1,095 New Jersey Used Car Dealers

What a great experience at Schwartz Mazda. - barbe091269

What a great experience at Schwartz Mazda. Noah Anderson is a patient and knowledgeable salesman

From the start, communication has been inadequate. - cmwinka

From the start, communication has been inadequate. I was not kept informed about the progress of the work, and my calls and messages went unanswered or were delayed, leaving me uncertain about the status of my car. The quality of the work performed has been unacceptable.

I made the mistake of buying a late model, low mileage - autolenderssucks

I made the mistake of buying a late model, low mileage top of the line BMW SUV from the Newtown Square location. They gave me the key for a test drive and the vehicle had no fuel. Dash said two miles to empty. So I headed to the nearest gas station and put $20 of premium gasoline in the vehicle at my expense, and then noticed the vehicle handled horribly because all of the tires were 10 to 15 psi low on air. Took it back and told them I didn't want it. They offered to fill the tires with air and offered another test drive. It took 1/2 hour to fill the tires to the proper inflation level because all they had was a cheap Chinese battery powered pump that ran out of power on the fourth tire and they didn't have an extra battery. They told me they would include 2 working key fobs if I bought it, that everything would be checked over from top to bottom, and promised the vehicle would be in perfect condition if I bought it. Reluctantly I decided to buy it. The paper work was wrong and was over $1000 higher than what we agreed on. They told me they made a mistake and charged too much tax and after more wasted time, they rewrote the paperwork correctly. I picked it up, and only one key fob worked. They said they would send me a battery for it. They never did. The fob still didn't work with a new battery that I bought I, and I ended up going to the BMW dealer to get the FOB reprogrammed for $450. The FOB they gave me wasn't even for that vehicle! Autolenders would do nothing for me. However, it gets MUCH worse. I parked the vehicle in my new garage overnight and the next morning noticed oil and coolant all over the floor. Closer inspection revealed it was engine oil in the middle, coolant on the left side and gear oil on the right side all over the floor. Also the armrest heaters didn't work and the rear hatch release didn't work. Nor did the second key fob. So the next business day (less than 48 hours after I left Autolenders) I called John in the service department at the Newtown Square location and he told me nothing was covered under the warranty because I "must have modified the vehicle". Finally realizing how dishonest and unethical these people at Autolenders are, I took it to the BMW dealership who fixed it all up and recorded the issues they found by video and also recorded all of the repairs in explicit detail with video. The bill was over $3200 which I negotiated down to a little over $2400. I called Autolenders back many times and was ghosted. No calls were returned and emails were ignored. Once they cashed my check, I obviously meant nothing to them. Using resources on the internet, I found John Chunko was the Service Director over all locations, and it took more than 15 calls, emails and the threat of legal action to finally get a return message. No one at the Newtown Square office would give me John's name or contact information. I had to research this all myself on the internet from other complaints. After numerous calls and email messages over the next several months, John finally admitted the vehicle was defective but would only offer a little over $1200 in reimbursement. And it wasn't until after dozens and dozens more emails and phone calls till I actually received the check. Since then, I found additional issues with the vehicle that will need to be repaired but it's just not worth the hours and hours of time and effort it takes to try to get Auto Lenders to honor the warranty to do the right thing. Any promises of any warranty they may give you simply isn't worth the paper it's written on when dealing with such an unethical, dishonest organization. These people are in the business to tell you anything you want to hear during the sale, and the minute the rear wheels leave their lot, you're completely on your own.

The service was great done in a timely manner, and Lauren - timberwolf05

The service was great done in a timely manner, and Lauren was very pleasant Great service thank you 👍🏻

Our current lease was expiring, so my wife and I went to - mpennica

Our current lease was expiring, so my wife and I went to Hamilton Honda to look for a new vehicle to lease. We worked with Ramesh Chandra in Sales and Sue Chansky in Finance during our visit, both of whom were very pleasant to work with. We drove away in a brand new 2026 CR-V. Overall, it was a very nice time at the dealership!

