Best car buying experience ever !!! - Jean
We were treated with respect, shown the model and options we preferred
Got a good trade in value
All in all a very good experience
Top Reviewed Specialists At This Dealership
Friendship formed - Hollyszumow56
In 2015, I was visiting my girlfriend in Williams, Az, coming from Gloversville, NY
I had just gone through a tough divorce. I was looking in NY for a new vehicle but was getting a run around.
My gitlrirbd needd an oil change before our road trip. While we were waiting she introduced me to Randy. As we got talking the conversation turned to my frustration with trying to purchase a new car. 2 hrs later: Randy was working on getting me into a brand new RAV4. 4 hrs later...... we were signing a contact and he got me into a brand new 2015 Rav limited Edition. Had the vehicle transported to NY at my job site, took my Kia Sportage in return and hold on......... there’s more to this. He also sent my girlfriend and I on an all expense paid steak dinner(it was sooooo delicious!!!!!).
So, it gets even better.......so we have kept in contact of the past 3 years on and off through Facebook.
Just last week I was back in Flagstaff and reaching out to hiim. I asked him to meet us for breakfast and lo and behold He was able to meet me.
It was a wonderful reunion and a continuous friendship for which I am grateful!!
Thank you Randy!!! You’re truly unique and trustworthy . Please visit us in New York. My door is always open to you and your family.
Holly Bens (Capparello) Szumowski
Internet Sales Manager
Car Buying Experience - Kat2468
They really made my car buying experience memorable! Will Lane is an amazing salesman, he really went out of his way to make sure I was happy and selected the best vehicle for me. Im thankful!
Koushi M. Is the best! - Ariete Family
Everytime I go to Superstition spring Honda I go straight to Koushi. He goes above and beyond for us. Best deals every time. We’ll keep coming back.
Honest and Reliable Service - cjhmom3
Chapman Honda Sales and Service Departments are outstanding. I am always treated with respect and friendliness. I have all my vehicle services done there and the services provided are always up to standard or exceeds the standards. They have never tried to sell me on a service I do not need. I have a personal service advisor, but have become acquainted with many others. They always greet me with a smile and a wave. If you're looking for an outstanding, honest service for your vehicle needs I strongly recommend Chapman Honda.
sales and leasing professional
shopping - Yee1990
Friendly and kind, very personable, interested in helping you out. Just generally a good guy. I would want him as my salesman again! Great job!
Battery/ filter replacement - Mrmac
I called ahead of my visit to State a problem I was having with my 2017 CRV, which was, I was having trouble starting my car. The Gentleman in service sId it sounds like your battery bring it in. After arriving at Honda the same person I talked to on the phone greeted me and took my car into service. Upon checking my car they replaced my batter and recommended I change my Air and cabin filter,which I did, I am very satisfied with the service I received, but most of all very pleased to deal with Jose Gonzales, I will be back.
Amazing Customer Service and quick service - Ruben1216
The customer service upon arrival is great they immediately assisted me. The Gentleman David that assisted me was very friendly and professional and the service was fast. They did an exceptional job.
Told us they would hold the car and sold it without calling! - Markw43
Below is a letter I sent to the dealer describing our bad experience.
I wanted to thank you and Steven Berg for all of your help on Wednesday. We do appreciate you putting the Accord on a courtesy hold until my son and his fiancé could talk to their bank. I didn't realize BOA wouldn't loan on a vehicle that had over 125K and they refused to make an exception even though the Honda was only over by 925 miles. I called Steven around 6:30 PM on Wednesday to let him know we still wanted to purchase the car using Prescott Honda's lenders. I did ask him to find out if we could get the price down a little more since it went from $8900 to $10,300 with tax and doc fees. He said he had left work for the day but he would get back to us the following morning. He never called. My son called Steven when he got home from work on Thursday and was told the car may have been sold. A little while later Steven called back and stated the car had been sold. I'm not sure why Steven didn't call us back Thursday morning as promised. This was my son's first Dealer experience and it certainly wasn't a pleasant first time experience.
