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Can't say enough about the experience Tyler provided at... - loribasham96
Can't say enough about the experience Tyler provided at Frankfort Toyota! If you're in the market for a new vehicle do it right and go see Tyler Wise!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Calm approach by salesrep and finance manager - j.o.
Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught.
My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great.
Master Toyota Sales, Leasing & Internet Sales Professional
The dealership was very direct, honest, and efficient.... - Devin.mills1006
The dealership was very direct, honest, and efficient. They showed me respect and didn't try to harass me into a sale. My salesman was Edwin. He worked with me and didn't try to hassle me over the price. I told him what I could afford, and he went to bat for me. Couldn't ask for a better experience. I would give him 5 out of 5 stars.
Thanks Tony Porchia - Sarah
I was very pleased with my sales consultant and the patience he displayed while dealing with me and my father's demands. Thank you TonY
Pre-Owned Car Sales
Master Certificate New Car Sales Consultant
Just purchased a RAV4 XSE hybrid and cannot say enough... - pcbrandi
Just purchased a RAV4 XSE hybrid and cannot say enough great things about the buying experience. Alan Hicks was our salesperson and he was awesome! Never felt pressured. He was so easy to talk with and knowledgeable. Answering all our questions and just went above and beyond our expectations in the buying process! Buy from Green’s! Ask for Alan! You won’t be disappointed!
A great experience. Our sales associate (Leo) was very... - Hallrus
A great experience. Our sales associate (Leo) was very professional, knowledgeable, helpful and obviously enjoys working with customers. I highly recommend Toyota South to anyone looking for a new or used vehicle.
Easy transaction - RED
It was a easy and non stressful transaction. VIC made the transaction very easy. I knew what I wanted and they found it very quickly.
Everyone did a great job thanks - Hardin9447
Jason did a great job,I would recommend anyone that I know to come buy a car. My daughter loves the RAV4. Thanks from the Hardin's.
We have purchased two cars in two years and used Brian... - Thill1993
We have purchased two cars in two years and used Brian both times. He is not pushy but listens and tries to get exactly what we ask for. I would recommend him to all my friends and family.
Bought a vehicle from here a couple years back, recently... - Danielbrock667
Bought a vehicle from here a couple years back, recently traded the vehicle. I've tried since November 28 2019 to get my gap insurance refunded. Before the pandemic started I spoke to the finance manager, he said he would handle. Not another word for 2 months. Called him back, get told he knew nothing about it. He texted me some paperwork over, which I filled out and sent back, that was one June 2nd. I called again a couple of weeks ago, he had no clue and told me he'd get back with me on the following Monday. I waited all week, nothing. I understand it's a difficult time, but it's also going on 9 months.
We received great service! The entire staff was friendly... - Vadabracey
We received great service! The entire staff was friendly and courteous. I’ve never been treated to a more painless process when buying a car!
Beyond our expectations - Zach.bertram
We purchased a 2017 Honda Pilot from Watermark. We are located in the Indianapolis area and Joe and the rest of the Watermark team did a fantastic job helping us evaluate the car from long distance. When we came to look at the car it was better than expected! We got a great price on the Pilot and a very good value on our trade in vehicle. Even better - when I got the Pilot back to Indy, I found a small issue that I had missed when reviewing the vehicle. A day later, Joe reached out to me from Watermark to see how the drive home went with the Pilot. When I told him about the problem I found, the immediate response was to take the vehicle to Honda, have it fixed, and Watermark would reimburse me for the cost. A few weeks later, all is fixed and Watermark covered the costs. We are beyond impressed with Watermark’s service and will look there first for our next vehicle!
OIL CHANGE - miltonpribble1952
TRIED TO CALL AND SET UP AND APPOINTMENT TO GET MY OIL CHANGED. FIRST TIME PHONE RANG UNTIL IT WENT TO VOICE MAIL. HUNG UP AND TOUGHT I WOULD JUST CALL BACK LATER. SECOND CALL I GOT LADY WANTING TO PUT ME ON HOLD. I SAID OK AND I WAITED ABOUT 3 MIN. I HAD THINGS TO DO SO I HAD TO HANG UP AND TRY LATER. THIRD CALL I WAS ASKED TO BE PUT ON HOLD. I SAID NO. MY TIME IS VALUABLE TO ME. I CALLED BACK ONE MORE TIME AND WENT TO VOICE MAIL AGAIN. I LEFT A MESSAGES THIS TIME TO CALL ME AT MY NUMBER. I NEVER GOT THE CALL.
