Excellent experience - Shimak58
As soon as we walked in, we were met with the most excellent of service. Everything was personalized to cater our needs, and options were fitted best. We were very pleased! Thank you so much, we look forward to continuing to do business with you.
Exemplary Dealership - esullivan
We had an exemplary experience with the purchase of my new Prius. In fact, we have bought two cars with Falmouth Toyota in the past month. Everyone who assisted with this purchase should be commended. We are a true TOYOTA family and have bought 11 cars from Westborough, MA Toyota in the past, but we recently moved to Falmouth, MA and now we will be part of the Falmouth Toyota loyal customers. Our sales person was recommended to us and we were vey pleased. He was kind, caring, professional and listened to our needs. We never felt pressured and went back to the dealer several times to drive different cars. He made us feel comfortable with our big purchase and provided details and honesty about the different cars. We will recommend this salesperson and dealer to everyone we know and we will only service our new cars here. We have already used the Service Dept. and feel the very same about the best service there as well.
Professional, Polite, Unbeatable prices - frugle_buyer
I'm an educated car buyer and did lots of research on many Toyota dealers - Dartmouth Toyota was the best Hands Down! I actually took their offer to another (closer) dealer and even they recommended to jump on this deal. competitor waas $2400 above Dartmouth's quote - and $800 below the value of my trade. Buying Experience wise, Dartmouth was above the rest as well. No pressure, just facts and advice. Tom Peasley genuinely wanted me to have the right vehicle and buying experience. Having free car washes for 3 years was just icing on the cake! If you do not at least consider Dartmouth for your next vehicle, you are doing yourself a financial injustice.
Leased 2017 Highlander Limited
Thank you !!! - Skeele1
I had the most amazing experience with then salesmen Richard ! What a fabulous guy with a great heart. Richard truly cares about the people he works with and really wants to help! Thank you for giving me another great lease experience! Thanks for giving me a "dazzling" car!
Thank you Jason Weeden as well for always making me feel comfortable and making the lease process a breeze !
What a pleasure! - Debby
Buying a car can be intimidating but Chris Davey proved that it can be a fabulous experience. Our lease was up on our Camry and we needed advice about our options. Chris put us at ease right away as he explained the choices that were available. He was honest and sincere and we knew that we could trust his advice. He explained the advantages and disadvantages of buying our current car or leasing a brand new one. We decided that it would be smarter for us lease a new car. Chris arranged for us to have a test drive, helped us through the paperwork and before we realized it, we were owners of a brand new Camry!
Our car was ready for us 4 days later and Chris had taken care of all the small, annoying details (obtaining new license plates and cancelling our insurance). Before we left the dealership, he asked Moe Nejem to show us the new car. Moe spent a great deal of time with us as he explained each of the various features of the Camry. He even helped us with the blue tooth voice recognition and set the radio stations to our favorites!
We are so grateful to our friend who recommended us to work with Chris. Buying a car was a true pleasure because Chris was at the helm.
Sharon Jorde - Tiverton
My experience with Bristol Toyota and Sharon was very positive. I appreciated the low pressure environment coupled with the thoroughness of their knowledge and experience. Sharon was very quick to respond to my questions or concerns and was always available to meet with me. I would recommend her as a Salesperson to work with and Bristol Toyota as the dealership to consider first.
All-around great experience and would highly recommend! - Satisfied Customer!
Steve did a great job finding me the car that had everything on my wish list and totally delivered a flawless experience. From first connection to finalizing the deal, Steve was able to answer all questions. I would defiantly return back to Acton Toyota for future purchases and highly recommend them if you are looking for a new car.
Service Review - therese peck
Awesome service I made the appointment last week and I was in and out before I knew it. Darren Young was very helpful and knowledgeable
Efficient! - Warren
very good experience! The drop off and pick up couldn't have gone more smoothly. It was simply some recall work but Toyota of Greenfield made the experience very pleasant without any pressure for more work than I needed for the car.
Great Experience !! - alleng
I just bought my 6th Toyota from Toyota of Watertown. My Salesman Steve Skolnick did everything in his power to make sure I was a very happy customer when I picked up the car.
it has been my experience that the group of people that work at Toyota of Watertown are made up of the highest group of professionals you could ever run accross.
from Steve and the general manager Adam Skolnick to the business manager , service manager, to the girls in the office who did all the registry work to the receptionist who greets you when you come in they are all the best you could ever ask for.
So Steve, as you can see you certainly did your job very well and I see no reason my my 7th car will also be bought there,
A Big Thanks !!!! To everyone who helped make this a great experience.
