176 California Ford Dealers

The team at the service department is always courteous. - PeterK

The team at the service department is always courteous. They finish the work and always do a great job and get it back to me in the time they say. I totally trust their opinion and the work they do!

Car was not ready as promised. - Bmbondoc

Car was not ready as promised. I was told that if they keep the car over night I get a loaner car or rental car

I had a very positive car buying experience at Fiesta - hildaiselav

I had a very positive car buying experience at Fiesta Ford in Indio! My salesman was knowledgeable and very patient.

BEST CUSTOMER SERVICE! - Happy customer

BEST CUSTOMER SERVICE!! I f you are going to this dealership to buy a vehicle- You HAVE to ask for Andrew Koesel, he is a true professional, it’s about customer service and he is THE BEST! Traveled all the way from Las Vegas to get this beautiful truck from ANDREW!🛻

I live in Idaho. - Ed

I live in Idaho. Outstanding Dealership and staff. A bucket flew out of a truck and went under my 2024 expedition last night and tore off the lower valance air dam. I went to Price Ford this morning and Albert Ramos service advisor took my car in and they removed the broken part so I could drive and inspected underside of car for damage. They didn’t even charge me. Several years ago I lost the rear differential seals on my 2011 expedition while traveling here. They took my car and repaired it under warranty and got me back on the road. If I lived here they would be my go to dealership for all service , repairs and vehicle replacement. Ed

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

We took our car into Quicklane for service and what we - raypennell

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else.

Oscar was super helpful and great at helping us. - Hisbutterfly2006

Oscar was super helpful and great at helping us. We appreciated his time. Justin has been very helpful in getting my charger.

Outstanding service experience. - SPERRIERA

Outstanding service experience. MTM transit & The City of Tracy Thanks you for this. Special thanks to my Service Advisor Debbie, Also the Service Manager for meeting with me to understand the importance of the buses for the City of Tracy and the efforts to provide paratransit service to the disabled citizens of the community.

I was very pleased with the service department at Sonora - nancy

I was very pleased with the service department at Sonora Ford. My Ford Explorer had a serious transmission problem and the service department worked very hard to fix the problem and they kept me informed about what was happening to my car..They gave me a loaner car that was great. I will continue to use Sonora Ford/ Subaru for any car service.

I scheduled service on my Explorer on the web site. - rnjdomingues

I scheduled service on my Explorer on the web site. Took it to the dealership and they took it from there. I was called when it was ready, picked it up "no fuss, no muss".

The salesman was very knowledgeable, helpful and - Tpress76

The salesman was very knowledgeable, helpful and professional. It was a very good experience, I recommend them.

I’m writing to share my recent experience with the - eulaliog2003f

I’m writing to share my recent experience with the service department at Downtown Ford, which left me concerned about their diagnostic practices and customer care. I brought in my Ford F-150 due to a check engine light and explained that the issue felt very similar to a problem I had several years ago, which had been resolved by replacing a fuel injector. After their inspection, they diagnosed a faulty fuel pressure sensor and quoted me a high price to replace it. Something didn’t feel right, so I decided to get a second opinion. The second mechanic quickly determined that the issue was indeed the fuel injector — exactly what I had originally mentioned. They fixed it promptly and at a much lower cost than what Downtown Ford was charging for the incorrect repair. I’m relieved I trusted my instincts and avoided unnecessary repairs and expenses. However, this situation could have easily cost me hundreds of dollars for a fix that wouldn’t have addressed the real problem. I believe customers should be able to trust that a certified dealership service center will conduct accurate diagnostics and take customer input seriously. I’m sharing this to help others who may be considering Downtown Ford for repairs. Always get a second opinion if something doesn’t seem right. I also hope this feedback encourages the dealership to improve diagnostic accuracy and communication with customers.

The sales rep was knowledgeable and was able to answer - mmeza521

The sales rep was knowledgeable and was able to answer all my questions. From start to finish it was very easy no pressure and no hidden fees or surprises. They were upfront about pricing. The finance manager wasn't pushy to try and get us to buy services we didn't want.

