17 Maryland Subaru Dealers

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

All personnel in the reception and service areas were - don.goelman

All personnel in the reception and service areas were helpful and efficient. Many thanks, especially to you, Vitaliy.

After a serious accident where my car was totaled, I was - Max M

After a serious accident where my car was totaled, I was in search of a used car within my budget to avoid any car payments. I worked with Humza Munir who immediately greeted me and found me a car that I researched on CARFAX. I was seeking to purchase the car but requested the price include everything and on the street. He was diligent in securing the car for me and was aided by Tavon Shannon , Sales Manager who made sure I got what I wanted within the price I was looking to pay, bottom line I got the car I wanted at the price I wanted to prayed. Thank you Humza and Tavon! I referred a potential customer, I highly recommend both of them and I am a tough customer!Thank you Humza and Tavon!

Joe Kostecki was very informative a d through throughout - sgcollier6901

Joe Kostecki was very informative a d through throughout my car buying experience! He listened to exactly what my needs are and expedited the process perfectly! Thank you Gateway and Joe for my new ride! I could not be more happy!

Extremely professional, helpful, and transparent about - Kmbennett2

Extremely professional, helpful, and transparent about what my car needed. They also provided me with a loaner which was extremely helpful so that I could continue to get around while waiting for my car.

We've been a Subaru Outback family for decades. - Dingram9094

We've been a Subaru Outback family for decades.. so there was little other option when we needed another vehicle for our new driver. The Crosstrek provided all the safety, security and longevity that we needed - so when I told Matt I was interested in a used Crosstrek with low mileage, single owner but most importantly: GOOD SERVICE RECORDS - he quickly found a few that would work for our family. Of course, I chose one that he didn't have on the lot but he was able to quickly retrieve it for us to test out within 30 minutes. Of course it fit everything I asked for. Zero stress, Zero pressure, Zero complications. There was even a 'wild animal' demonstration in the dealership when I showed up - testament to Subaru's longstanding commitment to the environment. The financial office was a breeze, much thanks to Marco. The Crosstrek is definitely dog friendly - and is making an excellent addition to our family. The 'FitzWay" is not just a slogan - but a mission statement that rings true. I was introduced to most of the staff - all with smiles and 'we'll get that done for you' attitude. Thank you for your service. We'll definitely be back for all our vehicle needs.

This dealer ship is great, honestly if it werent for them - DavidWitDaCoolestBRZ

This dealer ship is great, honestly if it werent for them not many women would be hitting my phone.

Thank you for great service with prompt updating for the - leedy

Thank you for great service with prompt updating for the overall progress. Due to that we could make schedule our own plan.

Amazing service, always attentive to your needs. - Dale and Lori Trotter

Amazing service, always attentive to your needs. We actually moved from the area and return (5 hr drive) to give them our business. Absolutely wonderful

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Always great service a Frederick Subaru! - Todd

Always great service a Frederick Subaru! Service rep was very pleasant and explained issues in detail! Very appreciative of the loaner so as not to disrupt my plans for the couple of days my car was there.

Sales wax 100% great and responsive. - Bink54

Sales wax 100% great and responsive. Finance was very high pressure sales for overpriced warranty.

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

Excellent job done On my car today I’m very pleased with - Olutunji

Excellent job done On my car today I’m very pleased with the work .Will come back and recommend

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.