741 Indiana Used Car Dealers

DO NOT BUY! - egirl625

DO NOT BUY! EVER! SIGNED A BILL OF SALE. 2 DAYS AFTER THE CAR AXLE WAS BAD AND THE CAR WAS NOT SAFE TO DRIVE. THEY BRPUGHT US BACK IN BECAUSE THEY NEEDED US TO SIGN MORE PAPERS. THEY COMPLETELY CHANGED THE TERMS OF THE LOAN! WITH THE CAR IN THE SHOP WITH $1300 IN REPAIRS WE HAD TO SIGN THE PAPERS, OR GO TO ANOTHER BANK...IF WE RETURN THE CAR, THEY WILL NOT REIMBURSE US FOR THE $1300 IN REPAIRS TO MAKE THE VEHICLE SAFE TO DRIVE!! THESE PEOPLE ARE CROOKS. STAY AWAY!!!

We made an offer on a 2022 Kia Sorrento plug-in hybrid, - Ohio car buyer

We made an offer on a 2022 Kia Sorrento plug-in hybrid, only to find at the last minute that there were more than $2100 in "Accessory" fees, including an undercarriage coating we had not asked for and more than $500 in a recovery tracker. (I can understand why a dealer would want to install a recovery tracker when they're financing the car, so they will always be able to locate and repossess a car when someone has not paid their bill. But for customers who are paying cash for the car, it's completely irrelevant.) When we complained about these fees we were told that they are totally standard protections, in the best interest of the customer, etc. Very disappointing. They did apologize at least for not having mentioned anything about the extra fees until it was time to pay for the car. Another customer wound up buying it.

Great service and staff assistance. - wally41world2000

Great service and staff assistance. Our sales specialist, Patrick Gilliam was very knowledgeable and answered all our questions and any concerns. We traded a vehicle and the manager was very knowledgeable and explained value and process. Great overall service.

I dealt with salesman Tyler Francis and he was a delight - Gary

I dealt with salesman Tyler Francis and he was a delight to work with. He established a good connection on my first inquiry, sent me all kinds of information and the best part was, on the day of actually test driving, did not push me for purchase or any additional costs. I was able to make a well-informed decision without any pressure which is super appreciative. The deal was good and they met me where I needed. Highly recommend seeking out Bob Rohrman in general but if you go to the Lafayette location, ask for Tyler Francis!

This dealership upholds the highest standard when it - Fox

This dealership upholds the highest standard when it comes to buying a vehicle. They make it simple and save you time. I didn't have to haggle for a better payment or share unnecessary information before it was the right time. Jerry lead me through the purchase, he remained professional and informative. His dedication to the craft is impeccable-- he was delivering my truck while he had a newborn in the hospital. The craziest part is I SELL CARS and this was my very first purchase. I was treated with respect, was given a tour of the dealership and even got to meet the "man behind the scenes" Brad. In the finance office Alisha did not pressure me with "what if" situations. She knew her products and stood behind them only offering information and protection. I will be returning for my wife's new Highlander next year! Thank you all so much!

Sorg knows how to provide their customers with a vehicle - nickhuffer421

Sorg knows how to provide their customers with a vehicle that will fit their needs

Sales staff were great to work with. - kotcherr

Sales staff were great to work with. Jeremy Brown was very help and knowledgeable. I recommend this dealership to anyone looking to purchase a vehicle. Sales staff treated me very well.

Heart City made the process go smoothly. - cbckj

Heart City made the process go smoothly. First time ever not feeling pressured at a car dealership. Both the sales and finance personnel were pleasant and professional.

From start to finish this team made our car buying - heathernkillion

From start to finish this team made our car buying experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car located that checked all of our boxes plus some. A week later we were introduced to Holly who gave us top tier customer service and made the buying process painless. Finally we worked with Jeff to finalize things and he helped complete our purchase with the same great attention to customer service and care as the rest of the team. We absolutely love the car they found for us and feel that the low pressure / high customer care experience was second to no other car purchase we have made before.

Very easy and stress free process! - Zoe Meyer

Very easy and stress free process! Very friendly employees and good customer service! 10/10 recommend!

Excellent inventory, responsiveness and customer service. - Sri.P

Excellent inventory, responsiveness and customer service. Smooth and painless buying experience. Dominique and Omar are awesome.

Awesome Car Buying Experience - SMartin

This Dealership and my Salesman, Todd Roberts, went above and beyond to get my into 2015 Fiat. This is a dealership that cares and will go the extra mile for you. I would recommend this place to anyone that is looking to trade up into a new or newer vehicle. They got me more than I ever thought they could for my trade which helped get me into the car I wanted. They treat you like family!

