Very relaxed experience - Gladys
This is the second car we have gotten a vehicle at Sullivan from Phil Pilny. He listened to what we wanted to have in our car and he came through with flying colors. He is a great guy and I would most definitely give his name to anyone going to Sullivan.
Buick Envision purchase - Jane
B.J. was very helpful in our purchase of our new SUV. We were lucky to buy a 2017 Courtesy Car with 3300 miles on it. We found the deal on the internet and will definitely look for a deal like that again. Vince was great at explaining the financing options.
Top Reviewed Specialists At This Dealership
Friendly - janesdogs
Curt came out while we were looking at an Escalade, was just friendly and nice. Was not pushy which everyone dislikes, and just gave us the information we needed. While taking a test drive, he mentioned that he had 2 dogs. The car was pretty much sold right then. I knew he was kind person, for taking in 2 dogs and we loved the vehicle. So we pleased both with the car and with Curt. I will buy another car from him, when the time comes.
Jeep purchase - Charis Bentrup
Scott Bice and the rest of the Kunes Sterling staff were wonderful. They were very professional and courteous. At no time did we ever feel pressured. Will definitely be back when in the market for another vehicle.
Sales Dept second to none. - SW Mike.
Chris Lahey took the time to work with me in a positive and not pushy way. Getting questions answered and closing the deal quickly and efficiently over the days it took me to decide. A very welcome change from the other dealers I have worked with that make you feel like you are in a shark tank. Third vehicle purchased at Marquardt and looking forward to the next.
IT WAS EASY... I Talked...He Listen... And He Delivered - off the bus
If your looking for a new or used Vehicle Contact..( Carl Harrington). at Rogers Auto Group...GREAT SERVICE from this Young Man There was no pressure.He showed a lot of Patience with Me and the Chicago Weather. But be careful they have Wide Selection of New and Used. So might become a Kid in Candy Store..GREAT SERVICE... Carl Harrington 4.9 stars
Best car purchase - Pat301
Minimum wait time. Ricardo was knowledgeable on the entire process. Entire dealership was friendly. Was worth the 50 mile one way drive. Will recommend to our friends
Excellent as always - Karin
We have used Rebbec as our place to purchase and service our vehicles for many years, and have never been disappointed. That level of trust, and the respect that has always been shown to all members of our family, was very important for us as we purchased our newest vehicle. We will continue to use and recommend Rebbec.
Great sale price and experience - David A
I was interested in taking advantage of the big sales advertised by GM and called a few dealerships around Chicago to verify the pricing on a new Yukon XL. The other dealers were uninterested in discussing a deal over the phone and I live too far away to just drive in and talk. Anthony at Gjovik was more than happy to help me. He was very kind and responsive. I filled in their financing information online and Anthony took care of the rest. I received a lower rate than quoted and am completely satisfied with my vehicle and experience. It is worth your time to make the drive to have people help you that are kind and professional.
Sales and Leasing Consultant
Sales and Leasing consultant
Very friendly environment - Adrienne1995
Everyone was super nice and friendly and helped me find exactly what I was looking for. They gave me a good deal and informed me about a discount from my employer I didn't know about to save me some money.
Easy experience, great customer service - Mckelly333
Made buying a new car easy and straight forward. Felt like business was appreciated. Tom was super easy to work with. Will definitely come back to buy my next car.
Awesome Experience - Richard DePuy
Met with Dave Schuch about the Buick Envision. Explained all of the different incentives as well as the vehicle itself and then let me take the vehicle overnight. Our experience with Dave and this dealership truly enhanced our buying experience.
Great custmer service! - Shelly Barker
Nick and all the staff were super friendly and helpful. We felt super comfortable and felt no pressure to buy. I would definintely recommend Nick to a friend interested in a getting a new vehicle.
Sales and Leasing Professional
Awesome above and beyond customer service from Butch, and Cl - Burt93
I saw a truck that they posted on their website for sale. I drove by to just take a look at it with no intentions on buying. I was greeted by Cliff who asked me if I was looking for anything in particular. I told him about the truck I saw and he showed it to me. He explained the previous owners, and how well taken care of it was. I told him I was looking for a pay off of my old truck and I didn't want to talk numbers until I knew what my trade in was. To my surprise not expecting to get my truck paid off Cliff and Butch came back and told me because it was the end of the month they would bump my trade.in value up by 1400$. Leading to the pay off of my truck.. to my surprise I was not even expecting that, as I stated before I was just wanted to look at numbers then with such a great deal I ended up buying a new used truck. I never would have imagined i could have got such a good deal on the truck I have always wanted. But Cliff and Butch made it happen. They were extremely helpful, and I felt after the car buying process I made new friends not someone I just bought a truck from. Cliff was extremely nice and so was Butch finding the best payments for me. Never once did I ever feel pressured. I would reccomoned anyone to go see Cliff and Butch. When I did purchase the truck I mentioned to Cliff about how it was missing the spare tire. He mentioned he was going to try and figure one out for me. To my surprise a.week later I got a call from Cliff saying he tracked down the older owner of the truck and got the spare tire for me. For me that is legendary and incredible customer service. I would have never expected such great customer service.
excellent experience - Queta
Our salesman Will Buis was very pleasant and .knowledgeable we didn't feel pressured he was interested in getting us the type of vehicle we wanted, .
General Sales Manager
Sales & Leasing Consultant
Buick encore - Debbie A Zelinski
I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you.
