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Great service - Jbramb
Tyler was great to work with. He made this process simple and he took time to explain everything each step of the way. I would definitely recommend him to others.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Fantastic Experience - roozak
From the moment we showed up to the dealership the staff was friendly, attentive and not overbearing. Brandon was very knowledgeable on all the features of the vehicle. There were no awkward moments throughout the entire process. We recommend Toyota of Somerset for any vehicle purchase and will continue our business there in the future.
Awesome Experience!! - HappyFam
We are repeat customers!! We bought our first Sienna from them 13 years ago and we brought it back and traded it in on a new 2020 Sienna and could have been happier!!
Master Toyota Sales, Leasing & Internet Sales Professional
Joey Banbel - Chrislxg
Joey Banbel has been an outstanding leader,friend, and extraordinary person overall. He can cook also. Despite his non-basketball skills, he makes up for that by being a funny dude.
Internet Sales Manager
fair deal - frito
I purchased a one timer owner trade in and John Sandlin did a good job. He was honest and fair and delivered on the promises made when the vehicle was purchased
Pre-Owned Car Sales
Master Certificate New Car Sales Consultant
New Car Sales Associate
After shopping around, BEST deal, car & experience at Huber! - Mary S
We researched and shopped around for weeks for a Honda. We visited 3 other dealerships. Nothing compared to Huber's prices, quality, and knowledge. We got a great car for a great price. We've been driving it for several months and it runs perfectly. Our mechanic verified that it's a good car. The buying process was easy. Mr. Huber is very professional, knowledgeable and honest. We will buy all of our future cars from Huber.
Amazing Experience! - Kristie
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
Great service - Ken113058
Thankful for a place where we can take our vehicle to and know we are getting the best service for the money. Also for a place that appreciates your business and treats you like a friend.
You can't find a better place to buy or service a car! - Julie W
Everybody at this dealership goes out their way to give good service and make it a pleasant experience -- the sales team, the finance department and the service department. I purchased a Prius here five years ago and just purchased a beautiful RAV4 Hybrid. I wouldn't go anywhere else. The service department helped me in the past with my Volkswagen and did a great job with it as well.
Professional service. - Donnie King
Great dealership. I called Tom Richey and we talked prices and trade in, I came in the next day he was a man of his word , and a true professional throughout the whole thing, cut me a great deal on my new Tacoma. I recommend everyone who wants a new toyota to go to them for a great deal. 10 out of 10.
2018 Camry 1st Toyota Care Service - Rgl
First service since purchase from Greens. Been 11 months but only 4100 miles. Came in for LOF-5000 mike service. Also to do Apple download.
Great place to buy a vehicle - Rljl
We have bought cars at several dealerships, but our last two came from Coad in Paducah Kentucky. They have been eager to help find what we .need at a reasonable price. Both salesmen we dealt with used the no nonsense low pressure approach and we appreciate this. We are happy with both vehicles we bought at Coad and everyone was friendly and helpful
Service is very slow - MOTOG
After ordering service online I arrived early understanding I would have to wait longer. The service guy acted as though he had no idea why I was there. My appointment was at 8:00 AM but they took an hour and a half to mount and balance 4 tires on my Prius then they asked for more money than I was quoted for cleaning supplies and stuff he said. So I paid the extra. He also told me my Coolants needed to be changed for about 129.00 times two for radiator and inverter luck they didn't have time that day. So I went to a local mechanic that told me it would cost me about 80.00 dollars for coolant change. guess who is doing the coolants and the rest of my mechanical work? Here's a clue NOT Watermark.
Drove an hour one way for best service around! - Ricky
The Toyota dealerships in and around Cincinnati I.e. KINGS seem to think they are above good customer service. Fed up we went South about an hour from our home. Seems like a big inconvenience but we weren’t going to compromise on quality so it had to be a Toyota, and we thought why put up with Rude, Cocky, Arrogant Sales people and managers who can’t be bothered with the details and pricing we felt were part of good customer service. Going South was the best decision we made! Marshall Dry Ridge Toyota listened, attentively, from the sales manager down they have their act together and made the car buying experience great! Mike Butts our sales person did an amazing job, if he didn’t know an answer he was immediately finding it for us. The whole team there at Toyota was
So attentive and so full of team spirit you felt like you were buying a car from family or really good friends, and they gave us a really fair price without needing to endlessly negotiate or walk out the door to see if they are going to call you the next day with a fair price. The team at Marshall Toyota In Dry Ridge Ky. truly want to sell cars and it shows. The car buying experience should be like this, a great happy feeling of accomplishment, and satisfaction! We found it not so close to home but more than worth the drive!
VERY DISAPPOINTED - Just me
I bought a2019 that has almost 1,500 $ damage. They tried to hide. It had 7 mile on it. 10days later I was getting a estimate on my NEW car. Be a headache since. They also switched the car after I got approved for a different car. It was a bait and switch.
Oxmoor Toyota Financial Department and Toyota Extra Care Ref - Nothappy
They talk up the Toyota extra care within the financial department. However when you want to cancel go direct to Toyota Financial Customer Service instead of dealing with Oxmoor Toyota Finance department direct. When it comes to customer support they are worthless. Please remember when signing up for their extended warranty, it starts when you purchase the vehicle, not when the warranty expires. Never will I step foot in this facility again, because of one individual in the finance department refuses to return calls. This individual should have his employment terminated because his lack of customer service skills will impact sales at this location.
Go to someone else, even if it is out of state - Bigluke42366
They are very friendly when it comes to selling or leasing a car, but once you sign that paperwork, the attitude of every employee there changes. Customer service is horrible. Blatant lies about services and products, the list goes on. I have bought three vehicles there and you would think that I would have learned my lesson. I wanted to give them the benefit of the doubt, but they are simply a terrible business.
Picketed - Sick
Pocketed monies I paid for services. I'm not even positive that the services were even completed. Services were not always recorded on Toyota. Many years,I only had 1 service recorded. I have service receipts which show oil change and tire rotations at least 2 times a year if not 3. What's happened with the monies that were paid? Sad to think that this only affected me starting June 2006. How many countless others were screwed prior to that time and until the Feds got them in April 2017? All I can say is that Karma is a xxxxx. Wait for it!
Bait and switch artists - Lexrehabtech
Bait and switch artists. First, the dealer has had the vehicle that I found on their website today (4/30/16) since late January 2016, and they have no price listed on their website. So I call and talk to Angie, who tells me the price is 21,900. She tells me on the phone that it has a roof rack, which was confirmed by pictures on their website. When I got there after driving down from Lexington, she told me it was actually 22,900 because they just added the roof rack. I made an offer based on what she told me on the phone, but they would not negotiate because now it had a $1000 roof rack added. Buyer beware. UPDATE: The dealer has contacted me and accepted my offer. If they follow through I will return here and substantially change my review.
Great Cooperation - James and Terry
I did a lot of car shopping by phone. Robert Howell was 100% true to his word! My wife and I are retired senior citizens. Unlike some dealers who wanted to play games, Robert and the staff at Mann Toyota made the trade and purchase easy. I would recommend Mann Toyota and especially Robert Howell. Myron was very helpful explaining functions on our car.
Assistant Service Manager
Toyota of Somerset
Toyota of Louisville