I was searching online for a used Ford Edge but couldn't - Nursekrajec

I was searching online for a used Ford Edge but couldn't find the exact model I was looking for until I found the 2024 Ford Edge at Ford of Montebello. I reached out via the site and asked for more info. Julio called and informed me they still had it and we set up an appointment for me to come in. I drove up from San Diego to see the car. When I arrived everyone was extremely friendly and said hi. Julio introduced me to Fabian who was going to go on the test drive with me. Fabian showed me the different features the Edge had and how to use them. There was a great deal on the car and it was brand new. So I told Julio and Fabian I'd take it. The whole process was easy. Julio and I discussed numbers and warranties. I signed the papers with Sandy from Finance who made the process go smoothly. She answered all my questions I had about the papers. This was one of the easiest car purchase I've made. Highly recommend this dealership.

Excellent service. - rileyvance72

Excellent service. Jason Resh and Clay Burket helped me get into exactly the f150 I needed for my price point. Great service.

I live in the Las Vegas area but my 2002 F150 popped a - lasvegasira

I live in the Las Vegas area but my 2002 F150 popped a spark plug when I was in Glendale. Star Ford knew I was from out of town and I’m certain that they overcharged me to repair the vehicle as they knew I didn’t live in the area and I had little choice, because getting the truck to another place to fix the issue would have been a logistical nightmare. The cylinder that lost the plug was right up at the front driver side of the engine and was easily accessible. Installing a helix should have taken about an hour, maybe two on the outside if the mechanic working on it was high and liked to take a lot of breaks. But Star Ford claimed that this was a 7 to 8 hour job! They ended up charging me almost $1900 to install a SINGLE HELIX. And then they had the gall to offer to change out the remaining spark plugs for an additional $600?!? What the f--- are they smoking in Star Ford of Glendale?? The service tech Sam Davis was polite and professional, but she seemed to have little sway (or little interest) in ensuring that the service manager didn’t bend me over on the charges. Star Ford is the kind of dealership that makes people not trust the automobile industry. I DO NOT RECOMMEND THIS PLACE FOR SERVICE. There are plenty of smaller mechanic shops in the area that would have done the work for less than $800 (some, a LOT less) and would have had the work done more quickly. I only wish that I had AAA take to one of those places instead. Avoid Star Ford at all costs for service. FOLLOW UP - Manny the service manager for Star Ford got in touch with me regarding my complaint and refunded a substantial amount of my payment. His decision to do that was appreciated by me and I’m thankful that he took the time to make things right. Looks like Star Ford owns up to their mistakes and they do what they can to make the customer happy. Good job, Manny!

Had a great experience buying a Ford Fusion. - Twocuttingway

Had a great experience buying a Ford Fusion. I highly recommend a salesman by the name of Mat!!! Handled everything with us! And very knowledgeable !

I must say they help me get a car even with my bad - Lakashia27

I must say they help me get a car even with my bad credit…. Thank you for working with me I really appreciate all of yall

I had a great experience at Sedano Ford. - trail2texas

I had a great experience at Sedano Ford. After waiting a long time for my special order to arrive - I was treated well by an experienced salesman, Victor Santana. He knew what to show me how my hybrid works while I was driving. The finance officer, Robert, a fellow Veteran, also showed me how my private financing was a better option than Ford’s own financing. I was under NO pressure to buy anything that I didn’t want. Dealer options were presented but it was my choice to accept. I will purchase another vehicle here if needed. Stu Strebig- Bay Park, SD

Craig in Parts was amazing. - ronbernaljr

Craig in Parts was amazing. Researched and ordered what I needed. Was super helpful, kind, patient and all with a smile. When I asked, he said he'd been doing this for 40 years. Pretty rare to find this kind of service these days. Thanks Craig and All Star Ford.

