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This won’t let me put less that twenty five words. The... - keranen52765
This won’t let me put less that twenty five words. The staff was courteous and nice. Now I’ll put just random words here
Top Reviewed Service Specialists At This Dealership
Spectacular service from this center on numerous... - eric
Spectacular service from this center on numerous occasions, but especially right before Christmas recently by Bill Hevel and his team. They made sure I had a safe vehicle to travel with.
Great and fast service. The service department identified... - MICHAEL M
Great and fast service. The service department identified a defect of an accessory they were installing for me and promptly resolved the issue by locating a new cover with the manufacture
Ray montero,was my sale man,can't complain about is his... - roadruner1959
Ray montero,was my sale man,can't complain about is his performance, I had a couple of issues and MR MONTERO went out of his way to fix the problems. I do recommend this Dealership,to anyone who's looking for a car.new or used. Ask for Ray Montero he will be glad to help you.
Our scheduling was difficult with our jobs the dealership... - Hey
Our scheduling was difficult with our jobs the dealership made arrangements to pick her car up for us and deliver it back to our house I absolutely love this dealership
Customer Relations Manager
I ordered cargo mats for my Acadia that we just purchased... - SouawnBenita
I ordered cargo mats for my Acadia that we just purchased ,I went in to pick them up and Alan was so helpful, and extremely courteous. He was kind enough to unbox the mats and put them in my SUV for me. So sweet!
Routine Maintenance of my 2012 Regal - wwca54
True to form Bill Hill was again pleasant,honest and very easy to work with. The maintenance was completed in a timely fashion along with a through overall inspection of the of the car. I am confident the job was done right.
Carmen Alice’s was very nice and helpful. She did a great... - PRATCLIFF
Carmen Alice’s was very nice and helpful. She did a great job getting my oil changed and fixing my front light that was out. Very good at her job. And being SAFE!!
Great service by your staff. Always a pleasure doing... - JHOLLAND051
Great service by your staff. Always a pleasure doing business with your dealership. I would highly recommend it to anyone that I know who is looking to purchase a vehicle.
J.R. is GREAT!! He has been our service department... - Amyb0120
J.R. is GREAT!! He has been our service department contact for several years and he is always cheerful, polite, and goes out of his way to ensure that we are taken care of. J. R. always listens to our concerns and does his best to make sure they are addressed and always in a timely manner. He is most definitely an asset to the TASCA service department.
The GMC service department were very efficient & friendly... - CARA5
The GMC service department were very efficient & friendly on my recent service needs to my Yukon Denali. Both the concierge service picking up my car and bringing it back serviced and clean was an excellent experience!
Service - BarbaraSibo
Excellent experience with Dick Morris GMC. Lenny was my service rep and he was very personable, professional and made me feel very comfortable leaving my vehicle there for maintenance. I am a single older lady and I had no qualms about leaving my vehicle with him to have it serviced. I live a distance from Palm Harbor but is well worth the drive to have my car maintained with them. I appreciate very much the respect and kindness I was given. Thank you, Barbara Sibo
Excellent customer service. From the arrival until the... - Will
Excellent customer service. From the arrival until the work was complete they kept me informed on the process and completed all the work professionally including handling the claim with my extended warranty company.
Arthur was wonderful person to work with. Very friendly,... - Faiman
Arthur was wonderful person to work with. Very friendly, informative, and helpful. I'd like to thank his for all his help. Thank you so much!
Sales and Leasing
First Time getting service at Sheehan - frizzo
I bought a Demo 2018 Chevy Silverado 100 year anniversary(Centennial) truck and received a recommendation from a friend to go to Sheehan. Marc Anapolsky was very thorough and reviewed my cars history with me, provided fast service and even balanced a tire free of charge. I will only get my service from Sheehan and make a point to stop and see Marc. Thank you as I only trust my vehicles to the best service dealers and Sheehan has proven themselves.
BOB JENKINS FOR PRESIDENT! What a great service team too! - TheWardFamily
We had an unfortunate thing happen recently. The air conditioner stopped blowing cool air in our 2018 Buick Encore. Living in south Florida, we weren't going to do well, even though it's winter. My husband brought the Buick in and sadly the A/C compressor was a gonner & the part had to be ordered and we found out that it was on back-order so we'd have to wait possibly a week or more! The worst part is that if it's hot out, I can't drive the Buick with no working A/C, with the windows down, while I am waiting on this part to come in because we have a 7-month old infant, and if you know anything about babies, you are aware that you can not ride around with the windows down. It effects their breathing... Anyway - I called Bob over at the Service Center of Schumacher Buick (because my hubby told me his name!) and left a msg. I left a msg. explaining we would really love to get a loaner car until the part came in and the repair was made... Bob called me the same day a little while later & didn't even ask questions, he fulfilled my request for a "loaner" vehicle! It was set up before you know it!