Service Excellence! - Highly Satisfied Service Customer
This service recognition is long overdue! I purchased my Toyota Siena in 2014 at the Auburn location. Over the years, Alyssa Baril has consistently represented your company and image in the most professional way. She has gone above and beyond, time after time and truly puts her customers first. I am always pleased with our interactions on the telephone and when I arrive at the Auburn dealership for service, it is always reassuring to know she is taking care of me. Good, consistent, professional customer service is something I believe everyone deserves and I recognize this with Alyssa during each customer interaction, not just my own experience. Today, Alyssa introduced me to the auto technician working on my car to help troubleshoot an issue I was having with the vehicle. Jeff Krasner was top notch when it came to his care and knowledge about the issue and the manner he handled explaining this to me was truly appreciated. These two individuals at the Auburn location are fantastic members of your team and represent Herb Chambers with class!
Helpful in an emergency - ally
I had a scary emergency with my car, and, even though the service department was busy, they took me right in and helped me with transportation.
Superb experience with Service Dept. - Patr!ots16
Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota dealeeship on Brighton Ave. in Boston. Gary was very helpful with an issue that I was having with my 2014 PriusC. He was very honest, kept in touch throughout the repair process and most of all, was very personable and professional. I would not hesitate to contact Gary again for service issues. He is a real gem!!
Dealership, Salesperson, Finance manager were AWESOME!!!!!!! - KRaben
I recently bought my very first new car, a 2017 Toyota Camry LE. I showed up on a Sunday night at 5pm (right when they close) and really had no intention of buying one that night- I intended to shop around at multiple dealerships in the area. Bryan Carney was my sales person. He sat with my father and I and stayed well past closing time to help us. He was so great. And I was a somewhat difficult customer. I had a trade in, but had never negotiated. Bryan worked with us and got us a great deal. He was funny and handsome and made me feel really comfortable. I signed a purchase and sale maybe two hours later! I couldn't believe it! All the shopping we had intended to do, and there we were buying my car at the very first place we stopped at. It was great. Then we went and met with the Business Manager, Pedro. I mean, I cannot say enough about this guy. Hilarious, very smart, so genuine. I was really impressed. He made me laugh my way right through that meeting- and I had heard deals can blow up in the business office. Not so with Pedro. I really felt like he was working alongside me and had my back, even as he went to bat for me with the banks. The next day we returned, this time with my mother in tow, and she can be a "challenging" woman, but both Bryan and Pedro were great with her, and with all three of us, which is quite the dynamic (as my parents are divorced!) and by the end of the day, the two of them had completely won me over (and oh yeah, I liked the car as well) and I owned my first new car! Honestly, if it hadn't been for these two guys, I would've likely shopped around, and there is so much competition out there, who knows if I would've come back. They made it hard to say no, and I mean that in a really good way. Actually, because they were so awesome, my father came back just three days later AND BOUGHT THE SAME CAR from them!! We both got a GREAT deal, and the cars are amazing, but we both know we can go back there anytime and ask for these gentlemen and get great, quality service from them. Truly a pleasure going to Westboro Toyota, and working with them. We will be back and I plan on sending some new customers their way! Thanks again, Kristy Raben
Easy, pleasant transaction - paula2131
We would highly recommend Atlantic. We initially reached out via email and Willmi was incredibly responsive, always answering the same business day, and was able to give us different prices/monthly payments very readily, which has not been the case in most other dealerships. This was the primary reason we opted to go to Atlantic. Michael Prach was very pleasant, friendly and answered all of our questions. At no point did we feel like we were getting a sales pitch or any pressure to make decisions. All of the other staff were friendly and helpful. Bonus points for having spaces for children.
Great Experience - 2 Highlander guy
On Sunday, April 2, 2017 my wife and I were driving north on route 24. she suggested that we stop and check out the 2017 Toyota Highlanders. We entered the dealership and were greeted by Alan Miller, Sales and Leasing Consultant. Alan showed us several Highlanders and we test drove on and loved it. We were looking for a different color. He worked with us and they located the color that we wanted. That vehicle came with a few more options that wasn't on the one we test drove.
To put it simply we bought the Highlander and couldn't be happier. This is our second Toyota Highlander we purchased from Copeland. Our 2012 has over 108,000 miles on it, and runs like its brand new.
Alan Miller and the entire team that we worked with are extremely talented and knowledgeable. I'd recommend Copeland Toyota to everyone. Be sure to ask for Alan Miller, he's the best.
Great Salesperson - Jdpaxton6
Mark Issac Howard did a great job getting us in our Toyota . Very proffessional and understanding of the customers needs. Would recommend Mark to anyone.
Awesome - Joe
Positive salesperson. Helpful and fun! She was very knowledgeable and helpful! I really liked everything about it and that's all I have to say!
