Purchasing a car, yikes! - Toyota of Braintree, Rock On!
Initially, I was totally shaking as I walked into Toyota of Braintree. I left feeling totally confident with my purchase. It took me a lifetime of getting taken in car dealers to find one that doesn't take you for a "ride." Toyota of Braintree was superb with helping me make wise decisions that benefitted me, not just the salesperson. I worked with Joey, he treated me with respect and made sure I got the best car that suited me as well as my budget. I walked out knowing I made the right purchase. I was calm and so relieved to find honest, sincere and compassionate salespeople. Was also very confident of their service department. That is equally if not more as important as buying a car. Since then I have heard so many other people say how happy they are with their purchase and service. Can't believe I spent a lifetime in fear of car dealers, with good reason. Thank You Toyota of Braintree! Val McCormick
Great experience - Elizabeth L Beckler
This is the second car I've bought from Steve Skolnick at Toyota of Watertown. Both times the process of buying a car was made as easy as it could be. He actually made it fun! Great experience.
We keep coming back for one reason... - K & R Murphy
We just purchased out third Toyota from the Falmouth Toyota Dealership and couln;t be happier! The team at the dealership - from sales to front office to the service team - are the best with whom we have ever dealt.
Ron Sjahfiedin treated us fairly and proved willing to work with us on all of our purchases. Our sales cycle was lengthy due to my schedule but Ron patiently hung in there with just the right amount of contact. We were looking for a Rav4 but Ron kept our options open and found us the 'perfect' car. I look forward to dealing with him again.
There was great follow-up by Matt Murphy and Peter Cavicchi that told us we were in the right place.
Used Tacoma purchase was a breeze - nmj
Had a great test drive, all my Q's were answered, negotiation was painless, finished paperwork and was able to drive away in a day. Jordan Penha was a pleasure to deal with.
They had great prices and they treat you like a person - Joe P
The sales experience was great and I had 1 small issue with car and they took it in right away and took care of it
jimmy eldean excellent sales associate - gunner
we thought it was time we purchase a new vehicle --always happy with toyota--
saw listing of what we wanted on web and met jimmy eldean at the dealership in
auburn--he was extremely helpful and courteous--made a very pleasant buying experience
would certainly recommend him as sales person to see .....peter and claudia
"Purchase of Toyota Rav4 Hybrid" - cargail
Jack Burke was extremely helpful in helping us select our new Toyota Rav4 Hybrid. He is very personable and easy to do business with. He went above and beyond for information and service. I would recommend him and Acton Toyota to anyone looking for a Toyota vehicle.
Excellent experience - Avaava00
2 years ago I went with my brother to get a car for the first time for him, Adel helps us without wasting our time he showed us with our buget the best chose and a month ago we went again to change the car again it was very helpful. He is very smart and sharp, friendly guy. I recommend him to everybody because he knows what customer wants without playing with the numbers!!
We didn't know any things about student benefit he told us about everything and gave us a very good deal. I trust him a lot:-)
Special Thanks!. - Jerry T
Overall we were very pleased with the help that we got during our visits. What we didn't like was the time it took to process the buying of the vehicle(4 hours). I am handicap and on oxygen 24/7 and got very tired doing this. Thanks to Kerry, he was able to move things along at a quicker pace.
Greenfield Toyota - NewTundra1794owner
I just purchased a 2016 Toyota Tundra 1794 with the TRD off road package from Shane Barbato of Greenfield Toyota, Greenfield Ma.
I had a very bad experience with Stephens Auto in Bristol Ct. the day before and was second guessing my purchase of a Toyota. They wanted a down payment before a test drive of a vehicle they did not even have on their lot and then told me that the truck I wanted didn't exist.
The next day I went to Greenfield Toyota. Shane and the dealership were helpful and pleasant to work with, I was able to test drive a vehicle that day, they were able to answer any questions I had and I was able to put a down payment down with the confidence that they could locate the truck I wanted at a fair price. I think that the dealership went out of their way to locate the truck I wanted across state lines in NY where other dealers told me that the truck was unavailable and they wanted to sell me what they had in stock, and in some cases not even on the lot.
Stephens Auto lost out in over 100K in sales on my truck, my friend's future purchase, and who knows how many other sales will be lost.
Even though I have not purchased any vehicles from Gary Rome in Holyoke Ma I like his quote...
'Gary, it doesn't cost anything extra to be nice. People want to do business with people they trust and feel comfortable with. We treat everyone like family.'"
Thank you Shane and Greenfield Toyota
Keep up the good work and looking to do many years of business with you.
Very Nice Job John - Prius Owner
I came in with a flat on one of four new tires. John was excellent he got me in found a solution to keep me going when the tire had to be ordered. And filed all the paperwork under my road protection plan. Good example of service, knowledge and professionalism.
Purchase of Camry - Joey
A friendly atmosphere and very competent people. I was given great explanations as well as clear alternatives with no pressure. The facility was very comfortable. I am very happy with my experience and my choices.
