94 Illinois Buick Dealers

Dan was very great and helpful with anything needed! - Littledom51209

Dan was very great and helpful with anything needed! First time purchasing and they gained a lifetime customer! Thanks again to all who helped me

We have purchased 4 cars from Chad. - KBirky

We have purchased 4 cars from Chad. He has been great to work with. Excellent service!

I purchased a new Sierra with the trade of my Jeep. - cu031

I purchased a new Sierra with the trade of my Jeep. My salesman was Kyle Lopez and the sales GM Luke Sillar joined once it was time to crunch numbers. Both were great to work with, both knew the product and were able to answer all my questions. I had been looking for about 2 months so I was very familiar with the truck trims and prices as well as the value of my Jeep I traded. I am very satisfied with the final price of the truck I purchased, I also got a fair trade value for my Jeep. Both Kyle and Luke worked to cover every detail and did everything they could to make the process quick and simple. They were both honest and straightforward. As a side note, days after after the sale I returned to have some extras done by service, Kyle personally arranged the appointment and work to be done and Luke even checked in to make sure I was still happy with everything. In short, these guys were personable, professional, knowledgeable and were focused on making sure I was satisfied to the best of their ability. A tip of the hat to D'Arcy, good employees and good leadership make a huge difference! They have earned my business.

This is the second vehicle I have bought from Dralle - jm162

This is the second vehicle I have bought from Dralle Peotone. Austin was the salesman. I made several visits trying out different cars and was always greeted with a smile. He showed great patience each time I came looking for the perfect car. I bought a Chevy Trax and am happy with my choice. Great personal service.

The salesman worked hard to get me what i wanted and went - LILJAY2871

The salesman worked hard to get me what i wanted and went out of his way ,any other salesperson would of gave up ,no this guy wasnt happy until i was happy he worked with me to get me what i wanted .i definately want to refer these guys .if your wanting a vehicle you must check them out .

Very pleased with this dealer! - zrwright91

Very pleased with this dealer! Would recommend to others for sure! Very informative on warranty and rates

Probably the easiest car buying experience I’ve ever had. - blove121

Probably the easiest car buying experience I’ve ever had. Everyone was highly professional and friendly.

John Stu and Norma were all fantastic. - petehogan1099

John Stu and Norma were all fantastic. Made the process easy! Way to go you three.

I was amazed with the service and their knowledge of the - btweicht

I was amazed with the service and their knowledge of the vehicles! They made buying a vehicle super easy!

The service department is responsive, knowledgeable and - corkycorless

The service department is responsive, knowledgeable and customer focused. My most recent experience the team was very punctual. I was in at my appointment time and my truck was serviced immediately. The service representative continuously keep updated on any immediate service needs and completed all paperwork while the truck was being washed. I have been a customer for over seven years and a noticeable improvement in responsiveness is noticeable.

Micheal is amazing, He stayed late to help me and came in - gingerrhart2003

Micheal is amazing, He stayed late to help me and came in on his day off to finish off the sale! He is phenomenal, and has great character. Cares about the customers!!

Napleton offers fast, friendly, knowledgeable service and - Bchernansky

Napleton offers fast, friendly, knowledgeable service and provides information in order to make an informed decision about repairs.

Kevin was very helpful and we were able to get the - jashambo

Kevin was very helpful and we were able to get the vehicle we wanted. We had. Buyers remorse with the first vehicle we selected and he was gracious enough to help us with our new choice.

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Chuck Gasso has be nothing less than exceptional during - JIMCRUGDOCTOR

Chuck Gasso has be nothing less than exceptional during the process of the purchase of the 2001 Chevy Corvette. When I wanted additional information or additional pictures, he promptly provided them. John in finance was helpful in answering questions about sales taxes because I was shipping the car to Hawaii. I would definitely purchase another vehicle from the dealership.

