22 Kentucky Toyota Dealers
Greg was so easy and nice to work with! - Hfhort2
Greg was so easy and nice to work with! Our car had to be ordered and he kept in touch the entire time. From the moment of allocation until we drove away. Honestly it’s the best car buying experience I’ve ever had and would happily send anyone to Greg & Toyota of Frankfort!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Very helpful , very professional, great selection, this - Mike
Very helpful , very professional, great selection, this was my 7th purchase and I am very pleased
Master Toyota Sales, Leasing & Internet Sales Professional
Excellent service. - coryhighfield
Excellent service. I had an oil change and tire rotation. Plus, they fixed an issue in the wheel well.
New Car Sales
Master Certificate New Car Sales Consultant
We leased a RAV4 2022 as well as had Toyota of Murray’s - Blenda B Chapman
We leased a RAV4 2022 as well as had Toyota of Murray’s service depart do a complete service on my husbands Tiyita truck, 2006.
We couldn’t ask to work with anyone nicer and more accommodating than Brock Crouch and staff in finance and in the service area. They even provided a car while they worked on my husbands car. We truly appreciate this particular dealer. We live in another town but choose to do business at Toyota of Murray.
Al & BLenda Chapman
Highly recommend - they are easy to work with! - rv92
Highly recommend - they are easy to work with! Everyone we worked with - from John to Craig - was so helpful and responsive. They were also one of the few Toyota dealerships to offer good pricing.
Green's Service Dept has taken care of my 2007 Camry ever - mmceuen
Green's Service Dept has taken care of my 2007 Camry ever since I purchased the car. They are helpful, professional, and always explain exactly what the car needs or what work has been done on it during a service visit. Excellent department with great customer service!
This dealership was the best I’ve dealt with. - DWainscott
This dealership was the best I’ve dealt with. Austin,Selina, and Kelly were all exceptional.
I had an appointment for an oil change. - smitty
I had an appointment for an oil change. I did not have to wait, friendly, professional and I had a coupon.
Shocked! - Jpink8082
Shocked! POOR customer service via our recent EMERGENCY stop by the Somerset Toyota Service Department!!!
Terrible to work with. - Karm6
Terrible to work with. Wasted three hours of my time and changed it all at the very end. Would not recommend!
ready Rob was best salesman ever he's Gotshall for all - mholman
ready Rob was best salesman ever he's Gotshall for all your needs see him
Just left here, having nearly completed a purchase. - Avoid at all costs
Just left here, having nearly completed a purchase. BUYER BEWARE. Everything about this place is SHADY. Financial guy kept throwing docs at us to sign. When we refused the extended warranty, he verbatim told us "Have you ever owned a jeep before? Good luck with that". Further into the document signing, he insisted the warranty state "As Is", even though the car was a year old and only had 11k miles. When we inquired why the factory warranty wasn't specified like every other vehicle we've ever purchased, he looked at us like we had 2 heads and told us that wasn't on them, we needed to read the car manual, and we "Had taken it for a test drive, and we didn't get into the glove box and read the entire manual?". Um, no. Who reads the entire manual on a test drive? We suggested getting the manual so we could read it before we continued. He said "That's not how I do it, we sign the documents first." Again, um no. SHADY SHADY. Again we insisted. At which point the sales manager came in and stated they would not put anything except "As Is". We relayed our concerns at what the financial guy had said, which he totally denied. I asked if he was calling me a liar, to which he responded "Yes I am." THE FINANCIAL EMPLOYEE LITERALLY CALLED ME A LIAR. Is that a new kind of sales pitch???? We purchase vehicles regularly, and I would NEVER BUY FROM THIS DEALERSHIP. Ever. You know all those stereotypes of used car dealerships? I believe they originated with Marshall Dry Ridge Toyota. Good luck if you buy there.
Picketed - Sick
Pocketed monies I paid for services. I'm not even positive that the services were even completed. Services were not always recorded on Toyota. Many years,I only had 1 service recorded. I have service receipts which show oil change and tire rotations at least 2 times a year if not 3. What's happened with the monies that were paid? Sad to think that this only affected me starting June 2006. How many countless others were screwed prior to that time and until the Feds got them in April 2017? All I can say is that Karma is a xxxxx. Wait for it!
Ricky Janes did a great job of explaining about the Rave... - Hilda
Ricky Janes did a great job of explaining about the Rave 4 we were planning to buy and kept us informed as to when it would be shipped from factory .Pleased with purchase.!!!!😄
Beyond our expectations - Zach.bertram
We purchased a 2017 Honda Pilot from Watermark. We are located in the Indianapolis area and Joe and the rest of the Watermark team did a fantastic job helping us evaluate the car from long distance. When we came to look at the car it was better than expected! We got a great price on the Pilot and a very good value on our trade in vehicle. Even better - when I got the Pilot back to Indy, I found a small issue that I had missed when reviewing the vehicle. A day later, Joe reached out to me from Watermark to see how the drive home went with the Pilot. When I told him about the problem I found, the immediate response was to take the vehicle to Honda, have it fixed, and Watermark would reimburse me for the cost. A few weeks later, all is fixed and Watermark covered the costs. We are beyond impressed with Watermark’s service and will look there first for our next vehicle!
Amazing Experience! - Kristie
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
Awesome sales & service team! Walters Toyota provides the... - natoshia
Awesome sales & service team! Walters Toyota provides the best customer service upfront, and the sales team ensures you get the best price available, while making the process easy. Highly recommend this dealership for your car purchasing needs!
We have purchased two cars in two years and used Brian... - Thill1993
We have purchased two cars in two years and used Brian both times. He is not pushy but listens and tries to get exactly what we ask for. I would recommend him to all my friends and family.
Great Cooperation - James and Terry
I did a lot of car shopping by phone. Robert Howell was 100% true to his word! My wife and I are retired senior citizens. Unlike some dealers who wanted to play games, Robert and the staff at Mann Toyota made the trade and purchase easy. I would recommend Mann Toyota and especially Robert Howell. Myron was very helpful explaining functions on our car.
After shopping around, BEST deal, car & experience at Huber! - Mary S
We researched and shopped around for weeks for a Honda. We visited 3 other dealerships. Nothing compared to Huber's prices, quality, and knowledge. We got a great car for a great price. We've been driving it for several months and it runs perfectly. Our mechanic verified that it's a good car. The buying process was easy. Mr. Huber is very professional, knowledgeable and honest. We will buy all of our future cars from Huber.
Bait and switch artists - Lexrehabtech
Bait and switch artists. First, the dealer has had the vehicle that I found on their website today (4/30/16) since late January 2016, and they have no price listed on their website. So I call and talk to Angie, who tells me the price is 21,900. She tells me on the phone that it has a roof rack, which was confirmed by pictures on their website. When I got there after driving down from Lexington, she told me it was actually 22,900 because they just added the roof rack. I made an offer based on what she told me on the phone, but they would not negotiate because now it had a $1000 roof rack added. Buyer beware. UPDATE: The dealer has contacted me and accepted my offer. If they follow through I will return here and substantially change my review.
Salesman did not respond to my questions, or concerns - BJ
Salesman did not respond to my questions, or concerns about the vehicle. Showed no interest.
Toyota of Louisville
Assistant Service Manager
New Car Finance
New Car Sales Manager