Awesome Totoya Highlander Experiance - Muhammed Muksud Khan
I have an awesome experience at Orleans Toyota because the service they provided. So that second time I trade-in my Highlander-2014 to Highlander-2017. My sales person's name is Musa Safi, who is very efficient, nice and caring. He went to work to find me the truck that I wanted.
Thanking you Musa
Great and affordable deal! - Filipe Q Marques
My wife and I are expecting a girl and we were told to go to McGee Toyota in Hanover. As soon as we got there we were greeted with attention and comfort by Valdomiro. On the same day we closed an affprdable deal on a brand new Toyota Rav4 2017. I really recommend this place! I'm sure they can give you what you want and with the attention you need.
Perfect Transaction - chvman
Came here to turn in lease on Sienna and start new lease on Highlander. From my salesperson Sean to AB in finance the process couldn't have been better. Friendly and understanding of my needs and concerns. Come here first.
Customer for life - Marco1214
They where great with my needs and expectation and even though I was hard on them I got the deal I wanted and Kenny was very patient
Going the extra Mile - Jrovers
I worked with a salesman named Cowboy. He was fantastic. He made my purchase experience easy and fast. He also made arrangements for a car rental for at no charge! Ask for the The Cowboy - you won't go wrong!!
Profressional and low-stress car buying experience! - ncaouette
I just traded in a 2012 Fiesta to purchased a 2013 Ford CMax from this dealership. After reading reviews about this dealership I was very hesitant to try them, however, I'm very glad I did. I went in prepared and ready to walk away if need be. John was my sales associate and was very friendly and accommodating through the whole process. It took a lot of back and forth negotiating but in the end I got the deal I had hoped for. John was so patient and understanding through the entire experience. He worked with me to get the deal I was set on for my trade in and final price for the pre-owned ford. Car buying can be a grueling and stressful experience but I feel the folks I worked with at Sullivan Toyota made it as low-stress as it can get. Go in prepared and willing to have a friendly but firm negotiation and you can't go wrong.
Very Positive Experience - Jeep Guy 21
I decided to travel from CT to MA to do business with Haddad's for precisely one reason, Scott Keough. We first met over 20 years ago at another dealership that he worked for,and this is the 5th Jeep that I've purchased from him. While I'm not a big fan of the car buying experience, Scott has always made it very pleasant. Not only do I trust him implicitly, I consider him to be a friend which is very important. My previous vehicles were all purchased new but, I've reached a point in my life where I decided that a good one owner car was what I needed and I found exactly what I wanted at a very reasonable price. I highly recommend Haddad's and Scott.
Service on 4 runner - Spg
Greatest service ever
From the whole team
PETER servise adviser
Jay shuttle driver
And Sean GM
all worked to make my service a great experience
Thank you one and all
New Car - wyndejo
I recently purchased a new Toyota Camry from Frank C. at Lia Toyota of Northampton, MA. Everyone was so friendly and helpful. The entire experience was a breeze. I have received several follow-up calls and emails from Frank and the sales manager. I will be referring all of my friends to Lia.
They make your car buying experience a breeze - Ruth
John Obrien was my salesman. He was very professional and knowledgeable about the vehicles. He took his time and together we found the perfect vehicle.
Go anywhere else for service. - DJ
BEWARE - service department is incredibly difficult to deal with. Had an issue with a run-flat tire for a Sienna that is just several months old. First visit they "tested" the tire and said there was no issue so they reset the light...wasted 2 hours and I don't believe the tire ever came off the vehicle and when questioned they got snippy about it. Next day - light comes on again ....another visit and now they can miraculously find a leak. Of course the dealership wants a premium for a replacement tire which is nearly 80% more than any other option (Town Faire Tire, Sullivan, etc.). After some pushing they say they'll price match, but only within 20 miles. But the labor to put a new tire on is $50 bucks!!!! What sense does that make if the original tire is already off the vehicle? Then they try to hold you hostage about getting your tire back on. Seriously, go somewhere else and save yourself time (~4 hours), money, and frustration. Buying the car from this place was fairly smooth and the Sales Team was easy to work with. Service is pretty much a nightmare....can't imagine dealing with a bigger issue than a tire if this is the experience. Go anywhere else.
Service experience - Lb51811
I came in expecting just an oil change even though my maintenance light was on, and it turns out my rear brakes needed some work. Cynthia Patrick was very nice and explained the whole process for me, and was also concerned for my safety. She even managed to get me parts from the aftermarket and a $50 off coupon since I totally wasn't expecting to drop hundreds of dollars that day. I would definitely work with her again.
Toyota of Braintree
Toyota Ford of Greenfield