2,910 California Used Car Dealers

Had an appointment but vehicle sat for 1 hour and 30 - Tomsd2az

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left.

Great experience at Antioch Dodge. - wolfthorn.hawkridge

Great experience at Antioch Dodge. Appreciate Dean Driver and his counterparts for making things work. They understand how to not be pushy but always available to answer questions and explain features.

Thanks for the honest reliable service you provide. - res0f0uy

Thanks for the honest reliable service you provide. We appreciated the knowledgeable responses to our questions and concerns.

10K service, Typical awesome customer service and - mulbnesor

10K service, Typical awesome customer service and communication. Andrea is great! Comparable to the service I get on my Lexus

Really good dealership. - hollinsstevie

Really good dealership. Ada was nice and efficient with my time. The managers were fantastic and so was all the sales staff. Great communication from my sales rep!

I had my car serviced (oil change and tire rotation) on - bbolanis

I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475. I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.

Good treatment and attention at the dealer. - preciadosamuel

Good treatment and attention at the dealer. The workers are attentive to what you need.

Be careful of what the car salesman say in this dealer. - Jascamera2002

Be careful of what the car salesman say in this dealer. They will pull all kind of tactics to get you buy. The car salesmen told us multiple times that they will get us a 90 day payment delay with the bank, which was never something we even needed or as ask for. But that threw off our expectation of the car payment. When the payments wasn't deducted from our bank, we didn't think too much of it, we thought maybe it was the payment delay mentioned by the salesmen. Sure enough, our cars got repossessed a bit after 90 days, now we have to deal with the mess, fees, and time. Be careful buying here.

Carmax damaged the car during transport from another - review123

Carmax damaged the car during transport from another location and refused to cover any of the cost, which I understand is a corporate policy rather than a dealership policy but is a crap experience nonetheless. Didn't help that they were trying to squeeze the guy next to me on his trade-in at that same moment for some minor thing on his car. When I then I needed to order parts for said repair, dealt with the service desk who forgot to actually order them, lost all previous notes on the situation, and left me with still more administrative hassle to sort it all out. With hindsight I should have just bought new. This 1 year used car saved me about $4.5k net after the repair vs new, which was not worth it given it's not a new car and it was a poor experience. Other issues, eg front cupholders were pretty nasty, I imagine they missed cleaning because they didn't bother opening that cover, washer fluid was empty, that sort of thing, minor stuff but still more reminders that Carmax as a whole does not take pride cars they sell.

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

the best customer service, and mr. - zaid

the best customer service, and mr.Yousif was very professional, i got the best deal very recommended, thank you guys

I am here again to give an excellent review to the Desert - pryormichelle739

I am here again to give an excellent review to the Desert Auto Dealership, my sincere apologies for not showing up at the time of buying the car,nevertheless I found the Manager Sr Avi Turjerman and Manager Assistant Sr Jonathan very helpful in resolving my concerns about the car and delivery. My advice to everyone who wants a car is to be there at time of purchasing the vehicle ask questions they want to help you and ultimately to sale the vehicle. I surely recommend this dealership after all I am happy with my purchase and vehicle. Thank you to Desert Auto Dealership for every effort and support.

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.

I dealt with “JUNIOR” who had my back from start to - Richard S.

I dealt with “JUNIOR” who had my back from start to finish. He naturally helped me and supported me for four days without me feeling bugged or any hassling. On the 4th day that it took my credit union and for me to shop and find a new insurance company he remained confident and patient before I took over the keys and placed my beautiful race red Mustang GT manual into my driveway. He even checks on me from time to time and that’s the type of service Junior gives and his young self with an elderly spirit is the type of service that’s rare and just about a dying breed. Honesty, shows you the facts, will take care of noticeable in-corrections from paperwork to the vehicle. Also the rest of his team will jump in and help you and not act like they don’t care or they don’t know when you have questions just because it’s not their sale. They take care of eachother meaning they will take care of you without even knowing if you’re buying or not. This was by far the best car dealership team I just happened to stumble upon in Santa Ana and decided to stop by and I’m more than happy I did. Thank you guys at California Direct Motors Santa Ana. Please ask for Junior you guys, -Richard S. Mustang GT 5.0 new owner

First of all, I like to thank Chris he did an incredible - hillis310

First of all, I like to thank Chris he did an incredible job. Got my vehicle in and out fast, smooth and efficient. I would definitely recommend this place for anybody that’s looking to get their vehicle serviced thanks again.

This is the only place I take my car for service. - srdreams2

This is the only place I take my car for service. They never disappoint. Usually I am in and out pretty quick (about 1 hr.). This time it took a little longer (about 3 hours). My appointment was at 8 am. Eric Bejar was my service advisor. He was professional and friendly. I waited for my car on Monday. He was a great help about checking on the delay. Thank you Eric Bejar!