I just bought QX60 Infiniti from Ramsey dealer, and I had - andrei_shanoyan

I just bought QX60 Infiniti from Ramsey dealer, and I had the best experience with the good professionalism. Great teamwork.

Terrence is a great sales person. - robertsonviktoriya

Terrence is a great sales person. He knows his stuff very well. He answered all my questions and provided the best options. I am very happy with my experience.

They keep it clean and professional They know what they - eugene

They keep it clean and professional They know what they doing John Keane is very polite and professional, he knows what he need to do and explain everything along the way

Best place to get your car fixed. - @

Best place to get your car fixed. I bring it in to drop it off. Next I get a call it done. The price was just what we talked about. Great prices. I would recommend them to anyone. I would give them a 10 out of 10.

I was very pleased with the honesty and professionalism - Ray and Jess

I was very pleased with the honesty and professionalism that I received here see Ed

My salesmen Greg Sconzo was wonderful and totally - carolserratelli

My salesmen Greg Sconzo was wonderful and totally responsible for making this sale of my Q5 a memorable experience. I would recommend him to everyone interested in buying a car. 1out of 10 rating he gets a 15. Thank you Greg I absolutely love my 2022 certified preowned Audi Q5.!

I would like to thank AARON SILVERSTONE once again, not - Mindichalla

I would like to thank AARON SILVERSTONE once again, not only for the excellent service, but also for the results. My previous visits to your dealership were unsuccessful. However, after AARON SILVERSTONE took care of my car, everything was fixed in one go. I wish you to have more such caring employees.

Had a horrible experience with this dealership. - shaj

Had a horrible experience with this dealership. All steps were completed and all documentes were also signed-off. After that, I was told that they can't proceed as the difference is huge based on the misunderstanding between their Sales Team and Finance Team. I signed-off all the documents. Do I need to be worried about it? Pls advise.

Bad Follow up. - Msright

Bad Follow up. Bait and switch advertising. Misleading sales tactics. You won't walk away with a car

Worst customer service / dealer experience I have ever - L Narozniak

Worst customer service / dealer experience I have ever had in owning 8 Volvos - avoid them at all costs - THEY WILL LIE TO YOU AND PRICE GOUGE. I made an appointment for programming a new key fob for my daughter's 2008 S40. My daughter and I checked in, were told the cost would be $600+, and were told it would take an hour to program the new key. After waiting 1 hour 45 minutes, my daughter asked why it was taking so long. The service employee stated "we are having a small issue with programming the new key". He sent the service manager over who reiterated that excuse. His explanations did not make sense and he kept saying the programming was taking longer than expected. When I kept asking what the problem was and how much longer it would take I was told "I have something to tell you and I don't think you are going to be very happy". He told me the new key fob they ordered HAD NOT BEEN DELIVERED AND THEY HAD NO NEW KEY FOB ON SITE. They knew this when they checked us in, told us it would cost $600+, would take an hour to program the new key, and "please have a seat in the waiting area". LIES, LIES, LIES. If my daughter had not asked about the delay, they were NOT GOING TO TELL US - THEY LEFT US SITTING WAITING FOR 2 HOURS FOR A KEY THEY DIDN'T HAVE. The service staff we spoke to all knew the key wasn't there, but chose not to tell us. We immediately left. If they will lie about not having a part on site when they check you in, what else will they lie about when performing maintenance on a vehicle? THEY ARE UNTRUSTWORTHY!!! We then took our car to Kundert Volvo in Hasbrouck Heights, NJ who had the key in stock, took an hour to program it as promised, and cost $100 less than Edison Volvo.

We have purchased several vehicles in the past few years - Sergio Wagner

We have purchased several vehicles in the past few years with these guys. Their customer service is great especially in a time that customer service suffers in so many industries. Our salesman was awesome and very helpful throughout the process. Highly recommend!!

Always a positive experience! - KELLYm

Always a positive experience! Friendly staff and fast service . We appreciate this great customer service !!