Great experience with JD! - Mike&Carrie
This was our second purchase from Laura’s. This second time was a great experience and we credit that to JD! (Different salesman than we had the first time) I do believe that your salesman can make all the difference. While everyone appears to be busy at Laura’s, JD did a great job working with us as we looked and decided on a vehicle. We plan to return to him in the future! We would also like to mention our appreciation of working with Joe in finance. The first time we bought a vehical there after waiting two hours to see a finance guy, he shoved the paperwork in our face and told to go back out to the waiting room and read it over. Our experience with Joe was much different. Joe answered all our questions and made the process enjoyable. We appreciate both JD’s and Joe’s hospitality and professionalism.
Oil change, tire rotation, multi PT inspection+minor warrant - McElroy
Came in fo oil Change and tire rotation an a few minor problems. There was a rattle by the drivers side door that I couldn’t pinpoint. I expected to hear from them that they could not find it. But they did find it and corrected it. Trunk lid would not open fully. Corrected it. The tech was thorough. The service advisor was knowledgeable and courteous. They even washed the car. Got all the salt off. A fantastic experience. Thank you Bill Kay.
awesome listening skills - Michelle Chavers
Tom and Jesus were great listeners and took great care I everything I needed. I couldn't be happier with the service and commitment to customer satisfaction they they provided.
The best car buying experience - Ana123
I had a wonderful time buying my car here. Very courteous, friendly and honest. In a half an hour I was done.Well worth it!
Above and beyond - Maria Catezone
The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but thanks to the great staff at Rizza Cadillac Buick GMC, my car was back in great condition after just three days. Rizza even provided me with a great loaner car while my car was being repaired. I highly recommend Rizza Cadillac Buick GMC.
New Car Manager
lExcellent in both service and customer service. - Mary Beth Brubaker
We purchased a 2017 Chevy Traverse at the end of 2017. Dana was so helpful in finding the color and features we were looking for in a new SUV. She is very friendly, helpful and knowledgeable about the products sold at Anthem. She helped me set up several of the features so when I drove out of the dealership I was all set and very satisfied. Thank you so much! Love my new ride!
Howard Lindstrom 2017 GMC Sierra Truck Purchase. - howardlindstrom
Sam Ferrille always makes my visit very injoyable. He has great knowledge
Of both products I've purchased from the Bachrodt store. Sam was very helpful going over and explaining all the options. I would recommend Sam for all my friends. I have dealt with this dealer ship over 15 years.
Amazing Experience! - Kasa Riley
Marvin is amazing! He really went above and beyond in helping find a great vehicle and making sure we were satisfied. Definitely my dealership of choice.
Outstanding, Above & Beyond in customer service! - Teacher123
I have been a customer for several years and bought the car I am driving today from them! Over the last couple of years the staff & especially the service department members have maintained my vehicle, loaned me a car free of charge for over a week ( due to a repair taking longer than expected) & always ask before doing any additional repairs (providing the exact amount I will be charged, vacume out my car, let me take home a car to "try it out over night". During my last visit for an oil change, what at first was a normal afternoon turned very stressful quickly! After my oil changed I stopped in at Cracker Barrel in Mattoon for lunch with my 6 month old daughter, as I was getting ready to put her in the car the diaper bag bumped the lock on the door, not realizing it at the time ( now my car was locked, my phone, wallet, her diapers, wipes, and bottles were all now locked inside with my keys sitting on the seat) As you might expect, my heart sank from panic that was setting in, here I was alone, with everyone I know at work, not able to help me! Without truly knowing wether they could or would be able to help me get my car open. I called the dealership & immediately they sent someone out to save me from what could have been a very bad situation. May I add again, charging me nothing! I can't express my graditude the staff for their graciousness & their professionalism!
Customer for life - tammy1019
Having been in the automobile business for 20+ years, I understand how quickly a deaerlship can lose a customer with a bad experience or how they can earn a customer for life with a good experience. This can be a service experience or a car buying experience. I am happy to say, I had a wonderfile experience. When I took my Hyundai to this dealership for service work, I could not have been happier with the outcome. Work that I had previously had done at another repair facility was still giving me trouble (after bringing it back 3 different times). So, I took my car to Fox Valley Buick since it is so close to my house. Not only was the work completed when promised, but it was done for quite a bit less money than I had paid for the same repairs prior. Mark, the service director, was wonderful. He went above and beyond to make sure that my car was fixed properly and was ready when promised. I will now bring my other 3 vehicles to this dealership for all my service needs. You have earned a customer for life.
Best Buying Experience Ever! - Paula Green
Salesman Dakota Suttles was amazing! The Green Warranty made by decision for me, Ive purchased alot of vehicles and by far this experience was the best!
Professional, personable, experienced, and fair. - Pulliam
My husband and I are very pleased with the service and overall experience we had during the purchase of our 2018 Yukon Denali XL. The staff was very friendly and Dane Zeller, our salesman, was very articulate and mindful of our needs with our purchase. We never felt rushed or pushed to buy something we didn’t want. Lighthouse is a place where you truly feel at home and are left feeling with a sense of satisfaction that is rare in the auto industry. We will be back and will most definitely share our experience. Thanks again to Dane and the Lighthouse staff.
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
they now have a customer for life - Augie
When I began looking for a new truck I asked around to see what others thoughts were on the dealerships in the area and one recomendation was Piehl motors in Princeton. I set up an appointment with Jacob Love. Jacob went above and beyond for me and I was very impressed. I have went with other dealerships in the past but Jacob love and Everyone I talked to at Piehl blew them away. They are honest and go out of their way to make sure you get the best price on the vehicle you want. I have experiences at other dealerships that were terrible and you could tell you were just another sale instead of a customer and thats not the case at Piehls as they honestly care about you the customer. They have a customer for life in me as I was very impressed with the whole staff at Piehl. It was a very enjoyable experience and pain free.
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