Brendan is an amazing sales person and I am super happy - Gotahaavet

Brendan is an amazing sales person and I am super happy with my purchase. Thank you brendan

This was the worst dealership experience I have ever had, - sparraz29

This was the worst dealership experience I have ever had, and I have purchased many vehicles. I found a car online there with an advertised price at a "good deal". I inquired via email and phone and got no response. I took the chance and drove over an hour with full intention to purchase the vehicle that day. After test driving and ready to do paperwork, they advised there was over $4,000 added on for "accessories" such as a GPS tracker, alarm, and m3 tape. Sales people were rude and unhelpful. I left and went a mile away and purchased a vehicle at a dealership that isn't deceptive.

Thank you for the great service. - work2god

Thank you for the great service. Look forward to seeing you again. Thank you. Craig.

This place is the best! - Shana

This place is the best! Samia is so awesome and took great care of me and I was able to get my dream car! Tarek was great as well. Special thanks to those two!

Subject: Transmission Assembly & Torque Converter - Meeks

Subject: Transmission Assembly & Torque Converter Replacement – Warranty Requirements and Rental Vehicle Request Date: October 9, 2025 Dear Citrus Ford Service Manager, I am following up regarding my 2022 Ford Explorer, which I purchased from Citrus Ford on September 29 under the 10-year/100,000-mile powertrain warranty. The vehicle was brought in for inspection on October 7, and I have since been informed that the transmission assembly and torque converter require replacement and that the necessary parts are currently on back order. Because this is a significant powertrain failure occurring less than two weeks after purchase, I am formally requesting written confirmation that this repair will be fully covered under the powertrain warranty and that all related maintenance and inspections will be performed to ensure the new transmission is not compromised. The following steps should be completed as part of the warranty repair: Flush or replace the transmission cooler and lines, and pressure-test or replace the radiator if integrated; verify clear flow and no debris. Drain and inspect transmission fluid for metal contamination; replace the filter and pan gasket if applicable; refill using Ford-specified transmission fluid and document type and quantity on the repair order. Inspect transmission and engine mounts for cracks, collapse, or leaks; replace as needed. Inspect driveshaft, CV joints, seals, and rear differential for vibration, imbalance, or contamination. Perform a full module scan and update/flash the PCM/TCM to the latest calibration; reset adaptive learn and complete the relearn drive cycle. Conduct a post-repair road test; document shift quality, converter lock-up, and verify there are no leaks. Provide a copy of all technician findings, the list of parts and fluids used, and the “100+ point inspection” referenced at the time of sale. Additionally, Ford has provided me with a rental vehicle during the repair period. Given the nature of the failure, the extended timeline due to back-ordered parts, and the fact that this occurred almost immediately after purchase, I am requesting that the rental vehicle be exchanged for one in the same class as my purchased Explorer — a comparable SUV with similar seating capacity and features. Please coordinate this through Ford’s rental program or your authorized rental partner. If these requirements are not met or coverage is denied without written justification, I will escalate the matter to Ford Corporate Customer Care and to the California Department of Consumer Affairs/Bureau of Automotive Repair for review and assistance. Please confirm in writing that the above items will be addressed, that the repair remains under warranty, and that a comparable rental vehicle will be provided until repairs are completed. Sincerely, Amanda Meeks-Turner

Had my doubts about shopping here as I had two previous - dadunbar77

Had my doubts about shopping here as I had two previous appts made at the Fontana location only to drive 2.5hrs one way to find out the vehicle was at another location. Took a drive and chance and was met by my guy Joel. He apologized for the mishap and assured that if given a chance, he could deliver. And boy did he ever. From start to finish, Joel did everything to get me in and out of the dealer with precision and efficiency. My son now has a new car he wasnt expecting. If you're in the market a vehicle, do yourself a favor and come here first. Everyone at CMD-Montclair will change your mind for the better re: the auto-buying experience. They know how to provide their customers with the royal treatment. Go see Joel.... you'll be glad you did!!!

I checked the inventory online and narrowed it down to - stokes

I checked the inventory online and narrowed it down to two vehicles. I contacted Garland Latta and he ran some numbers and called me back with a very fair offer. I settled on the new Sonata. The finance person had me fill out everything online and sign 80% of the documents. I live an hour from the dealership and Garland had a very nice lady deliver the car to my home and pick up the trade. I usually find the car buying process to be a pain in the ...... but Garland made it painless.

I had a great time buy a new corolla cross. - carlosaranda

I had a great time buy a new corolla cross. Mr. Alonso Cortez in sales was great he was able to find one and even keep on hold for me to show up to just look at it. He went in detail and guided me thru the corolla cross and it's safety features. Went with me with test drive and should me all the extra features and informed me about the remote unlock and lock and start using the app. Then while waiting for the finance. He would check up and let me know how everything was going roughly how much more time it would take. Then when I went to finance Mr. J.K. khilnani and Mr.Alfonso Plascencia were both fantastic. They explained all the option was even surprised that toyota offered 8yr warranty. Great option for the service plans. After going and roughly calculating the miles I would be driving and were able to fit the best plan for me and best one that would make sense to purchase. It was no pressure when selecting. It honestly was a great experience. Thru out the whole time nothing felt pressured it was like dealing with nothing but family and friends the whole time. And even before I left they made sure all my questions were answered. If anyone i know is looking for a toyota and wants better then excellent service I will be highly recommending them to visit them. And if their parts and service dept are anything like the 3 gentleman the I delt with I will be coming back here for my services and when i want to get my next toyota i will definitely be coming back here in the future.

