17 Maryland Subaru Dealers

The people providing service are friendly, and know what - Nbraveman

The people providing service are friendly, and know what they are talking about….and all the ones I’ve dealt with have a great sense of humor, something very important to me.

I am a first-time car buyer and I had a fantastic - AJ

I am a first-time car buyer and I had a fantastic experience with Heritage Subaru in Owings Mills. Ansley in particular was very kind, compassionate and helpful. I was quite anxious and at times confused about things, but he worked with the managers to make sure that I went through the buying process feeling informed and confident about my decisions. I am so grateful to have worked with Ansley and would recommend him to anyone, especially first-time buyers.

The staff went out of their way to make me happy. - mshearod

The staff went out of their way to make me happy. They made buying a new car easy.

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

Burton Subaru continues to maintain the high standards of - Anapor

Burton Subaru continues to maintain the high standards of its predecessor with quality, trustworthy service. Miguel Gotchez who has established and continues a fine professional relationship.

Matt was wonderful as was everyone else! - jaganir6

Matt was wonderful as was everyone else! There was no pressure to buy but just a reassurance that I was in a good place to purchase. Ended up getting my car!

Our sales rep Andrew A. - Christopher Lynn

Our sales rep Andrew A. was super efficient and just an all around great guy - easy to talk to, knowledgeable and friendly. There was also Brandon who helped us out with an issue, also amazingly friendly and knowledgeable. OH - and there was also Kevin their master technician who figured out an issue that stumped everyone else👍🏽 Adrianna was super cool to talk to about local eatery suggestions. Our finance guy Jonathon was quick to get us processed, very personable and patient with explaining all the legal stuffs. Our experience was the most fun and painless car buying experience and we’ve had many. No bait and switch or any nonsense. Fully recommend this location.

Great. - MARYCHEWES

Great. Everything in the questions reflects how I feel. All really good. I like coming there to have my car being taken care of.

Service manager is very professional and takes the time - Pam s

Service manager is very professional and takes the time to walk through the recommended service for the situation /maintenance. They do good work and I trust them to service my vehicle.

Excellent service, professional and courteous. - smith.dalton977

Excellent service, professional and courteous. Joe Kostecki and Jennifer Duncan made the buying and financing process convenient and approachable. Would recommend.

Very professional and efficient. - yocumt

Very professional and efficient. I felt appreciated as a customer. I would purchase another vehicle this dealership.

I was going to buy from this dealership about a month - leslie06

I was going to buy from this dealership about a month ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got me mad is when I started getting calls and text at 11:15PM!! Who in their right mind would text someone about buying a car that late at night!!? These people must be desperate and trying to make a deal when the customer is sleeping! I will NEVER do any type of business with a company like that. I have been in retail and sales management for over 40 years, and I would never think of doing something like that. I wish I could give zero stars!

Relaxed, not pushy, helpful, transparent, patient! - Josie.greco

Relaxed, not pushy, helpful, transparent, patient! Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it.

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.