Great experience! - Spook
Jamie was really nice and knowledgeable about all the GM vehicles. She was always attentive to my questions. Very pleasant to work with on the purchase of the new pickup.
Top Reviewed Specialists At This Dealership
Everyone was easy to work with! - Lamont
We were on our way to another dealership, thinking we probably couldn't make a deal here, but decided to stop by anyway. These people were so nice and friendly and tried real hard to make a deal with us, and it worked. It was a comfortable deal and we never felt pressured. Thanks to Jomar Dela Pena and all the crew!
Great - Hog Rider
Matt Grice did an excellent job walking me through the entire sales process. He was diligent but not pushy, and he took the time to find out exactly what I was looking for. Antonio Gomez did an excellent job walking me through the financing process.
New Vehicle Specialist
New truck - MYRICKMAE4
Zac searched until he found the truck with the color and accessories we wanted. We weren’ t sure about the color until we saw the truck..beautiful!
New Car Manager
Ricky Jamison, Salesman - Hog Fans🐗
We met with Ricky Jamison to help us find a new or used truck. He was very professional and showed us numerous trucks, being very honest about the vehicles. Ricky was knowledgeable, patient and a joy to get to know. We feel Ricky did an outstanding job in helping us find the right truck for our family. Would highly recommend him for any prospective buyer.
I will be back. Great experience. - MEREDITHBRITTAIN
Good customer service and Daniel Richey was great and he worked with and got me want i wanted in a.suv. also good deal on trade in. Will work with him again and recommend.
Sales / Customer Service
Sales/ Customer Service
Good place to do business - LUV2DUCKHUNT
Very good dealership to do business with. We’re very helpful and will be back again. They went out of there way to make sure I didnt make a burnt run and got me in a vehicle
My Brand New 2018 Chevy Malibu - Agalia26
I want to give a huge shoutout to BULL MOTOR COMPANY and SARAH HICKS for my brand new car. I am so in love with it. You guys made it possible for me to get my brand new beautiful 2018 CHEVY MALIBU even when I thought it wasn’t Possible. I have dealt with a few dealerships and a sales person in the past but BULL MOTOR COMPANY and SARAH HICKS was THE BEST OF ALL. They gave me the car of my dreams with a payment I could afford. Thank you guys so much I couldn’t be more happier. I will highly recommend you guys to a lot of people😘.
Sales & Finance
Sales and Service are good - Robert Daniels
We have bought several vehicles here. I am a shopper but I always wind up back here for sales,service and even the body shop.
Great experience - Funlovinguy
Was very satisfied with my experience, everyone was courteous and professional. John Kirby worked at getting the best possible deal for my wife and I
Purchasing a new SUV. - nonaford123
The salesman , Henry did an outstanding. he made it possible for me to purchase the Ford Expedition.
The financial salesman, Mr. Campbell was very helpful with the signing of all of my papers.
He took the time to connect my phone properly.
Excellent - Phyllis Morgan
Good people to work with. Great service. All staff are very friendly and accommodating. Nice clean environment. Willing to work with you. Strive to have satisfied customers.
Awesome service waiting area, great sales staff - Carbuyer76
Pete is a great sales person, he worked hard to get me a great deal, but i was having health issues, so i was unable to get it.
The service area, and staff are awesome, they have free beverages while you wait, and free wifi.
I would take my car here in a heartbeat compared to other dealerships.
Fast friendly service.
Classic Chevrolet Ashdown. - JJ
Always great service , before and after the sale. Great small town feel to this dealership,! I'm in the process of upgrading vehicles now and Tommy(rev) wrinkle has been great to work with.
Great courteous and knowledgeable staff!! Very helpful - LouAnn
I came to this dealership to test drive a vehicle. The vehicle was in very good shape and the salesman Thomas was very knowledgeable of the vehicle. He took his time and went through every part of it. They worked hard to get me the deal I needed and were so very patient and kind with me. I highly recommend them and their staff!!
Great Buying Experience - madees1
SW Auto was fast and respectful of my time. They had a really good selection and I was very pleased with how good my sales associate was. They were able to get me approved and on the road in a car I love! I would recommend them to anyone!
Kevin Kidwell best salesman ever!! - Kate
I dreaded going in to buy a car, but Kevin Kidwell took such good care of me!! He listened to what I wanted and put me on the perfect car, I got a great deal, and he made the buying process easy!! I would definitely go see him, if you need a vehicle and don't wanna put up with bologna 😋
Routine Service - Roger
The dealership personnel were very courteous and go our vehicle in and out quickly on schedule. We couldn't ask for better service. Great job.
