? (Haven't found any yet). It is now several years later, and we are still extremely pleased with our car, with the deal, and with Al.
AWESOME! - New Camry Owner
Sales rep Michael Prach went above and beyond to explain in detail the Toyota Camry Se that I was interested in. I had many questions. Mike knew all the answers--they were given to me
with patience in a pleasant manner. Mike provided a cheerful attitude and is a great source of Toyota knowledge. I had a very positive experience and am very pleased with my purchase. Thank you Mike and Jorge. A Great Team!
Awesome experience - bfletch
I gave an awesome rating to my experience at Orleans Toyota because the service was just that. I made phone contact initially with Ken Robinson and he went to work to find me the truck that I wanted. He called back to tell me he had the truck that I wanted and the next day I met him and we transacted the deal, I was done, and enjoying my new truck one hour later.
I thank Ken for his honest salesmanship and his follow up after my purchase. Kudos to Irene for making a mountain of paperwork seem like a mole hill.
A very good experience! - DJA
Very knowledgeable salesman in Claude Augmon. Claude was friendly, and respectful, not pushy. He led us to the right used Toyota for us, explaining the service we could expect, the warrentees, and the quality safety features.
We had a very good experience. all around. We will refer family and friends to Claude for his professionalism, just as he was refered to us by a co-worker who helped his elder parents purchase a car from Claude at Boch Toyota South.
Alex Salazar - Dlat
Very nice, knowledgeable and considerate young men with excellent interpersonal skills. Made our selection as easy as possible, eagerly explained and showed us features and set ups. Very pleasant, kind and relaxed. Never felt pressure to purchase or rushed through with questions. Pleasant experience. Thank you!
Great cars Great experience - Brian S
I just bought a new 2016 Tacoma and Michael and Matt atbSullivan Brothers made the experience really easy. I have had great luck with cars I buy from Sullivan Brothers Toyota and really like the new Tacoma.
A Painless, Efficient Leasing Experience at Lexington Toyota - JRM11
From the first time we walked in to driving away with our new leased Prius was a total of 9 days, and that felt like just the right amount of time. Ed Donovan's low-key approach was just what we were looking for, and the leisurely pace at which we proceeded was very comfortable for us. He was helpful but never pushy, attentive but not pressuring - that's a great model for other salespeople to emulate. When it came time to do all the paperwork and pick up the car, Ed was unfortunately ill, but his colleague Bill stepped up and walked me through the procedure and an introduction to the car's operation that was friendly and effiicient. As an added bonus, the terms of the lease itself are also perfectly satisfactory.
Great service and attention - Nico Guidera
Working with Lia Northampton Toyota and Greg and Korin was a pleasure, they made everything easy for me to purchase a Camry, test driving several trim levels until I was satisfied and decided what was best for me, and then coming up with very fair and transparent pricing. Thanks!
They make your car buying experience a breeze - Ruth
John Obrien was my salesman. He was very professional and knowledgeable about the vehicles. He took his time and together we found the perfect vehicle.
Honest, straightforward and excellent follow through - Abe Araji
Thank you Haddad Toyota. Khalil the Sales Manager and his team did a fantastic job in choosing the right Toyota Rav4 and got us to a payment that we could afford. I've been around cars for a long time and the guys at Haddad were professional and direct in answering any questions I had. Thanks Again great car purchase.
A very happy customer.
Left blowing in the wind...... - Lynn P
I bought a new truck and my friend did that day as well. After we left we have not heard a word for them. I was on day 7 without my registration and sticker. Running on hours of becoming illegal, I had to go through phone xxxx to get someone to call me back! Don't ever leave a message because it is never returned! Friends car, her mirror fell off left a message and on day 2 of no return call! They could care less once you leave the dealership. Unacceptable!!!! No stars from me!
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