On 5/19/2013 10:49:39 AM kjenkins55@cfl.rr.com wrote:My car is a Toyota .........
I need to keep it running well, especially as I am about to have surgery, and a reliable vehicle is a must !
I trust the dealership ....
Friendly service ....
Ready when they say it will be ......
On 5/19/2013 10:11:52 AM Djacobs587 wrote:We went to Toyota to look at used Camrys. I was very specific about the price range I needed, the cars I was interested in etc. the salesman put me in a brand new Camry saying we could make the payments work. I asked him several times during the test drive if I was in my budget and what it would actually be per month, but he just kept saying "yup..." And would change the subject. When we got back he wanted to pull my credit ASAP even though I asked him to value my trade first. He tried giving me a b.s reason for pulling my credit and said it would not affect my score. I told him I knew it would drop at least three points and wanted to value my trade first. He kept pushing me to fill out a credit sheet until I got aggravated and told him I was not comfortable with his badgering and confirmed that the value of my trade was not obligation to buy, which seemed to change his tune bc he left to appraise it. When he got back he told me what my car was worth and that they could get me into the Camry for $150 over my budget! I was aggravated bc several times he told me it was in my budget. I asked him what used Camrys they had and he refused to show them. I asked about corolla and he said he had used but would only show me new ! We tried to leave then to go somewhere else and he would not give me my key. He kept pushing for me to take the Camry over budget and even called his boss over to try and "convince" me. My fiancé lost it and demanded my key and told him we were not going back and we left. The next day, Mother's Day, which is a Sunday btw.... Jean called my cell. I politely explained that I was at a Sunday brunch and could not talk. I asked him to cal me the next day on my lunch. He interrupted me and told me he wanted me to take the Camry and they reduced it ten dollars. I explained my budget was firm and he started yelling at me! He told me I needed to come in and take that car bc I got myself into the situation bc I wanted that car. I told him I could not talk and had to go and he kept yelling. I got mad and told him that if he put people into vehicles they could afford he would probably do better off, career wise. He got louder and told me to go somewhere and find the car I want then. I told him as the sales rep he needed to do that and if he did he could call me but otherwise I was done with him. I called his manager back, whom of which did not seem surprised by his behavior, and then went to Santa Fe Ford and bought the same Camry in budget, $10,000 less and an extended warranty. Go to Santa Fe ford and ask for Ron! Amazing sales, customer service and overall experience is not like that of any other car lot