Awesome service from the service department. - mannalec

Awesome service from the service department. Very professional and fast in response. Sales department was also friendly and helpful to answer any question I had.

My 2022 Ford Raptor purchase with Dan Bard at Smith Ford - Randy

My 2022 Ford Raptor purchase with Dan Bard at Smith Ford of Lowell was an exceptional experience! Dan is a very straightforward, honest, and up front guy and I have only great things to say about him and this dealership. The buying experience was top notch, Dan was very patient with me coming from out of town, the pricing and selection was far better than everyone else nearby, and the entire process was seamless. Dan even had appreciation for the great condition of a ten year old truck I traded in and the trade in value I was given was significantly higher than three other dealerships I had spoken to recently. I can't emphasize how refreshing it was to deal with a dealership that didn't play games or hide anything. Dan is a great guy and called this morning, a couple months after purchase now, to check in and see how the truck was working out and how we were doing. Title affidavits and processing paperwork arrived in my mailbox just a few days after purchase as well. This small town dealership still has the customer service many of us have known but watched fade away elsewhere. Thanks again Dan and everyone else at Smith Ford who handled this transaction. You're all great and highly recommended!

Friendly and courteous staff, they were very helpful and - sabomnim61

Friendly and courteous staff, they were very helpful and never pressured me into a sale.

After contacting them, they got back with me by the next - HotWheels44048

After contacting them, they got back with me by the next morning. I set up a time to go look at the vehicle, was greeted very professionally by Taylor and we proceeded to go look at the 2014 Explorer and test drive it. A couple of days went by and got my wife to go look at it and December 23 we bought the Explorer. Great dealership and was treated excellent. I highly recommend them.

I'm very pleased went in and spent about an hour looking - Ruben

I'm very pleased went in and spent about an hour looking around for something thanks to Tyler in the columbia city store we found what we were looking for thanks tyler

Very good about keeping in contact with me. The van ended... - Vicwth

Very good about keeping in contact with me. The van ended up not working for me. But , Chris was not pushy but understood when I said it didn’t work for me. Only problem I had was the address said Threel St and it was really Aronson. Being from out of town that took a little time.

Out of state buyer - Troy Anderson - MN buyer

Out of state buyer from Minnesota. Looked at multiple, easily 10+ GMC Sierras online, from multiple websites. Ended up using / finding my truck on autotrader. Kelley absolutely had best vehicles, from a quality perspective, and the best price, than any other dealer in US. No haggle, no surprises, gave me the most for my trade, than any other dealer. Felt absolutely comfortable with puchasing site unseen. Drove my trade from MN on a Sunday, met with Mark on Monday morning, was on my way back to MN before noon. All would not be possible without assistance from my salesperson Mark Williams and Mike Hamilton in Finance. Can't say enough good things about both, Mark and Mike are both, genuine, honest, straight shooters. If you're looking for someone you can trust I would highly recommend requesting Mark Williams, you will not be dissapointed.

Had a wonderful buying experience purchasing a Toyota - Sfalduto

Had a wonderful buying experience purchasing a Toyota Certified Used Vehicle at Bosak Toyota! Thank you for the great experience!

I was extremely tired and emotional the day I purchased - silly_lil_ang3l

I was extremely tired and emotional the day I purchased the car. I felt pushed into a purchase I was unsure of. The vehicle was a certified Pre-owned car. I was pushed quickly through paper work and not given time to read everything and had papers laid over top of papers so I could not see what I was signing, and pulled quickly away from me and told I would get copies at the end. The car I was told by Audrey had not been cleaned but while I was signing papers she would take care of that. Well the car was filthy!!! The floor mats were stained and filthy and very cheap looking and coming apart. The cameras stopped working on the car as soon as I got home. Then the key fab message popped up in the car for low battery, which are all things on the certified pre-owned checklist that should have been replaced and cleaned and thoroughly went over. I don't feel confident that the car went through the full proper INSPECTION EVEN THOUGH THEY CHECKED ALL THOSE THINGS OFF ON MY CHECKLIST THAT IT WAS COMPLETED WHEN CLEARLY IT WAS NOT DONE!! So then how do I know it was properly done at all because I can't trust the information filled out on the checklist because they checked off things that were not done, but check it off as done anyway! So now my car still needs to be fixed, which they did order the part for thanks to TJ, Jake, and Louis, but it also needs a thorough deep detailing inside and outside which I am told should might be done when I drop the car off to get the cameras parts fixed. I even tried to reach out to the GM of Bosak Nissan in Chesterton to talk about the problems I was having and I left a message on his voicemail I was never called back. When I mean filthy I mean foot prints and animal hair everywhere and sticky stuff on my light switch and door handle and many other gross things you would not appreciate putting your hands on while driving! I also had a problem with my car being left at the dealership until I could get someone to drop me off to pick it up due to I work midnights and am in the middle of a family emergency as my great uncle was in the hospital and now in hospice in Illinois and I needed to be with my family and had family coming in from out of town that I needed to be with. This is why I did not want to take the new vehicle home that day plus with Audrey saying that the vehicle had not been cleaned I wanted it to be properly cleaned but she would not take NO for an answer! But then was getting pushy in the voicemail she sent me about picking it up. Which I begged and had to pay someone to drop me off to get my old car as it still had all my sentimental things like things from my husband that had been killed in a motorcycle accident that i keep close to me for comfort in it and I was terrified that she would have it towed away with all my important cherished items!!! I would not recommend anyone ever have to go through such an experience ever and am still really upset and sad with how I was treated.