My son and his fiancé really wanted a Toyota Camry so he asked me to go to Findlay to look at their used car selection. We didn't find anything decent on their used car lot so I told him we should stop by Prescott Honda while we were in the area. I'm not a huge fan of new/used car dealerships in the Prescott area but I have always considered Prescott Honda the best dealer in the area. I always check out your inventory and prices first but usually end up going to Phoenix dealers or private party sellers to buy my personal vehicles. I am loyal to my money and will only shop local when it makes good financial sense.
My daughter purchased her first used car from Prescott Honda several years ago and other than the credit check fiasco it was a pleasant car buying experience. My daughter paid in full with a cashier’s check from AZ State Credit Union and Prescott Honda still insisted on running a credit check claiming it was federal law which we later found out it's not. If we had walked in with a bag of cash I could understand the need to run some checks but she borrowed the money from the credit union so obviously she wasn't laundering money. The article below backs up my reasons for disputing the need for a credit check when obtaining a loan elsewhere. The Anti-Terrorism Law Doesn't Require a Credit Check. I guess most car buyers don't educate themselves on the law and believe whatever dealers tell them. I had this discussion with Mr. Berg the other day and he finally admitted that it wasn't required for transactions less than 10K but Prescott Honda's policy required a credit check for every purchase. "This is a ruse and designed to get access to the customer's credit report in order to qualify a customer to various finance sources the dealer uses." Per the article/link below.
Car Dealership Credit Report Scams and the Patriot Act.
I will not bother visiting Prescott Honda in the future...I have learned my lesson. I will certainly share my experience with anyone I know that's looking for a new/used car or a service center. I wouldn't even recommend your service department since the mechanic that performed our airbag recall left black grease on the door panels and kick panels of our Honda Civic. I did complain to the service department and they failed followed up with me. I left a negative review after that incident and I will be leaving another one for the sales department.
Great Experience - Victoria
The staff was fantastic! The sales and finance team listened to my needs and I left in the new car I wanted. I was in and out I no time.
Top notch service from Mike P - Colleen
Mike Pescatore is hands-down the best service manager in Tucson. He takes time to explain repairs, provides options, and is honest and professional. I have been with Mike for 10 years.
The best of the best - Mdbaugh
Have nothing but great things to say about Bonnie and tamarin , after a horrible experience at Gateway Chevy .... the gals over at Honda showed us what real customer service is all about ; Bonnie answered all our questions and made the process easy... Tamarin literally watched and played with our kids so we could have a stress free environment while going through the process... would 100% recommend this dealership to everyone!!! I’ll be doing more business with them soon!!
Highly Recommend Autonation Honda - mgriff9112
This is the third vehicle that I have leased from AutoNation Honda. I’ve been very happy with everyone of them. Greg Gabbin is really outstanding. He is a veteran, who knows every in and out of the car buying process. He will work with you tirelessly to get the best price for your trade and the best bottom line deal. They are all very professional there, including Victor in sales who helped support the Car leasing process and Nissa the finance manager. I highly recommend Greg (and the people at AutoNation Honda) and contacting him the next time you’re in the market for new or used car. Plus, Honda’s are great cars. So you won’t go wrong.
Kenny was amazing - Sherri63
I was in need of a reliable fair priced car. Kenny moved mountains for me! And old school customer service!!! The best thank you Kenny!!
Great Experience - Lizw
My experience at Kingman Honda was great. Everyone there was so nice and helpful. I would definitely recommend them to family and friends. Great Place!
What a nice experience for a change. - grdone1970
We came to Lawley Honda after dealing with the crooks at the auto mall dealership in Tucson. It was like day and night.From the moment we drove up, until the deal was finished was top notch.We also bought the car for almost 2000.00 dollars less than the greedy dealership in Tucson.Thanks Arnie and Jerrett, you guys rock. I will be back for my next one.
Honda of Superstition Springs
Findlay Honda Flagstaff