Quick service, friendly and honest - susieq125
I had dropped 10.00 in the floorboard and didn't realize it and they found the money and put it in the console. they could have kept it and I would have never known.
Nightmare - whcatty
My new (778 miles) Traverse was delivered to Russell Chevrolet December 15 for repair of collision damage. Nothing was apparently done for 3 weeks and now over 2 months later it is still not repaired and apparently nothing is happening while they wait for a $25.00 part for a 2017 vehicle which is "on backorder". The estimate originally had incorrect GM part numbers which may have been eventually corrected. I do not know what efforts have been made to obtain this part or a functional equivalent and never got any information until I started complaining to my insurance carrier and General Motors. And yet all I have been told is the part is "on backorder" and they don't know when it will be received, if ever. I have asked when it was placed on backorder and what efforts have been made to locate the part and the answer I received was "I don't know". I have never had a problem with Russell Chevrolet in the 30 years I have done business with them, but this is just a nightmare with no apparent end. Some of the blame lies with Safeco but plenty with Russell Chevrolet.
Transmission - Pwyse1
Transmission was having issues. John Bryan was very helpful. Great service and communications. Even given me something to drive while down. Even though my warranty did not cover the cost I was very pleased with service.
Service - BG
I scheduled my service through the MyChevrolet app. The appointment was quickly confirmed and my service was completed very timely with zero hassle. I also received a complimentary vacuum with the service of my auto.
Great service department. - Barbara C.
The mechanics are good to find other problems that need to be fixed soon as possible. The waiting room is so nice, and they have some good snacks.
custom service - sweetcookie
I took my car in to get a problem fixed. When it was time to pick it up I still have the same problem after I had paid them to do the job. I miss time off work because they would not give me a service car. And I still got to take my car back again with no service car and got to miss more time off work. I felt like I was treated different from other. I ask for a service car and they said it was a 2 week back up at the same time another service worker was on the phone telling a customer to bring they car in and they would have a car for them. I will not return for any service work at this location.
Not Trustworthy! - Joe321
Brought car in for a recall. They fixed that issue and damaged something else in the process. I kept getting the run around on what day to come back to get the new issue fixed. During this time waiting, I was sent a customer satisfaction survey. So I filled it out of course, I was truthful and not happy with the damaged car. I finally took the day off from work and dropped my car off for the appintment they gave me. I called later that day to get the status on my repair and they said they would not fix it because of the survey I filled out! So why do you fill out a survey if you can't handle the truth about your business!
Someone's new customer!
Labor pricing scam - Susan R Gaither
I went to their service department for an oil change and for them to change my headlight bulb. The service wasn't bad but I was charged $70 for them to change the headlight bulb. They didn't even come tell me before they did it that was what they would charge. I just got blind-sided. They have lost my business. They said it was difficult for them to change the bulb on their own brand of vehicle. What a rip!!!!
To Money Hungery and don't care about their customer - Unsatisfied costumer
Let me start by saying the extended warranty they offer and I paid an extra $1500 for is a joke.. It never covers any thing and the service center will make sure of this from what I have experienced.. The people who work in their service center doesn't have enough respect to call you to inform of what they are going to do to you car and that isn't going to be covered before they do the work.. Even after you make it very clean that you want them to call you before they do anything that will cost you money.. They even give your their word that they will call but guess what the only call you get is to inform you that your car is done and that you now owe them money because this amazing warranty that you bought wont cover the cost.. The warranty is suppost to be bumper to bumper 75000miles if anything breaks they fix it you'll never pay more them a 100$ out of pocket and that is only suppost to be if you use a company that is outside of their an approved machanic list.. Even the dealerships sells ppl is like a bunch of buzzards that hover over you and pressurer the xxxx out of you.. Filling your head with a bunch of deals that is not at all what they act like they are.. I wish I would of never bought anything from this car lot and I will never take my car back to them again! Not even for any of my services I would rather pay out of pocket then give them another dollar of my money...
went to pick up 2010 Camaro with clean carfax and... - david0815
went to pick up 2010 Camaro with clean carfax and promised everything was good. Got it home had been badly damaged and repainted all the way around, including new glass. My inspector suggested I get my money back, they gave me the run-a-around. Finally got a refund, this show they knew it was a bad deal. Could have sued these folks! if you buy a used look it over very closely.
Love My Cadillac - LMBall
They made buying the car I wanted possible. My salesman Marty Yates went above and beyond for me. Have since continued to have all certified maintenance done here also. Great Deal--Great Dealership!
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