used Nissan Rouge - Dino and Virginia of south bend

Kevin was a great help when we told him what we wanted to spend that's what he showed us and did not try to sell us something out of our budget, and with no pressure. and was willing to do what was needed. we had a great experience and was very stress free. and Kara was there for any extra help that was needed. Kara and Kevin made us feel like we were out chatting with old friends during the whole experience.

My name is Tracey C. - Traceylynncoop

My name is Tracey C. Myself and my family come here regularly. Scott and Thompson Honda are amazing !! I drove here on a flat tire this morning and they got me in right away, knowing I was having a stressful morning, with this unexpected detour, they were helpful, prompt, friendly and as always, accommodating. Thank you to Scott the mechanics, behind the scenes, and all of the Thompson Honda staff. Tracey C.

Caleb was exceptionally personable, trustworthy and - eddiepete1963

Caleb was exceptionally personable, trustworthy and helpful. We enjoyed talking with him during our test drive. If we were to purchase another vehicle from here we would hope Caleb would be our salesperson again.

Tyler Amaro provided us with awesome cust. service. We... - Pam7777

Tyler Amaro provided us with awesome cust. service. We spoke on the phone and was sold on him before even meeting him. He answered all of my questions and attentive to my needs. We stayed past closing hours and he did not complain staying late and was ver accommodating. Bobby Likens our finance guy was also very pleasant and explained each form to us. When we picked up our car. Marco helped transfer everything out from our old car to our new car. I love the team work everyone displayed. Awesome job!

Always very friendly and helpful. Also willing to work... - JESSMCDANIEL

Always very friendly and helpful. Also willing to work with you, they don't just see how many vehicles they can get out the door!

I bought a 2017 jeep grand Cherokee from here from Jason - Sweetpeachypie

I bought a 2017 jeep grand Cherokee from here from Jason Gordon. He assured me that they would fix my head rest and my mirror as part of the sale. He has avoided me at all costs and after numerous attempts to call him I still get the same old excuses and that he would call me back and never does. Recently now he stated after the sale he can’t give me a new headrest even though that was the original agreement and that he would have to take one off of a trade in which I had never heard of. He said no trade ins had come in and as we were leaving the lot lo and behold there was one right in the front of the lot! I feel lied to and deceived. I would never recommend anyone to buy from here after the terrible experience I had here. They finally agreed to fix what they promised 10 months later. During that visit They told me they couldn’t fix the check engine light they made up some excuse saying it was jeep software. I took it to Tyler and authorized jeep dealer. They said no it’s a misfire pre-existing condition not a jeep software issue and I’m going to probably have to pay a lot of money to get it fixed. How this got past the initial inspection is very fishy and convienently they jerked me around long enough to make sure my warranty was expired. I am very disappointed and this whole experience has been a disaster. I would never recommend this place I feel like I was lied to cheated and swindled out of my money for a paperweight. Im going to see what options the BBB can offer me. Throughly disgusted

Had a great experience at this dealer. - Natalie A

Had a great experience at this dealer. Eddie worked hard to get my daughter the best car she could afford. He did everything be could to ensure a good experience. Five stars from us! Thanks Eddie

Our sales man Ronnie did an amazing thing and got me - stephlewis2010

Our sales man Ronnie did an amazing thing and got me approved for a vehicle that I really needed! Thanks so much

Just bought a car from here would highly recommend Kaden. - Taylor A

Just bought a car from here would highly recommend Kaden. He treated me very well and was very