Had a great salesman Mathew! Got the shaft otherwise.... - Abel.isla19
Had a great salesman Mathew! Got the shaft otherwise. Told the vehicle was inspected but when I had to put tires on the truck they wouldn't help me get even at cost! The key to the lug nuts was not in the truck! Doesn't take a very smart person to see the truck was not inspected without taking wheels off looking at brakes ect. They priced me tires for 1600 "their cost" I got for 880 online. Shame on them, shame on me. Is what it is I'll not be back!
There are 5 toyota vehicles In my parents driveway. My... - M4riamargar3t
There are 5 toyota vehicles In my parents driveway. My family has been a toyota supporter for years. Having said this I will most likely never buy a vehicle from toyota again. The vehicles are amazing and run forever but this dealership was awful. In 2017 I brought in my highlander to be serviced. During the service they wrecked the passenger side of the vehicle. I did not notice until I had already left. When I brought it back they denied and told me I had to have done it. I demanded video coverage and they found an employee wrecked it. After that they said they would fix it. When they fixed it the whole one side of the vehicle was a different color white and did not have matching stripes. At this point I just wanted a new vehicle .. they convinced me to go with a lease and that they were cutting me an amazing deal. I had never bought a lease but all of the negative equity rolled into it. They have never once treated me well since I have gone in. I am not trying to turn in my lease 6 months early and they are telling me I owe tons of money from my last highlander in equity. It would be one thing if they had been respectful and helped me through this process but no one has gone above and beyond to help me or show me kindness after their huge mistake. I have gone in multiple times the last few months to go over options and really no one is helpful or apathetic. Right now I am just trying to get out of my lease and go to Honda. With my third kid on the way I know I need a mini van and Siennas are amazing. My mother had one and it ran till it had almost 400k miles I just can't get myself to buy a toyota after this experience. Hello Honda!
Picketed - Sick
Pocketed monies I paid for services. I'm not even positive that the services were even completed. Services were not always recorded on Toyota. Many years,I only had 1 service recorded. I have service receipts which show oil change and tire rotations at least 2 times a year if not 3. What's happened with the monies that were paid? Sad to think that this only affected me starting June 2006. How many countless others were screwed prior to that time and until the Feds got them in April 2017? All I can say is that Karma is a xxxxx. Wait for it!
Bait and switch artists - Lexrehabtech
Bait and switch artists. First, the dealer has had the vehicle that I found on their website today (4/30/16) since late January 2016, and they have no price listed on their website. So I call and talk to Angie, who tells me the price is 21,900. She tells me on the phone that it has a roof rack, which was confirmed by pictures on their website. When I got there after driving down from Lexington, she told me it was actually 22,900 because they just added the roof rack. I made an offer based on what she told me on the phone, but they would not negotiate because now it had a $1000 roof rack added. Buyer beware. UPDATE: The dealer has contacted me and accepted my offer. If they follow through I will return here and substantially change my review.
After shopping around, BEST deal, car & experience at Huber! - Mary S
We researched and shopped around for weeks for a Honda. We visited 3 other dealerships. Nothing compared to Huber's prices, quality, and knowledge. We got a great car for a great price. We've been driving it for several months and it runs perfectly. Our mechanic verified that it's a good car. The buying process was easy. Mr. Huber is very professional, knowledgeable and honest. We will buy all of our future cars from Huber.
Great Cooperation - James and Terry
I did a lot of car shopping by phone. Robert Howell was 100% true to his word! My wife and I are retired senior citizens. Unlike some dealers who wanted to play games, Robert and the staff at Mann Toyota made the trade and purchase easy. I would recommend Mann Toyota and especially Robert Howell. Myron was very helpful explaining functions on our car.
Amazing Experience! - Kristie
This was the easiest car buying experience I have ever had! I typically dread car shopping. Courtney Miller is amazing! She made the entire experience so easy and actually enjoyable! Courtney went above and beyond to help me feel comfortable and to walk me and my husband through the process of leasing for the first time. We got started right before closing but she stayed, was more than patient in answering our questions and even made sure I contacted her in the following few days to stop in so she could take the time to show me all if the details in the vehicle! Amazing experience with Courtney at Toyota!
Toyota of Louisville
Assistant Service Manager