Everyone was kind and helpful. - Wjherring1

Everyone was kind and helpful. Thanks to Mic for going above and beyond in helping me get my truck.

Excellent customer service, quick response, very - Iziresim

Excellent customer service, quick response, very professional, attentive to details, exceeded expectations, highly recommend always

Helpful, sweet and knowledgeable. - hank5263

Helpful, sweet and knowledgeable. I felt important and respected. I will definitely be back soon to check out the newer models.

Nice customer service, Thank you for nice service. - Donaldk

Nice customer service, Thank you for nice service. You are best. I appreciate your service. Thank you

Wish you could give a 0 star rating! - Eric19860

Wish you could give a 0 star rating! I was at the dealership this past Saturday getting my wife’s vehicle service done. While walking around in the parking lot potentially looking at trading my pick up truck in, there was a gentleman who works here being loud in the parking lot yelling things he probably shouldn’t have. Such as hey white boy to other employees. Myself and other customers are in the parking lot. Another employee pulls into the parking lot and this loud mouth employee yells look at that gay vehicle he definitely takes it in the xxx that xxx. Wow really! Way to conduct business! I even said yo man I don’t think that’s appropriate. Blew me off. So I went inside to the “tower” and asked for that employees name. I was given the name Adam. The gentleman at the “tower” asked if everything was ok and informed of what happened and they were super apologetic very nice and asked if there was anything they could do. At that point there was nothing. They told me I could file a complaint which I will as well as this review. I went back outside and Adam was out there again. Again I tried talking to him to avoid a complaint on him and this review. I told him straight up you can’t be saying that type of xxxx. Yes I used the “S” word because he told me I couldn’t curse at him which I said I didn’t and he reminded me I used the “S” word (yes he said “you used the “S” word” instead of saying xxxx) Will not support a business like that. From my understanding talking to some people here this dude apparently thinks he can do whatever he wants without concern. I later find out he’s the owner’s son! Wow! Stay clear from this place very unprofessional on this dudes part and apparently he can just get away with it! Service department on the other hand was very quick and professional.

Friendly and patient, made the process easy and hassle - breeheckg

Friendly and patient, made the process easy and hassle free, they were accomodating and offered us a drink while we waited.

Excellent service much appreciated always courteous! - missinyou39

Excellent service much appreciated always courteous! and timely. Would recommend others to go to Atlantic Volkswagen!

BUYER BEWARE! - leavyp

BUYER BEWARE! Do not go to KIA in Jersey City. Everyone from my salesman to the sales manager LIED. They promised to take care of my final payment on the SUV I was turning in. I leased a new SUV from them so I am THEIR customer. The second I drove away, they couldn't care less. I checked every day for 4 weeks and KIA Finance was paid by the dealership for the SUV I turned in MINUS my last payment. They hide behind their phones and play games...complete liars and clowns. DO NOT GO TO JERSEY CITY KIA!

I just purchased yesterday, my now 2023 Jeep Wrangler. - No Screen Name

I just purchased yesterday, my now 2023 Jeep Wrangler. Tim M., is the go to guy there. He bends over backwards for his clients when you walk in the door without crowding you. His demeanor and poise is comforting. Their showroom and bathroom is impeccably clean for those of you that it matters too. Two thumbs up to Auto Club of Edison...Jim C. Jersey City, NJ

Great service. - Jan jan

Great service. Fast & Easy. We purchased a 23 Nissan Altima. Great service records. Thank you Greg!