I brought my 2014 Kia Optima SXL Turbo in for routine - Youwin!2016

I brought my 2014 Kia Optima SXL Turbo in for routine service on Tuesday, October 14th. Being it has 128k miles I advised my service advisor, Dylan, that I am not even sure if it needs anything but possibly check the brake fluid and coolant for flushes. He opened a binder and kept on pointing to a 120k service package that does both of those flushes along with an oil change and tire rotation. I stated to Dylan that I just got the air filters along with the oil change and tires rotated 3 weeks prior and to not do them but possibly the other items if needed. He called me later that day and picked up my car for the total cost of $972 to find out he ended up doing the oil change and tire rotation even though I specifically mentioned not to. 3 days later, Friday October 17th, I was driving my car and when I went to get onto the highway it spewed out black exhaust and the check engine light came on. Luckily, I was able to control my car ok to get to my destination. From there, I had it towed back to All Star Kia. Dyland called me back the next morning and stated that the coil packs and spark plugs were clogged with oil along with needing a air induction fuel system service, for another $719.32. Monday, October 27th I was driving my car and noticed I had perhaps ¼ of the power it should be and would eventually get to the speed limit it needed. I again drove my car to All Star Kia Tuesday October 18th at 730am. I called back that day at 2pm to find out my car was finally being looked at. I didn’t receive a call until Wednesday October 19th at 230pm to let me know that the actuator needs to be replaced for yet another $1239.93, bringing the total for 3 visits to $2,931.25. I told Dylan along with the service manager Jacob that my car was perfectly OK before I brought it in and suddenly, I bring it in and all these issues are happening. They both stated that it can be a “downhill effect” when you fix one thing another happens and refused to compensate me at all. Jacob did offer 10%. When I got off the phone with Dylan he stated he would be seeing me Thursday October 30th when I go pick up my car. Come to find out he was scheduled that day off and Jacob was supposed to call me at 11am for my car to be done and he didn’t call until the afternoon and I kept having to call them to follow up when they should be calling me I asked them to double check the paperwork and come to find out, the first time I brought it in, the ONLY things that were done to my car was the oil change and tire rotation, and nothing else. I stated they need to fully refund me for the full amount. They used it as credit for the last service for a total of $178.19. When I went to pick it up that Thursday I met Jacob in person and let him know unhappy I was and how much stress this has caused along with lost wages as not only do I work full time but also have a side business as well. He stated again that these things happen and all he can do is offer me 10%. I am completely and utterly disgusted with the actions of Dylan and Jacob the service manager at All Star Kia, I will NEVER ever go back there. I have emailed Kia corporate along with a few other from upper management to let them know about this as well

very nice and helped me as much as possible. - protoarellanoarmenta

very nice and helped me as much as possible. Great attitude and work ethic i would recommend!

Horrible customer service and business practices. - egask

Horrible customer service and business practices. Sold me a brand new car that was a lemon and had been in their dealership service department for months. Impossible to get any answers from them or speak to someone who will return your call. Go somewhere else.

I purchased a 2023 Audi Q3, and while I loved the sleek - csuttle

I purchased a 2023 Audi Q3, and while I loved the sleek design and performance, my experience with the dealership and the company has been extremely frustrating. After making the purchase, the company refused to provide me with a sales contract for 28 days. Upon receipt the dealership had committed fraud adding items to the due bill, adding insurance, even providing different numbers to the DMV allowing them to pocket more. Despite numerous attempts to resolve these problems through direct communication, I was left with no choice but to sue the company, which was ruled in my favor on September 10, 2024. Even after taking legal action, Audi Downtown LA still refuses to pay or take responsibility for their negligence. What was supposed to be an enjoyable experience of owning a luxury vehicle has turned into an ongoing battle. I regret having to deal with this lack of accountability and poor customer service, and I would advise others to be cautious when dealing with this dealership, especially if you expect them to stand by their word and services. Avoid at all cost, go to Beverly Hills it’s night and day difference.

My husband and I just purchased a car from STG Auto Group - MariF

My husband and I just purchased a car from STG Auto Group in Montclair, and needless to say that we were very pleased with the great customer service we receive from both of their salespeople, Eric and George, and the rest of their staff are very cordial and friendly. The loan process was top notch we got the Monthly payment that fit our budget which made this experiencing even that much better, and even though the car we purchase from them was a 2008 Lexus 350 ES I must say that it not only drive smooth, but from the exterior to the interior it was very clean, smelled clean, it also looked like a brand new car. It had only two previous owners and based on the car fax they kept it well service. My husband and I will refer to our family and friends or anyone looking to buy a high quality pre-owned car to check STG Auto Group first.

Outstanding customer service! - oldfogey34

Outstanding customer service! Service representative Christine Delmo always addresses our maintenance and repair issues often with a quick repair turnaround so that are vehicles are back in operation without delays.