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Toby was great he made the buying experience very easy... - camerondickson3
Toby was great he made the buying experience very easy and was available with every text or call. He treated me like I was a valued customer and I appreciate that.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Internet Sales Consultant
We've owned close to 60 cars during our lifetime and the... - pete.leonhardt
We've owned close to 60 cars during our lifetime and the greeting and service were the best we have ever experienced at Naples Luxury Imports!! Anna presented and explained everything in a simple and easy to understand form which made our buying decisions easy!! Buying a car always seemed to be such a complicated pushy process, but not here!! Thank you Anna!! Great job!!
Sales & Leasing Consultant
The Encore Specialist
Had a great experience with Land Rover Fort Myers in... - Brennan
Had a great experience with Land Rover Fort Myers in purchasing my recent car! Brian and Hannah were an absolute pleasure to do business with. Super helpful, kind, and informative, thanks! Would definitely recommend, and purchase my next vehicle with them as well!
I've bought a few vehicles in the last several years and... - dowzer
I've bought a few vehicles in the last several years and my experience with Tanner Kaufman was top notch. He was patient with my work schedule and gave me the space I needed to make sure I was purchasing the correct vehicle. Robbie Dereadt was also easy to deal with concerning all the final details. I would highly recommend them both. I'm looking forward to a professional experience with the service department through the life of my new I-Pace.
Sales and Lease Consultant
I had the best experience buying the new Land Rover Velar... - errolgardner
I had the best experience buying the new Land Rover Velar 2021. Alfred Fernandez-Morrell, Zac Phillips, and Rick Authur made it enjoyable. They treated me like family and gave me the information and time I needed, with no pressure to make my decision. Thanks.
Sales Executive/Encore Delivery Specialist
Great customer service - knowledgeable, friendly and... - JANETBENEDICT
Great customer service - knowledgeable, friendly and timely service - Had an 8 o'clock appointment and was out buy a little after 11 am (this was for the yearly or 10,000 mile check up and oil change.
The service was pleasant and efficient. I was treated... - MARK
The service was pleasant and efficient. I was treated fairly and was very happy with the process.
Great experience for a first timer on the world of luxury... - JoelN
Great experience for a first timer on the world of luxury vehicle ownership, the difference betwen how, for example, Ford and Infiniti handle customers that come in for service is vast... I did not have a cheap Ford it was a Explorer Limited. This visit was just for a recall and some checks while the Qx60 is still under warranty, I can only imagine what it would be for the buying experience.
Beware!! This dealership dumped a crap car on me & when I... - carlarae26
Beware!! This dealership dumped a crap car on me & when I found out I contacted them. To rectify the problem.. they basically told me I was on my own. I asked for them to buy the vehicle back from me that I had just purchased 3 months ago(of which it was in the shop for a month) and they offered me $8000 less than the sticker price of what I bought (not to mention all the taxes and fees)
Worst dealership I have ever dealt with!! Buyer Beware!!!
Norris Daniel Was absolutely a awesome service consultant... - Paige Winkler
Norris Daniel Was absolutely a awesome service consultant !
Professional and great quality of service!
Will always come back here to Jaguar of Orlando!
My experience with land Rover Jaguar Inn the last several... - Cfaustin
My experience with land Rover Jaguar Inn the last several months was the worst I have ever experienced three weeks to get an appointment after getting it a week more and then more time before they touch my cars before because of three people having Covid then they proceeded to fix my car return it to me saying that it was fixed $3 800 it was not fixed I drove it home started it the next day coolant low took it back they claimed itWas fixed it was not for $3800 I drove it home the next day it registered low coolant they did not fix it wanted to charge me another $2000 because now they said the water pump was shot they should have found that on the first go around they are absolutely the worst repair service ever
The service department it’s not good at all. I went for... - Lubelle73
The service department it’s not good at all. I went for my fist service since I bought my F-type and it felt like I owned a Kia Soul. As much as the brand wants to be known as a “luxury” brand it really is not. Jaguar of Palm Beach doesn’t even give you a loaner.. you have to wait to be picked up by, the driven to a “mom & pop” rental car place (can’t remember the name), you then give them a deposit for the rental, review the rental to make sure it does/doesn’t have scratches, then take off. By the time you get the “rental” so much time has passed, it’s almost time to return it.