The service department could use some improvement. - mumama19

The service department could use some improvement. The first time I took my Yukon XL in for an electric door lock problem, I was told they did't have the part in stock and to return in 2 days. O.K., not unusual. When I returned in 2 days, I was then informed that the wrong part was sent (after seeing the service report, I discoveted the wrong part was ordered). I was then told I would be called the next day when the correct part was received. After rearranging my schedule for the next day, I received no phone call whether or not the part came in. I called the dealership in the early p.m. and talked to the parts department and discovered the part was there all along. This was last Thursday, Friday being the 4th. I had to wait until Monday to get the repair done. A full week to get a simple repair completed seems excessive to me, all because of poor communication between the service manager, the parts department and resultant extra effort required by the customer.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Bought a 2018 Ford F-150 from Kunes CJRD on 9/16/23 with - mm19

Bought a 2018 Ford F-150 from Kunes CJRD on 9/16/23 with 14,000 miles, the truck was delivered to my house that Saturday. The following morning I discovered a serious driveline vibration, and brought the truck to our local Firestone dealer the following Monday to have the tires rotated and balanced, which was unsuccessful. In turn I brought the truck to Ford for a full inspection, where the following issues had been discovered: - Tires unevenly worn beyond ability to balance - needed replacement - Front pinion seal is leaking (would have been caught by any visual inspection) - Air charge tube is leaking oil (Powerstroke) and must be replaced - Engine had been replaced at 11,900 miles, no mention in the condition report or Carfax Sales Manager Joe has told me the dealership does not intend to reimburse me despite his promises to "make things right," and also despite my buying the dealership's extended warranty, which is not worth the paper its written on. My words to the wise, avoid buying a vehicle from this dealership. If you do, insist on inspection of the vehicle by an outside party, they clearly do not inspect or recondition used cars and trucks.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Buyer Beware! - garyb

Buyer Beware! Run From This Dealer I made the mistake of buying a used car online from this dealer. In my opinion they lied about the condition, doing any type of inspection, and have not lived up to any of their promises in 6 months, not a single offer of help. The car they sold me didn’t even have working seatbelts in all seats. I think this may even be illegal to sell a car like that. Their answer to me was that I should call some junkyards to find replacement seatbelts. The rear brake light was not working, they told me to buy a new one and they would reimburse me, to date they have not. I asked if the car had rust, I was told many times no, the car in fact has rust. The rear doors leak when it rains. The gear shifter is so loose it feels like it will fall off, they told me this is normal. And of course, the air conditioning didn’t work. These are just the major problems they refuse to address. Jim Kroll, General Manager has said the problems would be addressed but none of them ever have been. I am not alone, don’t take my word for it, see other people who have had the same experience.

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

We absolutely love this dealership! - tia_federer

We absolutely love this dealership! Phillip was so wonderful to work with, and we really admire their hard work and values! Thank you for 2 great buying experiences!

Howard Lindstrom 2017 GMC Sierra Truck Purchase. - howardlindstrom

Sam Ferrille always makes my visit very injoyable. He has great knowledge Of both products I've purchased from the Bachrodt store. Sam was very helpful going over and explaining all the options. I would recommend Sam for all my friends. I have dealt with this dealer ship over 15 years.

Just bought my 2017 Dodge Journey from Adam Hosick and I - edwardsray

Just bought my 2017 Dodge Journey from Adam Hosick and I love my vehicle, plus I love the fact they worked with me on price and their were no high pressure sales tactics to buy add ons. I will definitely be sending everyone I know there, and buying there again in the future.

Great dealership! - dugger331

Great dealership!! Dana was awesome, Always a great experience when i go to Anthem!! Keep up the great work

We just bought a 2011 silverado ltz from there today and - Tonyrawley3

We just bought a 2011 silverado ltz from there today and I'll have to say it was the easiest process I've ever had buying a vehicle. Jim, Dawn, Angel and everyone else was so nice and helpful with the deal. I would recommend this dealership to anyone. Thank you all so much!!

Best Buying Experience Ever! - Paula Green

Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!