I ended up driving the rental that was given to us by Enterprise (also a wonderful experience, but that's for another time lol!) & for a much shorter amount of time than we thought... When Bob called me to tell me that since my husband and I worked late, and the service center closed at 5-something, Bob said he would leave the paperwork and keys to our SUV IN THE ACTUAL SHOWROOM since they're open until 8pm! WHAT A WONDERFUL IDEA! And such great customer service. And the cherry on top?!?!?! Bob said "Go ahead and leave your rental there at Buick and I will arrange for it to get taken back to Enterprise." I said "ARE YOU SERIOUS?!" He was SUPER friendly and helpful. I never got to meet him in person (hubby did) but Schumacher Buick should keep this guy on their team forever. Thanks Schumacher Buick and thanks Bob Jenkins for such class and outstanding customer service.
Kelli and Brian Ward
I purchased my 2011 Buick Regal new from Schumacher Buick... - crain.john
I purchased my 2011 Buick Regal new from Schumacher Buick and have almost exclusively used them for service and repairs
I have been very pleased and would like to say special thanks to
They have been great. They truly care about providing excellent customer service
Always willing to help - Jmomma
I haven't taken my SUV anywhere else but to Dick Norris. They are always willing to help. I appreciate the time they take to understand my concerns.
Warranty service was satisfactory. - Milner
Warranty service was satisfactory.
Service Department Manager
past history with dealership - EDANI1951
great dealership,great sales reps that why II keep coming back go Gainesville buick keep doing what you do best that what I like about Gainesville buick.....
Body Shop Advisor / Internals Advisor
quick and efficient. - gump923
They were very quick and efficient on scheduled services. But when they gave me an estimate for needed services, it was way too expensive for the work needed, so I gotta look elsewhere.
Junior Johnson is a very valuable asset for this... - LN
Junior Johnson is a very valuable asset for this dealership , he is very knowledgeable , friendly and caring with the customers . He will go an extra mile to help you to satisfy your needs or will direct you to the right direction . You can rest assured that at this dealership Junior will do his best to served you very professional with an outstanding customer service .
Call Black is awesome everyone was very nice to me show... - POOHCOX007
Call Black is awesome everyone was very nice to me show me a pretty nice truck that kept me under my budget and I will definitely recommend Carl Black to friends and family
Nail in Tire and I just pulled in with no appt. Super! - Donnawithasmile
Walked in there without an appt and Luis was FANTASTIC! Fast, Efficient, Professional, Service with a Smile and he washed my car too...Luis is GREAT!!!
Assistant Service Manager
Parts Front Counter
Great Experience! - Lance_s
Huston Cadillac is in my opinion the best Cadillac dealer around! I live in Lakeland and drive to Huston Cadillac, instead of using the Cadillac Dealer in Lakeland that is 5 minutes from my house. My service advisor Mike Hamric is extremely knowledgeable and helpful. Other local Cadillac service departments (Cannon Cadillac in Lakeland) do NOT have a knowledgeable service department. My Cadillac is under factory Warranty and the Lakeland dealer (Cannon Cadillac) has refused to fix certain items and I was turned away. Knowing this was WRONG, I went to Huston Cadillac and explained what was going on, they fixed everything for me and agreed that my issues would be covered under my factory warranty. Cannon Cadillac in Lakeland has wrongly failed me several times and it is a shame. However, in the process I found Huston Cadillac who I have never had an issue with. I am always greeted with a smile, and every person I have encountered has went above and beyond to assist me with anything I need. From now on I will always go to Huston Cadillac.
Suspicious cover up - Patricia Daniels
Had damage to right front door. Job done beautifully!!,received my car back in two days. Work sheet indicated right side passenger side. When I picked up my car on 11/28/17, back fender was damaged. I'm sure this was done at the body shop but I can't prove it. I think work sheet was changed when I left. Wish I made a copy indicating circled work to be done. I place my wallet in truck each morning and I would have seen this damage below the trunk. But its my world against the company. I should have walked around my car before leaving it. Work done at 21400 NW 2nd Ave, Miami Gardens Florida 33169 on 11/27/17 with Gaby. Other than this mishap I will always bring my damaged car to Lehman. But I learned a costly and valuable lesson. Ask for a copy with circled work on areas of your car. And do your walk around yourself. Now I have to make another costly appointment to get the area below the trunk repaired
Mrs Patricia Daniels
I am satisfied with the service I received. Christopher... - Sonz
I am satisfied with the service I received. Christopher was friendly and courteous, and kept me informed regarding the timeline for completion of the service.
Oil change - B3arclaw
Very fast. Very friendly. I would recommend this dealership to anyone in need of a quick oil change. I pleasantly surprised at the speed of service.
they kept our car three days and didn’t diagnose it... - darren573
they kept our car three days and didn’t diagnose it correctly. what a waist of time and money getting our car fixed. they refused to repair it and gave us inaccurate information. never again will i trust kelley gmc with our vehicle.
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