This has honestly been the worst dealership experience - Kathryn J

This has honestly been the worst dealership experience I’ve ever had. I’ve brought my car to World of Newton Volkswagen four different times for the same exact leak and it’s still not fixed. The first three visits, they told me it was the windshield, it was replaced 3 times, and the problem never went away. The fourth time, they said it was the sunroof “levels” and that they corrected it — less than two weeks later, it was leaking again. At this point, it feels like they either don’t know how to fix it or just don’t care. The customer service has been just as frustrating. A service manager refused to take my call. I had an appointment scheduled with a loaner and they cancelled it without even telling me. I left a message for the general manager and never got a call back. Spoke to another manager, he never called back. And the craziest experience before this, which should have been my clue to stop going there? After scheduling a detail in July, an employee actually called me on his personal phone (so it wasn’t on a recorded line) and told me not to even bring my car there. If that doesn’t say everything, I don’t know what does. I’ve always driven Volkswagens, but after this experience, this will be my last. It’s a shame the brand allows this dealership to carry their name.

Lanique did a great job with my new GX. - Tracykiley1959

Lanique did a great job with my new GX. I highly recommend her. Ask for her for your next purchase

BEWARE OF THESE SCAMMERS! - Chavalas of New Jersey

BEWARE OF THESE SCAMMERS!!! VEHICLE FAILED SMOG!!UNREPORTED DAMAGE UPON VEHICLE ARRIVAL!! Purchased a "CPO" vehicle from salesman Edwin Garcia Sarita APROX AUGUST 08 2025. ,besides him being antsy and pushy ,everything went downhill when he didn't want to provide a purchase order for my bank unless I did a $500 deposit then I jokingly asked if he'll top the gas tank, declined and started begging to give him a 5 star review for a full tank of gas. Moving forward, at moment of e-signing document I noticed they had added 10 miles on documents on top of it's true mileage (basically once vehicle is out the lot whatever issue it has I'm sure I'd get told "well you drove it 10 miles already,not our fault). I made them correct this against their will. I paid for vehicle to get shipped from NJ to California , upon arrival the vehicle has huge dents on the passenger side ,rock chips,scratches that were not mentioned and not shown when asked for full car details,videos and photos (Edwin Garcia Sarita sent them to me via his personal Whatsapp and via text). Clearly he avoided pointing the camera at the issues. Contacted Ivonne Flores (some type of unprofessional manager who avoids and hangs up on you) , sent all the pictures I was provided by Edwin Garcia Sarita + pictures of transportation company pointing out the dents,rock chips,scratches, the broken RF mirror ,etc. after multiple avoided calls,she finally responded stating the damages were shown and they can offer 500 as goodwill. Crazy. That's basically them admitting to the issue and trying to shut me up by signing a document and accepting 500 from them. Next, took the vehicle to get it smogged,fails . Called GM,took vehicle to local Chevy dealer,they put the scanner on and it's throwing at least 5 different issues + Theft Deterrent System has been activated and won't let me start the car unless I cycle through pressing the push start for a while in hopes that the vehicle recognizes the smart key. Sometimes it doesn't recognize the smart key at all leaving me keyless. Called Paramus Chevrolet, was told Ivonne Flores (manager) was not in the office ,explained the situation ,advised of seeking legal help for fraud and misrepresentation,Ivonne quickly tapped in the call,was told to send smog failure documents via email, I did exactly that. Now Ivonne Flores is telling me I need to drive the vehicle to reset whatever issue it has. Keep in mind the vehicle has temp tags from NJ in California , not registered; I'm not exactly at free will to drive the vehicle for who knows how long . To begin with the vehicle should have been ready to go when it got here, the vehicle isn't even passing smog! Worst dealership ever, while searching for auto shipping company I was advised and warned by a carrier that Paramus Chevrolet went down hill after the original owner sold the company. After all these issues they're still avoiding me and telling me I need to drive/ take care of vehicle issues on my own. I feel a responsible dealership would have scheduled me with a local dealership to get vehicle inspected and quoted for paint/body work under their company Paramus Chevrolet and get it taken care of,instead of being offered $500 TO SHUT ME UP AND FORCED TO SIGN A DISCLOSURE. Standing by for their resolution otherwise I'm sure any attorney would have a field day with them, cosmetic damage, the theft deterrent system warning, and the inability to pass a smog inspection--constitutes fraudulent misrepresentation and a deceptive trade practice.