Best car buying experience I've ever had! - John Welch
I purchased a new 4Runner from Westboro Toyota and could not have had a better car buying experience. I was feeling a little jaded after having a terrible experience at Toyota of Braintree, but Westboro Toyota really has it all! My communications with Kyle McCann were pleasant and thorough. The no haggle pricing made everything nice and simple. Joseph Cefalo was my product specialist and walked us through the whole pressure free process. Ryan Callahan was able to get me a very fair price on my trade in. I was at the dealership for a total of 3 hours and drove away in a new car, it could not have been easier or more pleasant. I will be referring everyone I know to Westboro Toyota!
Great Service - lest2004
Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here.
Great Dealer - Did thier best to get the me the best! - sivaut
I went to Bernardi looking for the best deal. Arab Al Awadi was great in showing me the new car. He understood that I did a bit of research on the car. So he explained things that are necessary and did not repeat things I already knew. He was so good in closing the deal with me.
The finance department (Hoss & Kevin) went out of thier way to make sure I get the best deal for my loan. They kept me informed all the time. Head of finance was a very nice person.
When I closed the paper work and down payment, it was the day before the thanks giving. They were closing early. So I told Arab Al Awadi that I am ok to take my car delivery the day after thanks giving. But he did not relent. He did all he can and called before thier early closure to tell me my car was ready. Wow!
And I was also pleasently surprised by thier "extra 1 year" maintenance - making it a total of 3 year. Which is something I did not find at other new england toyota dealers.
Overall, I have been more than pleased with Bernardi. They did thier best to get me the right deal and finance.
Return shopper - Carol Egidio
We originally shopped at Herb Chambers Toyota of Boston because it was recommended by the Costco auto buyers program, we have returned for service and to buy two more cars there because of the great staff, good service and the ease of making a deal. When I decided I wanted a 2016 Prius, I contacted Haider and asked him to notify me when they were available. We went in to meet with him and bought the car that day. I have always hated the car buying process but not any more thanks to this gentleman and dealing with Herb Chambers dealerships (I previously owned a Smart car that I also purchased from Herb Chambers).
There is no question that we are now loyal Herb Chambers customers.
Excellent experience with a top salesperson - reedsox13
If you are looking for a great experience at a Toyota dealership, go to the Ira Toyota in Danvers. If you want a salesperson that doesn't pressure you and is the best in customer service, ask for Aiman Varoqua. He is the best and all salespersons should model how he works with customers.
Bought my new Scion tC the first day I went looking. - RedCoupeDan
I've been driving my car for 16 years and did not look forward to going to a dealership to replace it. On my first day out I test drove a few cars and then found a sharp red 2015 Scion tC with less than 100 miles on it at Copeland Toyota. I've always owned American brand cars and wasn't sure about switching. The salesman Robert Burgo was pleasant to do business with and worked with me as best he could. I bought the car on my first day out looking. Robert Burgo and the rest of the people I met at Copeland Toyota did a great job getting everything squared away and me on my way in my new car. Robert is new to the dealership, but definitely an asset. Mike Burden was also a big help. Thanks guys!
What a great place to shop - Matt
I was looking at buying a convertible. Had been to a few dealerships and was rather annoyed by the time I strolled into their lot. i walked onto the lot just to look at a few cars and had no intention of buying. Ben my salesman was awesome. Grabbed keys to cars and let me look at what ever I wanted. I ended up finding one that hadn't gone through service or recon yet. They still got the keys and let me take it for a spin.
The sales negotiation was simple. John the sales manager came right over and in about 5 minutes we had agreed on a price. No hours worth of back and forth. Just a simple negotiation.
Filled out paperwork and left a deposit so they could get everything in order. The next morning I get a call from Dave in finance. He has my loan approved and quotes me a rate. It's lower than I expect given this being a second car and my credit taking a hit with my divorce. That afternoon when I walked in to finish the paperwork, Dave met me and told me he had great news. The rate he quoted me earlier well it wasn't good enough so he made a few calls and got me an amazing rate. He managed to get me a lower rate than I have on my new truck.
The whole process was a breeze. Everyone here truely made you feel that your business was appreciated. I will only make the one criticism that while my salesman was great when I was buying the car, once the paperwork was all set he seemed to not care. I can't drop a rating on a review for one thing when there were so many great people here. I may just need a new salesman next time.
Great experience! - Jess913
Went in last weekend to check out the 2016 Highlanders. They didn't have the particular color I wanted but were able to see they had it coming in later in the week. No pressure to take one they already had which has was nice. Worked with Jim Stranahan who was very personable and helpful through the whole process. Dave in financing was great too. This is my 3rd Highlander from McGee and I couldn't imagine going anywhere else. I highly recommend!
AWESOME! - New Camry Owner
Sales rep Michael Prach went above and beyond to explain in detail the Toyota Camry Se that I was interested in. I had many questions. Mike knew all the answers--they were given to me
with patience in a pleasant manner. Mike provided a cheerful attitude and is a great source of Toyota knowledge. I had a very positive experience and am very pleased with my purchase. Thank you Mike and Jorge. A Great Team!
