*BAIT AND SWITCH AND $5,000 IN ADDED FEES*
I called - Pete
*BAIT AND SWITCH AND $5,000 IN ADDED FEES*
I called ahead inquiring about a certified pre-owned 2023 Jeep Grand Cherokee Altitude X that was listed on their website. I specifically asked whether the car was physically at the dealership or at another location where they store their vehicles, and I was told that it wasn’t on-site but could be brought over immediately. I told them I could be there in 15 minutes and they confirmed the vehicle would be there by then.
When I got there, suddenly, the car wasn’t available because it was getting service done at another location. Mind you, I was assured 15 minutes earlier that the car was available and would be there when I arrived. It was a classic bait-and-switch, which showed dishonesty and sketchiness from the start. I then looked at 2 other certified pre-owned Jeep Grand Cherokees that I saw on the website and took one for a test drive.
Here is where it gets even worse. After sitting down and asking for a no-nonsense out-the-door price on the 2 other certified pre-owned Jeep Grand Cherokees that I looked at, they came back with a $4,000 certification fee “because they pay to have it certified” and $1,000 in other fees, plus taxes. When you buy a certified pre-owned car, the cost associated with that is incorporated into the price that the car is listed at. But i guess thats only true when you deal with an honest dealership, not this place. $5,000 in added fees once they get you in the door is downright outrageous and unacceptable.
How people give this place their business and pay these fees boggles my mind. Do not come here. Do not give them your money.
Taking this straight to the AG, DMV, and BBB so these scammers don’t continue ripping people off.
Read More