Once I came back to get my car back from Service, I realized one of my “all weather” mats was missing so I told Mike (Service guy). He looked for it, couldn’t find it so he ordered me new ones… when they arrived at my house (a week later) they were not all weathered, they were the cheapest ones they could find. I communicated, yet again, with Mike and by the next day THEY FOUND MY MISSING mat. That’s when I decided to email Mike (service guy) & Brian (service manager) explaining as nicely as I could why was my experience disappointing and see what we could do to fix it, for future visits. That was about 6 weeks ago and I haven’t even heard back from Brian the manager.
The place looked and service experience was cheap, careless and no regards for my time, instead of resolving my problem, they created many more. I’m supremely disappointed and I am thinking of selling my F-Type just 5 months after buying it.
I took my car to Jaguar of Tampa and to be honest the... - jameswimbley
I took my car to Jaguar of Tampa and to be honest the quality of service is not what I would ever expect from a high end luxury brand. For starters I went to the parts window for a part had to ring the bell and still wait over 12 minutes to be greated. Second while waiting for my car from service I get in it and there is grease stains all over my interior. Not to mention the back part of my drivers side mirror comes off and nobody seems to know how it happened. I will never ever go to this store again. Not even a call from a manager to resolve my issue.
Danny send me incorrect part. I returned it back for full... - andyklepa4
Danny send me incorrect part. I returned it back for full refund but received check in the mail. Check was only for $72.21 and it was on different person name, not mine! I called their office, Danny Rizo picked up the phone. He was very rude and unprofessional, he told me "not my problem, that's what you gonna get" and hanged up the phone. I left multiple voicemails he never called me back, and when I reach him Danny disconnects the phone. Ridiculous! I will be disputing the transaction with my bank!!
If I could give zero stars I would. I went in to purchase... - xdjxtc34x2000
If I could give zero stars I would. I went in to purchase a used corvette from this dealership and I was lied to from the beginning. First I was told that the car was going in for routine maintenance before i went in so I waited two days and guess what not even the oil was changed. The car was also washed and detailed before I arrived well guess what! It wasn’t touched at all. As I closed the deal, two guys came to pick up the car from the body shop and I questioned them why and they got spooked. I spoke to my salesmen and he lied to me saying that they where lost (they where in the car so how are they lost). Anyway, I closed the deal and the next day when I washed my new car because the car detailer did a horrible job, I find 5-6 massive deep abrasions on the front bumper of the car that was not there when I did my initial walk through and test drive. Now I have a car with scratches and requires maintenance. Very trust worthy dealer here ladies and gents! Stay away!!!!
Update! After speaking to the Manager on 7/14/2021, they have decided to fix my imperfections and no cost. I will be taking the vehicle back for the paint and body work with a full detail once again. Car was picked up in 7/24/2021 and bumper was painted and it looks good but now the torque tube has a grinding rattling noise.
Took it to an Autonation Chevy to get it fixed and now they state that I have no warranty after buying the car 3 weeks ago.
Attention everyone!!! That 184638393939 point inspection they claim on proffered used vehicles is a lie! Bob Vallone the general manager has now stopped responding to my emails once I told him that Chevy Autonation would not cover the cost. No one wants to help and apparently I bought a clunker 2017 corvette from the Jaguar dealer! Do not buy here stay away!!!!!!!
Update again! 8/20/21
I have my car back after much back and forth between the two automation dealers (Jaguar and Chevy) my car was fixed and zero cost but I should have not been sold a car with defects if it passed inspections. I was asked to change my review by the store manager Bob Vallone and I will not but I will add to my review that he did make sure I was taken care of but it was at my expense of driving up to Fort Lauderdale back and forth 6 times which if the inspection was done correctly the first time then we wouldn’t have this issue. Do your research and check the vehicles multiple times before purchasing. Best of luck to you all.
Updates again! 9/4/21
So I went out to dinner and I noticed that I had a bubble in the same spot where my bumper had deep gauges that the dealer fixed and painted. The dealer did a horrible job. The paint is blistering already and it’s only been a month and a half since I purchased the car. Horrible service. I think I rathe live with it then leave the car again in the care of this dealership. Zero trust in this dealership. Don’t ever considering using this dealer for anything!!!!
I had a great experience getting my older Jaguar serviced... - jagmike45
I had a great experience getting my older Jaguar serviced at Island. The service department was fast and very professional, they really do have good Jag technicians at this dealer. I wish I could rate them higher then 5 stars!
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