Awesome experience - bfletch
I gave an awesome rating to my experience at Orleans Toyota because the service was just that. I made phone contact initially with Ken Robinson and he went to work to find me the truck that I wanted. He called back to tell me he had the truck that I wanted and the next day I met him and we transacted the deal, I was done, and enjoying my new truck one hour later.
I thank Ken for his honest salesmanship and his follow up after my purchase. Kudos to Irene for making a mountain of paperwork seem like a mole hill.
Good experience with Boch - negcreep80
We were dreading the prospect of buying a new car, with it being our first time shopping as a family. Thankfully, we worked with Eric who made the process as easy as he could. He was friendly and accommodating and made us feel valued even on a busy day. I don't know if we could have gotten a better deal elsewhere if we had kept looking, but after speaking with him, we felt confident we did the best we could. Would definitely recommend working with Eric to anyone who finds themselves at Boch.
Great Purchase Experience - Adlindsay
Although I didn't purchase a vehicle today due to having to custom order, the good people at Boch Toyota South earned my respect. Edy, Ian and Mailene were pleasant, efficient and worked hard to make it happen. I'm hoping they can locate the tight vehicle for me.
buying and trading a truck - happycust.
I dealt with one saleperson named joe borsari never seen a manager and made a deal to my satifaction. I never felt any presure so thank you joe and sullivan brothers. I will be back.
Great experience - MBerar
We purchased a Toyota Rav 4 about a month ago and had a terrific experience here. We worked with Bill Dorfman and we were very pleased with the whole process. He was very knowledgeable about the different features of the various models of Rav 4's and gave us all the information we needed to make a decision to meet our needs. There was never any pressure to buy or to influence us about which model to choose, of which we were very appreciative! We love our Rav 4 and would definitely purchase from Lexington Toyota again!
all the information without the pressure - jimblls
I bought a new Sienna from Jerzy Bielski
Couldn't be happier with the van and Jerzy
I'm in my 50's and was very comfortable working with a salesman closer to my age
Jerzy answered every question and/or demonstrated some of the how to's
From my first visit I took close to a month to decide to buy it
Jerzy continued to answer questions more like a friend than a salesman and never tried to hurry me into a decision
I am very satisfied with the sale price of the Sienna and the trade in value I got for my old Tacoma
Professional .... Efficient ... Organized - Beth
I had a problem with my AC in my Highlander. I arrived at Haddad and was helped by Bryan Torra who explained what would be done and an approximate price.... he even went out and took a quick look before he sent it in to be serviced ( I had mentioned a mouse problem) .... I retired to the lovely new waiting room and before I knew it Bryan came to let me know it was all set.... he was very helpful and kind and professional. The price was just what he had quoted and I drove home in comfort... !!!
great purchase experience - Nick
Just bought Rav 4 hybrid from Harr Toyota and they were all great. The buying experience was quick and the information was accurate. The salesperson did fantastic and when I needed some more competitive pricing on options and warranty they worked with me to work out the numbers. The sales manager did a great job and I was happy with the deal. This is my second car from Harr, my previous purchases were from another dealer in a surrounding town. Everything was explained carefully and they took time to make sure I had no questions. Car delivery was quick and sales personnel covered everything including helping me load telephone numbers etc. My other car purchased from Harr is also serviced there and the experience has been great.
A very positive experience at Lia Toyota of Wilbraham ... - Conor Berry
Cynthia Patrick was great ... just great.
I brought in my '06 Tacoma, which had a couple of issues -- or so I thought. Turns out my old truck had a lot more problems than I had realized, and the repair bill had the potential to get quite costly.
Cynthia walked me through various options, realizing that I'm not made of money. She gave me a couple of different price ranges, including a cheaper bill that would have used either non-Toyota or used parts (can't remember the specifics), but I ultimately went with the Toyota parts to ensure my truck's overall health. It's a decade old with 125K miles on it, so it won't last forever. Or will it?
My point is simple. I could have gone to my longtime mechanic, who would have taken twice as long to fix my truck, and who would have had to order all the parts from Toyota anyway. He tends to do things cheaper than dealerships, but time is money.
Instead, I brought my truck to you guys. I was instantly at ease after talking with Cindy, who has a great way about her. She was nice, knowledgeable and helpful -- everything you could want in an employee. Give her a raise! I'm serious. This is the kind of employee you want to hold on to for the long haul.
Even though I was without my truck for a few days, Lia Toyota of Wilbraham hooked me up with a loaner car at no cost for several days, which allowed me to get to work and spared me the hassle -- and the expense -- of having to rent a car. This, I'd say, is a major selling point for working stiffs such as myself, and a major reason to consider a dealership that truly looks out for the customer.
On the whole, I'd recommend Lia Toyota of Wilbraham to any Toyota vehicle owner in the 413 area code. It's a nice, clean modern facility with amenities and a comfortable waiting room, and the service was second to none. And, oh yeah ... Kelly King was great, too! I almost forgot her. And so was the cashier who cashed me out. You have some very good folks on staff there, and I hope they receive the acknowledgement (aka compensation) they deserve.
Toyota of Braintree
Sales and Leasing Consultant
Internet Sales Representative
Bristol Toyota Scion