It was a positive purchasing experience. - fivemluques

It was a positive purchasing experience. Salesperson was helpful and transparent. We felt comfortable during the whole process.

the best customer service, and mr. - zaid

the best customer service, and mr.Yousif was very professional, i got the best deal very recommended, thank you guys

I bought my 24 maverick at FF and called to get a recall - kencccc

I bought my 24 maverick at FF and called to get a recall notice serviced. Aftera long wait I "ta;lked" to the service person. He could not find the records of my vehicle which I bought tere, nbot by phone number(they had called me), and not by VIN .... I could not get the service I needed ... I am still looking for a dealer to fix the recall notice.

I purchased a truck from North County Ford with 17k miles - dcburris83

I purchased a truck from North County Ford with 17k miles in late October. However, almost as soon as I took possession of the car, I noticed that there were loud squeaking noises coming from the braking system, which I did not notice on the test drive since we were not primarily in a parking lot, where the noise is most apparent. I then spent THREE solid weeks attempting to get ahold of someone, anyone who could talk to me about what kind of inspection had been done on the vehicle prior to being sold. I left a total of between 8-10 phone messages for the Sales Manager, Used Car Sales Manager, even the dealership General Manager who coincidentally were always too busy to take my call or return my messages. If I could’ve gone to the dealership, I would’ve, but I live out of state. Finally, I get ahold of a sale managers named Brad Triplett who confirmed that there was no record of the brakes having been inspected. He told me to take the car to my local Ford dealership to have them inspect and fix the brakes, so I did. Unfortunately the local dealership did not fix the entire problem at a first go. They replaced the back brakes, which were indeed low, and North County picked up the tab. However, the squeaking noise remained, and the local dealership had to replace the front brakes on a subsequent day. It was at this point, that the cowards at North County Ford, in particular sales manager BRAD TRIPLLET and service manager ALEX PEREZ decided that the fault here was with my local dealership and hence will not be paying to fix the brakes. Alex Perez in particular is an abject coward who refused to speak to me directly. Bottom line here, North County Ford sold me a practically new car, which somehow needed significant brake work the second I left the dealership. They told me they inspected the car to get me to buy it. Then they ghosted me for 3 weeks, and now is refusing to actually to help finish the repair. These people are sleazy cowards and I will never buy a car from them again, and you should not either.

Nice sales manager, M. - None

Nice sales manager, M.P. Clean, friendly environment and polite staff members. Could not come to an agreement on out-the-door price on an auto. Positive experience over all.

I spent most of my weekend shopping for a new truck and - Scott

I spent most of my weekend shopping for a new truck and found what I was looking for at Chino Hills Ford with Aldo’s help. Aldo was super helpful through the buying process and made sure to answer all my questions.

We have had repetitive issues with a new Corsair we - Linda

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER! - Gerald

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" This is what I told Brando after seeing the deal in writing at the dealership. We had discussed the deal 3 hours earlier over phone and I had to drive 2 hours to get there but because I've been damaged by every other car dealer, I was expecting the numbers to be different once I got to the dealership, as I read down the numbers, they were exactly as we discussed. Then it happened again in the finance office and I told Juan, "YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" I mentioned to them earlier, before driving to the dealership, that I did not want to purchase any additional items for the vehicle. Juan had me out of the finance office in what felt like 20 minutes. "I GOT GOOSEBUMPS", from being thoroughly listened to by everyone including Elyse..., and then, Rufus, Brando and Juan following through with exactly what I asked for. "AMAZING!"

I brought my Ford Fusion in for 2 recalls on 11/24/24f. - lechvutz

I brought my Ford Fusion in for 2 recalls on 11/24/24f. A while later the service adviser called and told me that the cars's data link connector was not communicating any information, so they would not be able to take care of the recalls until the problem was fixed. She quoted $225 for diagnosis which would go toward the cost of the repair. I declined, drove the care home, and hooked up my OBD which communicated just fine with the car's computer. So these dishonest ripoffs tried to charge to diagnose and then repair something that was not broken.